Retail TouchPoints

DECEMBER 10, 2024

The diverse needs of retail employees with some seeking mental health support and stress management and others needing help with physical strain can make it difficult to find a one-size-fits-all solution. Instead, a personalized approach is needed to connect each employee with the right wellness resources.

Employee Engagement 277

Employee Engagement Planning Management Returns 277

Inside Retail

MAY 23, 2024

It is essential for consistency, ensuring that the marketing promises are reflected in the customers’ real-world experiences. This retailer was once a market leader and superstar but suffered a severe reputation hit due to potentially minor but critical oversights.

Employee Engagement 273

Employee Engagement Customer Experience Store Layout Marketing 273

Inside Retail

MAY 3, 2024

We’ve had a look at the opportunities within the market globally. The other opportunity is taking SkinKandy’s team of experiential piercers with safety, compliance and technical expertise to a mass-market retail environment. “I The company is going through what CEO Dain Friis describes as a “v ery rapid expansion ”. “We’ve

Apparel 278

Apparel Employee Engagement Fashion Accessories 278

Inside Retail

JANUARY 8, 2023

Self-service micro market chain Morsl has secured $5 million in a series-A capital round, increasing the company’s valuation to $14.4 The company will use the funds to open 20 new sites, penetrate industries “beyond workplaces”, and hire key management positions to scale its business. million as it looks to accelerate its expansion.

Marketing 130

Marketing Employee Engagement Checkout Planning 130

Retail TouchPoints

MARCH 3, 2023

Today’s retail environment is challenging — whether it is price pressure from discounters, market disruption from online players, increased price transparency for shoppers or changing macroeconomics. When executed well, these experiences enable businesses to differentiate themselves and gain a sustainable market advantage.

Consumer 283

Consumer Customer Experience Fulfillment Employee Engagement 283

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. And workforce engagement has become paramount to retaining frontline associates in a tight labor market. Task Management.

Management 98

Management Payment Services Employee Engagement Store Operations 98

Retail TouchPoints

SEPTEMBER 2, 2024

Employee wellness has many components, but a foundational element is a solid economic base. At Bragg, we review employee compensation annually and ensure that we remain competitive to market. This leads to healthier communication and collaboration and, thus, higher employee engagement and lower employee turnover.

Planning 278

Planning Employee Engagement Promotions ATS 278

Retail TouchPoints

MAY 27, 2022

Consumers visiting brick-and-mortar stores, particularly those in the market for big-ticket items, want store associates both to help them understand exactly what they’re paying for and connect them with the model that fits their needs and budget. Since the European pilot program, BSH has expanded the training program into the U.S.

Employee Engagement 289

Employee Engagement Point of Sale Consumer Management 289

Inside Retail

MAY 18, 2022

Adapting to the culture of a new market isn’t just about switching up your packaging or rebranding your company’s name so that it works overseas, although these things are important. Here are three tips to help you bridge the gap between your culture and the culture of your target market. Assume that cultural differences will exist.

Management 130

Management Target Market Marketing Employee Engagement 130

Retail TouchPoints

JUNE 27, 2022

As digital marketing trends evolve, leading retailers and brands are rethinking the meaning of “influencer” and reallocating budgets to harness the influence of their most valuable brand ambassadors. Challenges of Digital Marketing. For every $92 spent on marketing, only $1 is converted to a sale.

Advertising 289

Advertising Employee Engagement Consumer Marketing 289

Retail TouchPoints

OCTOBER 31, 2023

Put managers front and center. To keep employee engagement and performance at their peak, retailers should ensure that management is always present on the sales floor, according to Michael Brown, Partner and Americas Retail Leader at Kearney in an interview with Retail TouchPoints. Create digital synergy.

Employee Engagement 279

Employee Engagement Store Operations Consumer Management 279

Theatro

NOVEMBER 19, 2024

By offering real-time assistance and on-demand knowledge, Theatro IQ helps retailers maximize their technology investments and leads to enhanced employee engagement, reduced turnover, and improved customer experiences. competitive market.

