Sat.May 01, 2021 - Fri.May 07, 2021

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Where did the magic of Disney stores go?

Inside Retail

Once synonymous with creating a magical experience for young and old all around the world, Disney has now begun closing 60 of its stores in the US and Canada as it shifts its focus to e-commerce. “Over the past few years, we’ve been focused on meeting consumers where they are already spending their time, such as the expansion of Disney store shop-in-shops around the world,” said Stephanie Young, president of Disney’s Consumer Products Games and Publishing.

Apparel 246
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The coming retail renaissance

Retail Dive

To excel, retailers must look to new technologies to enliven experiences and compete for the future beyond the pandemic, beyond shiny objects and act now to survive and thrive.

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What You Need In the Best Amazon Repricing Software

Wiser

To win on Amazon means to win on price. Did you know that 80 percent of Amazon sales go to the Buy Box winner? And that your prices are a major factor in getting that Buy Box placement? You’re nodding your head if you already sell on Amazon. So, you also know how important it is to be able to reprice quickly and effectively on this eCommerce marketplace.

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Retail’s Last-Mile Challenge

Retail TouchPoints

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 trillion global retail industry in a state of flux. Arcadia Group’s Topshop, Bon Marche, Debenhams and TM Lewin are just a sampling of the iconic names among 60 UK retailers that have failed so far through the pandemic — representing nearly 6,500 stores and 129,000 employees.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Exclusive: ARA launches retail recruitment platform to remove bias

Inside Retail

The Australian Retailers Association (ARA) has launched a new retail recruitment platform that promises to reduce the time and cost associated with filling roles from the head office to the frontline, and help remove unconscious bias from the hiring process. . The ARA Talent Registry uses Shortlyster’s intelligent hiring platform to match retailers with a short list of candidates that have the right skills and qualifications for the role and are a good cultural fit for the organisation.

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FREITAG opens new store in Bangkok

Retail Focus

The 100-sq.m FREITAG store is divided into two zones: the sales area, and the Sweat-Yourself Shop, where DIY-minded consumers can assemble and put the final touches to their own unique items using semi-finished products and tarp remnants from the Factory in Zurich. The interior architecture and store design, an amazing mix of customer-friendly heights and upcycled elements, were created in collaboration with local Supermachine Studio.

Shopping 317

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Delivery Platform Offers Carbon Offsets to Shipping Customers

Retail TouchPoints

The pandemic-fueled ecommerce surge has been accompanied by a dramatic increase in deliveries — and the fossil fuel emissions that accompany them. In early April 2021, carbon dioxide levels reached a record high of 420 parts per million , according to CO2 Earth , and scientists warn that emissions need to be cut in half by 2030 to avoid the worst aspects of climate change.

Shipping 342
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Aldi Australia targets food in drive to eliminate waste to landfill

Inside Retail

Aldi Australia has taken another step toward more sustainable local operations, announcing it is committing to zero waste to landfill by 2025. The plan, according to Aldi, is to first focus on reducing food waste to landfill by 2023 by expanding segregated waste collection at stores and doubling food donations across its business, while executing on closed loop recycling opportunities within Aldi’s supply chain.

Planning 310
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Why You Need to Take a Consumer-Centric Approach with Your Pricing

Intelligence Node

Setting context for 2021 & eCommerce Market Growth 1. Retail Has Transformed More In a Year Than in the Last 10 2020 was an unprecedented year and left the world in disruption and uncertainty. But, with the social distancing mandates and mandatory home quarantines came the sudden and lasting shift to eCommerce. Let’s look at […]. The post Why You Need to Take a Consumer-Centric Approach with Your Pricing appeared first on Blog.

Consumer 197
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How to Create a Strong Competition-Oriented Pricing Strategy

Wiser

One of the first steps to take when building a pricing strategy is to think about the quality of your products, the needs of your buyers, and, of course, the ever-present competition. After a competitive analysis , take a good look at your product or service to identify your differentiating point. It is not easy to set prices and get them right the first time.

Marketing 148
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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WineDirect Partners with BigCommerce to Help Wineries Expand into Ecommerce

Retail TouchPoints

WineDirect , which offers DTC services for wineries around the world, has partnered with ecommerce platform BigCommerce to help the 2,000+ wineries in its ecosystem build out their online presence. Bolstered by the impact of COVID-19 on brick-and-mortar businesses, online alcohol shoppers more than doubled in the U.S. compared to 2019, with 44% purchasing alcohol online for the first time in 2021, according to research from IWSR.

