Retail TouchPoints

MAY 30, 2022

A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want. In trying to accommodate all customer demands while simultaneously fighting for market share in a rapidly expanding and competitive fashion industry, retailers are relaxing their return policies.

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Returns Fashion Supply Chain Management Shopping 328

Inside Retail

MARCH 25, 2025

Casual fashion chain Jeanswest has been placed in voluntary liquidation with all 90 stores across Australia to be shuttered. “The owners have done everything they can to keep Jeanswest going, but market conditions mean sustaining brick-and-mortar stores is not viable and unlikely to improve,” he said.

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Fashion Returns Marketing Accessories 292

Retail TouchPoints

NOVEMBER 13, 2024

The retailer is offering free returns on all Amazon Haul purchases over $3 within 15 days of delivery, and shoppers can drop off these returns at more than 8,000 drop-off locations, including Amazon Fresh, Whole Foods Market, UPS, Staples and Amazon Lockers. It will be available to U.S.

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Drop-Shipping Checkout Shipping Returns 284

Inside Retail

FEBRUARY 5, 2025

Indian retail conglomerate Reliance Retail has introduced an app in India to sell Sheins fashion products through a licensing agreement, marking the Chinese brand’s return after a five-year ban due to diplomatic tensions. This stand-alone app will be expected to compete with other fashion retailers like Walmart-owned Myntra.

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Returns Fast Fashion Fashion Consumer 130

Inside Retail

OCTOBER 30, 2024

The holy grail of any business is finding product/market fit, which venture capitalist Marc Andreessen defines simply as “being in a good market with a product that can satisfy that market”. Despite these facts, brands continue to ignore this sizable and profitable market. More than half (52.1 Its rationale?

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Fashion Marketing Returns Consumer 130

Retail TouchPoints

OCTOBER 31, 2024

As a result, brands are now using Roblox to create incremental revenue opportunities via “twinned” items for users’ physical and avatar selves: 43% of respondents to Roblox’s Digital Expression, Fashion & Beauty Trends report said they want brands to provide such “twinning” items. The Clarks X Stranger Things Green Torhill Shoe UGC.

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Accessories Fashion Marketing Apparel 278

Inside Retail

NOVEMBER 12, 2024

Better demand forecasting with AI Using AI algorithms to analyse historical sales data, seasonal trends and other market factors can help retailers predict future demand with higher accuracy. The aim is also to free up staff to focus on more creative tasks, such as predicting fashion trends based on the analysis that Delphine generates.

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Retail TouchPoints

FEBRUARY 24, 2025

The news follows rumblings last week that the retailer was struggling to maintain its sprawling brick-and-mortar presence amid increased competition in the fast fashion sector. In a bid to stave off new competition, the company entered a partnership with one of its biggest competitors Chinese-based online fast fashion brand Shein in 2023.

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Fast Fashion Fashion Brand Management Returns 278

Retail TouchPoints

MARCH 20, 2025

In addition to rapid advances in AI that have brought the technology into the mainstream, Stitch Fix also has struggled to maintain its first-mover advantage in the world of subscription fashion, with a host of new entrants pulling away clients and market share. explained Funderburk.

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Inside Retail

JANUARY 2, 2025

Sydney-based fashion brand One Mile was founded by Sammy Robinson in 2020 after a collaboration with another brand sparked the desire to have her own label. One Mile made its runway debut at Afterpay Australian Fashion Week 2022 with its Resort ’23 collections. Things happen so quickly, that’s the exciting thrill of it.

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Boutique Fashion Location Returns 278

Inside Retail

JULY 4, 2024

Spanish fashion label Desigual is returning Down Under, partnering with The Iconic to launch its spring-summer collection. Desigual is known for its bright clothing and brave marketing techniques, such as offering free clothes to shoppers who arrive in their underwear. But the expansion never eventuated.

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Returns Fashion Location Planning 276

Retail TouchPoints

AUGUST 3, 2023

After a four -year hiatus, the Victoria’s Secret fashion show will make its return on Sept. Victoria’s Secret pioneered the idea of a lingerie fashion show in 2001 and turned the annual event into a nationwide television spectacle. Earlier this year , executives hinted at a return.

