Retail TouchPoints

MARCH 3, 2023

Today’s retail environment is challenging — whether it is price pressure from discounters, market disruption from online players, increased price transparency for shoppers or changing macroeconomics. When executed well, these experiences enable businesses to differentiate themselves and gain a sustainable market advantage.

Consumer 216

Consumer Customer Experience Fulfillment Employee Engagement 216

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Collect and Leverage First-Party Data .

Drop-Shipping 191

Drop-Shipping Shipping Outdoor Customer Retention 191

Mass Relators

MARCH 31, 2024

Dollar General has promoted 18 executives to new roles at the company. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources. Christine Connolly Christine Connolly has been promoted to senior vice president, corporate secretary and assistant general counsel, securities and governance.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Wiser

NOVEMBER 13, 2023

It entails consistent communication of the company’s values and mission to the associates, nurturing a positive work environment that evokes enthusiasm for the store, and recognizing their efforts in promoting the brand. When implemented strategically, employee advocacy can be a game-changer in the retail industry.

Promotions 148

Promotions Employee Engagement Shopping Marketing 148

Mass Relators

JUNE 20, 2022

Matthew Simonsen has been promoted to senior vice president of real estate and development. Jackie Li has been promoted to senior vice president of private brands and global sourcing. Tyler Hickman has been promoted to vice president and division merchandise manager. GOODLETTSVILLE, Tenn.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Inside Retail

JANUARY 23, 2022

How are they being viewed during internal video meetings or strategic marketing and sales meetings? Corporate uniforms can serve different purposes in different situations, but here are some common benefits shared by all: Team uniforms promote your brand. Team uniforms promote equality. Team uniforms promote loyalty.

Promotions 130

Promotions Accessories Advertising Marketing 130

Indigo 9 Digital

MARCH 17, 2022

With a little more than 10% of Trader Joe’s employees being with the company for 10 years or longer Trader Joe’s knows what it takes to attract an retain talent. If you are trying to increase employee engagement or attract better team members consider these strategies that Trader Joe’s uses with great success.

Employee Engagement 105

Employee Engagement Promotions Wholesale Supermarket 105

Cisco Retail

DECEMBER 9, 2021

You get game-changing innovations added to the product roadmap, market-opening integrations expanding the portfolio, increased employee engagement and customer-focused success! Along with realizing emerging concepts and generating new ideas, hackathons improve employee engagement and collaboration between teams.

Employee Engagement 98

Employee Engagement Promotions Marketing Customer Experience 98

Hyken

AUGUST 14, 2023

Before promoting to the world, it’s important to share and celebrate what makes the product unique with employees. Ensuring employees are knowledgeable promotes consistency and helps avoid miscommunication or confusion. The marketing and promotion should be congruent with the actual experience the customer receives.”

Customer Experience 52

Customer Experience Marketing Employee Engagement Promotions 52

Inside Retail

NOVEMBER 13, 2023

Post-pandemic, with the labour market shifts and the great resignation, we know well the value of employees who stay. Is it great for employees? When cost cutting comes into play, even with sentimentality, affection and attachment, loyalty to employees is rarely on the balance sheet. Here are four principles to apply.

Promotions 130

Promotions Employee Engagement Returns Marketing 130

Wiser

JULY 25, 2022

Automation allows your sales team more leeway to focus on their individual talents, leading to higher employee engagement, better consumer relationships, and eventually more overall sales. Customer emails (for onboarding, promotions, and the like). 2: Automate as Much as Possible. Sales data collection.

Employee Engagement 148

Employee Engagement Consumer Target Market Management 148

Wiser

SEPTEMBER 27, 2023

Customer satisfaction surveys are an invaluable tool for businesses seeking to improve their performance and stay ahead of the curve in an increasingly competitive market landscape. ” This question measures the Net Promoter Score (NPS), an important metric for customer loyalty.

Customer Retention 146

Customer Retention Employee Engagement Customer Experience Promotions 146

Hyken

MAY 9, 2023

Top Takeaways: The Net Promoter Score (NPS) is the question that lets your customer rate the likelihood of them recommending your business on a scale of 0 to 10. A rating of 9 or 10 is a promoter. Leverage your promoters. Use their feedback for marketing purposes, testimonials, and case studies.

