Small Biz Trends

JUNE 26, 2025

Key Takeaways Enhanced Efficiency: Hiring a project manager streamlines processes, reduces bottlenecks, and optimizes workflows, allowing your team to focus on core business activities. Cost Considerations: Understand various fee structures for hiring a project manager to budget effectively and assess the potential return on investment (ROI).

Management

365 Retail

MARCH 27, 2025

As the retail industry braces for another year of rapid innovation and transformation, the Retail Technology Show (RTS) 2025 returns as a key fixture in the sectors calendar. Stuart Trevor, founder of All Saints and a sustainable fashion advocate, will speak on building a circular brand with no physical inventory.

Payment Services

Small Biz Trends

JULY 15, 2025

This clarity cultivates a unified company culture and improves employee engagement , aligning everyone toward common goals. Incorporate decision-making processes that assess cost-benefit analyses, balancing financial returns with social impact.

Planning

Small Biz Trends

JULY 20, 2025

Overcoming Challenges: Addressing language, cultural barriers, and time zone differences with effective communication and flexibility is essential for integrating and managing a global workforce. Increased Employee Engagement : A diverse workplace culture can lead to higher employee satisfaction and retention rates.

Employee Engagement

Small Biz Trends

JULY 22, 2025

Networking coffee chats allow employees to build connections in a relaxed setting, whereas communication skills workshops improve fundamental workplace abilities. Stress management initiatives contribute to overall well-being. Implement communication skills workshops to improve practical skills and boost employee engagement.

Employee Engagement

Small Biz Trends

JULY 8, 2025

Understanding Motivations is Key: Recognizing why former employees return—such as company culture and career growth—can help tailor recruitment strategies. Cost Efficiency and Quick Onboarding: Rehired employees are often familiar with company processes, reducing onboarding time and costs associated with new hires.

Returns

Hyken

DECEMBER 9, 2024

He shares an interesting concept about customer asset management, which takes advantage of the link between satisfied customers and brand loyalty, helping to build a stronger relationship with customers that protects them from competitive challenges and more. Thats a lot of returns! Find out in this article.

Customer Experience

Small Biz Trends

JULY 15, 2025

It’s fundamental as effective leadership drives business growth and employee engagement. Leadership development improves employee engagement, productivity, and profitability through effective leadership cultivation. By investing in these programs, organizations can create a strong pipeline of future leaders.

Employee Engagement

Small Biz Trends

JULY 24, 2025

By investing in leadership development, you can cultivate future leaders who can handle challenges, improve employee engagement , and boost overall performance. It fosters employee engagement, with organizations led by enthusiastic leaders experiencing a 69% increase in team involvement and productivity.

Employee Engagement

Small Biz Trends

JULY 28, 2025

This certification validates your skills in training management and needs assessment, essential for advancing in the Learning and Development field. These programs enhance skills in training management, needs assessment, and program evaluation.

Management

Retail TouchPoints

MAY 17, 2023

Returning to work after retirement can be a challenging experience, and it is imperative for workplaces to provide these employees with the necessary tools and support to facilitate a smooth transition and a feeling of belonging. Silvija Martincevic is the CEO of Deputy , a global platform for managing hourly workers.

Returns

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Sophisticated Automation. System Automation.

Management

Inside Retail

JULY 12, 2023

Without discounting the value of discussing problems you’re having at work with relevant superiors, meditation practices can do a lot to help you manage your stress in situations like these. Each time you become distracted with a thought, memory, emotion, image or sensation (such as an itchy foot), return to the anchor.

Management

Retail TouchPoints

DECEMBER 10, 2024

The diverse needs of retail employees with some seeking mental health support and stress management and others needing help with physical strain can make it difficult to find a one-size-fits-all solution. Instead, a personalized approach is needed to connect each employee with the right wellness resources.

Employee Engagement

Retail TouchPoints

AUGUST 27, 2024

But while most leaders readily accept that they need to spend money on things like system configurations, vendor contracts and project managers to oversee product rollouts, they’re often hesitant to invest in the change management resources required to accelerate transformation and ensure adoption.

Management

Retail TouchPoints

NOVEMBER 21, 2022

Leaders need to pay particular attention to managers, who play an outsized role in frontline retail: McKinsey data shows that managers are significantly more likely to leave their position (63%) than non-managers (36%). Even as we’ve returned to a relative “normal,” turnover is ever-present in the minds of retail leaders.

Customer Experience

Retail TouchPoints

MARCH 21, 2022

5G can Drive Consumer Engagement. 5G is expected to be a powerful catalyst to disrupt retail operations, from optimizing warehouses and supply chain management to transforming the in-store customer experience through personalization and product engagement.

Payment Services

Retail TouchPoints

MARCH 3, 2023

According to McKinsey , it yields 20% higher customer-satisfaction rates, boosts sales-conversion rates by 10% to 15%, and enables an increase of 20% to 30% in employee engagement. Industry leaders with expertise in customer experience have provided their stakeholders with 3X higher returns than the retailers that lack this expertise.

Consumer

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

But modern store employees need real-time solutions to adapt to ever-changing environments. Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. What is retail workforce management?