Employee Engagement 79

Employee Engagement Customer Experience Location Management 79

Retail TouchPoints

OCTOBER 2, 2024

They even influence how employees engage with customers and deliver value. Retailers are leveraging advanced media players and content management tools to make this possible. A brand can have the most stunning visuals, creative marketing ideas and clever advertisements — all of which mean nothing if screens are blue or black.

Kiosk 278

Kiosk Advertising Consumer Employee Engagement 278

Retail TouchPoints

NOVEMBER 14, 2023

As Managing Director for SAP Labs U.S. Yaad Oren is responsible for leading location strategy, ecosystem engagement, operations, communications and employee engagement for SAP’s approximately 5,500 development employees in more than 20 offices across the U.S., SAP’s largest cloud addressable market.

Employee Engagement 275

Employee Engagement Consumer Marketing Management 275

Retail TouchPoints

MARCH 21, 2022

5G can Drive Consumer Engagement. 5G is expected to be a powerful catalyst to disrupt retail operations, from optimizing warehouses and supply chain management to transforming the in-store customer experience through personalization and product engagement. Mark Tina is VP of Sales for Verizon Business , Eastern Region.

Payment Services 264

Payment Services Checkout Supply Chain Management Customer Experience 264

Retail TouchPoints

APRIL 28, 2023

Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on apps that serve up-to-date information on the status of their programs and connect them with others on their team for real-time collaboration.

Finance 277

Finance Employee Engagement Supermarket Management 277

Retail TouchPoints

MARCH 11, 2022

However, many businesses struggle to overcome an experience gap that emerges between what marketing says the brand experience should be and what customers say their experience actually is. If employees do not feel connected to an organization’s mission and values, companies will fail to deliver.

Customer Experience 290

Customer Experience Employee Engagement Promotions Outdoor 290

Retail Focus

JANUARY 10, 2022

Andrew Dunbar, General Manager EMEA of global digital consultancy Appnovation. Improved employee wellbeing and retention: As well as understanding the needs and wants of customers, integrated data software can optimise internal processes.

Employee Engagement 244

Employee Engagement Supermarket Location Management 244

Retail TouchPoints

NOVEMBER 4, 2020

Sephora’s headquarters and District Managers (DMs) needed to keep field teams engaged, empowered and informed in order to set them up for success in preparation for reopening — and all this had to happen while everyone was working remotely.

Beauty and Health 306

Beauty and Health Fulfillment Management Employee Engagement 306

Retail TouchPoints

DECEMBER 20, 2023

Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. The Retail Remix podcast was developed to feature the founders, executives and practitioners shaping retail’s future.

Advertising 264

Advertising Store Operations Merchant Services Wholesale 264

Retail TouchPoints

JULY 6, 2020

In essential positions, where employees work at grocery stores, pharmacies or health care facilities, these individuals put themselves at risk daily simply through continued public contact rather than staying safe at home. It’s easy to put aside employee engagement initiatives during this time, particularly in the face of steep budget cuts.

Employee Engagement 165

Employee Engagement Customer Experience Returns ATS 165

Inside Retail

FEBRUARY 15, 2022

People leaders will be considering how these market conditions can be harvested in a sustainable way. At a tactical level, leave and shifts will need to be actively managed for maximum coverage but also to allow time for personal restoration. This generates maximum impact for comparably low cost.

Fulfillment 246

Fulfillment Management Employee Engagement Returns 246

Inside Retail

AUGUST 23, 2021

Then you’ve got the other aspect, which is Thread Together’s employee engagement programs. We all make too much product in the market, there’s too much waste of what doesn’t get sold and is heavily discounted, which creates a discount cycle. I know it’s a big wealthy market, but there’s just so much competition.

Fashion 246

Fashion Wholesale Marketing Accessories 246

Retail Gazette

JANUARY 23, 2025

The impacted roles, which include positions in customer experience, employee engagement, recruitment, and payroll, are part of the supermarkets restructuring efforts, The Grocer reported. 24/01/2025 x 8:30 AM Earlier this month, Asda confirmed it would be cutting 13 regional managers to streamline operations and reduce duplication.

