Retail TouchPoints

JULY 6, 2020

In essential positions, where employees work at grocery stores, pharmacies or health care facilities, these individuals put themselves at risk daily simply through continued public contact rather than staying safe at home. For the short term, employees and customers will have to weather having as little direct contact as possible.

Employee Engagement 165

Employee Engagement Customer Experience Returns ATS 165

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. The ever-changing retail market has made automation a necessity.

Management 279

Management Fulfillment Drop-Shipping Employee Engagement 279

Retail TouchPoints

APRIL 28, 2023

Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on apps that serve up-to-date information on the status of their programs and connect them with others on their team for real-time collaboration.

Finance 277

Finance Employee Engagement Supermarket Management 277

Inside Retail

FEBRUARY 15, 2022

People leaders will be considering how these market conditions can be harvested in a sustainable way. Immediately following the lockdowns, many retail staff launched straight into peak trading season, which was amplified due to pent up demand and an exuberant return to physical retail spaces.

Fulfillment 246

Fulfillment Management Employee Engagement Returns 246

Inside Retail

JULY 7, 2022

In markets as far apart as Australia, the US and Malaysia, there are more retail job openings than people willing to fill them, leading to stiff competition in the recruitment of staff. Currently, it is a candidate’s market. Since reopening, there doesn’t seem to have been a significant return to retail.

Employee Engagement 130

Employee Engagement Marketing Management Returns 130

Cisco Retail

MAY 25, 2021

Financial Services Bank, Insurance & Wealth industry participants are actively addressing how to balance and deliver a safe return to work, with the right mix between a Secure Remote Workforce and Trusted Workplace to ensure business resiliency for all types of work, independent of work locations.

Payment Services 57

Payment Services Returns Employee Engagement Consumer 57

Inside Retail

JANUARY 8, 2023

The technology took you years to devise, add two years to bring it to market, and you’re looking at half a decade of hard-fought radical innovation. Improved productivity: Encouraging employees to think creatively helps to foster a culture of innovation and productivity. It was no small feat. But imagine if it had been a big flop?

Employee Engagement 130

Employee Engagement Returns Marketing ATS 130

Cisco Retail

JUNE 21, 2021

Specifically, for retail at the NRF Retail Converge virtual tradeshow, we’re focused on what powering an inclusive recovery can do for our customers, our partners, our sellers at Cisco — and our retailers as well, as we all gradually return to work and adapt to this new environment. Where there’s a will, there’s a way.

Employee Engagement 98

Employee Engagement Loss Prevention Returns Fulfillment 98

Wiser

NOVEMBER 13, 2023

In both these examples, it’s clear that when store associates transition from being just employees to being brand advocates, they can deliver remarkable results. They become a key component of the overall marketing strategy, influencing customer behavior and driving brand loyalty.

Promotions 148

Promotions Employee Engagement Shopping Marketing 148

I Vend

DECEMBER 13, 2022

Promotions are an essential part of any retailer’s marketing toolkit, and never more so than during the holiday season. Increase employee engagement by 20-30%. Increase shareholder returns – retailers with consistently high customer-satisfaction scores have a three times higher return.

Promotions 97

Promotions Employee Engagement Checkout Returns 97

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. And workforce engagement has become paramount to retaining frontline associates in a tight labor market. Task Management.

Management 98

Management Payment Services Employee Engagement Store Operations 98

Wiser

JULY 25, 2022

Automation allows your sales team more leeway to focus on their individual talents, leading to higher employee engagement, better consumer relationships, and eventually more overall sales. If a sales rep fails to return a potential customer’s communication in time, it can lead to a loss in revenue.

Employee Engagement 148

Employee Engagement Consumer Target Market Management 148

Inside Retail

JULY 19, 2022

Most of the labour-market movement we have seen in the last six months was a culmination of trends that have been forming for years. This is why the battle to get people to return to the office is going to be so hard-fought and so highly questioned. Covid-19 is merely a convenient excuse – we should have seen it coming.