ATS 310
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Ted Baker accepting pre-worn clothes during May in partnership with Vinnies

Inside Retail

Fashion firm Ted Baker will, for the month of May, accept pre-worn coats in its NSW, VIC, QLD and SA stores as part of a partnership with Vinnies. Accepted coats will be resold through Vinnies to raise money in support of a range of community services such as soup vans for the homeless and needy, crisis accommodation, and rental assistance for families struggling financially.

Fashion 279
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Smart Repricers: Your Key To Beating Amazon & Walmart Competition

Intelligence Node

Billionaire investor Warren Buffett once said, “Price is what you pay. Value is what you get.” His words certainly apply to consumers and sellers in the age of Amazon and Walmart. First things first: A Smart Repricer is a software that automatically optimizes prices of your products on Amazon, Walmart or Ebay according to factors […]. The post Smart Repricers: Your Key To Beating Amazon & Walmart Competition appeared first on Blog.

Consumer 196
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BLUE Architecture Studio inserts rustic cabin into Hangzhou furniture store

Dezeen

Beijing-based BLUE Architecture Studio has erected washed stone partition walls and an entire wooden cabin with a pitched roof inside this store in Hangzhou , China. Located in the city's mixed-use O?Eli complex designed by Renzo Piano , the store belongs to lifestyle brand Lost & Found and sells wooden furniture, homeware, fashion and plants. Lost & Found's Hangzhou store features a rustic material palette of washed stone and timber.

Shopping 145
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Circle K Pilots Beverage Subscription Program to Encourage Shoppers’ Return

Retail TouchPoints

Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 per month one tea, coffee, Froster slushy or Polar Pop fountain drink of their choice every day, according to CNBC. The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates.

Returns 299
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The new trend in retail is hyper-efficiency

Inside Retail

Remember the debate over e-commerce versus brick and mortar? It didn’t last long. Online and in-person selling quickly became complementary strategies and soon that model gave way to omnichannel retailing – delivering a seamless customer experience across all platforms including physical space, e-commerce, mobile applications, and social media.

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Retail staff suffering lowest levels of mental well-being, study reveals

Talking Retail

UK retail workers are suffering among the lowest mental wellbeing of any employee group, with the pandemic continuing to worsen staff’s mental health, new research reveals. A report by the charity Retail Trust has found that 84% of retail workers said their mental health has deteriorated during the pandemic, leading to symptoms like increased anxiety, This story continues at Retail staff suffering lowest levels of mental well-being, study reveals.

ATS 145
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AIM Architecture turns shopping mall atrium into plant-filled plaza

Dezeen

Shopping centres don't have to "bright, white and shiny" according to AIM Architecture , which has transformed the Xintiandi mall in Shanghai by adding natural materials and plants. The previously underused atrium has been reimagined in the spirit of a garden plaza, with wooden surfaces, plants hanging down from the balconies and natural light filtering in from above.

Shopping 145
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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SIGNA Sports Expands Reach into U.S. Tennis Market with Tennis Express Acquisition

Retail TouchPoints

European sports ecommerce and tech platform SIGNA Sports United (SSU) has agreed to acquire the U.S.-based online tennis retailer Tennis Express. . The acquisition will expand SSU’s reach in the tennis category, which already includes its own destination Tennis-Point as well as another U.S.-based online tennis retailer — Midwest Sports — that the company acquired in April 2020.

Marketing 299
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Here’s why luxury Kiwi brands are popping up at Chadstone this week

Inside Retail

As quarantine requirements and travel bans continue to impact brands’ ability to get in front of customers and retail buyers across borders, the New Zealand government is stepping up to help promote its local designers overseas with a new pop-up at Chadstone Shopping Centre in Melbourne. Launching on Thursday, May 6, and running through May 23, the Discover New pop-up showcases the “sophisticated, edgy and deeply cool consumer products that New Zealand creates”, according to Bella Katz, commerci

ATS 260
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A More Engaging and Inclusive Meeting Experience, Powered by Cisco + Slido

