Retail TouchPoints
OCTOBER 19, 2020
Despite the turmoil COVID-19 has caused for the retail industry, brands across many categories have found innovative ways to stay connected to their communities and continue to generate business revenue, especially through ecommerce. Instrument maker Fender , for example, wanted to find a way to keep consumers engaged despite its dealer network being disrupted by store closures.
Wiser
OCTOBER 20, 2020
Data is essential in retail. Without it, retailers can’t reprice effectively or even understand how they stack up against competitors. But not all data is created equally. Some provide more general information on the overall market, while other datasets are customized based on your specific needs. This topic arose from a number of conversations our team has had over the years.
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Retail Adventures
OCTOBER 22, 2020
It’s here. The fourth quarter, the Golden Quarter; the big one you can’t afford to mess up. Making the Golden Quarter work for you requires careful planning that, but even if you haven’t laid the groundwork for a big finish throughout the year, you can still reap the benefits of a solid holiday season. And now we have the added challenge of the COVID-19 pandemic.
Dezeen
OCTOBER 21, 2020
Luxury fashion label Dries Van Noten has opened its first US store in Los Angeles , which boasts interiors filled with artworks from creatives across the globe. Dries Van Noten 's LA store takes over two buildings that sit on a huge parking lot along La Cienega Boulevard. The first building is a two-floor property that has been dubbed Big House, the second, called Little House, is a 1950s-era bungalow completely shrouded by ivy.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
OCTOBER 21, 2020
Walgreens is launching a pay-with-points option to give customers more payment flexibility for in-store purchases. Starting in October, Walgreens customers will be given the option to pay with points at the POS after they’ve dipped, swiped or tapped their eligible card. A prompt on the card terminal will ask the shopper if they want to apply a credit, worth $10 per transaction, based on their available points.
I Vend
OCTOBER 19, 2020
The world around us has changed significantly in the first three quarters of 2020, however, one thing that has remained certain is that the holiday season is the most important earnings period for retail success. The COVID-19 pandemic has forced retailers around the globe to reduce their physical footprints with store closures and customer limits and to explore new methods of delivering products into the hands of their customers.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Dezeen
OCTOBER 19, 2020
Coarse plaster walls offset glinting stainless-steel display fixtures in this restrained store that architecture studio Case-Real has designed for Aesop in Shinjuku, Tokyo. The Aesop store occupies a glass-fronted retail unit in Shinjuku, a buzzing, tourist-heavy ward of Tokyo populated with bars, eateries and neon-lit billboards. Case-Real used just two materials to create the store's simple interior.
Retail TouchPoints
OCTOBER 20, 2020
FedEx will partner with Happy Returns to offer the solution provider’s in-person return service at more than 2,000 FedEx Office locations. The program, which will let shoppers return ecommerce orders from Happy Returns without a box or label, will launch in Los Angeles and expand across the country by the end of October. Shoppers can visit a retailers’ website or HappyReturns.com to receive the QR code necessary to complete the return.
Medallion Retail
OCTOBER 22, 2020
“At present we are in a period of massive disruption and it is not clear how shopping patterns will evolve…” —Neil Saunders, GlobalData Retail Managing Director While life certainly has been different over the past seven months thanks to Covid-19, The post Old-School Marketing Techniques for Today’s Covid-19 Weary Shoppers appeared first on Medallion Retail.
Cyber Till
OCTOBER 22, 2020
7 mins read It's difficult to be a buyer nowadays, especially one looking for charity retail software. Here are some hard questions to ask your potential vendors as you research charity retail systems.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail Prophet
OCTOBER 22, 2020
Ian Rogers is no stranger to the digital world. In fact, his whole career was built on it. A graduate in computer science from Indiana University, Rogers started his career in 1993 as a webmaster successively for Beastie Boys and at Winamp (sold to AOL in 1999). In 2001 he founded Mediacode, which was sold to Yahoo in 2003, where he became VP and General Manager, Music.
Retail TouchPoints
OCTOBER 19, 2020
Ecommerce giant Alibaba will invest approximately $3.6 billion in the 484 -store Sun Art hypermarket chain in a bid to compete in China’s growing online grocery industry. The transaction raises Alibaba’s aggregate direct and indirect stake in Sun Art to approximately 72% and demonstrates its “New Retail” strategy by further integrating online and offline resources in China’s retail sector.
Retail Eye
OCTOBER 21, 2020
Today’s blog is adapted from an earlier piece posted on our the blog by partner, Ebeltoft Group, with the title “Is it a V or W-Shaped Recovery?” Click here to read the original post. It appeared in June that retail has made a remarkable V-shaped recovery – but the results released this month are suggesting […].
Retail Technology Review
OCTOBER 21, 2020
Retailers’ efforts to keep employees and customers safe during the covid-19 pandemic have been recognised by frontline retail workers, the latest research from Axonify, the modern training and communication solution for frontline associates, reveals.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Prophet
OCTOBER 18, 2020
Historically, global recessions have led to what experts call the “lipstick effect” – when consumers continue purchasing small luxury items, even during an economic downturn. In a world where masks and social distancing are the new normal – will this still reign true in the COVID-19 pandemic? And what can beauty brands and retailers do to remain competitive?
