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However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employeeengagement and loyalty. Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline.
Reports show strong employeeengagement and a 93% improvement in product knowledge, said Vrålstad. But this allows us to deliver training in a way that point-of-sale staff actually want. Since the European pilot program, BSH has expanded the training program into the U.S.
Workforce management tracks time and analyzes employee attendance patterns to help retail stores manage issues related to predictable losses in employee coverage. Retailers can maximize capacity and improve efficiency at point-of-sale in many ways by handling the average amount of time for an employee to handle customer queries.
Spanish fashion retailer, Desigual , has increased employeeengagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. The biggest benefit of implementing YOOBIC is we find the teams are much, much more engaged.
From implementing an advanced Point of Sale (POS) system that integrates seamlessly with your inventory management, to employing AI technology for personalised marketing, the digital tools at your disposal are diverse. Engagement goes beyond simply keeping employees happy.
This encompasses everything from point-of-sale systems to refrigeration units and security cameras. Each piece of equipment plays a crucial role in your daily operations, and any malfunction can lead to lost sales or compromised security.
Assign mentors or buddies to support new employees. According to a study by the Association for Talent Development , employeeengagement and retention increase by 50% when companies offer mentorship programs. Pair new employees with more experienced employees.
What started as consumers bringing their own bags to the grocery store (which was doubled down by brands like Walmart that no longer provide single-use bags at point of sale in many states) has grown to an increasing reuse approach by many.
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