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What Does ‘Omnichannel’ Mean in 2021? How Marketplaces are Reshaping the Digital Landscape

Retail TouchPoints

Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. As a result, companies had to contemplate, ‘What is my omnichannel strategy? How do I make sure I’m talking to my shoppers wherever they are?’.

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Three trends shaping the luxury retails sector in 2025

Inside Retail

Despite modestly positive expectations for 2024, the luxury retail market did not pan out as merchants had hoped. According to a 2024 report released by global management consulting firm Bain & Company, this market dropped two per cent from an all-time high of US$387 billion to US$381 billion.

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‘The Spotify of Fashion’: A Look Inside the New Shopping Platform from the Founder of True Fit

Retail TouchPoints

Described as a “constantly learning fashion marketplace,” the platform combines AI and human curation to present each shopper with a personalized selection of fashions from more than 2,000 participating brands. Brandon Holley, Chief Fashion Officer, Shoptrue That push and pull is evident in the platform they are building.

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New Returns Platforms Promises Customers Instant Refunds

Retail TouchPoints

Additionally, Reshop has partnered with the Narvar post-purchase platform and can be integrated into existing return operations platforms of the 1,400 Narvar merchants. “We For merchants, Reshop can help transform what has historically been a loss into an opportunity to recapture customers and drive additional revenue.”

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For the pandemic-hit fashion industry, the future is digital

Inside Retail

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. E-commerce fashion sales are expected to grow almost 39 per cent between 2020 and 2023. Online shoppers want variety – and they want it for everything, including their payment options.

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Zalora to optimise global payments with BridgerPay

Inside Retail

Southeast Asia’s leading online fashion and lifestyle retailer offers customers a world of payment options and a seamless shopping experience. Now, consumers who shop Zalora will have the ability to pay with any of their preferred local payment solutions at online checkout as part of a seamless shopping experience.

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Ethical Commerce: How to Overcome 3 Top CSR Hurdles (With Examples)

Retail TouchPoints

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines.