Sat.Aug 28, 2021 - Fri.Sep 03, 2021

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A Guide To Starting Your Courier Business In 2021

Retail Focus

Courier services and are some of the most important services in the contemporary era. Granted, throughout the ages these businesses have helped to build empires, transporting raw materials and goods all across the world. Now, the courier industry has set itself up as a highly competitive and profitable one, if you know what you’re doing. If you’re interested in starting your own business, then you’ll need to understand that due to the aforementioned competitive nature of this industry, it can be

Planning 130
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Off-price retailers brace for uncertainty despite healthy Q2

Retail Dive

Burlington, Ross and TJX are usually isolated from macro headwinds, but are dealing with rising freight costs, supply chain issues and unknowns.

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Formula 1 engineering helps improve convenience store fridges

Talking Retail

Southern Co-op is installing motor-racing technology to help cut the loss of cold air from the fridges in its stores, reducing greenhouse gas emissions. The regional co-operative is putting the technology in 96 stores and using it to reduce cold air being lost into the aisles. The technology, developed by motor racing engineer Wirth Research, This story continues at Formula 1 engineering helps improve convenience store fridges.

ATS 132
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Carhartt Teams with Metallica Foundation to Recruit and Train Skilled Workers

Retail TouchPoints

Workwear brand Carhartt is recognizing the importance and value of labor by teaming up with heavy metal band Metallica’s All Within My Hands foundation, with the goal of training a new generation of skilled workers. Carhartt will donate all online sales on Labor Day 2021 to the foundation’s Metallica Scholars workforce education program, which connects students to hands-on learning and provides support to 23 schools via the American Association of Community Colleges.

Marketing 328
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Harvey Norman hits record profit in Australia

Inside Retail

Harvey Norman has delivered another strong year in spite of the Covid-19 crisis, with total revenue up 15.3 per cent to $9.49 billion, and profit after tax up 75 per cent to $841.4 million. Earnings at the furniture and homewares business also spiked during the year, growing 54 per cent to $1.45 billion, with Harvey Norman’s Board recommending a payout of a fully-franked dividend of 15 cents per share.

Shopping 305
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Arc’teryx opens new London store in Covent Garden

Retail Focus

Arc’teryx Equipment, the global design company specialising in technical high-performance apparel and equipment, continues its retail expansion in Europe with a new London store. The new Arc’type store in Covent Garden Long Acre will feature a rebranded micro-store concept, centred around 22 of the brand’s most renowned designs. The latest store, which opened on September 1, joins six other Arc’teryx Arc’type stores globally alongside the Arc’teryx brand store in London, Piccadilly Circus.

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Q2 2021 Roundup: How Target, Macy’s and Foot Locker Harnessed Consumer Optimism

Retail TouchPoints

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. While there were success stories across the industry, three retailers stood out with strong, expectation-topping results: It’s no surprise that Target had another strong quarter, but

Consumer 328
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AusPost lands record revenue, commits to delivering perishables long-term

Inside Retail

Mail and logistics firm Australia Post delivered record revenue in FY21 driven by increase e-commerce growth in the retail sector, hitting $8.27 billion. The group’s profit before tax spiked 87.7 per cent to $100.7 million after a disappointing result in FY20, while AP Global, Australia Post’s cross-border e-commerce business, saw revenue increase 90.6 per cent to $429 million.

Shipping 264
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Walmart prepares for holiday rush, hiring 20,000

Retail Wire

The country’s biggest private employer plans to add 20,000 supply chain workers to its ranks as it gears up for the 2021 holiday shopping season. Walmart will fill a variety of positions, both full- and part-time, to handle everything from order picking to freight loading.

Planning 245
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5 Best Practices to Improve Your Digital Shelf Performance

Intelligence Node

The Fight for Customer’s Attention has Intensified The COVID-19 pandemic has changed the face of retail forever. eCommerce quickly took the center stage as more brands and retailers were coaxed to move their businesses online or take the omni-channel route. The number of online stores grew rapidly and with that the competition to get in […]. The post 5 Best Practices to Improve Your Digital Shelf Performance appeared first on Blog.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Zebra Technologies Acquires SaaS Forecasting and Merchandising Solution

