Retail TouchPoints

NOVEMBER 29, 2021

As consumers spend more time and money online, brands and retailers are feeling greater pressure to stand out. Advanced merchandising and more granular personalization can help, but executives may wonder how can they go the extra mile to show they really understand customers’ wants, needs and preferences. Katerina Axelsson believes taste could be one of the next frontiers for personalization, which is one of the reasons she founded Tastry.

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Consumer Customer Experience Marketing Accounting 342

Retail Focus

NOVEMBER 30, 2021

Harrods has launched its first stand-alone H beauty destination in Scotland, in the heart of Edinburgh. Following two successful H Beauty store openings across England, the latest H beauty, will be located at St James Quarter, in the heart of Edinburgh’s shopping district. The store is an experiential playground where both beauty novices and experts can discover the industry’s most innovative brands in addition to finding their long-standing favourites. © Sandy Young Photography Sandy Young/scot

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Boutique Location Shopping Planning 317

Inside Retail

NOVEMBER 29, 2021

Black Friday was a successful endeavour for many Australian businesses, according to data from Shopify which found that, over the course of last Friday, local sales grew 34 per cent on the firm’s records from last year. “Each year, Black Friday represents one of the largest single-day sales moments for entrepreneurs around the world, and this year it was bigger than ever,” said Shopify president Harley Finkenstein.

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Consumer ATS 299

Tokinomo

NOVEMBER 30, 2021

Tis the season to be jolly! Also, it’s that time of year when customers are buying a lot more and spending more time in-store than ever. Retailers and brands need to be prepared for holiday shopping because it’s an opportunity that only strikes once a year.

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Marketing Shopping Retail Marketing 246

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Customer Experience

Retail TouchPoints

DECEMBER 3, 2021

Hip-hop entrepreneur Sean “Diddy” Combs has reportedly placed a $3.3 million bid to acquire his own fashion brand, Sean John , out of bankruptcy, according to Bloomberg. The retailer is currently 90% owned by brand management firm GBG USA through a joint venture with Combs, who sold the majority stake in 2016. Combs is now the stalking-horse bidder for Sean John; other interested buyers can submit offers until Dec. 15, 2021.

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Brand Management Fashion Management 327

Retail Wire

NOVEMBER 30, 2021

Dave Clark, CEO of Amazon.com’s consumer business, said the company expects to be the largest carrier of parcels by the end of this year or early in 2022. Mr. Clark said Amazon has been building its supply chain infrastructure for over two decades to get to this point.

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Consumer 245

Retail Focus

NOVEMBER 29, 2021

Sainsbury’s has teamed up with Amazon to open a store where customers can pick up items and leave without having to use a till. It opened the store in Holborn, central London, on Monday, yards away from similar checkout-free stores from Amazon and Tesco. Sainsbury’s has opened a checkout-free store in central London (Sainsbury’s/PA). Sainsbury’s is using Amazon’s Just Walk Out technology for the store, in Amazon’s first partnership with a third-party international customer for the technology.

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Retail TouchPoints

DECEMBER 2, 2021

Since the start of the pandemic, the prevalence ofanxiety, stress, depression and PTSD amongst all age groups has skyrocketed — igniting more conversations around mental health. Subsequently, the term “neurodiversity” has sprung up in multiple conversations surrounding the way we interact with our environments. Neurodiversity celebrates the differences in how people’s brains take in and process information.

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Kiosk Shopping Customer Experience Accounting 317

Retail Wire

DECEMBER 1, 2021

Toys R Us is opening a new U.S. flagship store at the American Dream mall in New Jersey. The store will feature more than 10,000 toys, a two-story slide and an ice cream parlor. “Toys R Us is back and it’s back in a mega way,” said Yehuda Shmidman, WHP Global and Toys R Us chairman and CEO. “This is going to be our largest format store in America.

