Retail TouchPoints

DECEMBER 28, 2022

The ever-changing retail market has made automation a necessity. According to recent research, the global warehouse automation market is estimated to grow at a CAGR of 14%, reaching $30 billion by 2026. However, this doesn’t mean introducing robotics into warehouse operations and completely cutting down the labor force.

Management 279

Management Fulfillment Drop-Shipping Employee Engagement 279

Retail Focus

JANUARY 10, 2022

Starbucks is a global leader in this respect, crunching disparate data streams such as location, demographics, nearby offices and colleges, to test the potential success of new stores.

Employee Engagement 244

Employee Engagement Supermarket Location Management 244

Retail TouchPoints

NOVEMBER 14, 2023

Yaad Oren is responsible for leading location strategy, ecosystem engagement, operations, communications and employee engagement for SAP’s approximately 5,500 development employees in more than 20 offices across the U.S., SAP’s largest cloud addressable market. As Managing Director for SAP Labs U.S.

Employee Engagement 275

Employee Engagement Consumer Marketing Management 275

Retail TouchPoints

JULY 6, 2020

In essential positions, where employees work at grocery stores, pharmacies or health care facilities, these individuals put themselves at risk daily simply through continued public contact rather than staying safe at home. It’s easy to put aside employee engagement initiatives during this time, particularly in the face of steep budget cuts.

Employee Engagement 165

Employee Engagement Customer Experience Returns ATS 165

Retail TouchPoints

APRIL 28, 2023

Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on apps that serve up-to-date information on the status of their programs and connect them with others on their team for real-time collaboration.

Finance 277

Finance Employee Engagement Supermarket Management 277

Retail TouchPoints

NOVEMBER 4, 2020

The Retail Zipline operating system helps headquarters communicate critical information to their fleet of stores to track execution of tasks , communicate to associates and ensure the brand experience is consistently delivered in every single location.

Beauty and Health 306

Beauty and Health Fulfillment Management Employee Engagement 306

Inside Retail

JANUARY 12, 2023

As reported by Inside Retail , micro-market start-up Morsl has raised $5 million in a series-A capital round, which will be used to accelerate growth and development. Designed to look like cafes, the brand’s self-service kiosks enable employees to quickly purchase healthy food and drinks at any time.

ATS 130

ATS Employee Engagement Kiosk Planning 130

Independent Retailer

MARCH 15, 2022

It might be the understatement of the century to say that market conditions have not been ideal or kind to many businesses over the past two years. By utilizing physical space to take a customer on a journey, a marketing message can be more resonant. . It is equally important to retain exceptional employees. by Charlie Meyer.

Employee Engagement 97

Employee Engagement Shopping Marketing Location 97

Cisco Retail

JULY 26, 2022

While traditional financial services has some built-in regulatory barriers that makes it harder to be completely disrupted, companies are still at risk of losing market share and market cap. AnyConnect – secure access to networks for any user, on any device, at any time, in any location. The need for speed.

Employee Engagement 144

Employee Engagement Marketing Location Consumer 144

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. And workforce engagement has become paramount to retaining frontline associates in a tight labor market. Task Management.

Management 98

Management Payment Services Employee Engagement Store Operations 98

Retail TouchPoints

MAY 28, 2020

Empathy in particular is becoming more central as C-level executives try to maintain customer trust, employee engagement and shareholder value — even as their businesses struggle. Two CEOs said to me in the past couple of weeks, ‘Debt markets are still disrupted; we’ll wait and see before looking too far out.’

Planning 200

Planning Employee Engagement Consumer Customer Experience 200

Cisco Retail

MARCH 8, 2022

The tightening labor market has become more favorable for employees, allowing them to be more discriminating in which jobs they take and giving them leverage in salary and benefits negotiation. For retailers, this tight labor market is forcing them to completely rethink the employee experience. In the U.S.