Retail TouchPoints
OCTOBER 19, 2020
Department store retailer Belk will provide same-day delivery on select merchandise for orders placed before 2 pm, with delivery the following day for orders coming in after that time. The retailer will charge $14.95 on orders under $49 and $9.95 for orders larger than that amount. Qualifying items on the Belk website will carry a Same Day Delivery icon.
Retail Eye
OCTOBER 21, 2020
Today’s blog is adapted from an earlier piece posted on our the blog by partner, Ebeltoft Group, with the title “Is it a V or W-Shaped Recovery?” Click here to read the original post. It appeared in June that retail has made a remarkable V-shaped recovery – but the results released this month are suggesting […].
Retail Technology Review
OCTOBER 20, 2020
More than a quarter, (24%) of British SME retailers have reported that all payments made to their business are already contactless as the sector adjusts to the rapid increase in e-commerce and online transactions, accelerated by the pandemic.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail TouchPoints
OCTOBER 20, 2020
Off-price retailer Stein Mart , which filed for bankruptcy in August , has hired Hilco Streambank to put the brand’s intellectual property (IP) up for sale. Hilco Streambank will receive a percentage of the proceeds from a potential sale. Depending on who purchases the IP, a sale may allow Stein Mart to come back to life via ecommerce or even brick-and-mortar stores, following the same path as once-defunct retailers Toys ‘R’ Us and Charming Charlie , among others.
Retail Eye
OCTOBER 21, 2020
Today’s blog is adapted from an earlier piece posted on our the blog by partner, Ebeltoft Group, with the title … Continue reading →
Retail Technology Review
OCTOBER 19, 2020
With consumer behaviour drastically changing as a result of Covid-19, just under a half of UK shoppers (44%) plan to complete their Christmas shopping online this year – with a majority (42%) looking to turn to Amazon first. This is according to newly released findings from Episerver, the customer-centric digital experience company.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
RETAIL MANAGEMENT SOFTWARE
OCTOBER 22, 2020
In the early days of eCommerce, ordering furniture online was not popular and it was the retail category that seemed most resistant to online trends; but the adoption of omnichannel strategies over the last decade has helped many home décor and furniture retailers scale up their omni-channel retail strategies and their revenues along the way with retail store management software.
Retail TouchPoints
OCTOBER 21, 2020
Syte has raised $30 million in Series C funding and an additional $10 million in debt in a round that brings the solution provider’s total funding to $71 million. The product discovery solution provider will use the funding to expand its geographic reach, with a focus on expansion in the U.S. and Asia-Pacific. The Syte platform includes features such as camera search, personalization and recommendation engines, and ecommerce search and merchandising solutions.
Retail TouchPoints
OCTOBER 23, 2020
The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. Now, dozens of others have followed suit, making the leap from entirely digital to opening brick-and-mortar locations. Even with the current uncertainty related to COVID-19, the C2B model has some advantages over traditional retail, especially in providing a seamless integration between online and retail shoppi
Retail TouchPoints
OCTOBER 21, 2020
Sam’s Club will roll out an additional 372 autonomous floor scrubbers this fall, a move that will put robots in every one of its nearly 600 U.S.stores. The retailer also is expanding an analytics pilot that uses the robots to examine shelves and help improve the in-store shopping experience. The robots, which are manufactured by Tennant Company and powered by Brain Corp. ’s BrainOS solution, will both keep floors clean and analyze shelves.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail TouchPoints
OCTOBER 22, 2020
The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. As the pandemic moves into new phases, responses lurch wildly between complete lockdowns to fast-track reopenings and back to lockdowns, at different cadences in every country, state or even locality. Retailers and their shoppers are whiplashed accordingly.
Retail TouchPoints
OCTOBER 22, 2020
Postmates and PICKUP have partnered to scale the delivery platform’s capabilities to include a wider range of items, from gifts to furniture. PICKUP Enterprise manages the end-to-end customer experience for deliveries through access to the PICKUP Good Guy network, which specializes in delivery and assembly of large and heavy goods. “Our partners require delivery of their full assortment of merchandise and we’re delighted to welcome Postmates to PICKUP Enterprise, the industry’s most powerful, fu
Retail TouchPoints
OCTOBER 19, 2020
Mattress retailer Purple is partnering with Sleep Country Canada to bring its products to all 280 of the retailer’s stores across Canada. The expansion marks the first time Purple products will be available for purchase in physical retail locations outside of the U.S. The digitally native brand’s international expansion comes on the heels of record Q2 sales numbers and expansion of its U.S. manufacturing with the opening of a new facility in Georgia.
Retail TouchPoints
OCTOBER 23, 2020
Gap Inc. plans to shrink its store footprint by 350 locations as the retailer works to return to profitable growth in 2021, according to CNBC. Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024. Gap plans to complete 75% of its initial store closures by January 2022.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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