Management

Retail TouchPoints

APRIL 28, 2023

The retail sector is investing heavily in technology applications for customers — from virtual dressing rooms to paying by palm — but is the same attention being given to underserved employee groups? Managers and upper-level leaders are not the only ones who can benefit from access to information.

Finance

Retail TouchPoints

JULY 6, 2020

In essential positions, where employees work at grocery stores, pharmacies or health care facilities, these individuals put themselves at risk daily simply through continued public contact rather than staying safe at home. For the short term, employees and customers will have to weather having as little direct contact as possible.

Employee Engagement

Retail TouchPoints

NOVEMBER 14, 2023

It’s the kind of impact that won’t directly create more money but will reduce costs, help build customer loyalty and lead to faster return on investment overall, especially for companies with high call volumes. As Managing Director for SAP Labs U.S. SAP’s largest cloud addressable market.

Employee Engagement

Retail TouchPoints

JUNE 27, 2022

The combination of fierce competition for ad space and a reduced ability to target high-intent consumers has made it increasingly difficult for businesses to get the return they need to justify the spend. Implementing an in-store incentive program for your employees allows them to invest in their jobs as they would with long-term careers.

Advertising

Inside Retail

FEBRUARY 15, 2022

Immediately following the lockdowns, many retail staff launched straight into peak trading season, which was amplified due to pent up demand and an exuberant return to physical retail spaces. At a tactical level, leave and shifts will need to be actively managed for maximum coverage but also to allow time for personal restoration.

Fulfillment

Inside Retail

APRIL 3, 2023

In tough economic times, business leaders are generally looking to rein in spending, so it’s understandable that they require a high return on investment before they give any capital expenditure the green light. Return on inspiration “As Peter Drucker, the great strategist said, ‘Culture eats strategy for breakfast.’

Returns

Theatro

APRIL 25, 2022

This disconnection decreased employee engagement, reduced service speed, lowered productivity, and lead to disjointed operational workflows. Managers’ effectiveness in communicating daily announcements such as health and safety or sales goals. Limitations on customer satisfaction, employee engagement, and task completion.

Employee Engagement

Inside Retail

JANUARY 12, 2023

If you’ve found yourself feeling a bit flat after returning to work (or outright hating your job) this year, you’re not alone. BackToWork is trending for Australia on Tik Tok, with plenty of users lamenting the return to the office. There’s nothing new about the return-to-work blues. Photo by cottonbro studio/Pexels , CC BY.

Returns

Inside Retail

JULY 7, 2022

Since reopening, there doesn’t seem to have been a significant return to retail. Ceridian found that 99 per cent of retail executives in Australia are considering hiring former employees, known as ‘boomerang’ workers. People have chosen different paths,” she said.

Employee Engagement

Cisco Retail

MAY 25, 2021

Financial Services Bank, Insurance & Wealth industry participants are actively addressing how to balance and deliver a safe return to work, with the right mix between a Secure Remote Workforce and Trusted Workplace to ensure business resiliency for all types of work, independent of work locations.

Payment Services

Inside Retail

AUGUST 31, 2023

It is this trust between leadership and their employees that sets the tone for employee engagement and performance. Pre-social media, companies were largely able to manage the reputations they let out into the public sphere, but digitisation means that anyone, from anywhere can comment on a brand.

Employee Engagement

365 Retail

SEPTEMBER 17, 2023

In a constantly evolving sector, retail managers are tasked with keeping pace with the latest trends and ensuring their business achieves success and stability. This entails a deep understanding of the various facets of retail operations, from inventory management to customer service.

Management

Theatro

JUNE 15, 2022

The Theatro Mobile Communication Platform also provided a solution for corporate and store management to deliver training in a way that could be performed on the floor and at times that would not hinder the customer experience.

Employee Engagement

I Vend

DECEMBER 13, 2022

Increase employee engagement by 20-30%. Increase shareholder returns – retailers with consistently high customer-satisfaction scores have a three times higher return. Loyalty management system data enables retailers to build deeper relationships and greater loyalty, by creating truly personalised promotions.

Promotions

Inside Retail

JANUARY 8, 2023

Improved productivity: Encouraging employees to think creatively helps to foster a culture of innovation and productivity. MI Academy’s award-winning HackGames is returning to Retail Week for a third year. Cost savings: Discover fresh ideas without the need to over-invest in external resources or consultants.

Employee Engagement

Inside Retail

JULY 12, 2022

At the same time, short-term spikes in online sales are starting to return to more expected levels, even though some consumers have permanently altered their channel preferences. 2 The research identified six guiding principles that retailers can apply in strategically planning for and managing the potential long-term effects of Covid.

Payment Services

Theatro

MAY 13, 2024

Retailers must find solutions to overcome these communication challenges to efficiently manage increasing customer expectations and the demands of omnichannel retailing. Alarmingly, 32% of customers claim they would not return to a store after just one negative experience.

Customer Experience

Wiser

JULY 25, 2022

Improving your sales team management. Automation allows your sales team more leeway to focus on their individual talents, leading to higher employee engagement, better consumer relationships, and eventually more overall sales. Maximizing your potential sales revenue. These are just a few possibilities.

Employee Engagement