Promotions 52

Promotions Employee Engagement Customer Experience Marketing 52

Mass Relators

JANUARY 16, 2023

Through creative messages, in-store promotion and innovative employee engagement, the passion for the Family Meals Movement is just one way our industry stands out,” she added. The post FMI Foundation honors winners of Gold Plate Awards appeared first on MMR: Mass Market Retailers.

Employee Engagement 52

Employee Engagement Promotions Marketing 52

Theatro

NOVEMBER 28, 2024

For instance, if a customer had previously purchased a particular brand of clothing, Theatro could suggest complementary items or inform the associate about ongoing promotions for that brand. Employees were not only more productive but also felt more valued and capable in their roles.

Employee Engagement 70

Employee Engagement Inventory Management Management Store Operations 70

Cisco Retail

DECEMBER 15, 2021

Although the emphasis is on STEM-focused careers — Cisco is, after all, a technology company — students are expected to attend seminars and workshops, led by the company’s employees, to learn about the company’s other business activities, such as sales, marketing, and human resources — all essential to running a successful company.

Employee Engagement 98

Employee Engagement Returns Marketing Management 98

Wiser

MARCH 22, 2022

Employee Engagement. This means that the employees who work at the retailers selling your products could be the final influence a shopper needs to make their purchasing decision. Creating a marketing strategy targeted specifically at eCommerce is pertinent to a successful business model. Online Purchases. Where to Buy.

Consumer 147

Consumer Advertising Employee Engagement Shopping 147

Mass Relators

DECEMBER 15, 2022

Through creative messages, in-store promotion and innovative employee engagement, the passion for the Family Meals Movement is just one way our industry stands out.”. Martin’s Super Markets, Inc. Rouses Markets. Weis Markets, Inc. Martin’s Super Markets, Inc. Rouses Markets. Tops Markets.

Employee Engagement 52

Employee Engagement Promotions Marketing 52

Mass Relators

MAY 31, 2022

Dollar General has promoted a number of executives across various corporate functions, in a move the company says reflects its culture of employee growth and development, as well as its prioritization of leadership diversity. Matthew Simonsen has been promoted to senior vice president of real estate and development, for example.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

365 Retail

SEPTEMBER 17, 2023

From implementing an advanced Point of Sale (POS) system that integrates seamlessly with your inventory management, to employing AI technology for personalised marketing, the digital tools at your disposal are diverse. Engagement goes beyond simply keeping employees happy.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Small Biz Trends

JUNE 23, 2022

Wishing a happy anniversary at the workplace is a great idea for the following reasons: Acknowledging a work anniversary can be a sign of a job well done over the past year and recognizing excellent work promotes employee engagement.

Employee Engagement 98

Employee Engagement Promotions ATS Planning 98

Storis

MARCH 11, 2024

I am pleased to share this three-part series on our proven process for ERP software implementations tailored specifically for the home furnishings retail industry and how STORIS promotes success. Let’s dive in! As we embark on this transformative journey, we begin with Phase 1: Initiation.

Home Furnishings 52

Home Furnishings Management Accounting Planning 52

365 Retail

MAY 30, 2024

They can create a talking point, encouraging customers to engage with your brand beyond the transactional level. They can also foster a sense of connection, helping your brand to stand out in a crowded market. A colorful, whimsical sculpture in a creative agency could encourage brainstorming and the sharing of bold, new ideas.

Clienteling 52

Clienteling Returns Customer Experience Employee Engagement 52

Inside Retail

FEBRUARY 9, 2022

And as brands rethink the role of the in-store experience accordingly, they must also recognise the role of ‘back-stage’ teams and employees as a differentiator. A retail business is far more than a store front, a website, and a social media post or marketing email – although often these elements are all the end customer perceives.

Payment Services 130

Payment Services Employee Engagement Beauty and Health Customer Experience 130

Indigo 9 Digital

MARCH 11, 2022

After spending the last few years isolated because of the pandemic interactive activities like an engaging class is a great way to get customers into your store. And given the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts. Provide valuable services.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Retail Focus

OCTOBER 21, 2022

Yet, despite these considerable resources, the study found that: 93% of retail decision-makers say there is “vast” or “significant” room for improvement in projects that focused on bringing new digital products and/or services to market. 67% think that their organisation lacks a clear digital strategy.

Employee Engagement 239

Employee Engagement Customer Experience Marketing ATS 239