Retail TouchPoints

AUGUST 27, 2024

In many cases, that’s due to a lack of awareness of the return on investment (ROI) of change management and how to measure it. Set Metrics at the Beginning of the Project You need to set and gain buy-in on the metrics you will track as part of the initial planning phase.

Management 180

Management Employee Engagement Returns Consumer 180

Inside Retail

JULY 12, 2022

At the same time, short-term spikes in online sales are starting to return to more expected levels, even though some consumers have permanently altered their channel preferences. 2 The research identified six guiding principles that retailers can apply in strategically planning for and managing the potential long-term effects of Covid.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

I Vend

DECEMBER 13, 2022

Increase employee engagement by 20-30%. Increase shareholder returns – retailers with consistently high customer-satisfaction scores have a three times higher return. All the elements work seamlessly together to help retailers plan, deliver and track their promotions. Increase sales conversion by 10-15%.

Promotions 97

Promotions Employee Engagement Checkout Returns 97

Theatro

JUNE 15, 2022

In our analysis with this retail client, we found that store labor planning models could be reduced annually by several hundred thousand to greater than a million dollars, depending on the number of stores. in increased revenue due to repurposing labor and applying reclaimed training time to customer engagements on the sales floor .

Employee Engagement 93

Employee Engagement Returns Customer Experience Planning 93

Hyken

MARCH 25, 2022

This week we feature an article by Anjan Pathak, Co-founder and CTO at Vantage Circle , an Employee Engagement Platform. Thus, your customer experience team is the driving factor behind loyalty and returns in the long run. Let them enjoy their holidays and plan for their absence. Engagement Platform.

Customer Experience 69

Customer Experience Employee Engagement Returns Planning 69

Inside Retail

AUGUST 31, 2023

It is this trust between leadership and their employees that sets the tone for employee engagement and performance. While the implications of the role of digital technology in creating trust can seem daunting, it is paramount for any company looking to stay ahead of the competition and ensure a good return on investment.

Employee Engagement 130

Employee Engagement Management Accounting Promotions 130

Cisco Retail

JUNE 21, 2021

Specifically, for retail at the NRF Retail Converge virtual tradeshow, we’re focused on what powering an inclusive recovery can do for our customers, our partners, our sellers at Cisco — and our retailers as well, as we all gradually return to work and adapt to this new environment. Where there’s a will, there’s a way.

Employee Engagement 84

Employee Engagement Loss Prevention Returns Fulfillment 84

Inside Retail

JULY 19, 2022

This is why the battle to get people to return to the office is going to be so hard-fought and so highly questioned. Has it changed their long-term life plan? What does that mean for your employees? Work anytime: flexible work has been on the HR agenda for almost six years.

Returns 130

Returns Employee Engagement Marketing Planning 130

Wiser

JULY 25, 2022

Automation allows your sales team more leeway to focus on their individual talents, leading to higher employee engagement, better consumer relationships, and eventually more overall sales. If a sales rep fails to return a potential customer’s communication in time, it can lead to a loss in revenue.

Employee Engagement 148

Employee Engagement Target Market Consumer Management 148

365 Retail

JANUARY 9, 2025

Employee onboarding plays a central role in your business success. By understanding its ROI (return on investment), you can determine its effectiveness and easily identify areas for improvement. Klarahr.com knows well that onboarding programs highly influence employee retention and productivity.

Employee Engagement 52

Employee Engagement Returns Management Planning 52

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware.

Employee Engagement 52

Employee Engagement Management Accounting Location 52

Theatro

MAY 19, 2022

With those initiatives in mind, Theatro’s team led the development of the pilot strategy, project plan, measurement strategy, and data collection plan, building consensus and earning executive support. With a plan for pilot success, testing Theatro’s solutions on-site allowed the pharmacy chain to evaluate ROI.

Store Operations 73

Store Operations Customer Experience Planning Management 73

365 Retail

SEPTEMBER 17, 2023

Having a partner that brings a wealth of experience can aid in strategic planning, ensuring financial sustainability during expansion phases. Foster Employee Engagement A retail manager who knows how to foster employee engagement effectively is one step closer to achieving business goals seamlessly.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

Theatro

MAY 4, 2020

At Theatro, we’ve been busy supporting customers across the retail landscape, both those that have been operating through this unique period and those planning their reopenings. First, frontline associates are central to evolving plans both because they define the customer experience and because they are retail’s largest expense.

Shipping 52

Shipping Store Operations Fulfillment Employee Engagement 52

CJ Retail Solutions

NOVEMBER 11, 2024

This can lead to higher employee morale and retention rates, as team members feel valued and supported in their roles. Additionally, a well-maintained store can enhance your brand image, as customers are more likely to return to a clean, organized, and functional space.

Point of Sale 52

Point of Sale Accounting Employee Engagement Shopping 52

365 Retail

MAY 30, 2024

Consider the following aspects when planning your maintenance schedule: Regular Cleaning : Dust and pollutants can dull the sculpture’s surface over time. Sculptures also offer intangible returns such as enriched customer experience and improved brand perception.

Clienteling 52

Clienteling Returns Customer Experience Employee Engagement 52

365 Retail

DECEMBER 7, 2021

56% of respondents highlighted the importance of physical stores, and the frontline staff working in them, as the ‘face’ of their brands’ omnichannel experience as retailers increasingly need to offer additional services such as pick up/ return in-store and delivery options linking to online channels.

Employee Engagement 52

Employee Engagement Planning Customer Experience Consumer 52