Sat.Apr 17, 2021 - Fri.Apr 23, 2021

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The ABCs of Digital Accessibility (and Beware of Shortcuts!)

Retail TouchPoints

Expanding your market share is always a good thing. That’s why digital accessibility should be on the minds of every online retail business. Digital accessibility means making your website easy and usable for persons with disabilities to read, navigate or make purchases. Many people with disabilities rely on user-side assistive technologies, but if your site’s content isn’t built with this in mind, shopping will be difficult or impossible for them.

Marketing 277
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Retail sales recover in March: ABS

Inside Retail

Retail sales rose 1.4 per cent during March, according to preliminary results released by the Australian Bureau of Statistics. Turnover rose 2.3 per cent when compared to March last year, said Ben James, ABS director of quarterly economy wide surveys. “Victoria and Western Australia led the rises, after Covid-19 lockdowns impacted retail sales in February 2021,” James said.

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What Is Business Intelligence? Definition

Wiser

Business intelligence or market intelligence is the process of studying, analyzing, and visualizing information related to businesses, products, or markets. Business intelligence is, therefore, a broad concept that can encompass: Price intelligence. Competitive intelligence. Technology intelligence. Market research. Monitoring of customers, suppliers, and distributors.

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Amazon to open hair salon in UK to trial latest technology

Retail Focus

Amazon is cutting into the hair styling sector with the opening of its own salon in the UK. The bricks-and-mortar “experiential” venue is launching in London’s Spitalfields, on Brushfield Street, as a showcase for new products and the latest industry technology. Augmented reality hair consultations and point-and-learn technology will be among the innovations being tested (Amazon/PA).

Location 325
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Retail TouchPoints and design:retail Reveal the 40 Under 40 Class of 2021

Retail TouchPoints

Retail TouchPoints and design:retail have selected the next class of the 40 Under 40 — the top 40 professionals in the retail industry under the age of 40 who are paving the way for the next era of retail. This year, the publications expanded nominations to include all roles and job functions in the retail ecosystem — from ecommerce and marketing to innovation and store design.

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McDonald’s heading to Federal Court over denied rest breaks

Inside Retail

The Shops, Distributive and Allied Employees Association has lodged a case against a second McDonald’s franchisee in the Federal Court, claiming the owner-operator of a number of sites across South Australia denied workers paid rest breaks. Delbridge Investments, owned by Graham Delbridge, owns and operates the Murray Bridge, Rundle Mall East, and Trinity Gardens McDonald’s sites, and formerly owned the franchise at Cross Roads.

More Trending

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Braintree Village announces the opening of regional debut for luxury brand Armani

Retail Focus

Landsec has announced that Italian luxury fashion brand Armani has opened its first-ever outlet in Essex at Braintree Village, in line with non-essential retail opening across the country. Spanning 1,889 sq ft, the new Armani store is next to Polo Ralph Lauren, joining other leading designer brands such as Calvin Klein, Tommy Hilfiger, and Timberland all operating within Braintree Village.

Fashion 279
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Pinterest and Shopify Deepen Relationship, Bringing Marketing Tools to 27 New Countries

Retail TouchPoints

Pinterest is expanding its partnership with Shopify to 27 new countries, including Australia, Austria, Brazil, France, Germany, Italy, Spain, Switzerland and the UK. The Shopify Pinterest Channel is now home to more than 1.7 million merchants. The Channel grants retailers that advertise on Pinterest through Shopify access to Dynamic Retargeting, which enables them to re-engage with Pinners who have already expressed interest in their products on Pinterest.

Marketing 321
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Preparing for the future of online retail

Inside Retail

The e-commerce industry is growing at a rapid rate, and it’s impacting brands and retailers in numerous ways. On the one hand, the accelerated state of e-commerce means there are countless opportunities for the prepared seller. At the same time, it can be incredibly challenging to keep up with trends that change almost daily. Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt.

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Kinder's In-store Marketing Campaign goes viral on Social Media

Tokinomo

Brick and mortar stores are considered old-fashioned and many customers are turning to online platforms to make their grocery shopping. However, there are still powerful and innovative brands that know how to attract customers in stores and engage with them. Ferrero is one of those brands!

