Inside Retail

NOVEMBER 12, 2024

The aim is also to free up staff to focus on more creative tasks, such as predicting fashion trends based on the analysis that Delphine generates. Using AI for returns optimisation Another growing supply-chain issue for retailers is returns. Businesses are getting increased returns every year. per cent vs 10 per cent).

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Returns Fashion Accessories Apparel 130

Retail TouchPoints

SEPTEMBER 30, 2024

Fashion brands Ann Taylor and Loft are headed back to Canada via a series of shop-in-shops at Hudson’s Bay stores across the country. Loft shop-in-shop at Hudson’s Bay in Canada. 24, Hudson’s Bay locations have exclusively hosted 30 shop-in-shops featuring an Ann Taylor collection and 60 featuring Loft.

Shopping 264

Shopping Returns Fashion Brand Management 264

Retail TouchPoints

AUGUST 3, 2023

After a four -year hiatus, the Victoria’s Secret fashion show will make its return on Sept. Victoria’s Secret pioneered the idea of a lingerie fashion show in 2001 and turned the annual event into a nationwide television spectacle. Earlier this year , executives hinted at a return.

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Fashion Returns Apparel Shopping 244

Retail Gazette

MARCH 5, 2025

Topshop has sparked fresh excitement among fans by hinting at a potential return to bricks-and-mortar retail on Londons iconic Oxford Street. The popular fashion retailer shared a video on Instagram featuring London Mayor Sadiq Khan calling for the brand to make a comeback to the famous shopping destination.

Returns 114

Returns ATS Fashion Wholesale 114

Inside Retail

OCTOBER 30, 2024

In fashion, where the majority of brands design up to only a size 16, the plus-size market (women who wear size 18-plus) is often neglected, leaving limited options for millions of women. Lack of representation in marketing When plus-size women shop, they rarely see models who look like them.

Fashion 130

Fashion Marketing Returns Consumer 130

Retail TouchPoints

NOVEMBER 8, 2022

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue.

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Returns Markdowns Inventory Management Customer Experience 306

Retail Gazette

MARCH 27, 2025

To date, only three UK retailers have ever made it into the 1bn profit club – and fashion giant Next has just become the fourth member. In fact, the retail boss seems to downplay that Next is only one of two fashion retailers to ever hit the prestigious 1bn threshold. growth in sales. growth in sales.

Fashion 109

Fashion Shopping Finance Shipping 109

Retail TouchPoints

APRIL 23, 2021

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Returnly currently facilitates returns and replacements for online orders for more than 1,800 merchants.

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Merchant Services Payment Services Returns Fashion 279

Retail TouchPoints

JULY 19, 2024

Reshop , a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has debuted with retailer partners including Steve Madden and Alo Yoga. With Reshop, customers can receive instant refunds — offering them greater flexibility, control and confidence to shop again right away.

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Returns Merchant Services Payment Services Fashion 263

Retail TouchPoints

MARCH 1, 2023

Athletic-inspired fashion retailer Hibbett is adding Happy Returns Return Bars to its more than 1,100 Hibbett and City Gear stores across the U.S., allowing online shoppers to quickly return items from hundreds of retailers without the need for boxes or labels. That partnership has since been expanded chainwide.

Returns 278

Returns ATS Kiosk Customer Experience 278

Retail TouchPoints

JUNE 4, 2024

Century 21 has expanded its partnership with livestream shopping app ShopShops to bring the iconic New York City retailer to TikTok Shop. As the exclusive livestream partner of Century 21, ShopShops provides full operational services and also is an official TikTok Shop partner. “We

Shopping 278

Shopping Returns Fashion Accounting 278

Retail TouchPoints

FEBRUARY 9, 2024

Rakuten has returned to New York Fashion Week and is offering its members exclusive items for pre-sale from the runway shows of designers Prabal Gurung , Sergio Hudson , Patricia Bonaldi ( PatBO ) and Rachel Scott ( Diotima ). The items will be revealed in the designers’ respective shows during NYFW, which kicks off Feb.

Fashion 278

Fashion Returns Shopping ATS 278

Retail TouchPoints

AUGUST 22, 2024

It’s not a mirage; Barneys is returning to NYC, but only temporarily. The unique collaboration includes an extraordinary Hourglass & Barneys pop-up experience featuring an exciting curation of fashion and beauty brands, limited-edition products, exclusive merchandise, guest appearances, cultural events and more.”

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Returns Fashion Department Stores Brand Management 272

Inside Retail

FEBRUARY 18, 2025

Australia and New Zealands leading pureplay online fashion, lifestyle and sporting destination has had a year of evolution; with seemingly smooth transitions overhauling the businesss order warehouse management system (OWMS), building a new B2B platform business and tackling the intricate returns issue.

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Returns Fulfillment Customer Experience Fashion 214

Retail TouchPoints

JULY 26, 2022

In 2014, fashion veteran Christopher Molnar decided to go after a white space he felt was being overlooked by the big fashion houses — premium essentials. Molnar grew up in the fashion business — his father helped launch Hugo Boss into North America in the ‘70s. Product that Delivers on its Promise.

Fashion 306

Fashion Wholesale Apparel Returns 306

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

MARCH 28, 2023

For many years, permissive returns policies have been the norm in ecommerce. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion. retailers were revisiting their returns policies as of late 2022. With numbers like these, it’s no wonder that most U.S.

Returns 278

Returns Home Furnishings Supply Chain Management Consumer 278

Inside Retail

JULY 15, 2024

Of all the popular fashion brands in the ’90s and early 2000s, few can rival the legacy of BCBG and its sister labels BCBG Max Azria and BCBG Generation. These transformative collaborations with two leading partners reinforce BCBG’s commitment to setting new standards in fashion and celebrating confident, stylish women.”

