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The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventorymanagement and customer engagement. While the report primarily focuses on how AI can optimize storelayouts and marketing strategies, there is an underlying message on data security.
With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventorymanagement practices are up to par.
While artificial intelligence, or AI if you prefer, is not an entirely new concept to retailers, the way it is being used and rolled out in shops and stores, as well as online, is changing at a rapid pace. Glancing ahead to the future, Cherri believes AI will fundamentally reshape the retail landscape.
Inventorymanagement – ‘the right goods, in the right place, at the right time’ sums up the core of retail. So inventorymanagement is essential. Retail technology can streamline inventorymanagement by enabling retailers to accurately track goods from delivery to sale through to returns.
After all, planning inventory, designing storelayouts, building robust e-commerce and on-site presence, and hiring and training employees are just a few of your day-to-day retail operations. Additionally, you need high employee retention since you can’t constantly train new ones, as these can consume your finances and time.
AI has the potential to revolutionize various sectors, including healthcare, education, finance, transportation, agriculture and of course, retail. Predictive analytics, another AI-driven tool, has been instrumental in helping retailers optimize their inventorymanagement and pricing strategies.
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