Supermarket 124

Supermarket Employee Engagement Grocer Management 124

Inside Retail

OCTOBER 5, 2022

His research highlights the impact of employee fatigue and stress on productivity and the probability of errors, accidents, and sickness. Employee-choice market. Employees will vote with their feet if employers don’t get the balance right. It’s where employees stop (or quit) doing more than they are paid for.

Planning 240

Planning Employee Engagement Marketing Management 240

Inside Retail

JANUARY 12, 2023

As reported by Inside Retail , micro-market start-up Morsl has raised $5 million in a series-A capital round, which will be used to accelerate growth and development. Designed to look like cafes, the brand’s self-service kiosks enable employees to quickly purchase healthy food and drinks at any time.

ATS 130

ATS Employee Engagement Kiosk Planning 130

Inside Retail

FEBRUARY 9, 2022

And as brands rethink the role of the in-store experience accordingly, they must also recognise the role of ‘back-stage’ teams and employees as a differentiator. A retail business is far more than a store front, a website, and a social media post or marketing email – although often these elements are all the end customer perceives.

Payment Services 130

Payment Services Employee Engagement Beauty and Health Customer Experience 130

Inside Retail

JULY 7, 2022

In markets as far apart as Australia, the US and Malaysia, there are more retail job openings than people willing to fill them, leading to stiff competition in the recruitment of staff. Currently, it is a candidate’s market. In a tight labour market, retaining staff is just as important as hiring new workers. “We

Employee Engagement 130

Employee Engagement Marketing Management Returns 130

Inside Retail

AUGUST 14, 2023

Too often CX is viewed in a vacuum, created by the marketing and customer teams to reflect the unique ways your brand delivers. Think about how you are connecting your customer experience to reward and recognition, learning and development and performance management. How are your engagement scores?

Customer Experience 130

Customer Experience Employee Engagement Marketing Management 130

Theatro

OCTOBER 24, 2022

The post 11 Tips To Create A More Personalized Marketing Campaign For Your Target Audience appeared first on Theatro. Link to the Article.

Marketing 97

Marketing Employee Engagement Management 97

Inside Retail

APRIL 28, 2022

We recently recruited an e-commerce manager who was won over by the perk of being able to surf with the team at lunch. Brief this challenge to your marketing team – they’ll love it. It’s natural to be hesitant when introducing new employee benefits. Or a variation of that question. Secondly, make your perks unique.

Apparel 264

Apparel Employee Engagement Management Marketing 264

Inside Retail

APRIL 26, 2024

Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. He doesn’t follow any particular strategies or methods for managing his time, but he is not much of a morning person. “I

Employee Engagement 147

Employee Engagement Shipping Shopping Marketing 147

Cisco Retail

FEBRUARY 7, 2022

The goal is to create seamless employee engagement and deliver secure, compelling, inclusive work experiences. The CCNP Collaboration certification gives candidates a proven edge in the job market, establishing their credibility to successfully evaluate and manage a company’s collaboration solutions.

Employee Engagement 145

Employee Engagement Management ATS Marketing 145

365 Retail

SEPTEMBER 17, 2023

In a constantly evolving sector, retail managers are tasked with keeping pace with the latest trends and ensuring their business achieves success and stability. This entails a deep understanding of the various facets of retail operations, from inventory management to customer service.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Mass Relators

JUNE 20, 2022

With more than 18 years of experience in strategic global sourcing, product development, manufacturing and international operations management, Li plays a significant role in DG’s nonconsumable initiative, health care and other product sourcing initiatives, the company said.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Inside Retail

JANUARY 26, 2023

Recruiting is marketing Recruitment is the fastest and most impactful way to change culture. Help shape recruitment with a marketing approach: Create an offer that describes the job plus business culture; If your business already has a ‘great culture’ how do you prove this? Avoid overstretching your team.

Employee Engagement 130

Employee Engagement Planning Target Market Advertising 130

Inside Retail

MAY 19, 2022

This week, we shine a spotlight on Anthony Tripodo, commercial manager at Coles Media. I’m currently working as the commercial manager in the newly forming Coles Media Centre of Excellence Team. Teaming up with the Sydney Children’s Hospitals Foundation, we developed what I consider to be a market-leader in the category – Mum’s Sause.

Management 130

Management Supermarket Marketing Employee Engagement 130