Sat.Oct 17, 2020 - Fri.Oct 23, 2020

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Fender Breaks Ecommerce Records with ‘Play Through’ Online Music Lessons

Retail TouchPoints

Despite the turmoil COVID-19 has caused for the retail industry, brands across many categories have found innovative ways to stay connected to their communities and continue to generate business revenue, especially through ecommerce. Instrument maker Fender , for example, wanted to find a way to keep consumers engaged despite its dealer network being disrupted by store closures.

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15 Things to Do RIGHT NOW to Get Your Store Ready for Holiday 2020

Retail Adventures

It’s here. The fourth quarter, the Golden Quarter; the big one you can’t afford to mess up. Making the Golden Quarter work for you requires careful planning that, but even if you haven’t laid the groundwork for a big finish throughout the year, you can still reap the benefits of a solid holiday season. And now we have the added challenge of the COVID-19 pandemic.

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Fashion meets art inside Dries Van Noten's inaugural US store

Dezeen

Luxury fashion label Dries Van Noten has opened its first US store in Los Angeles , which boasts interiors filled with artworks from creatives across the globe. Dries Van Noten 's LA store takes over two buildings that sit on a huge parking lot along La Cienega Boulevard. The first building is a two-floor property that has been dubbed Big House, the second, called Little House, is a 1950s-era bungalow completely shrouded by ivy.

Fashion 98
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What Are the Differences Between Syndicated Data and Wiser Solutions Data?

Wiser

Data is essential in retail. Without it, retailers can’t reprice effectively or even understand how they stack up against competitors. But not all data is created equally. Some provide more general information on the overall market, while other datasets are customized based on your specific needs. This topic arose from a number of conversations our team has had over the years.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Walgreens to Offer Pay-With-Points Option

Retail TouchPoints

Walgreens is launching a pay-with-points option to give customers more payment flexibility for in-store purchases. Starting in October, Walgreens customers will be given the option to pay with points at the POS after they’ve dipped, swiped or tapped their eligible card. A prompt on the card terminal will ask the shopper if they want to apply a credit, worth $10 per transaction, based on their available points.

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Digital-First and Omnichannel Retailers will easily pivot through the Unpredictable 2020 Holiday Season

I Vend

The world around us has changed significantly in the first three quarters of 2020, however, one thing that has remained certain is that the holiday season is the most important earnings period for retail success. The COVID-19 pandemic has forced retailers around the globe to reduce their physical footprints with store closures and customer limits and to explore new methods of delivering products into the hands of their customers.

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Cross-Channel Home Décor Retailing: 5 Take Away Lessons from The Game Changers

RETAIL MANAGEMENT SOFTWARE

In the early days of eCommerce, ordering furniture online was not popular and it was the retail category that seemed most resistant to online trends; but the adoption of omnichannel strategies over the last decade has helped many home décor and furniture retailers scale up their omni-channel retail strategies and their revenues along the way with retail store management software.

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Alibaba Acquires Controlling Stake in Sun Art Hypermarket Chain

Retail TouchPoints

Ecommerce giant Alibaba will invest approximately $3.6 billion in the 484 -store Sun Art hypermarket chain in a bid to compete in China’s growing online grocery industry. The transaction raises Alibaba’s aggregate direct and indirect stake in Sun Art to approximately 72% and demonstrates its “New Retail” strategy by further integrating online and offline resources in China’s retail sector.

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How to Grow a Brand Ambassador Program at Scale

RepslyBlog

Brand ambassadors are an excellent way for CPG companies to expand awareness and reach a wider target audience. In its most basic form, the main role of brand ambassadors is to represent, promote, and engage your brand and its product within their local communities and networks.