Marketing 246
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Ambitious plans for the Nicholsons Quarter demonstrate way forward for high street revival

Retail Focus

Design proposals prepared by JTP for Areli Real Estate and Tikehau Capital for the redevelopment of Maidenhead town centre have been unanimously approved by the Royal Borough of Windsor and Maidenhead. At a time when high streets are in crisis and in need of Government support, these ambitious plans will see £500 million of investment in Maidenhead, building a new town centre designed in partnership with the local community. .

Planning 204
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Dollar General Chooses New Solution to Enhance Training During Hiring Surge

Retail TouchPoints

Dollar General is planning to hire 20,000 new employees in spring 2021 as it begins the process of opening 1,050 new stores , remodeling 1,750 existing locations and relocating 100 stores by the end of the year. To help onboard and guide both new and current employees, the retailer has entered an employee training partnership with Axonify. Dollar General will utilize the Axonify training platform and content marketplace to enable continuous, personalized business learning and development to its

Location 306
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Construction starts on Amazon Australia HQ in downtown Melbourne

Inside Retail

Property company Charter Hall Group has begun the construction of the $1.5 billion 555 Collins Street precinct which will house online retailing giant Amazon’s new headquarters in Melbourne. Stage 1 of construction, scheduled for completion by early 2023, is worth $750 million and comprises a 48,000sqm premium office tower. A second office tower of 32,000sqm will include premium food and beverage retailers as well as a health and wellbeing hub.

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Here’s What Brands Can Learn from Nike & Adidas Digital Disruption Amidst COVID-19

Intelligence Node

Examining the increasingly digital, personalized sportswear market. As with many retail sectors, the 2020 sportswear faced some unprecedented changes due to Covid-19 — both from customers and the market at large. For starters, Covid’s impact can be seen in changing customer values. On a surface level, demand for athleisure increased. The pandemic forced stay-at-home orders […].

Marketing 197
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Kohl’s adds Tommy Hilfiger to its menswear department

Retail Wire

Kohl’s has reached a deal with Tommy Hilfiger to sell the brand’s menswear line in 600 of its 1,100 stores in the U.S. and on the retailer’s website. “The addition of Tommy Hilfiger further supports our continued work to evolve our brand portfolio to increase our relevancy with our loyal customers and bring new customers to Kohl’s,” said Doug Howe, Kohl’s chief merchandising officer, in a statement.

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Study Forecasts Accelerated Adoption of Digital Wallets and Buy Now, Pay Later

Retail TouchPoints

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% of U.S. ecommerce share in 2020, up from 23.7% in 2019. The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. Buy now, pay later (BNPL) also thrived over the past year, rising nearly 78% to account for 1.6% of ecommerce spend.

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McDonald’s implements global inclusive workplace initiative

Inside Retail

McDonald’s has unveiled an initiative to foster safe and inclusive workplace it calls Global Brand Standards. The policy will focus on four main areas: harassment, discrimination and retaliation prevention; workplace violence prevention; restaurant employee feedback; and health and safety. The company says the standards have been set to further ensure physical and psychological safety for its employees and customers. .

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Homebase goes big on going small

Retail Focus

Homebase has ramped up the rollout of its small-format stores with the opening of a new high street shop in Walton-on-Thames, Surrey. In a show of its belief in the future of the British high street, Homebase has added a Kitchens by Homebase to an existing Bathstore showroom and taken on neighbouring units which include a DECORATE by Homebase and the retailer’s first small-format Homebase store, offering a range of home and garden essentials.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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How Does Wiser Define Market Listening?

Wiser

It’s hard to set the right price, build the perfect promotion, launch a new product, or otherwise achieve eCommerce success in your market. These challenges come up all the time during our conversations with professionals in your space—you need high-quality data , and you need to be able to trust it and act on it. To address these needs, we’ve worked hard on an online suite of solutions that extract data and turn it into actionable insights.

Marketing 148
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Final Bezos Shareholder Letter: 200M Amazon Prime Members, Failed Unionization Vote

Retail TouchPoints

Amazon CEO Jeff Bezos tackled a wide range of topics in his final letter to shareholders before he passes the CEO baton to Andy Jassy, current head of the Amazon Web Services division, later this year. In addition to discussing the recent failed unionization vote in Bessemer, Ala., climate change and how the company can continue to innovate, Bezos started the letter by touting some big stats: Amazon Prime members now number 200 million worldwide.

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Woolworths launching marketplace offer, invests in Marketplacer

Inside Retail

Supermarket giant Woolworths is working to open up its online ecosystem to new suppliers and partners with the launch of a marketplace offering, driven by an investment in Australian startup Marketplacer. The marketplace, which will be called ‘Everyday Market’ will offer products in new categories, such as homewares and clothing, and will initially see Woolworths Group stablemate Big W sell products on the Woolies site later this year.

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Sleep.8 ‘Awakens’ the Kings Road with debut central London store launch

Retail Focus

Sloane Stanley has today announced the launch of technology-led sleep smart brand, Sleep.8 at 366-368 King’s Road, marking the brand’s debut central London location. . Sleep.8 Chelsea’s 1336 sq. ft store provides bespoke solutions to customers for sleep-related challenges to facilitate the best night’s rest possible, from high-tech beds, bed-ware, mattresses and furniture, to temperature-controlled pillows and dream-enhancing sleep aids.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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One woman’s career in tech and her advice for women and girls

Cisco Retail

Celebrating International Girls in ICT (Information and Communications Technology) Day has never been more important. Recent data reveals a startling economic disparity caused by the pandemic – women losing jobs at almost twice the rate of men, leaving 47 million more women and girls around the world below the poverty line. This makes exposing women and girls to the wide range of career opportunities available in IT – the world’s fastest-growing job sector – critical to helping improve the qu

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Why Now is the Time to Invest in Retail Automation for the Future

Retail TouchPoints

The retail business is dwindling world over. Even before the pandemic, retailers were dealing with strong competition and declining profit margins. Now over a year into lockdown, retailers are striving to learn from past mistakes in a rapidly changing market. Retail is a massive industry. In the United States, there are approximately 3.8 million retail establishments supporting more than a few trillion dollars in GDP.

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Can Amazon blow out the hair care market?

Inside Retail

E-commerce, streaming, artificial intelligence, contactless grocery – Amazon has done it all. But the tech giant’s latest move might be the most surprising yet: hairdressing. Amazon is soon to open a new hair salon in London that’s quite different from any other. The Amazon Salon, located on Brushfield Street in London’s East End, will offer a full range of hair styling services by independent salon Neville Hair & Beauty and will range an extensive selection of professional hair care p

Marketing 246
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Reviving an old business model in the XXI Century

Retail Focus

Over the past three decades, many real estate owners and local authorities within world cities have prioritised the maximisation of financial returns over the creation of vibrant, inclusive and family-friendly destinations – with some exceptions, of course. . While entry barriers for small and independent businesses have become increasingly higher, urbanisation, mass production of goods, and a disposable culture have replaced a once-thriving, localised and eclectic high street with businesses t

Returns 147
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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Nearly a third of small retailers still can't pay their rent

Retail Dive

More than half of minority-owned small businesses couldn't cover April rent, but these are improvements from March's highs, referral network Alignable found.

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Facebook Tests New Functionalities for In-Stream Video Ads

Retail TouchPoints

Facebook and Instagram are adding new In-Stream video capabilities to help retailers maximize the impact of their video ad experiences. New options include topic targeting within Facebook In-Stream video, Instagram Reels Ads for mobile devices and custom Sticker Ads in Facebook Stories. More than 2 billion people watch Facebook In-Stream eligible videos every month, and 70% of In-Stream standalone video ad views are completed, according to Facebook data.

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Bunnings Warehouse offers to host vaccination hubs

Inside Retail

Homewares chain Bunnings has offered to assist with Australia’s vaccine rollout, stating it is open to allowing the government to set up vaccination hubs in its carparks around the country. And, according to a report in The Guardian , health experts are backing the offer – stating it could be an effective way to distribute the vaccine to communities around Australia.

Location 246
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Mason Owen secures sale of new retail park for TCD Estates

Retail Focus

Liverpool based commercial property consultants, Mason Owen, as an adviser to TCD Estates, have achieved an unconditional sale on Berwick-Upon-Tweed retail park, Loaning Meadows to LXi REIT who were represented by Prime Retail. . LXi REIT invests in UK commercial property assets and forward funded the retail park on a fixed price basis. Construction company, Caddick Construction has now started work on phase one of the site, which will consist of 6 units, headlined by Aldi and Home Bargains. .

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt