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Returns Fraud: Identifying and Addressing a Growing Threat

Retail TouchPoints

Given the heightened focus on return policies during this period, it is an opportune time for customer fulfillment leaders to raise awareness within their organizations about a persistent challenge confronting retailers: the rise in retail returns fraud. It requires a coordinated effort across multiple teams.

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Effective Store Management Software for Streamlined Retail Operations

Small Biz Trends

When managing retail operations, choosing the right store management software is vital for efficiency and growth. Solutions like Oracle Fusion Cloud Inventory Management provide real-time stock visibility , whereas Cin7 seamlessly integrates e-commerce platforms. Let’s explore each solution further.

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David’s Bridal Says Yes to the Dress Again with New Resale Program

Retail TouchPoints

David’s Bridal has introduced Adored by David’s , a resale program that will be managed by Arrive Recommerce. We’re excited to unveil Adored by David’s, offering stunning, affordable dresses to help her embrace sustainability without compromise,” said Kelly Cook, President for Brand, Technology and Finance at David’s Bridal in a statement. “By

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Steve Madden Buys Kurt Geiger for $364.1 Million

Retail TouchPoints

The Steve Madden board of directors has unanimously approved the transaction, which the company plans to fund with a combination of committed debt financing and cash on hand. The acquisition is expected to close in Q2 2025, subject to customary closing conditions.

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3 Hidden Traps for Retailers this Holiday Season

Retail TouchPoints

More importantly, retailers need to bring their finance teams in early to keep updating the numbers and reworking them throughout the season as needed. It’s not enough to effectively manage your inventory as we discussed above – it’s about building resilience in case one part of the system is suddenly shut down.

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Hy-Vee RMN Deploys Carrot Ads Solution; Instacart Extends Ad Placements to Smart Carts

Retail TouchPoints

A Connected Grocery Shopping Experience In February 2024 Hy-Vee began leveraging Instacarts Fulfillment-as-a-Service to integrate same-day delivery fulfillment capabilities into its owned and operated websites. Hy-Vee first partnered with Instacart for deliveries in 2018.

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What the Woolworths-Endeavour tech split reveals about modern retail strategy

Inside Retail

But Sean M Clancy, managing director at SEO Gold Coast, says the effects can be far more visible than most realise. When you share deep systems – from POS to supply chain, loyalty to finance – separation isn’t plug-and-play,” said Walker. What if the backend breaks down? For most shoppers, a delayed backend overhaul sounds irrelevant.