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ATS 189

Inside Retail

DECEMBER 2, 2021

It’s been a rough two years for many of us and to cap it off, this year’s festive season has its own unique challenges, thanks to delivery delays due to Covid and the emotional toll of being apart from family and loved ones after an extended period of time. In a new report from Emarsys, All I Want for Christmas , 1000 Australian consumers shared their concerns about shopping for gifts this year.

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Shopping Returns Customer Experience Consumer 263

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Retail Focus

DECEMBER 3, 2021

Debenhams.com has opened a physical flagship Beauty destination at the iconic Manchester Arndale. Since the acquisition by the Boohoo Group at the beginning of 2021, the British e-tailer has harnessed their beloved heritage whilst rebranding their aesthetic welcoming a fresher, modern and more inclusive image overall. The launch of the Debenhams.com Beauty store, spreading across two floors and covering a total area of 7,552 sq. ft of prime retail space, will give customers the chance to experie

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Location ATS 162

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. The latest data from the Adobe Digital Economy Index revealed that out-of-stock messages rose a whopping 325% in October 2021 compared to the same month in pre-pandemic times (way back in 2019), and in the last month alone consumers have been hit with more than 2 billion out-of-stock messages online.

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Shopping Shipping Consumer Planning 312

Retail Wire

DECEMBER 3, 2021

Gina Drosos, CEO of Signet Jewelers, which owns Jared, Kay and Zales, said the company had expected consumers to do their holiday shopping earlier this year and made sure it had the right merchandise and marketing plans in place to meet demand. The company’s same-store sales were up 18.9 percent in the third quarter on top of a 14 percent gain during the same period in 2020.

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Planning Consumer Shopping Marketing 147

Inside Retail

DECEMBER 1, 2021

After experiencing bullying in the workplace, Amber Wilkinson left her corporate job and started a small business with the aim of bringing a little more kindness to the world – through clothing. The Melbourne-born brand Kind is Cool has a range of clothing options for kids and adults featuring positive messaging. This Christmas, the brand has launched a festive range of unisex clothing and is donating $2 from every sale to anti-bullying foundation Bully Zero.

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Shipping Marketing Management ATS 246

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

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Accounting

Retail Focus

NOVEMBER 29, 2021

Goldsmiths, one of the UK’s leading luxury watch and jewellery retailers and part of the Watches of Switzerland Group, has invested significantly this year in redesigning its Goldsmiths showrooms. The Lincoln showroom follows the recent openings in Braehead, Brighton , Canterbury, and Reading. With a luxurious and modern retail environment that embraces more of a lifestyle-led, relaxed shopping experience Goldsmiths’ Lincoln showroom features a whole new interior design concept and an exceptiona

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Shopping ATS 32

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Businesses continued to be put to the test over the last year, especially small business owners in retail and ecommerce. Relentless challenges including supply chain disruptions, weather disasters and a ship stuck in the Suez Canal slowed shipments and delivery of goods to consumers.

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Shipping Finance Customer Experience Consumer 305

Cisco Retail

DECEMBER 3, 2021

In a recent blog , Al Huger spoke about Cisco’s vision of Extended Detection and Response (XDR) ; specifically covering the breadth of definitions in the industry and clarifying Cisco’s definition of XDR: “A unified security incident detection and response platform that automatically collects and correlates data from multiple proprietary security components.”.

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Promotions Accounting Management ATS 145

Inside Retail

DECEMBER 1, 2021

Woolworths Group has put forward its own non-binding bid to acquire Australian Pharmaceutical Industries at a cash price of $1.75 per security – a 20c per share premium on Wesfarmers’ $1.55 per security offer. According to Woolworths, API’s board has determined their proposal is likely to be superior to Wesfarmers’, and it is working to “quickly” finalise its due diligence enquiries.

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Planning Beauty and Health Location Marketing 246

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Dive

NOVEMBER 27, 2021

Vaccinations have made in-store shopping possible and even fun, but this holiday season remains complicated.

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Shopping 144

Retail TouchPoints

DECEMBER 2, 2021

Dollar General is preparing to embark on a massive expansion as it comes off a strong Q3 2021. The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022. The new store openings will help Dollar General maintain its momentum.

