Retail Focus

SEPTEMBER 27, 2021

In celebration of five decades in music, one of the world’s most iconic bands, Queen, will feature in a dedicated experiential pop-up shop at 57 Carnaby Street that opens tomorrow, Tuesday 28th September. The store opens to the public tomorrow morning at 11am with an exclusive launch of a limited edition vinyl of Queen The Greatest Hits. Marked with tomorrow’s date and Carnaby Street for this special occasion, only 1,000 of these limited edition vinyls have been produced.

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Thrift Store Fashion Accessories Apparel 299

Inside Retail

SEPTEMBER 29, 2021

Kate Morris has co-founded a new private equity firm in an effort to knock down the walls she faced as a female founder raising capital for Adore Beauty. The new venture, Glow Capital Partners, aims to help purpose-led founders make a positive impact through business, according to Morris. “My experience as a woman founder trying to raise capital was one of walking into rooms full of men in suits,” said Morris.

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Marketing 297

Retail TouchPoints

SEPTEMBER 28, 2021

In a nod to rising last mile costs, Whole Foods is ending free delivery for Amazon Prime members on Oct. 25, 2021. Orders placed through Amazon Prime will include a $9.95 delivery charge designed to help cover operating costs, a Whole Foods spokesperson told CNN Business. Whole Foods delivered three times as many orders in 2020 as it did in 2019, causing the costs associated with equipment and technology to rise.

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Shipping Consumer Planning Marketing 286

Tokinomo

SEPTEMBER 28, 2021

We all know that the pandemic affected most industries, including retail. However, its impact wasn’t just due to restrictions which meant closed stores and lower sales. Recent stats show that it also had an impact on customer behavior, especially on customer loyalty.

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Focus

SEPTEMBER 29, 2021

Among those working in the construction and building industry, it’s a common occurrence to hear complaints about issues around there being far too much red tape in modern times, which is seen by some as having a very negative effect on how the industry works today. Some people in the industry get frustrated and feel it’s almost impossible to complete large projects on time within deadlines, and on budget, whilst also managing to stay within all the regulations that surround construction in the U

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Management Returns ATS 264

Inside Retail

SEPTEMBER 28, 2021

Australians ordered over 1 billion parcels during 2020, a first for the country, according to the latest Pitney Bowes parcel shipping index. In a year that saw bricks-and-mortar shut down for extended periods, forcing many Australians to shop online for the first time, Australia’s parcel volumes hit a new high – with an average of 40 parcels generated per person.

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Shipping Marketing Management Shopping 289

Retail Wire

SEPTEMBER 28, 2021

Gopuff, the third-party delivery service, is planning on opening a 23,700-square-foot store in Ardmore, PA, at the site of a former local hardware store. The startup has opened other locations but those were for delivery only, which would make the new location the first to also operate a retail business. Gopuff delivers groceries and other everyday essentials in more than 1,000 cities in the U.S. and Europe.

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Location Planning ATS 245

Retail Focus

SEPTEMBER 29, 2021

In a cooperative venture with local retail partner June Co., FREITAG is opening a store in Seoul’s vibrant Hongdae district. The store will be the Zurich bag manufacturer’s third in the South Korean metropolis. This new FREITAG store will have nothing to hide. Products are delivered directly in front of the store entrance. Inside, too, there’s a spirit of openness and transparency.

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Accessories Shopping Planning 173

Inside Retail

SEPTEMBER 30, 2021

Australia’s international borders are set to open in November, according to Prime Minister Scott Morrison, though state premiers have already started pushing back. Morrison made the announcement on Friday, noting that the decision was always part of the National Plan. Business groups, which have pushed for the reopening of borders to bring in vaccinated workers and international shoppers, welcomed the move.

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Planning 276

Retail TouchPoints

SEPTEMBER 29, 2021

Over the past few years, the subscription economy has grown to new heights. While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business.

