Retail TouchPoints

DECEMBER 10, 2024

Employees feel healthier, happier and more supported, which boosts morale and productivity. In return, businesses experience lower turnover, fewer call-outs and improved customer service. Employers who focus on mental health foster long-term employee satisfaction and retention, benefiting both workers and the business.

Employee Engagement 226

Employee Engagement Planning Management Returns 226

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Equip your employees with voice technology that allows them to access real-time information regarding daily store operations, inventory, product expertise, schedules, etc. Retailers should not ignore their employee’s experiences. Send them daily pep talks or messages of encouragement to keep them motivated.

Management 76

Management Payment Services Employee Engagement Store Operations 76

Wiser

NOVEMBER 13, 2023

When employees feel genuinely valued, respected, and heard, they not only become champions of their workplace but also enthusiastic promoters of its products and services. This sense of appreciation fosters a deep sense of loyalty and commitment, leading to increased employee engagement and overall organizational success.

Promotions 148

Promotions Employee Engagement Shopping Marketing 148

Inside Retail

JULY 12, 2022

At the same time, short-term spikes in online sales are starting to return to more expected levels, even though some consumers have permanently altered their channel preferences. For most, if not all businesses, staffing operations required significant change and reorganisation to manage the pandemic’s immediate impact.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware. “We

Employee Engagement 52

Employee Engagement Management Accounting Location 52

Theatro

DECEMBER 20, 2023

The 2024 Leaderboard results are a strong indication of Theatro’s dedication to innovation, performance, return on investment, and service quality. It’s not just about cutting-edge technology but also about nurturing each customer relationship to uncover innovative solutions that add value to their employees and store operations.

Employee Engagement 52

Employee Engagement Returns Store Operations Customer Experience 52

Theatro

MAY 19, 2022

.” It was critical to store success that managers and coworkers could connect with each other from anywhere in the store to maintain satisfactory customer service and to execute important daily store operations.

Store Operations 73

Store Operations Customer Experience Planning Management 73