Retail TouchPoints

OCTOBER 18, 2023

Online return fraud cost U.S. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.

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Retail Gazette

MARCH 27, 2025

To date, only three UK retailers have ever made it into the 1bn profit club – and fashion giant Next has just become the fourth member. In fact, the retail boss seems to downplay that Next is only one of two fashion retailers to ever hit the prestigious 1bn threshold. growth in sales. Fluke or form?

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Fashion Shopping Finance Shipping 109

Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.

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Returns Apparel Supply Chain Management Fashion 264

Inside Retail

JUNE 19, 2022

Australian fashion tech business Azura Fashion Group is banking on the booming circular economy for growth. Azura Fashion Group was born out of the uproar caused by Burberry’s revelation in 2018 that it had destroyed millions of dollars worth of excess stock, rather than sell it at a discounted price, to protect its brand image.

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Fashion Wholesale Returns Shipping 246

Inside Retail

JANUARY 15, 2023

Fast fashion brand H&M recently launched Loooptopia, a Roblox game focused on creating, trading and recycling digital fashion items. Then complement fashion items with accessories, dance moves, music tracks and special effects to create different performances on the Loooptopia catwalk. Fashion for the future.

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Fast Fashion Fashion Thrift Store Accessories 277

Retail Focus

APRIL 1, 2025

For example, a fashion store may sell winter clothing in the Northern Hemisphere while offering summer apparel to customers in the South. They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. However, these challenges are not insurmountable.

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Payment Services Shipping Returns Marketing 130

Retail TouchPoints

NOVEMBER 16, 2020

For ecommerce retailers — particularly those in the fashion sector — this represents a massive opportunity to heighten sales, lower returns and offer customers a new way to shop online. The Problem With Fashion Etail. Fashion comprises the largest segment of ecommerce retail, with a market size of over $500 billion in 2019.

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Inside Retail

APRIL 26, 2021

Fulfilment by GlamCorner now sees the platform handling the logistics of clothing rental on behalf of fashion brands, including warehousing, cleaning, shipping and returns, and giving brands their own rental stores, which they can embed in their e-commerce sites and promote to customers.

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Fashion Marketing Fulfillment Fast Fashion 246

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

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Customer Experience Returns Shipping Consumer 289

Retail TouchPoints

NOVEMBER 10, 2021

Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount. Those available for rental in the selected size and color will display a “Borrow” button.

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Fashion Clienteling Shipping Consumer 263

Inside Retail

MAY 3, 2022

Inside Retail : Cue is one of Australia’s longest-standing fashion brands and it has such a rich history. Upon arriving home and sensing a gap for youth-driven fashion in the market, he decided to capitalise on that and started printing The Beatles t-shirts for the group’s fan club in Australia.

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Fashion Shipping Wholesale Advertising 233

Inside Retail

SEPTEMBER 27, 2021

The ‘secret sauce’ for Sheet Society is bringing the look, feel and shopping experience of clothes fashion to manchester and bedding. We saw a gap in the market for bedding that was an extension of your personal style, just like fashion. But founder Hayley Worley knows it will take real work to maintain the gains.

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Fashion Department Stores Returns Shopping 246

Inside Retail

NOVEMBER 13, 2024

Amazon Haul offers fashion, home, lifestyle, electronics, and other products at “crazy low prices” of $20 or less, with most under $10. Orders over $25 will come with free delivery, and the typical shipping times are one to two weeks. Free returns are offered on purchases over $3 within 15 days of delivery.

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Shipping Returns Fashion Consumer 130

Retail TouchPoints

NOVEMBER 10, 2020

From household name brands declaring bankruptcy, to Amazon consolidating its ecommerce dominance, to curbside delivery options becoming a coveted competitive differentiator across categories ranging from electronics to grocery to fashion, the landscape for retailers looks radically different than it did 12 months ago.

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Shipping Fulfillment Returns Sporting Goods 290

Inside Retail

MAY 29, 2024

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. A seamless returns experience is now a baseline expectation for customers,” explains Daly. The Shopify-backed company has more than 250 employees and oversees 2 million returns per month.

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Returns Merchant Services Drop-Shipping Shipping 147

Inside Retail

MAY 29, 2024

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. A seamless returns experience is now a baseline expectation for customers,” explains Daly. The Shopify-backed company has more than 250 employees and oversees 2 million returns per month.

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Returns Merchant Services Drop-Shipping Shipping 147

Retail TouchPoints

MAY 29, 2020

Fashion retailers were hit hard by the COVID-19 outbreak, but the industry may have found a silver lining: an influx of new e-Commerce customers. This data frames the fashion industry’s recovery roadmap: work to retain new customers, and keep the former single-channel customers shopping online.

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Fashion Payment Services Apparel Shipping 214

Inside Retail

JULY 2, 2024

Online fashion retailer Revolve recently entered the omnichannel space with its first-ever permanent physical retail location in the heart of downtown Aspen, Colorado. In 2008 and 2009 we had a lot of customers from around the world knocking on our door wanting to purchase from us, however, we didn’t ship to [every] country.

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Payment Services Shipping Returns Marketing 246

Retail TouchPoints

JUNE 29, 2022

Knowing what items are in-stock at its stores in real time will help improve the efficiency of ship-from-store and BOPIS operations at Hugo Boss. Additionally, stock visibility is a key enabler for product availability and circular services such as returns and resale.