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Payment Services Customer Retention Apparel Consumer 261

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

SEPTEMBER 29, 2021

Walmart is planning to give its existing workers extra hours heading into the holiday season and add 150,000 new employees for the holiday season in both full- and part-time roles. The retailer said it is looking to add 20,000 to its permanent payroll in supply chain jobs.

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Planning 147

Retail Focus

SEPTEMBER 29, 2021

The Wildes Group has announced plans to open the first-ever private members’ club in Chester, having taken out a long-term lease on the Grade I listed Booth Mansion building. Located in the city’s Watergate Street, the historic building will be transformed into ‘W’, an exclusive private members’ club, complete with a casino, cinema screening room, and a private meeting room.

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Boutique Planning Location ATS 162

Inside Retail

SEPTEMBER 30, 2021

Fashion group Mosaic Brands has purchased the remaining 49.9 per cent of online retailer EziBuy for what will amount to $11 million. The business, then known as Noni B Limited, picked up a majority stake in EziBuy for $1 in late 2019, and the full acquisition will approximately double its annual online sales to make up almost 30 per cent of total revenue.

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Fashion Planning Accessories 264

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Insourcing Fulfillment. Many traditional retailers have relied on the belief that controlling more parts of their supply chain will bring costs down.

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Fulfillment Shipping Accounting Apparel 260

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Customer Experience

Cisco Retail

SEPTEMBER 29, 2021

Protecting privacy continues to be a critical issue for individuals, organizations, and governments around the world. Eighteen months into the COVID-19 pandemic, our health information and vaccination status are needed more than ever to understand the virus, control the spread, and enable safer environments for work, learning, recreation, and other activities.

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Consumer Marketing ATS 145

Nvidia

SEPTEMBER 28, 2021

Autonomous trucks need to lighten the load when it comes to mapping, while still perceiving their surrounding environments reliably. That’s the approach Kodiak Robotics, a Silicon Valley-based self-driving truck startup, is taking to deploy safer and more efficient delivery and logistics. Today, the company unveiled its fourth-generation vehicle — powered by NVIDIA DRIVE Orin — that uses lightweight mapping and a discreet, modular hardware design to achieve level 4 self-driving capabilities.

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Location Planning ATS 145

Inside Retail

SEPTEMBER 27, 2021

National retail sales fell 1.7 per cent in August compared to a month prior, and slowed 0.7 per cent compared to the same time last year. The data, care of the ABS, demonstrates the prolonged impact lockdowns around the country are having on the retail industry: clothing, footwear and personal accessories sales fell 17.4 per cent, department stores 15.9 per cent, household goods 5.9 per cent and cafes, restaurants and takeaway food 0.8 per cent.

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Department Stores Accessories Planning ATS 263

Retail TouchPoints

OCTOBER 1, 2021

Neiman Marcus Group (NMG) said it recently learned personal information from as many as 4.6 million online customers had been obtained by an unauthorized party. The company is in the process of notifying its online customers of the security breach, which occurred in May 2020. The retailer said it has notified law enforcement and is working closely with Mandiant , a leading cybersecurity expert, to investigate.

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Payment Services Accounting 254

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Small Biz Trends

SEPTEMBER 26, 2021

Cashiers play an important role in your business operation as they handle most of the monetary transactions. Not only do they handle your business’ cash they also can impact customer retention and prevent fraud. In this article, we will highlight some of the common mistakes cashiers make and how to look out for them. 10 Common Errors that Cashiers Make and How Employees Can Avoid Them.

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Payment Services Accounting Customer Retention Returns 142

Cisco Retail

SEPTEMBER 28, 2021

Cybersecurity affects all of us, but the industry uses complicated terms that make it hard to understand. For example, what is ransomware and how does it work? What does phishing mean? Or zero trust? Let’s discuss these cyber concepts in simple, everyday language. And let’s cover what the good guys are doing to make our online lives safer. What’s ransomware?