ATS 59
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Old-School Marketing Techniques for Today’s Covid-19 Weary Shoppers

Medallion Retail

“At present we are in a period of massive disruption and it is not clear how shopping patterns will evolve…” —Neil Saunders, GlobalData Retail Managing Director While life certainly has been different over the past seven months thanks to Covid-19, The post Old-School Marketing Techniques for Today’s Covid-19 Weary Shoppers appeared first on Medallion Retail.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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10 questions to ask when evaluating charity retail systems

Cyber Till

7 mins read It's difficult to be a buyer nowadays, especially one looking for charity retail software. Here are some hard questions to ask your potential vendors as you research charity retail systems.

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FedEx Adds 2,000 Stores to Retail Returns Network

Retail TouchPoints

FedEx will partner with Happy Returns to offer the solution provider’s in-person return service at more than 2,000 FedEx Office locations. The program, which will let shoppers return ecommerce orders from Happy Returns without a box or label, will launch in Los Angeles and expand across the country by the end of October. Shoppers can visit a retailers’ website or HappyReturns.com to receive the QR code necessary to complete the return.

Returns 294
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#RetailProphetAMA: How Digital Will Transform Retail

Retail Prophet

Ian Rogers is no stranger to the digital world. In fact, his whole career was built on it. A graduate in computer science from Indiana University, Rogers started his career in 1993 as a webmaster successively for Beastie Boys and at Winamp (sold to AOL in 1999). In 2001 he founded Mediacode, which was sold to Yahoo in 2003, where he became VP and General Manager, Music.

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By the Numbers: COVID-19’s Retail Impact So Far

Retail Eye

Today’s blog is adapted from an earlier piece posted on our the blog by partner, Ebeltoft Group, with the title “Is it a V or W-Shaped Recovery?” Click here to read the original post. It appeared in June that retail has made a remarkable V-shaped recovery – but the results released this month are suggesting […].

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Nahanco - Untitled Article

Nahanco

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Belk Adds Same-Day Delivery Option

Retail TouchPoints

Department store retailer Belk will provide same-day delivery on select merchandise for orders placed before 2 pm, with delivery the following day for orders coming in after that time. The retailer will charge $14.95 on orders under $49 and $9.95 for orders larger than that amount. Qualifying items on the Belk website will carry a Same Day Delivery icon.

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#RetailProphetAMA: The Future of Beauty In A Post-Pandemic World

Retail Prophet

Historically, global recessions have led to what experts call the “lipstick effect” – when consumers continue purchasing small luxury items, even during an economic downturn. In a world where masks and social distancing are the new normal – will this still reign true in the COVID-19 pandemic? And what can beauty brands and retailers do to remain competitive?

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By the Numbers: COVID-19’s Retail Impact So Far

Retail Eye

Today’s blog is adapted from an earlier piece posted on our the blog by partner, Ebeltoft Group, with the title “Is it a V or W-Shaped Recovery?” Click here to read the original post. It appeared in June that retail has made a remarkable V-shaped recovery – but the results released this month are suggesting […].

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Retail’s covid response: 71% of frontline retail workers say employers have taken the right actions to keep colleagues and customers safe

Retail Technology Review

Retailers’ efforts to keep employees and customers safe during the covid-19 pandemic have been recognised by frontline retail workers, the latest research from Axonify, the modern training and communication solution for frontline associates, reveals.

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Stein Mart Hires Hilco Streambank to Sell Off its IP

Retail TouchPoints

Off-price retailer Stein Mart , which filed for bankruptcy in August , has hired Hilco Streambank to put the brand’s intellectual property (IP) up for sale. Hilco Streambank will receive a percentage of the proceeds from a potential sale. Depending on who purchases the IP, a sale may allow Stein Mart to come back to life via ecommerce or even brick-and-mortar stores, following the same path as once-defunct retailers Toys ‘R’ Us and Charming Charlie , among others.

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Product Discovery Platform Raises $40 Million in Funding and Debt

Retail TouchPoints

Syte has raised $30 million in Series C funding and an additional $10 million in debt in a round that brings the solution provider’s total funding to $71 million. The product discovery solution provider will use the funding to expand its geographic reach, with a focus on expansion in the U.S. and Asia-Pacific. The Syte platform includes features such as camera search, personalization and recommendation engines, and ecommerce search and merchandising solutions.