Returns 130

Returns Employee Engagement Marketing Planning 130

Cisco Retail

DECEMBER 15, 2021

In return, students must commit to a regular work schedule and attend all days of the program. Mentoring is a part of leading a Conscious Culture , which company employees tap into to make a positive impact on the communities where they live, work, learn, and play, increasing employee engagement in what the company does externally.

Employee Engagement 109

Employee Engagement Returns Marketing Management 109

Inside Retail

JULY 12, 2022

At the same time, short-term spikes in online sales are starting to return to more expected levels, even though some consumers have permanently altered their channel preferences. The pandemic has clearly exacerbated the need for employee engagement and a sense of community. Early-bird applications close 31 August.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

Hyken

MARCH 25, 2022

This week we feature an article by Anjan Pathak, Co-founder and CTO at Vantage Circle , an Employee Engagement Platform. Thus, your customer experience team is the driving factor behind loyalty and returns in the long run. Do they have to do with pricing, delivery, inventory, or returns? Engagement Platform.

Customer Experience 68

Customer Experience Employee Engagement Returns Planning 68

Inside Retail

NOVEMBER 13, 2023

Post-pandemic, with the labour market shifts and the great resignation, we know well the value of employees who stay. Is it great for employees? The post Four ways to build a work culture that drives employee loyalty appeared first on Inside Retail Australia. It is no wonder business leaders so ardently pursue it.

Promotions 130

Promotions Employee Engagement Returns Marketing 130

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware.

Employee Engagement 52

Employee Engagement Management Accounting Location 52

365 Retail

SEPTEMBER 17, 2023

From implementing an advanced Point of Sale (POS) system that integrates seamlessly with your inventory management, to employing AI technology for personalised marketing, the digital tools at your disposal are diverse. Engagement goes beyond simply keeping employees happy.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

CJ Retail Solutions

NOVEMBER 11, 2024

This can lead to higher employee morale and retention rates, as team members feel valued and supported in their roles. Additionally, a well-maintained store can enhance your brand image, as customers are more likely to return to a clean, organized, and functional space.

Point of Sale 52

Point of Sale Accounting Employee Engagement Shopping 52

365 Retail

MAY 30, 2024

They can create a talking point, encouraging customers to engage with your brand beyond the transactional level. They can also foster a sense of connection, helping your brand to stand out in a crowded market. Sculptures also offer intangible returns such as enriched customer experience and improved brand perception.

Clienteling 52

Clienteling Returns Customer Experience Employee Engagement 52

Theatro

SEPTEMBER 27, 2022

After all, in my experience, it is not the device itself that companies and their employees care about; companies care about results and effectiveness. So as long as you can deploy the right app on a device that will run effectively, it’s irrelevant whether it is strictly utilitarian or the hottest smartphone on the market.

Payment Services 40

Payment Services Employee Engagement Management Returns 40

Indigo 9 Digital

MARCH 11, 2022

After spending the last few years isolated because of the pandemic interactive activities like an engaging class is a great way to get customers into your store. And given the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts. Provide valuable services.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Indigo 9 Digital

MAY 2, 2022

With this in mind several Nordstrom stores offer a dizzying number of services including: shoe repair, personal styling, gift wrapping, in-store drop off of online returns from other retailers, onsite alterations, dry cleaning, monograming, and an endless array of beauty services. You don’t need to be a large retailer to offer classes.

Customer Experience 52

Customer Experience Payment Services Loss Prevention Drop-Shipping 52

Hyken

DECEMBER 9, 2024

Having been a marketer for over a decade, I deeply understand the impact of a good customer experience. How to Balance Customer Experience and Returns in Ecommerce by Alicia Arnold (MarTech) With the right strategies, retailers can turn ecommerce returns into an opportunity for building lasting customer loyalty.

Customer Experience 62

Customer Experience Returns Employee Engagement Management 62