Fashion 264

Fashion Apparel Returns Wholesale 264

Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.

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Returns Apparel Supply Chain Management Fashion 264

Inside Retail

SEPTEMBER 18, 2023

Westfield Knox in Victoria will open a new fashion retail precinct later this year, which will serve as home to popular brands including Uniqlo, JD Sports, Glue Store, and General Pants Co. “We’re The new fashion retail precinct is part of the last stage of Westfield Knox’s $355 million redevelopment plan.

Fashion 290

Fashion Outdoor Returns Planning 290

Inside Retail

APRIL 17, 2023

In the world of fashion, it has been speculated that it could be possible that future designs on the runways of London, Milan, New York and Paris, could come from generative artificial intelligence programs. According to Sarah Neill, CEO and founder of Mys Tyler , the world of fashion has been ripe for disruption for a long time now.

Fashion 245

Fashion Fast Fashion Returns Inventory Management 245

Retail TouchPoints

OCTOBER 18, 2023

Online return fraud cost U.S. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.

Returns 277

Returns Payment Services Shipping Accounting 277

Retail Gazette

NOVEMBER 26, 2024

He is currently chair of Brewdog, Pizza Express and European fashion chain C&A. Commenting on Leighton’s return to the supermarket giant, Grocery Insight CEO Steve Dresser notes: “I don’t think anyone could have foreseen it. Shops have lost their verve and reason for being.

Supermarket 105

Supermarket Returns Grocer Fashion 105

Retail TouchPoints

MARCH 12, 2024

Shop Premium Outlets (SPO) — the online marketplace from mall operator Simon Property Group and Rue Gilt Groupe — has launched a retail media network powered by Mirakl Ads, a new retail media offering from marketplace solution Mirakl (on which SPO is built).

Shopping 277

Shopping Advertising Returns Customer Experience 277

Inside Retail

MAY 29, 2022

Zara’s decision to start charging for online returns this month has raised complex questions about why people send back such a high proportion of items they buy online, and what can be done about it. As of 4 May, the Spanish fashion brand has started charging customers around the world for returns sent back through the mail.

Returns 246

Returns Merchant Services Consumer Shopping 246

Inside Retail

FEBRUARY 20, 2025

. “Priceline’s relentless innovation and continued efforts to refine its digital and physical retail offering have positioned it at the forefront of the Australian market not just as a pharmacy but a leading omnichannel shopping destination for consumers,” said the judges.

Customer Experience 165

Customer Experience Returns Fashion Management 165

Retail TouchPoints

OCTOBER 31, 2023

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least a partial return to office for the majority of their employees. in the first quarter to a mere 1.6%

Clienteling 279

Clienteling Returns Fashion Consumer 279

Retail TouchPoints

MAY 12, 2022

Jane , a DTC home décor and fashion retailer, explained how its unique approach to live shopping and social commerce has resulted in massive returns at the 2022 Retail Innovation Conference & Expo. Jane took advantage of this discovery by giving its home influencers fashion items, which led to impressive results.

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Social Commerce Shopping Fashion Checkout 306

Retail TouchPoints

AUGUST 24, 2023

The deal may eventually include Shein shop-in-shops at some of Forever 21’s 540 brick-and-mortar stores, which are heavily concentrated in malls, as well as offering consumers the ability to return Shein items at Forever 21 locations.

Fast Fashion 246

Fast Fashion Fashion Apparel Returns 246

Retail TouchPoints

NOVEMBER 29, 2022

Claire’s has announced a new partnership with Macy’s to bring shop-in-shops to more than 20 Macy’s locations across the U.S. The shop-in-shops will feature a year-round selection of hair accessories, jewelry and cosmetics, as well as seasonal items. just in time for the holidays.

Shopping 264

Shopping Jewelry Accessories Returns 264

Retail TouchPoints

FEBRUARY 25, 2025

Making Price Comparisons Easier Although 21% of consumers may have splurged on themselves when shopping for clothes last year, once the $100 inflection point was reached, the details that justify the price become much more important. Price has been a top driver for many consumers for decades.

Accessories 179

Accessories Promotions Returns Consumer 179

Retail TouchPoints

DECEMBER 10, 2021

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. believe open air shopping centers with the right mix of retailers are more important than ever before.

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Location Shopping Fulfillment Grocer 328

Inside Retail

JANUARY 17, 2023

It recently ran a pop-up at The Glen shopping centre in Melbourne, and has a long-term vision to making shopping more accessible for everyone. What was out there in Australia was aimed towards the elderly, the really young, or it was hyper-medicalised and focused purely on functionality and not the fashion side of things.

Fashion 240

Fashion Shopping Returns ATS 240

A1 Retail

JANUARY 16, 2025

For the second year running, GUESS is proud to announce the return of the exclusive GUESS Winter Project, where once again the brand will be under the spotlight in some of the most iconic and prestigious winter tourist destinations across the breath-taking European Alps.

Returns 98

Returns Outdoor Fashion Accessories 98

Retail TouchPoints

NOVEMBER 7, 2024

Brands should use this time to create campaigns that focus on building emotional connections to better resonate with consumers and ensure they remain top-of-mind when consumers are ready to shop. Customers were invited to resell past purchases, creating a circular shopping experience.

Marketing 278

Marketing Promotions Consumer Advertising 278

Retail TouchPoints

NOVEMBER 5, 2021

Live shopping is one of the hottest spaces in retail, and with good reason: it provides a fun and convenient way for retailers to connect with shoppers from the convenience of their homes. Initial Live Shopping Event Generates 12% Lift in Online Traffic. Initial Live Shopping Event Generates 12% Lift in Online Traffic.

Social Commerce 279

Social Commerce Shopping Fashion Consumer 279

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options.

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Checkout Payment Services ATS Returns 299