Retail TouchPoints

NOVEMBER 22, 2024

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments. retail and dining foot traffic has been trending up — and this is likely to continue through the holiday shopping season.

Management 278

Management Merchant Services Employee Engagement Store Operations 278

Retail TouchPoints

DECEMBER 20, 2023

Why it Matters: In 2023, we saw employee turnover reach record highs. As a result, associate training and engagement came to the forefront. The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels. Its Community of Gen Zers 3.

Advertising 264

Advertising Store Operations Merchant Services Wholesale 264

Retail TouchPoints

OCTOBER 31, 2023

Additionally, the extended holiday season — with more consumers doing their shopping prior to the traditional peak selling season’s start on Black Friday — is likely encouraging some retailers to rely less on holiday hires and more on their existing staff. Put managers front and center.

Employee Engagement 279

Employee Engagement Store Operations Consumer Management 279

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Equip your employees with voice technology that allows them to access real-time information regarding daily store operations, inventory, product expertise, schedules, etc. Retailers should not ignore their employee’s experiences. Send them daily pep talks or messages of encouragement to keep them motivated.

Management 98

Management Payment Services Employee Engagement Store Operations 98

Wiser

NOVEMBER 13, 2023

A well-informed associate can offer personalized advice, contribute to a pleasant shopping experience, and influence purchasing decisions. However, the journey toward effective employee advocacy demands a thoughtful strategy. Apple An example of successful store associate advocacy can be seen in Apple Stores.

Promotions 148

Promotions Employee Engagement Shopping Marketing 148

Retail Gazette

MARCH 28, 2025

Below youll find five key strategies for mastering operational efficiency in UK retail, and the ways in which Orquests powerful solutions are leading the charge. Navigating the omnichannel challenge with AI-driven workforce management The rise of omnichannel shopping has placed unprecedented demands on store operations.

Customer Experience 59

Customer Experience Technical Support Management Employee Engagement 59

Mass Relators

MARCH 31, 2024

In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. . — Dollar General has promoted 18 executives to new roles at the company. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52