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Payment Services ATS 141

Inside Retail

SEPTEMBER 28, 2021

Australia Post has hit a temporary pause on e-commerce pick-ups in Melbourne for five days as the city’s parcel volume hits record levels. Between Friday 1 October and Wednesday 6 October, retailers in Greater Melbourne Metro will not have any new e-commerce purchases collected. “With parcel volumes at Christmas levels, our network continues to be under increased pressure, and is amplified in Victoria where we continue to manage a heavily reduced workforce due to the impact of the Delta strain,”

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Management ATS 246

Retail TouchPoints

SEPTEMBER 27, 2021

Nordstrom has introduced a two-story Nordstrom Home retail space at its NYC flagship location in Midtown Manhattan with an emphasis on city living featuring products such as compact appliances, small furniture and suitcase-friendly items for tourists. The move coincides with the debut of Nordstrom Home, a newly expanded merchandise assortment concept that includes kitchen and tabletop, home textiles and home décor.

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Shopping Location Planning Consumer 253

Advertiser: ZoomInfo

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Planning

Retail Dive

SEPTEMBER 29, 2021

The department store has rented the 2,200-square-foot billboard for 60 years, and filed an injunction stipulating that it can't legally go to a competitor.

Department Stores 138

Department Stores 138

Cisco Retail

SEPTEMBER 29, 2021

As we ride the biggest digital wave in history, the internet has become fundamental to how society maintains livelihoods, conducts business, and stays connected. With it, come a constant evolution of risk. Phishing, service disruptions, ransomware, and other attacks hijack data, destroy sources of income, steal identities and invade privacy, derail nations, and change the course of history.

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Consumer Management Accounting ATS 139

Inside Retail

SEPTEMBER 28, 2021

Byron Bay refillables start-up Zero Co has announced a $4.3 million equity crowdsource funding campaign to support the expansion of the brand’s product range and plans to enter the global market next year. “We’re giving customers (and all Australians) the opportunity to invest in Zero Co and help us tackle the global plastic problem at a larger scale,” founder Mike Smith told Inside Retail.

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Planning Marketing ATS 246

Retail TouchPoints

SEPTEMBER 29, 2021

For more than 150 years, Parisian department store La Samaritaine has overlooked the banks of the Seine, a sweeping expanse of glass and intricately painted iron that proudly proclaimed the store’s position at the center of French commerce, both geographically and ideologically. Until 2005 that is, when the doors of La Samaritaine were summarily shuttered.

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Department Stores Planning Fashion Boutique 251

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Hyken

OCTOBER 1, 2021

This week we feature an article by Jason Grills, Customer Support Expert at ProProfs , a company that provides software that empowers organizations to deliver happiness to their customers and employees. He writes about what automated customer service can do for your business. Customer service automation isn’t a new deal for businesses. It has built a stable reputation for itself in the past decade.?

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Customer Experience Management Returns ATS 137

Retail Dive

SEPTEMBER 28, 2021

With its latest online store, off-pricer TJX Cos. is expanding its digital sales efforts in a sector that has long shunned internet retailing.

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Inside Retail

SEPTEMBER 28, 2021

The Iconic is furthering its push into sustainability by implementing a one-click functionality to its website which allows customers to resell, rent or recycle their pre-loved fashion. Through a partnership with AirRobe, the business seeks to help its customers enter the circular economy and reduce the issue of fashion waste. “Together we join forces to accelerate the circular fashion movement by providing Iconic customers with a seamless solution to shop more responsibly, extend the life cycle

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Retail TouchPoints

SEPTEMBER 28, 2021

Some say that in the new era of retail, data is gold. For others, data is oil. Whatever valuable commodity data represents, it’s key for retailers in their quest to drive innovation and differentiation in vital areas including marketing, customer experience and product development. But new laws, regulations and tech policies are forcing businesses to completely rethink how they collect and use data.

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Consumer Marketing Customer Experience Management 248

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Customer Experience