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Fashion Returns Apparel Shopping 244

Inside Retail

NOVEMBER 17, 2024

The Sussan Group, the retail collective behind women’s fashion brands Sportsgirl, Sussan and Suzanne Grae, is incorporating “responsible fibres” into its supply chain and investing in futuristic pilot projects, such as making a compostable T-shirt, as it looks to increase consumer awareness of its sustainability initiatives.

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Fashion Apparel Accessories Consumer 130

Inside Retail

FEBRUARY 18, 2025

Australia and New Zealands leading pureplay online fashion, lifestyle and sporting destination has had a year of evolution; with seemingly smooth transitions overhauling the businesss order warehouse management system (OWMS), building a new B2B platform business and tackling the intricate returns issue.

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Returns Fulfillment Customer Experience Fashion 214

Retail TouchPoints

JULY 26, 2022

In 2014, fashion veteran Christopher Molnar decided to go after a white space he felt was being overlooked by the big fashion houses — premium essentials. Molnar grew up in the fashion business — his father helped launch Hugo Boss into North America in the ‘70s. Product that Delivers on its Promise.

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Fashion Wholesale Apparel Returns 306

Inside Retail

NOVEMBER 27, 2024

Heavy online marketing spending by Temu and Shein is making it more costly for other retailers and brands to reach shoppers on Black Friday, marketing and industry experts say, with both platforms bidding heavily on search keywords used by competitors. Shein did not immediately reply to a request for comment.

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Marketing Fast Fashion Advertising Marketing Spend 130

Retail TouchPoints

JUNE 28, 2022

retail segment; the National Retail Federation (NRF) found the value of merchandise returned by consumers last year topped nearly $750 trillion. There is clearly a mounting and significant return waste problem. So why aren’t merchants processing these returns in efforts to recoup these massive losses? Take the U.S.

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Returns Merchant Services Fashion Fast Fashion 268

Inside Retail

MARCH 9, 2025

The retail marketing landscape is more dynamic than ever, so understanding which trends are worth pursuing both from the consumers and the businesss perspective and which ones are just noise, will be critical to achieving growth in the year ahead. Here are three common themes that came to the fore.

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Marketing Advertising Outdoor Returns 130

Inside Retail

JULY 15, 2024

Of all the popular fashion brands in the ’90s and early 2000s, few can rival the legacy of BCBG and its sister labels BCBG Max Azria and BCBG Generation. These transformative collaborations with two leading partners reinforce BCBG’s commitment to setting new standards in fashion and celebrating confident, stylish women.”

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Fashion Apparel Returns Wholesale 264

Retail TouchPoints

MARCH 28, 2023

For many years, permissive returns policies have been the norm in ecommerce. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion. retailers were revisiting their returns policies as of late 2022. With numbers like these, it’s no wonder that most U.S.

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Returns Home Furnishings Supply Chain Management Consumer 278

Retail TouchPoints

OCTOBER 20, 2022

Modern Luxury Media’s ecosystem of 85+ brands across 22 markets includes Hampton’s Magazine , Ocean Drive and Aspen Magazine , reaching more than 16 million readers. Fashion subscription service Stitch Fix is also continuing to experience declines in its business.

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Fashion Shipping Returns Consumer 312

Retail TouchPoints

FEBRUARY 9, 2024

Rakuten has returned to New York Fashion Week and is offering its members exclusive items for pre-sale from the runway shows of designers Prabal Gurung , Sergio Hudson , Patricia Bonaldi ( PatBO ) and Rachel Scott ( Diotima ). The items will be revealed in the designers’ respective shows during NYFW, which kicks off Feb.

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Fashion Returns Shopping ATS 278

Retail Focus

DECEMBER 12, 2024

Numerous conferences and sessions held over the first two days provided a comprehensive overview of market trends, featuring many exclusive international speakers. Retail investment has been especially driven by the strong performance of the Italian, Portuguese, and Spanish markets, alongside robust results in the UK.

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Marketing Fashion Retail Marketing Management 265

Inside Retail

FEBRUARY 16, 2024

Australian fashion label Nique has entered voluntary administration, becoming the latest high-street brand to falter in a tumultuous economic environment. Nique also launched an upcycling program, asking customers to return their well-loved wardrobe items to the store for repurposing and resale.

Fashion 278

Fashion Apparel Returns Management 278

Inside Retail

JUNE 14, 2023

Footwear and accessories brand Novo Shoes has returned to Canberra, opening two locations in Woden and Belconnen. Six years after it left the market, the brand debuted its Woden store last month and will open its second location this Friday. The Spendless Shoes acquisition provided Novo with an additional 214 outlets across Australia.

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Returns Accessories Fashion Location 240

Retail Gazette

NOVEMBER 26, 2024

Earlier this month, Asda’s market share tumbled further, dropping one percentage point from 13.5% He is currently chair of Brewdog, Pizza Express and European fashion chain C&A. Commenting on Leighton’s return to the supermarket giant, Grocery Insight CEO Steve Dresser notes: “I don’t think anyone could have foreseen it.

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Supermarket Returns Grocer Customer Experience 105

Inside Retail

DECEMBER 12, 2023

Ksubi’s return to operating stand-alone stores in Australia has been a long time coming. As an ode to its “spiritual roots” the brand will release the archival ‘BADDIES’ collection exclusively to the Australian market and the Beach House will carry further limited-run offerings to its guests.

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Returns Fashion Marketing Consumer 273

Inside Retail

APRIL 17, 2023

In the world of fashion, it has been speculated that it could be possible that future designs on the runways of London, Milan, New York and Paris, could come from generative artificial intelligence programs. According to Sarah Neill, CEO and founder of Mys Tyler , the world of fashion has been ripe for disruption for a long time now.

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Fashion Fast Fashion Returns Inventory Management 245

Retail TouchPoints

MARCH 27, 2024

British retailer Marks & Spencer (M&S) is on the hunt for a new fashion designer, and the search will play out on screens across the UK in a new reality TV series set to arrive on ITV1 and ITVX this fall.

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Fashion Returns Marketing ATS 264

Inside Retail

MARCH 5, 2025

In a press release, Jean-Marc Bellaiche, Printemps Groupes chief executive officer, stated, “We think we can bring something unique, both to its engaged local consumer base and the strong tourist flows the city welcomes We plan to pioneer a new format of experiential retail in this fast-changing and demanding market.”

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Retail Marketing Department Stores Marketing Markdowns 130

Inside Retail

FEBRUARY 16, 2024

Australian fashion label Nique has entered voluntary administration, becoming the latest high-street brand to falter in a tumultuous economic environment. Nique also launched an upcycling program, asking customers to return their well-loved wardrobe items to the store for repurposing and resale.

Fashion 246

Fashion Apparel Returns Management 246

Retail Gazette

JANUARY 28, 2025

H&M is increasing its fees for customers choosing to return their online orders by post. The fashion retailer currently charges 1.99 per parcel for non-members to return unwanted purchases but this will rise to 2.95 A spokesperson from H&M toldThe Sun: “From 3rd February a return fee of 2.95

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Returns Fashion Marketing Consumer 71

Retail TouchPoints

JULY 29, 2022

Luxury fashion house Hugo Boss has rolled out digital dressing room technology from Reactive Reality across its websites in Germany, the UK and France. Virtual try-on technology is fast becoming an ecommerce mainstay as retailers look to better serve customers and reduce returns, which weigh heavily on profits.

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Marketing Returns Fashion Customer Experience 310

Retail TouchPoints

OCTOBER 31, 2023

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least a partial return to office for the majority of their employees. in the first quarter to a mere 1.6%

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Clienteling Returns Fashion Consumer 279

Inside Retail

OCTOBER 4, 2022

Celebrities and international crowds have descended on the French capital, marking the fashion industry’s sweeping return as it rides a post-pandemic spending frenzy. ” A glimpse of Issey Miyake’s Spring-Summer 2023 women’s ready-to-wear collection show during Paris Fashion Week. Source: Reuters.

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Fashion Clienteling Boutique Department Stores 246

Inside Retail

FEBRUARY 20, 2025

. “Priceline’s relentless innovation and continued efforts to refine its digital and physical retail offering have positioned it at the forefront of the Australian market not just as a pharmacy but a leading omnichannel shopping destination for consumers,” said the judges.

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Customer Experience Returns Fashion Management 165

Retail TouchPoints

JANUARY 15, 2024

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. January is a unique moment for ecommerce retailers and brands to use inspiration to bring shoppers back for more than just returns and clearance items post-holiday.

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