Retail TouchPoints

Zebra Technologies will acquire antuit.ai , a provider of AI-powered Software-as-a-Service (SaaS) solutions designed to assist with forecasting and merchandising in the retail and CPG industries. Antuit.ai will serve as the planning and demand forecasting module within Zebra’s retail software portfolio. Antuit.ai aims to help users ensure they have the right product in the right place, at the right time, at the right price, based on the current state of the supply chain, store inventory and cons

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Dexus selling stakes in two super-regional shopping malls

Inside Retail

Cornerstone stakes in two super-regional Australian shopping centres have gone up for sale in the first such investor opportunity in two years. Dexus Wholesale Property Fund is offering a 20-per-cent interest in Gold Coast’s Pacific Fair Shopping Centre and a 25-per-cent stake in Sydney’s Macquarie Centre. The stakes were held by the AMP Capital Diversified Property Fund before its recent merger with Dexus Wholesale Property Fund.

Shopping 264
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Amazon enlists Affirm to offer a buy now-pay later option

Retail Wire

Amazon has cut a deal with buy now-pay later provider Affirm that will give shoppers the option to pay for some larger-priced purchases on a monthly installment plan, making it easier to make purchasing decisions on $50+ items, such as furniture, home goods, electronics and fashion. Presently, the service is being trialed with select customers and is not intended for certain product categories, such as groceries or digital services.

Fashion 189
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Space NK signs for Leeds relocation to Trinity

Retail Focus

Landsec has announced that premium beauty retailer, Space NK, will be relocating from its current Leeds location in Victoria Quarter to Trinity. The new Space NK Trinity location, opposite Pandora on the lower ground, covers approximately 1,700 sq ft, nearly double the size of the brand’s existing Leeds store. It is set to launch in September, with all current beauty advisors moving over to the Trinity location.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Avery Dennison Acquires Labeling Solution Provider for $1.45 Billion

Retail TouchPoints

Avery Dennison has signed an agreement to acquire Vestcom , a privately held pricing and branded labeling solution provider, for $1.45 billion in a cash transaction subject to certain closing and post-closing adjustments. Vestcom uses data management capabilities to synthesize and streamline store-level data and deliver item-specific, price-integrated messaging at the shopper’s point of decision.

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Australia Post pausing e-commerce collections this weekend

Inside Retail

Australia Post has temporarily paused parcel collections from e-commerce retailers throughout New South Wales, Victoria and the Australian Capital Territory due to the worsening Covid-19 outbreak. The logistics business said it had 500 staff members in necessary self-isolation which placed an increased level of pressure on its already stretched resources and that, in order to help manage already record levels of demand, it would need to shut off the service between Saturday 4 and Tuesday 7 Septe

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Google postpones workers’ return to offices by three months

Retail Wire

In an email sent to employees of Google parent company Alphabet, CEO Sundar Pichai told workers to expect to return to their offices no sooner than Jan. 10th and possibly later, depending on the local state of COVID-19 infections. Just last month, Google pushed the return date back from September of this year to October.

Returns 189
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Liverpool ONE unveils upsized Hamleys store and Lego activation

Retail Focus

Grosvenor Britain & Ireland has announced the opening of a new upsized Hamleys store at Liverpool ONE, following a recent interactive LEGO ‘Pop & Play’ event. Both launches form part of the destination’s ongoing programme of unique, family-friendly experiences. Following a successful year of trading, Hamleys has recommitted to Liverpool ONE with a more expansive store at 35 South John Street.

Location 162
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Connecting CX and Marketing: How to Create Customer-Centric Experiences That Deliver Business Results

Retail TouchPoints

In every organization, marketing plays an important role in defining, socializing and managing the customer experience (CX). However, the relationship between the customer experience and the marketing teams is often disconnected. This disconnect can be particularly harmful, as Forrester’s research shows that today’s consumers do not differentiate between the brand experience and the customer experience.