Employee Engagement 93

Employee Engagement Management Location Customer Experience 93

Hyken

AUGUST 14, 2023

It’s important for employees throughout the organization to understand their role in shaping how customers perceive the brand. Regardless of location or demographic, customers expect a consistent and predictable experience. The marketing and promotion should be congruent with the actual experience the customer receives.”

Customer Experience 52

Customer Experience Marketing Employee Engagement Promotions 52

Wiser

SEPTEMBER 20, 2022

Capitalize on this ability at your brick-and-mortar locations. To do this, make sure your store has clear values, your employees engage in real conversations, and your advertisements are relatable and sincere. The ability to connect with customers emotionally one-on-one is unique to shopping in-stores.

Customer Experience 148

Customer Experience Customer Retention Employee Engagement Consumer 148

Theatro

MAY 4, 2022

Two small team retailers hold onto large shares of the retail market for the second year in a row. Pharmacies, CVS, and Walgreens which collectively share 9.47% of the retail market, landed in the top 10 alongside retail giants, Walmart (12.67%), Amazon (10.4%), and Costco (4.65%), respectively.

Employee Engagement 73

Employee Engagement Specialty Retailers Retail Marketing Marketing 73

Cisco Retail

DECEMBER 15, 2021

Although the emphasis is on STEM-focused careers — Cisco is, after all, a technology company — students are expected to attend seminars and workshops, led by the company’s employees, to learn about the company’s other business activities, such as sales, marketing, and human resources — all essential to running a successful company.

Employee Engagement 111

Employee Engagement Returns Marketing Management 111

Theatro

APRIL 5, 2023

Sunshine Ace Hardware Leverages Theatro to Digitally Connect Frontline Workforce Sunshine Ace Hardware, situated in nine locations along the western edge of the Southwest Florida coast, prides itself on being more than a hardware store. Communication could no longer be fragmented, sporadic or complicated.

Employee Engagement 52

Employee Engagement Management Accounting Location 52

Wiser

MARCH 22, 2022

Not all customers make their way into brick-and-mortar locations anymore, which means every second they do spend in-store is more of an opportunity than ever before. Employee Engagement. Creating a marketing strategy targeted specifically at eCommerce is pertinent to a successful business model. Online Purchases.

Consumer 147

Consumer Advertising Employee Engagement Shopping 147

Cisco Retail

MAY 25, 2021

Financial Services Bank, Insurance & Wealth industry participants are actively addressing how to balance and deliver a safe return to work, with the right mix between a Secure Remote Workforce and Trusted Workplace to ensure business resiliency for all types of work, independent of work locations.

Payment Services 59

Payment Services Returns Employee Engagement Consumer 59

Retail Gazette

MARCH 28, 2025

Retailers operating across multiple locations now face increased complexity in ensuring schedules adhere to regional labour laws. Leading retailers leveraging Orquests predictive scheduling have seen measurable improvements, including an uplift in employee engagement and a significant reduction in last-minute shift changes.

Customer Experience 59

Customer Experience Technical Support Management Employee Engagement 59

Small Biz Trends

JULY 9, 2022

Boost Employee Engagement. Your employees are likely the ones who interact directly with customers most often. So if they’re engaged at work, your customers will be more likely to have a positive experience. This Aircall post by Emily Gregor features seven tips for boosting employee engagement.

Employee Engagement 140

Employee Engagement Marketing Customer Experience Location 140

Indigo 9 Digital

MAY 2, 2022

With the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts like you. All a customer has to do is take a photo of the shoe they want to try on then staff can view the customer’s location in the store in order to bring them their requested item.

Customer Experience 52

Customer Experience Payment Services Loss Prevention Drop-Shipping 52

Theatro

JANUARY 27, 2025

At NRF 2025, GenAI emerged as the key to facilitating engaging frontline execution and operational excellence. From training to task management, GenAI optimizes processes that impact both the customer journey and employee efficiency. Theatro isnt just participating in the GENAI movement; were leading it.

Loss Prevention 59

Loss Prevention Customer Experience Employee Engagement Inventory Management 59