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From Clicks to Bricks: Expanding Brand Loyalty Through Physical Stores

Retail TouchPoints

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. Now, dozens of others have followed suit, making the leap from entirely digital to opening brick-and-mortar locations. Even with the current uncertainty related to COVID-19, the C2B model has some advantages over traditional retail, especially in providing a seamless integration between online and retail shoppi

Shopping 276
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Sam’s Club to Deploy Robots at All 600 Stores

Retail TouchPoints

Sam’s Club will roll out an additional 372 autonomous floor scrubbers this fall, a move that will put robots in every one of its nearly 600 U.S.stores. The retailer also is expanding an analytics pilot that uses the robots to examine shelves and help improve the in-store shopping experience. The robots, which are manufactured by Tennant Company and powered by Brain Corp. ’s BrainOS solution, will both keep floors clean and analyze shelves.

ATS 274
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AI-Powered Pricing and Promotions are Redefining the 2020 Retail Holiday Season

Retail TouchPoints

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. As the pandemic moves into new phases, responses lurch wildly between complete lockdowns to fast-track reopenings and back to lockdowns, at different cadences in every country, state or even locality. Retailers and their shoppers are whiplashed accordingly.

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Delivery Solution Providers Partner to Offer Wider Range of Options

Retail TouchPoints

Postmates and PICKUP have partnered to scale the delivery platform’s capabilities to include a wider range of items, from gifts to furniture. PICKUP Enterprise manages the end-to-end customer experience for deliveries through access to the PICKUP Good Guy network, which specializes in delivery and assembly of large and heavy goods. “Our partners require delivery of their full assortment of merchandise and we’re delighted to welcome Postmates to PICKUP Enterprise, the industry’s most powerful, fu

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Purple Ventures North of the Border with Sleep Country Canada

Retail TouchPoints

Mattress retailer Purple is partnering with Sleep Country Canada to bring its products to all 280 of the retailer’s stores across Canada. The expansion marks the first time Purple products will be available for purchase in physical retail locations outside of the U.S. The digitally native brand’s international expansion comes on the heels of record Q2 sales numbers and expansion of its U.S. manufacturing with the opening of a new facility in Georgia.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Gap to Close 350 Stores as Retailer Shifts Focus to Ecommerce and Off-Mall Operations

Retail TouchPoints

Gap Inc. plans to shrink its store footprint by 350 locations as the retailer works to return to profitable growth in 2021, according to CNBC. Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024. Gap plans to complete 75% of its initial store closures by January 2022.

Returns 243
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Bealls Buys a Stage Stores DC and IP for $7 Million

Retail TouchPoints

Bealls Inc. has purchased the fee interest for a 435,000-square-foot distribution center in Jacksonville, Texas, along with the intellectual property of Stage Stores , in a $7 million deal. Stage Stores’ May 2020 Chapter 11 bankruptcy filing was quickly followed by liquidation proceedings for the off-price chain. Stage Stores had operated more than 738 stores under banners including Palais Royal , Gordmans , Goody’s , Peebles and Bealls.

Returns 232
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Target Expands Contactless Checkout and Pickup Options to Enhance Safety During the Holidays

Retail TouchPoints

Target is rolling out multiple initiatives aimed at improving in-store safety during the holiday season, including contactless self-checkout, skip-the-line technology and doubling the number of contactless pickup parking spots. The retailer also is expanding its selection of items available for same-day pickup or delivery, with an emphasis on gifts and ingredients for holiday meals.

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How Innovative Partnerships, Business Agility and Verticalization Can Revive Brick-and-Mortar Retailing

Retail TouchPoints

Bankruptcies and store closures are, unfortunately, ongoing features of the retail ecosystem. However, COVID-19 has undoubtedly accelerated both. Many of the affected companies, such as JCPenney and Neiman Marcus , faced financial hardships before the pandemic, however, these closures reaffirmed that many legacy, store-focused businesses have failed to prioritize the in-store experience.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!