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How to transform returns from a costly headache into a profit centre

Inside Retail

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. Merchants need to anticipate their customers’ expectations – offering options for pickup, drop off, boxless labeless returns – and identify ways to consolidate and reduce costs.”

Returns 147
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How to transform returns from a costly headache into a profit centre

Inside Retail

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. Merchants need to anticipate their customers’ expectations – offering options for pickup, drop off, boxless labeless returns – and identify ways to consolidate and reduce costs.”

Returns 147
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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. Brands can include a number of features in a 2D barcode that can help improve and ease access to customer service. alongside a large QR code. A true win-win!

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Forever 21: 4 Reasons it Failed & Filed for Bankruptcy

Indigo 9 Digital

New ultra fast fashion competitors like ASOS and Boohoo entered the market and did what Forever 21 did but better. Not only are these retailers fast to market with their trendy designs they are also skilled eCommerce operators. In the 2000s the internet met fast fashion, and a slew of new competitors began to emerge.

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Jason & Scot Show Episode 303 Amazon, Walmart and E-com Q4 Results

Retail Geek

You’re gonna end up making some ill-advised purchases and then it seems like everything drop ships from factories. post so they if you remember back in the day wish was like very slow shipping like to 26 weeks. Scot: [6:16] Should be over should be like part of the onboarding. on a Friday night you’re.

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Jason & Scot Show Episode 264 – Retailer Q1 Earnings and E-Commerce data

Retail Geek

5:04] To dictate what garments they make and what styles they leaned into and how they apportion, dollars to inventory so that’s that’s where the kind of real-time fashion comes in that they’re sort of a data-driven fashion. Um and shop for apparel. [3:41]

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Jason & Scot Show Episode 300 – Goodwill Finds CEO Matt Kaness

Retail Geek

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. Matt: [18:53] No no that I left before any of those kind of process integration initiatives occurred. And we wound up. [29:43]