Remove Employee Engagement Remove Fashion Remove Fulfillment
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From Unwanted to Pre-Loved: the Branding Lessons from Poshmark and Mercari

Retail TouchPoints

Pre-loved fashion is having its moment, and for good reason. It is still early days for the pre-loved fashion industry – competition is increasing but there is plenty of space for others to break through. Lessons from Pre-Loved Fashion Brands Many pre-loved fashion brands have become household names.

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Personalization that Consumers Expect Post-Pandemic

Retail TouchPoints

According to McKinsey , it yields 20% higher customer-satisfaction rates, boosts sales-conversion rates by 10% to 15%, and enables an increase of 20% to 30% in employee engagement. Imagine look inspiration from a fashion expert, step-by-step recipe guides, video tutorials on products, etc. Advanced customer support.

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Three critical elements of high-performance teams

Inside Retail

However, quality people, given good information in a timely fashion, make decisions quickly because there is less uncertainty. Clarity of purpose for teams starts with the why; however, Nike employees needed more than “Just do it”. They also needed to know what fulfilment of purpose looked like.

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16 Steps We’re Seeing Retailers Take to Prepare for the Next Normal

Theatro

Many retailers have also ramped up in-store fulfillment to take the pressure off distribution centers overwhelmed with online orders and reduce shipping costs and store inventory by processing more at the local level. Employees need to know that their work matters. Get Creative with the Power of a Simple Thank You.