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From Unwanted to Pre-Loved: the Branding Lessons from Poshmark and Mercari

Retail TouchPoints

Pre-loved fashion is having its moment, and for good reason. It is still early days for the pre-loved fashion industry – competition is increasing but there is plenty of space for others to break through. Lessons from Pre-Loved Fashion Brands Many pre-loved fashion brands have become household names.

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5 Tips For Boosting Retail Employee Engagement

Retail Next

Long-serving employees make fewer mistakes, work more efficiently, and contribute vastly more than fresh hires ever can. So how do you convince retail employees to stick around for quite some time? You keep them engaged. Employee engagement lifts productivity and job satisfaction. Let’s begin.

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GMG’s senior HR director on strengthening the company’s retail workforce

Inside Retail

By utilising tools like employee self-service portals and digital training platforms, HR resources become more accessible to all employees. Additionally, prioritising training and development ensures that both frontline and corporate employees have opportunities for growth.

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“We’ve got aspirations to be a global business”: SkinKandy CEO on growth drivers

Inside Retail

Two elements are really exciting and one is that there is a broader acceptance and normalisation of piercing as part of a fashion accessory and part of a subculture that is mainstream now,” Friis said. And there is a hunger for the customer to have that ability to further fashion accessorise themselves beyond apparel,” he said.

Apparel 278
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The Kooples fashions exceptional employee engagement and measures improvements in compliance and CX in partnership with YOOBIC

Retail Times

French fashion retailer, The Kooples, has increased employee engagement, utilising frontline staff expertise to inform product design, and exceeded compliance and customer satisfaction targets in partnership with YOOBIC, the digital workplace solution for frontline teams.

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Personalization that Consumers Expect Post-Pandemic

Retail TouchPoints

According to McKinsey , it yields 20% higher customer-satisfaction rates, boosts sales-conversion rates by 10% to 15%, and enables an increase of 20% to 30% in employee engagement. Imagine look inspiration from a fashion expert, step-by-step recipe guides, video tutorials on products, etc.

Consumer 283
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YOOBIC Communities Give Retailers a Secret Weapon to Combat Employee Turnover

Retail Focus

Sarah Brown, director, field training and guest experience, at American fashion retailer francesca’s commented: “We have really transformed the way we work with YOOBIC. It’s given us the ability to transition away from email and really create a place of support and engagement for our teams.”. “At