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Point of Sale Apparel Shipping Returns 260

Inside Retail

JUNE 27, 2024

I studied a Bachelor of fashion and textiles and from there I started doing market stalls and that’s the first iteration of the formal business side of things,” she said. We put $1000 into US ad spend and that went crazy,” Hairis said, adding “I didn’t understand the potential until we saw the return on investment.”

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Fast Fashion Shipping Wholesale Fashion 263

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

Payment Services 130

Payment Services Checkout Drop-Shipping Advertising 130

Retail TouchPoints

JUNE 9, 2023

When delivering goods, luxury retailers can also reduce their carbon footprint by offering BORIS, BOPIS and BOSS (buy online, return in-store, buy online, pick up in-store, and buy online, ship to store) options. There is also a significant intersection of sustainability with customer preference data.

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Clienteling Fast Fashion Shipping Fashion 246

Retail TouchPoints

JANUARY 10, 2022

Once an item is purchased, the seller will receive a prepaid shipping label to send it to its next owner. The process is designed to reduce the retailers’ environmental footprints and reduce the need to handle the logistics of shipping items to a third-party warehouse.

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Shipping Apparel Returns Fashion 289

Inside Retail

SEPTEMBER 30, 2024

When Decjuba was born in 2008, it was with a mission to make effortless fashion accessible. In the ensuing 16 years, it has opened 150 stores in Australia and New Zealand and now ships its clothing internationally through its burgeoning e-commerce presence. As it grew, it was essential to never lose sight of its mission.

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Fashion Shipping Fulfillment Point of Sale 130

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

Payment Services 130

Payment Services Checkout Drop-Shipping Advertising 130

Inside Retail

OCTOBER 20, 2021

We changed our shipping threshold – free standard and express. TW: We are looking at rolling out click-and-collect and ship-from-store, which is not a consistent offering we’ve had for customers. The post The return of Tigerlily: An in-depth interview with the new CEO appeared first on Inside Retail. And vice versa.

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Retail TouchPoints

APRIL 1, 2024

from April 11-14 that will do more than showcase the fashion app’s latest collections. The pop-up will feature an extensive selection of women’s clothing as well as men’s fashion, kids’ clothing, pet accessories, home items and the SHEGLAM makeup line. Shein will host a pop-up store Vancouver, B.C.

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Retail TouchPoints

OCTOBER 13, 2021

Currently the brand is offsetting its carbon and plastic footprints while taking steps to eliminate 80% of plastics from its shipping and supply chain by 2022. Despite a widespread return to offices and schools, consumers still appear to be enjoying the more comfortable fashions they adopted in droves during the pandemic.

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ATS Wholesale Apparel Shipping 264

Inside Retail

FEBRUARY 26, 2023

Customers want a quick, simple, and flexible return process and the peace of mind that if they don’t like an item, they can easily return it. Retailers know that hyper convenience is essential to the e-commerce proposition, and many continue to offer ‘free returns’ to remain competitive. Why do people return goods?

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Retail TouchPoints

JANUARY 15, 2024

January is a unique moment for ecommerce retailers and brands to use inspiration to bring shoppers back for more than just returns and clearance items post-holiday. Transactional commerce includes infrastructural elements like product listings, checkout, shipping and returns.

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Retail TouchPoints

APRIL 22, 2024

In fact, 51% of consumers said they would be willing to pay more for products shipped through sustainable methods, up significantly from just 15% of consumers in December 2023, according to a new survey from Radial.

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Shipping Fashion Consumer Returns 263

Retail TouchPoints

NOVEMBER 14, 2024

At a time when renowned athleisure brands like Lululemon are struggling , Vuori is continuing to ride its rocket ship to growth. Last week, the company announced an $825 million investment round led by General Atlantic and Stripes Investment, bringing the premium performance brand’s valuation to a staggering $5.5

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Consumer Marketing Wholesale Shipping 147

Inside Retail

MARCH 16, 2022

Designer dress-renting platform Designerex has partnered with Australia Post to simplify the process of receiving returns. . Chelsea O’Reilly, GM solutions and partners at Australia Post, the partnership with Designerex created a new peer-to-peer platform that makes it easy to lodge returns and creates a great customer experience. .

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Returns Shipping Customer Experience Consumer 130

Retail Gazette

SEPTEMBER 19, 2023

H&M has joined fellow fashion giants Zara and Boohoo in charging customers for returning items purchased online. According to the BBC , shoppers at the Swedish fashion retailer now must pay £1.99 to return parcels either in store or online, with the cost taken from their refund.

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Returns Fashion Shipping Consumer 105

Retail TouchPoints

AUGUST 7, 2023

The trade-off is long shipping times, another thing Wish is working hard to improve. Shein used to be differentiated from Temu and Wish for operating more like a traditional retailer and focusing solely on fashion, but that has changed recently with Shein adding a third-party marketplace to its mix.

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Merchant Services Drop-Shipping Shipping Payment Services 245

Inside Retail

MARCH 27, 2022

Peer-to-peer fashion rental platform Designerex is looking to raise fresh funds to help it scale in the US and other global markets as it experiences record growth post-Covid. It has fast-tracked sustainability and circularity – especially within fashion. Post-Covid, the opportunity for the circular economy is huge.

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Fashion Fast Fashion Shipping Payment Services 130

Inside Retail

SEPTEMBER 6, 2022

Fresh off its biggest capital raise to date, peer-to-peer fashion rental platform Designerex is gearing up for a period of rapid growth that will see it launch one-hour delivery in Australia, enter the UK and Europe and start working more closely with brands to reach new customers. Someone is making two grand from a $400 dress,” Kore said.

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