Employee Engagement Planning Store Operations 
Retail TouchPoints
JUNE 8, 2022
Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.
Retail TouchPoints
MARCH 15, 2023
Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline. However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty.
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Retail TouchPoints
DECEMBER 20, 2023
Why it Matters: In 2023, we saw employee turnover reach record highs. As a result, associate training and engagement came to the forefront. The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels.
Retail TouchPoints
OCTOBER 31, 2023
While the NRF has yet to release its total sales projections for the season, its early consumer research reveals that consumers plan to spend an average of $875 this holiday season, in line with the five-year average — and most of that money will be spent online. Put managers front and center. Create digital synergy.
Retail TouchPoints
DECEMBER 10, 2024
Whether it’s addressing varying fitness levels, dietary restrictions or the unique stressors of working long hours during the holidays, customized plans are essential. Assessment tools can help employers create tailored wellness plans that are relevant and effective. With over 293,000 U.S.-based
Inside Retail
JULY 12, 2022
The Customer Experience and Insight (CXI) research group faced this challenge recently when planning for our upcoming Strategic Planning and Management in Retailing (SPMR) executive education program. The pandemic has clearly exacerbated the need for employee engagement and a sense of community. Build agile supply.
Mass Relators
JUNE 20, 2022
Simonsen joined Dollar General in 2013, and has held roles in store operations, procurement, pricing, business analytics and merchandising planning. Mary Beth Hawthorne has joined Dollar General as vice president of store operations for the Northeast region.
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