Retail TouchPoints
APRIL 8, 2021
Not too long ago, the sale of secondhand goods was driven primarily by value: shoppers looking to avoid breaking the bank on big-ticket items or clothes the kids will just grow out of. Recently, however, something new has begun to drive massive growth in the used goods sector — consumers who are shopping based on their values , in addition to searching for value.
Retail Focus
APRIL 8, 2021
The Oxford Street store windows reveal precedes Selfridges reopening on Monday 12 April, when customers will be able to enjoy new and unique experiences dreamed up while its doors have been closed. These include a partnership with SoulCycle to open its first Outside Studio in the UK on Edwards Mews, behind the Oxford Street store, offering fitness enthusiasts the chance to get outside, socialise and ride in a safe environment.
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Inside Retail
APRIL 8, 2021
Fine jewellery retailer Fairfax & Roberts has a long history of connecting with consumers at some of life’s biggest milestones. And it’s this intimate relationship with customers that has seen the brand go from strength to strength since the brand was established over 160 years ago. Here, managing director Irene Deutsch shares an insight into her own career journey, lessons learned from the past year and the ways the brand is staying relevant with the modern consumer.
Tokinomo
APRIL 9, 2021
The last mile is the hardest, but it is also the most rewarding. This is also true in retailing. While retailers focus on getting their customers inside the shops, they forget about the most important part: last mile advertising.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
APRIL 9, 2021
In a surprisingly lopsided outcome, workers at BHM1, the Amazon fulfillment center in Bessemer, Ala., rejected the opportunity to join the Retail, Wholesale and Department Store ( RWDSU ) union. Amazon had vigorously opposed the prospect of unionization, and its victory deals a major setback to organizing efforts at the company, which employs 1.3 million people worldwide with more than 950,000 workers in the U.S. alone.
Retail Focus
APRIL 7, 2021
Sempere Mannequins launches a collection of sports and athletic mannequins, designed to express the strength and dynamism of the human body in movement. Comprised of over 60 mannequins, torsos and accessories, the Olympia + Invictus collection evokes energy, victory and prestige to highlight the garments on display. Sempere has carried out detailed studies of human anatomy and movements, to create a collection of mannequins with poses that bring the dynamism of sport into the shop window.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Intelligence Node
APRIL 7, 2021
Table of Contents Introduction: Adapting to the ‘New Normal’ of the CPG Industry 5 Key CPG eCommerce Challenges Top CPG Trends In The New Age Retail Economy Best Practices to Win the Evolving Online CPG Market Conclusion: The Way Forward is Digital There is not one industry or business that wasn’t impacted by the pandemic […]. The post Navigating the Changing CPG Retail Landscape – Challenges, Trends, & Best Practices appeared first on Blog.
Retail TouchPoints
APRIL 6, 2021
Social commerce is poised to be the focus of the next retail revolution: two-thirds of consumers say that social media has become as important as their other sources of information when making purchase decisions, according to data from Facebook. The social giant has embraced the selling potential of its user community, and both online and brick-and-mortar-focused retailers are using it to connect with shoppers in new ways.
Retail Focus
APRIL 9, 2021
On Monday 12th April, Frasers Group plc will open the doors for the very first time to Frasers Wolverhampton, a dynamic 34,000sq ft retail destination in the heart of the city. Designed as an inspirational place to meet, explore and shop; Frasers boasts a range of beauty, fashion, premium and contemporary accessories and designer childrenswear. Frasers will also feature homewares in an interactive Frasers House area of the store, and a vibrant new restaurant that will open at a later date in li
Inside Retail
APRIL 8, 2021
Dutch fashion retailer Scotch & Soda is accelerating its global expansion plans with a total of 15 new brick-and-mortar stores and 12 shop-in-shops opening worldwide over the next six months. Cities across key markets in Europe, North America, the Middle East and Asia-Pacific will welcome the retailer, which has just unveiled its new brand identity embodying “the free spirit of Amsterdam”.