Marketing 306
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Ikea launches global 24-hour virtual festival

Inside Retail

Home furniture giant Ikea is set to roll out its first virtual festival, hosting performances and experiences across the world. The event, starting on September 16, will see the participation of artists, designers, DJ’s, chefs and other talents, who will turn their homes into stages for performance. Ikea Festival will take place in more than 100 homes across more than 50 countries, and is open to everyone. “This is a new kind of experience Ikea wants to offer, celebrating, connecting and e

Marketing 252
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Cisco Catalyst 9100 series, much more than Wi-Fi connectivity

Cisco Retail

Are you one of those people who, when entering a new building (such as a hotel, corporate office, stadium, hospital—literarily any building) the first thing you do is look up to spot the presence of an access point (AP)? What? You don’t? You don’t know what you are missing! Yes, I am one of those people. Call it professional deviation, but when entering a building I must check if there is a Wi-Fi signal, where the APs are located, what’s the AP brand, how have the access points been mounted, wha

Location 145
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Covent Garden’s historic market building has turned into a neon wonderland

Retail Focus

Covent Garden has unveiled its latest art commission by British artist Chila Burman who has taken over the historic Market Building with an immersive large scale light installation. In a bold celebration of London’s cultural heartland, Burman has transformed the South Hall and the Piazza into a giant neon wonderland filled with vast brightly coloured light sculptures and uplifting messages.

Marketing 162
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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5 Tips for Maximizing Influencer Marketing’s Impact

Retail TouchPoints

A retailX panel of social media and influencer experts had a candid conversation about how influencers are driving the maturity of social commerce, which is expected to reach $36.09 billion in the U.S. this year — a 35% increase over 2020 — according to Insider Intelligence. The speakers represented all facets of the “influencer marketing machine,” from strategy firms and agencies to brand executives and independent content creators.

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China’s Alibaba to invest US$15.5 billion for “common prosperity”

Inside Retail

China’s Alibaba Group will invest 100 billion yuan ($15.5 billion) by 2025 in support of “common prosperity”, it said, becoming the latest corporate giant to pledge support for the initiative driven by President Xi Jinping. Beijing has been encouraging companies to share wealth as part of the effort to ease inequality in the world’s second-largest economy.

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Around a racetrack at 200km per hour with no one in the seat – here’s how…

Cisco Retail

As a child, I had remote-controlled race car toys. To steer the car, some were tethered to a long wire, but the newer ones were radio controlled. I imagined rounding the corners of an imaginary track in my living room frequently crashing into the legs of furniture. Earlier this year, Michael Martens, CEO of Riedel Networks, called to ask if we could participate in a project to remotely connect a driver to an electric race car.

ATS 145
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OROTON opens a new pop-up space at London’s Selfridges

Retail Focus

OROTON has announced the launch of a new pop-up at London department store, Selfridges. The space is an immersion of the Australian brand’s latest spring-summer collection, the optimist – a concise line-up charged with new energy and vibrance, incorporating painterly colours and a sense of free spirit. “I am so thrilled to be launching OROTON at Selfridges this month,” says Creative Director Sophie Holt.

ATS 162
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Amazon Adds its Weight to BNPL’s Momentum

Retail TouchPoints

Amazon will let shoppers split purchases of $50 or more into multiple monthly payments through a partnership with Affirm. The flexible payment service is currently being tested with a select group but the retail giant plans to roll it out to more customers in the coming months. Amazon’s entrance into buy now, pay later (BNPL) is further proof of this payment method’s growing importance.

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Here’s why retailers are facing higher transport costs and shipping delays

Inside Retail

What’s the connection between the Covid vaccine rollout in the US and Europe and increased container costs and shipping delays for retailers in Australia? It’s all a matter of supply and demand. Stores are back open and people are shopping again in the US, UK, France, Germany and other European countries that have fully vaccinated over half of their populations, which is straining global supply chains that are still badly impacted by Covid-19.

Shipping 246
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Cisco vAnalytics: enabling an optimal user experience with Microsoft 365

Cisco Retail

Applications and cloud connectivity are the lifeblood of any enterprise today. The ability to connect users to applications reliably and securely across the remote workforce, branches, data centers, and multicloud has become a critical success factor for any organization. In a time where employees are working from home or in a hybrid work environment, reliable and secure connectivity to SaaS applications, such as Microsoft 365, is ever more important.

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Armourcoat achieves third-party certified Environmental Product Declaration

Retail Focus

Armourcoat Ltd a decorative surface finishes specialist based in Sevenoaks, Kent have announced the publication of their new set of Environmental Product Declarations (EPDs) providing Architects and Specifiers transparent, verified and comparable information about the environmental impact of their products. Armourcoat recognise that Architects and specifiers are under huge pressure to ‘specify green’ and their biggest challenge is to compare the impacts of different materials and products in ord

Planning 162
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!