Retail TouchPoints

MARCH 3, 2023

According to McKinsey , it yields 20% higher customer-satisfaction rates, boosts sales-conversion rates by 10% to 15%, and enables an increase of 20% to 30% in employee engagement. Industry leaders with expertise in customer experience have provided their stakeholders with 3X higher returns than the retailers that lack this expertise.

Consumer 283

Consumer Customer Experience Fulfillment Employee Engagement 283

Inside Retail

JULY 7, 2022

Like many retailers, the Sydney-based women’s fashion brand has job openings across all areas of the business, from stores to the head office. “I Since reopening, there doesn’t seem to have been a significant return to retail. I couldn’t even pinpoint one type of role which is harder [to fill] than others,” Roux said. . “I

Employee Engagement 130

Employee Engagement Marketing Management Returns 130

365 Retail

MARCH 27, 2025

As the retail industry braces for another year of rapid innovation and transformation, the Retail Technology Show (RTS) 2025 returns as a key fixture in the sectors calendar. Stuart Trevor, founder of All Saints and a sustainable fashion advocate, will speak on building a circular brand with no physical inventory.

Payment Services 59

Payment Services Employee Engagement Social Commerce Returns 59

Inside Retail

AUGUST 31, 2023

It is this trust between leadership and their employees that sets the tone for employee engagement and performance. While the implications of the role of digital technology in creating trust can seem daunting, it is paramount for any company looking to stay ahead of the competition and ensure a good return on investment.

Employee Engagement 130

Employee Engagement Management Accounting Promotions 130

Wiser

NOVEMBER 13, 2023

Nordstrom Similarly, luxury fashion retailer Nordstrom has built its reputation on exceptional customer service, delivered by associates who are deeply knowledgeable about the brand’s offerings. But it’s also essential to track the number of referrals made by employees and how many of these translate into sales.

Promotions 148

Promotions Employee Engagement Shopping Marketing 148

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

365 Retail

MARCH 21, 2023

Sizer leverages computer vision and AI to solve the sizing gap in digital fashion retail – helping fashion retailers increase sales and reduce returns by matching shoppers’ exact body measurements against garment data to deliver accurate, data-driven sizing recommendations.

ATS 52

ATS Employee Engagement Fashion Customer Experience 52