Small Biz Trends

JULY 15, 2025

It’s fundamental as effective leadership drives business growth and employee engagement. Leadership development improves employee engagement, productivity, and profitability through effective leadership cultivation. By investing in these programs, organizations can create a strong pipeline of future leaders.

Employee Engagement

Retail TouchPoints

MAY 17, 2023

Returning to work after retirement can be a challenging experience, and it is imperative for workplaces to provide these employees with the necessary tools and support to facilitate a smooth transition and a feeling of belonging.

Returns

Retail TouchPoints

DECEMBER 10, 2024

Employees feel healthier, happier and more supported, which boosts morale and productivity. In return, businesses experience lower turnover, fewer call-outs and improved customer service. Assessment tools can help employers create tailored wellness plans that are relevant and effective. With over 293,000 U.S.-based

Employee Engagement

Retail TouchPoints

MARCH 21, 2022

Ultimately, as more consumers return to in-store shopping, maximizing technology is key to creating the type of experience that will drive foot traffic and enhance in-store capabilities. He has an active role in the hiring and staff development process for front-line through Director-level employees.

Payment Services

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Modern warehouses need to be responsive, flexible, resilient and reliable to accommodate constant change and evolve with it.

Management

Retail TouchPoints

APRIL 28, 2023

We found that more than 70% of employees who say they have the perfect amount of tech tools plan on staying at their company long-term. The retail sector is investing heavily in technology applications for customers — from virtual dressing rooms to paying by palm — but is the same attention being given to underserved employee groups?

Finance

Retail TouchPoints

AUGUST 27, 2024

In many cases, that’s due to a lack of awareness of the return on investment (ROI) of change management and how to measure it. Set Metrics at the Beginning of the Project You need to set and gain buy-in on the metrics you will track as part of the initial planning phase.

Employee Engagement

Retail TouchPoints

AUGUST 15, 2022

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . Agility is key in this volatile era and having all hands on deck is key to developing proactive response plans. Moreover, companies should explore different ways to drive product awareness and engagement.

Drop-Shipping

Retail TouchPoints

JUNE 27, 2022

So what’s the plan? The combination of fierce competition for ad space and a reduced ability to target high-intent consumers has made it increasingly difficult for businesses to get the return they need to justify the spend. For every $92 spent on marketing, only $1 is converted to a sale. Workers want to feel valued by their employer.

Advertising

Inside Retail

JULY 12, 2022

At the same time, short-term spikes in online sales are starting to return to more expected levels, even though some consumers have permanently altered their channel preferences. 2 The research identified six guiding principles that retailers can apply in strategically planning for and managing the potential long-term effects of Covid.

Payment Services

Cisco Retail

JUNE 21, 2021

Specifically, for retail at the NRF Retail Converge virtual tradeshow, we’re focused on what powering an inclusive recovery can do for our customers, our partners, our sellers at Cisco — and our retailers as well, as we all gradually return to work and adapt to this new environment. Where there’s a will, there’s a way.

Employee Engagement

Theatro

JUNE 15, 2022

In our analysis with this retail client, we found that store labor planning models could be reduced annually by several hundred thousand to greater than a million dollars, depending on the number of stores. in increased revenue due to repurposing labor and applying reclaimed training time to customer engagements on the sales floor .

Employee Engagement

I Vend

DECEMBER 13, 2022

Increase employee engagement by 20-30%. Increase shareholder returns – retailers with consistently high customer-satisfaction scores have a three times higher return. All the elements work seamlessly together to help retailers plan, deliver and track their promotions. Increase sales conversion by 10-15%.

Promotions

Inside Retail

AUGUST 31, 2023

It is this trust between leadership and their employees that sets the tone for employee engagement and performance. While the implications of the role of digital technology in creating trust can seem daunting, it is paramount for any company looking to stay ahead of the competition and ensure a good return on investment.

Employee Engagement

Hyken

MARCH 25, 2022

This week we feature an article by Anjan Pathak, Co-founder and CTO at Vantage Circle , an Employee Engagement Platform. Thus, your customer experience team is the driving factor behind loyalty and returns in the long run. Let them enjoy their holidays and plan for their absence. Engagement Platform.

Customer Experience

Inside Retail

JULY 19, 2022

This is why the battle to get people to return to the office is going to be so hard-fought and so highly questioned. Has it changed their long-term life plan? What does that mean for your employees? Work anytime: flexible work has been on the HR agenda for almost six years.

Returns

Wiser

JULY 25, 2022

Automation allows your sales team more leeway to focus on their individual talents, leading to higher employee engagement, better consumer relationships, and eventually more overall sales. If a sales rep fails to return a potential customer’s communication in time, it can lead to a loss in revenue.

Employee Engagement

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware.

Employee Engagement

365 Retail

JANUARY 9, 2025

Employee onboarding plays a central role in your business success. By understanding its ROI (return on investment), you can determine its effectiveness and easily identify areas for improvement. Klarahr.com knows well that onboarding programs highly influence employee retention and productivity.

Employee Engagement

Theatro

MAY 19, 2022

With those initiatives in mind, Theatro’s team led the development of the pilot strategy, project plan, measurement strategy, and data collection plan, building consensus and earning executive support. With a plan for pilot success, testing Theatro’s solutions on-site allowed the pharmacy chain to evaluate ROI.

Store Operations

365 Retail

DECEMBER 7, 2021

56% of respondents highlighted the importance of physical stores, and the frontline staff working in them, as the ‘face’ of their brands’ omnichannel experience as retailers increasingly need to offer additional services such as pick up/ return in-store and delivery options linking to online channels.

Employee Engagement

365 Retail

SEPTEMBER 17, 2023

Having a partner that brings a wealth of experience can aid in strategic planning, ensuring financial sustainability during expansion phases. Foster Employee Engagement A retail manager who knows how to foster employee engagement effectively is one step closer to achieving business goals seamlessly.

Management

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

Customer Experience

Theatro

MAY 4, 2020

At Theatro, we’ve been busy supporting customers across the retail landscape, both those that have been operating through this unique period and those planning their reopenings. First, frontline associates are central to evolving plans both because they define the customer experience and because they are retail’s largest expense.

Shipping

CJ Retail Solutions

NOVEMBER 11, 2024

This can lead to higher employee morale and retention rates, as team members feel valued and supported in their roles. Additionally, a well-maintained store can enhance your brand image, as customers are more likely to return to a clean, organized, and functional space.

Point of Sale

365 Retail

MAY 30, 2024

Consider the following aspects when planning your maintenance schedule: Regular Cleaning : Dust and pollutants can dull the sculpture’s surface over time. Sculptures also offer intangible returns such as enriched customer experience and improved brand perception.

Clienteling

365 Retail

APRIL 22, 2025

These tools can streamline workforce planning, optimize people management, and boost your business productivity. It allows you to monitor employee attendance in real time and track overtime hours to optimize scheduling and control costs. HR software offers employee surveys tool and performance evaluations.

Management