Employee Engagement Location Returns 
Retail TouchPoints
MAY 17, 2023
Returning to work after retirement can be a challenging experience, and it is imperative for workplaces to provide these employees with the necessary tools and support to facilitate a smooth transition and a feeling of belonging.
Retail TouchPoints
MARCH 21, 2022
Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. Ultimately, as more consumers return to in-store shopping, maximizing technology is key to creating the type of experience that will drive foot traffic and enhance in-store capabilities.
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Retail TouchPoints
DECEMBER 28, 2022
A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Modern warehouses need to be responsive, flexible, resilient and reliable to accommodate constant change and evolve with it.
Retail TouchPoints
JULY 6, 2020
In essential positions, where employees work at grocery stores, pharmacies or health care facilities, these individuals put themselves at risk daily simply through continued public contact rather than staying safe at home. For the short term, employees and customers will have to weather having as little direct contact as possible.
Retail TouchPoints
NOVEMBER 21, 2022
The COVID-19 pandemic ushered in significant challenges in the workplace, some of which had a decidedly negative impact on employees; 49% of organizations with frontline workers saw employee engagement decline. An engaged workforce leads to a more productive business, but engagement isn’t something that just happens overnight.
Retail TouchPoints
APRIL 28, 2023
Are managers putting timely data around customer expectations, product availability and professional progress in the hands of deskless workers to help increase productivity and boost employee engagement? Managers and upper-level leaders are not the only ones who can benefit from access to information.
Retail TouchPoints
NOVEMBER 14, 2023
It’s the kind of impact that won’t directly create more money but will reduce costs, help build customer loyalty and lead to faster return on investment overall, especially for companies with high call volumes. That’s because it shows the tremendous impact and value that AI can bring to the industry. As Managing Director for SAP Labs U.S.
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