Retail TouchPoints

NOVEMBER 22, 2024

Retailers are tasked with tackling these challenges while navigating other issues disrupting their business, from rising theft rates to heightened customer demands for more seamless and transparent shopping experiences. retail and dining foot traffic has been trending up — and this is likely to continue through the holiday shopping season.

Management 278

Management Merchant Services Employee Engagement Store Operations 278

Retail TouchPoints

DECEMBER 2, 2024

When I owned vintage stores, customers shopped the pre-loved fashion sections either for the stylistic preference of vintage or for the savings. Personally, I recently snagged a dress on Poshmark that I missed at retail several years ago, and it’s the thing I get the most compliments on this season.

Thrift Store 182

Thrift Store Fashion Fast Fashion Employee Engagement 182

Retail TouchPoints

MARCH 3, 2023

According to McKinsey , it yields 20% higher customer-satisfaction rates, boosts sales-conversion rates by 10% to 15%, and enables an increase of 20% to 30% in employee engagement. They can go a long way with an ability to shop what you see. Loyalty program integration throughout the customer journey. Advanced customer support.

Consumer 283

Consumer Customer Experience Fulfillment Employee Engagement 283

Inside Retail

MAY 29, 2021

One of the most important touchpoints an employee has with their employer is when and how they get paid. Ensuring they are paid accurately, on time, every time is key to employee engagement. Embrace diversity and inclusion as a business imperative. The future is bright.

Employee Engagement 259

Employee Engagement Fulfillment Management Location 259

Retail TouchPoints

OCTOBER 31, 2023

Additionally, the extended holiday season — with more consumers doing their shopping prior to the traditional peak selling season’s start on Black Friday — is likely encouraging some retailers to rely less on holiday hires and more on their existing staff. Put managers front and center. Train early and train often.

Employee Engagement 279

Employee Engagement Store Operations Consumer Management 279

Retail TouchPoints

OCTOBER 2, 2024

This could be a billboard or advertisement on the street, the look and feel of a storefront design, or the physical and digital displays within a shop. They even influence how employees engage with customers and deliver value. Retailers Rethink Spaces, Blurring the Line Between Shopping and Advertising Studies show that U.S.

Kiosk 278

Kiosk Advertising Consumer Employee Engagement 278

Retail TouchPoints

JUNE 27, 2022

And as consumer discretionary spending continues to grow , retailers and brands around the world are exploring new ways to capitalize on the next wave of in-person shopping and experiences. Implementing an in-store incentive program for your employees allows them to invest in their jobs as they would with long-term careers. Conclusion.

Advertising 289

Advertising Employee Engagement Consumer Marketing 289