Speaker: Amanda Adams, Fractional CFO, CPA
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Retail Wire
APRIL 9, 2021
Fast Retailing, parent company Uniqlo, announced that it posted a profit of $1.53 billion for the six months through February. The retailer expects further improvements going forward, but has seen some supply chain disruptions after two factories it uses in Myanmar were closed due to fires that happened as civil unrest continues following a military coup.
Retail TouchPoints
APRIL 5, 2021
Athleticwear brand lululemon shared plans to expand its physical store presence, opening 40 to 50 new mainline locations globally in 2021, according to comments made during its Q4 earnings call with analysts. “In 2021, we’ll be implementing a number of exciting initiatives, starting with the initiative to kickstart our stores,” said Calvin McDonald, CEO of lululemon on the call.
Retail Focus
APRIL 6, 2021
The longest and fastest zip wire in England, Skywire, is to open on May 14 at Bluewater , one of Europe’s leading retail and leisure destinations. Landsec is redefining the Bluewater experience and Skywire is the first of nine unique attractions that will comprise Hangloose Adventure , a brand new large-scale leisure offer at Bluewater. Skywire is the focal point of Hangloose Adventure, and includes four individual 725-metre-long zip wires linked to a 15.5-metre high dispatch tower situated on
Inside Retail
APRIL 8, 2021
Customer service in a multi-cultural world is a complex matter. While good customer service rests on the ability to establish trust, rapport and demonstrate respect, how we achieve that differs across cultural groups. How many cultures does your business encounter on a typical day? Even with borders closed to international shoppers, businesses are constantly navigating diverse cultural situations within our national borders.
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I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Wire
APRIL 9, 2021
Early results being tabulated by the National Labor Relations Board shows about 70 percent of workers at an Amazon.com warehouse in Alabama have voted against being represented by the Retail, Wholesale and Department Store Union. “Our system is broken, Amazon took full advantage of that, and we will be calling on the labor board to hold Amazon accountable for its illegal and egregious behavior during the campaign,” Stuart Appelbaum, president of the union, said in a statement.
Retail TouchPoints
APRIL 9, 2021
Like many others, retail is currently in its most testing period, yet buy online, pick up in-store (BOPIS) is currently revolutionizing the modern-day retail experience. BOPIS is a hybrid shopping experience allowing customers to buy items online and then pick them up in a physical store. BOPIS helps retailers provide a more accurate stock inventory and better visibility of the stock, keeping supply chains running smoothly.
Retail Focus
APRIL 6, 2021
Shoppers are ready to hit the pavements after weeks of national lockdown, as new research from O2 has found that 62% missed going into physical shops during Covid-19 lockdown restrictions – a 12% increase since July, and 65% are planning to go back to the high street for things they would have brought online during lockdown. Additionally, 90% are looking forward to the opening of non-essential retail stores and 24% are drawn to shopping in person due to the enjoyment of the atmosphere.
Inside Retail
APRIL 6, 2021
Australia’s small marketplace and the continued decline in onshore manufacturing are among the biggest barriers facing local fledgling designers, according to Melbourne Fashion Hub founder Julia Browne. Browne is an advocate and supporter of emerging and independent fashion designers. She officially launched the Hub at the end of March as part of Melbourne Design Week, with the aim of giving young fashion graduates the tools they need to be successful in the business world.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Wire
APRIL 9, 2021
Amazon.com is moving its annual Prime Day event to June, according to sources reported to be familiar with the matter. The retail and technology giant declined to either confirm or deny any changes to plans for the company’s 2021 multi-day sales promotion for Amazon Prime members. Amazon held Prime Day in July until last year when it made the decision to push the event back due to challenges created by the novel coronavirus pandemic.
Retail TouchPoints
APRIL 8, 2021
Trax , a cloud-based solution that helps CPG brands and retailers optimize their inventory strategies through data and analytics, has secured $640 million in Series E funding. The round was led by SoftBank Vision Fund 21 and technology-focused funds managed by existing investor BlackRock. The Trax suite of solutions is aimed at accelerating the digital transformation of grocery retail by providing granular visibility of inventory and store conditions.
