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Circle K Owner Launches Summer Hiring Spree to find 25,000 New Workers

Retail TouchPoints

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia.

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The Top 5 Retail Remix Episodes of 2023

Retail TouchPoints

Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. Why it Matters: In 2023, we saw employee turnover reach record highs. As a result, associate training and engagement came to the forefront.

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Wellness Support for a Holly Jolly Holiday Workforce

Retail TouchPoints

Employers who focus on mental health foster long-term employee satisfaction and retention, benefiting both workers and the business. boost employee engagement and wellness, even during the high-stress holiday season. Its a win for employees, businesses and customers alike. With over 293,000 U.S.-based

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6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges. Established store associates are no strangers to the complexities of omnichannel. Put managers front and center.

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Gamified Training Boosts Brand’s Appliance Sales 26.2%

Retail TouchPoints

Consumers visiting brick-and-mortar stores, particularly those in the market for big-ticket items, want store associates both to help them understand exactly what they’re paying for and connect them with the model that fits their needs and budget. for associates at several large consumer electronics retailers.

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Sephora Enhances Employee Communications During COVID and Beyond

Retail TouchPoints

Designed with store associates in mind, the platform is accessible via mobile, tablet and desktop devices and covers four types of communication: Nice-to-know information , such as letters from the president or community events; Need-to-do information such as posting marketing materials, moving inventory or sanitizing handrails; Evergreen resources (..)

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Retail Workforce Management Solutions That Accelerate Execution and Communication

RETAIL MANAGEMENT SOFTWARE

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. And workforce engagement has become paramount to retaining frontline associates in a tight labor market. Task Management.