Cisco Retail

Cisco + Slido: Building Engaging and Inclusive Experiences Together. Have you ever wondered if you are truly connecting with your audience during a meeting or event? What if you could measure enthusiasm, get feedback and understand audience sentiment about the content you are sharing in real-time before, during and after an event? Now imagine you could get this kind of engagement and valuable feedback from your entire audience, regardless of whether they are in the same room with you or connecte

ATS 143
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HMRC introduces new checks on tobacco track and trace codes

Talking Retail

HMRC has introduced new checks on the codes that are given to retailers to ensure that they are registered properly for the UK track and trace system. Businesses that are involved in the tobacco supply chain have an economic operator ID (EOID) code for their business, and a facility ID (FID) code for each site. This story continues at HMRC introduces new checks on tobacco track and trace codes.

ATS 139
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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3 Strategies for Responding to the Changing Retail Landscape

Retail TouchPoints

Retailers sometimes move at a near-glacial pace, planning out huge builds with extreme precision — and sometimes years in advance. With costs being what they are, it only makes sense to map out every aspect of a project down to the finest detail. . The challenge is that this approach to retail lacks agility, and COVID-19 has certainly revealed its additional lack of sustainability.

Planning 298
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“We need to remove the barriers for women”: ARA

Inside Retail

The Australian Retailers Association has welcomed the Government’s $1.7 billion investment in reducing out-of-pocket expenses for families with kids in childcare, but has said it needs to announce additional measures to encourage and support women in the workforce. According to ARA chief executive Paul Zahra retail is an industry of choice for women, who represent nearly 60 per cent of the overall retail workforce and around 70 per cent of part-time and casual roles.

Planning 260
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Building Hybrid Work Experiences: Details Matter

Cisco Retail

The Shift From Remote Work to a New Hybrid Work Environment. It’s exciting to see more organizations start to make the shift from remote work to a new hybrid work environment, but it’s a transition that comes with a new set of questions and challenges. How many people will return to the office, and what will that environment look like? Increasingly, we’re hearing that teams are feeling fatigued and disconnected – what tools can help to solve for that?

Returns 144
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ATM use up by 18% as lockdown restrictions ease

Talking Retail

Cash machines across Britain have seen transactions increase by 18%, with an extra £650m withdrawn since 12 April, new figures reveal. New data from Link, the UK’s main ATM network, shows that an extra £200m was withdrawn from cash machines across the UK every week since 12 April. Link says 250 ATMs mostly located within. This story continues at ATM use up by 18% as lockdown restrictions ease.

Location 133
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Dickies Tests AI-Enabled Fitting Recommendations in its China Tmall Store

Retail TouchPoints

Workwear brand Dickies has partnered with 3DLOOK to offer its customers in China a personalized fitting experience on the Tmall Global marketplace. The pilot program will leverage 3DLOOK’s AI-enabled technology to help provide accurate size and fit recommendations for Dickies apparel. Shoppers on the Dickies Tmall store will choose a style and then click on a measurement widget to be voice-guided through the fitting process.

Apparel 279
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Flight Centre predicts $500 million loss for FY21

Inside Retail

Travel retailer Flight Centre has warned of an incoming $500 million underlying net loss as the lasting impact of Covid-19 continues. “Nothing is certain in this market except [that] we will not be paying a dividend in 2022,” Flight Centre managing director Graham Turner told the Macquarie Australia Conference on Tuesday, according to SMH. “We feel we’re in a reasonable space considering the difficulty of travel and tourism market [but] it’s going to be a reasonably long road back.”.

Returns 252
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Top 5 cyber attacks of 2020—could they have been prevented?

Cisco Retail

You can’t stop every threat, but you can mitigate damage with a zero-trust architecture. The biggest cyber attacks of 2020 have raised new concerns around enterprise security postures, practices, and policies. Would things have been different if so many enterprises hadn’t been forced to rush into a largely virtual arena? Or, had the writing already been on the wall before the pandemic?

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The Unexpected Stands Out – Especially If It’s Bad

Hyken

In the customer service world, people have expectations. They want to be treated with dignity and respect. They expect that if they buy something, it will work and do what it is supposed to. If it doesn’t, they expect the company to stand behind its products and services. The effort a customer makes to get the problem resolved – hopefully, it’s minimal effort – is ideally rewarded with an acceptable and expected resolution.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a