Retail Focus
APRIL 4, 2021
Browns Brook Street, located at 39 Brook Street in the heart of London’s Mayfair, is an enchanting destination designed to immerse you in a curated world of fashion, fine jewellery, food and culture. The move from their roots on South Molton Street, which first opened its doors in 1970, cements Browns as a purveyor of experiential retail, celebrating innovation and translating the brands pioneering spirit into new and exciting retail concepts that place emphasis on technology and the power of pe
Inside Retail
APRIL 7, 2021
GlamCorner has expanded its rental reach to partner directly with Australian fashion designers, with Byron Bay-based Spell among the first to launch a bespoke online store allowing customers to rent from the brand. Using a GlamCorner-hosted store, customers can now choose from 48 Spell garments to rent from the ‘Sister to Sister’ rental platform, with delivery, return and cleaning handled by GlamCorner.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Wire
APRIL 8, 2021
The nation’s largest grocery and meal delivery companies are planning to roll out credit cards that offer rewards to frequent users of their services. Instacart is expected to launch a card next year that will allow cardholders to earn five percent back on purchases it delivers. DoorDash is said to be deciding on a card provider and is looking to recruit restaurants and other companies it works with to participate in partner offers.
Retail TouchPoints
APRIL 9, 2021
FBA (Fulfillment by Amazon) aggregator Elevate Brands , which acquires and operates Amazon third-party businesses, has raised an additional $12.5 million in bridge funding from its existing group of fintech and ecommerce business investors. The new capital brings the company’s total funding to more than $67.5 million in 2021. This most recent investment enabled Elevate to acquire its 20th Amazon Marketplace brand earlier in April 2020, and will fuel its plan of buying three to four new sellers e
Retail Focus
APRIL 9, 2021
The struggles of the UK high street and the acceleration of retail sales from ‘bricks to clicks’ have never been more apparent than during the Covid-19 pandemic. With consumer use of e-commerce said to have accelerated by up to five years in the first UK lockdown, some retailers were initially left floundering as panic buying ensued and supply chains were challenged to keep shelves stocked, as well as extend their home delivery capabilities.
Inside Retail
APRIL 5, 2021
Tributes have been flowing in from around the world since Australian fashion icon Carla Zampatti passed away in Sydney on Saturday 3 April at the age of 78. Customers, past employees and leaders across various sectors, from fashion and politics to sports and media, have shared their memories of the acclaimed designer. In October last year, I spoke with Carla for the first time at a Sydney event for Afterpay Australian Fashion Week, when it was announced that the show would make a return as a phy
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Retail Wire
APRIL 8, 2021
Ryan Cohen, a co-founder and former CEO of Chewy, will become the next chairman of GameStop, to take effect at the company’s annual shareholder meeting scheduled for June 9. Mr. Cohen, who took a stake in the gaming retailer last year, has been leading an effort to transform its digital operations and close underperforming stores.
Retail TouchPoints
APRIL 7, 2021
The Collected Group Company (TCG), a women’s fashion retail group with brands including Joie , Equipment and Current/Elliott , has filed for bankruptcy protection. The company plans to reduce its debt and give senior lenders additional ownership as it seeks to reverse its fortunes or, potentially. sell off brands. The retailer plans to use this as an opportunity to negotiate with landlords as it restructures its finances, according to court papers.
Retail Focus
APRIL 8, 2021
Sloane Stanley has today announced the signing of luxury pet lifestyle brand and grooming parlour, Love My Human, for a brand-new 1810 sq. ft concept at 330 King’s Road set to open to the public in July. . Titled the Love My Human ‘Townhouse’, the new boutique site will be graced with Little Greene luxury paints and wallpaper and will encompass three floors of dog themed extravagance and care.
Inside Retail
APRIL 6, 2021
It may have been a tough year for retail, but former Alceon executive director Richard Facioni is feeling bullish about its future and today, he’s putting his money where his mouth is with the launch of his private equity business, ACTA Group, focusing largely on retail. “We’re seeing more opportunities in retail and through Covid in particular, with all the changes happening, like consumer [behaviour], it’s going to set up some really interesting opportunities going forward,” he told Inside Ret
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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