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Planning Location Consumer Marketing 305

Cisco Retail

DECEMBER 2, 2021

There is no doubt that the future of work for almost everyone is hybrid, but the reality of keeping a hybrid workplace up and running is a complex endeavor. Whether your business has 100, 1000, or 100,000 employees, keeping them connected and secure from wherever they choose to work, is no small task. The race to keep ahead of this hybrid workforce has also accelerated the journey to the cloud for many enterprises.

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Operating Expenses Management Location 145

Inside Retail

DECEMBER 1, 2021

Premier Retail has suffered a stop-start beginning to FY22, with total sales down 3.5 per cent throughout the half-to-date due to the mandated closure of more than half of its store network. According to the business, which runs Jay Jays, Just Jeans, Peter Alexander, Smiggle, Portmans, Jacqui.E, and Dotti, it has already lost more than 42,000 trading days this financial year – though stores have already started reopening across key states in Australia and New Zealand.

Accessories 246

Accessories Fashion 246

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Customer Experience

Nvidia

NOVEMBER 29, 2021

NVIDIA is making it easier than ever for researchers to harness federated learning by open-sourcing NVIDIA FLARE , a software development kit that helps distributed parties collaborate to develop more generalizable AI models. Federated learning is a privacy-preserving technique that’s particularly beneficial in cases where data is sparse, confidential or lacks diversity.

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Planning ATS Management 140

Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with.

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Checkout Payment Services Customer Experience Supermarket 297

Cisco Retail

DECEMBER 2, 2021

Introduction . We are proud to announce that Snort 3 is officially available in a container form factor (called “Snort 3 Anywhere”) on AWS Marketplace to be consumed in your Kubernetes cluster either running on AWS or On-prem. It’s yet another way that we are fulfilling our vision to simplify security for networks, workloads, and applications across your multi-cloud world. .

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Management Finance Consumer Fulfillment 145

Inside Retail

NOVEMBER 29, 2021

China’s dominance in manufacturing has made it the factory of the world. The subsequent economic growth enriched an ever-expanding middle class, and the country’s retail industry has quickly adapted to supply a growing appetite for consumption. Some of these developments in the way people spend their money, powered by the latest technology, will soon be appearing on a device near you.

Shopping 246

Shopping Payment Services Advertising Social Commerce 246

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Marketing

Retail Dive

DECEMBER 2, 2021

Big promotions are hard to find this season, which could spell trouble for those retailers with deeper discounts.

Promotions 138

Promotions 138

Retail TouchPoints

NOVEMBER 30, 2021

Marta Ortega Pérez has been named Chairwoman of Inditex Group — parent company of Zara , Pull&Bear and Massimo Dutti — and Óscar García Maceiras will replace Carlos Crespo as CEO, completing a “generational handover process” at the fashion conglomerate that began in 2011. Pérez, the daughter of Inditex founders Amancio Ortega and Rosalía Mera, has worked in different areas of the group for the last 15 years, in particular strengthening Zara’s brand image and fashion proposition, an are

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Fashion Finance Management ATS 296

Cisco Retail

DECEMBER 2, 2021

The Commonwealth Government in Australia recently announced imminent changes to reporting obligations related to critical infrastructure security. The changes have been under consideration for some time and the subject of widespread consultation among owners and operators of 11 sectors which have been identified as high priority. Referred to as CISONS – or critical infrastructure and systems of national significance – these high priority infrastructure assets have the potential to cause enormous

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Inside Retail

NOVEMBER 28, 2021

Virgil Abloh, artistic director at LVMH, Louis Vuitton and Off White, has passed away. Abloh had been privately battling cancer for several years, according to a statement from LVMH. “We are all shocked after this terrible news,” LVMH chairman and chief executive officer Bernard Arnault said. “Virgil was not only a genius designer, a visionary, he was also a man with a beautiful soul and great wisdom.

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Fashion ATS 246

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience