Retail TouchPoints
JULY 21, 2020
As COVID-19 has accelerated the trend away from cash payments to mobile and other contactless methods, Starbucks and 7-Eleven have both expanded their mobile payment options. Starbucks Reward members using the company’s mobile app will be able to earn rewards, which Starbucks calls stars, when they pay with cash, credit and debit cards or mobile wallets.
Nahanco
JULY 21, 2020
There are a variety of face masks being worn today during the pandemic. And if you are in a public place where you will encounter other people, you should wear a mask according to the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO). According to John Hopkins Medicine , “wearing cloth face masks or coverings in public when physical distancing can’t be observed, does offer protection against spread of COVID-19.”No mask will offer full protection and this blog i
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IntelligenceNode
JULY 24, 2020
In the past decade, retail has evolved rapidly, opening numerous new opportunities for brands and retailers. Technology has further pushed the boundaries of retail and has given way to e-commerce adoption – further accelerated by COVID-19 in the past few months. With technology at their fingertips, today’s shoppers are informed and are constantly comparing prices […].
Shopperations
JULY 24, 2020
I first met Carmen Brace many years ago when we both worked for Conagra Brands. I admired her vibrant energy and sharp mind, so even after both of us left the corporate world, I followed Carmen's entrepreneurial story and always looked forward to seeing what she was going to do next.
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Retail TouchPoints
JULY 21, 2020
The coronavirus pandemic has done little to slow Aldi ’s growth: the low-price supermarket chain has opened its 2,000 U.S. store, and it plans to open 70 more brick-and-mortar locations in 2020. Four of those new stores will be in the greater Phoenix area, representing a new market for Aldi , as well as its first locations in Arizona. In 2021, Aldi plans to open stores in its 38th state, Louisiana, and will break ground on a new regional headquarters and distribution center located in Loxley, Al
Hello Small Shop
JULY 23, 2020
Tell Us About Yourself and Business. Hello I'm Amanda, the woman behind Sunshine Hippo. Creating vibrant products that will make someone smile makes me happy and is at the heart of the business. Most of the current product ranges have been inspired by either personal experiences or something important to me. Our ethos is one of affordable quality. We believe that everyone deserves to give special gifts to the people they love.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Graff Retail
JULY 22, 2020
Will consumers be quick to return to stores and will their purchasing habits be the same in the COVID-19 world? I was recently part of the Retail Rundown podcast along with Anne Beall where we discussed luxury retailer Valentino suing its landlord to get out of its 5th Avenue lease and what this means for […].
Retail TouchPoints
JULY 23, 2020
Facebook recently announced the launch of Facebook Shops. This is a timely offering that could help small businesses stay afloat during the pandemic. Perhaps more important, it will help businesses and brands of all sizes showcase their products and close sales without shoppers ever having to leave Facebook or Instagram. The potential is enormous. Facebook Shops is offering businesses the chance to tap into a community of 2.6 billion people, engage them with relevant content and lead them quickl
M19 Retail
JULY 22, 2020
Who is this document for? This ROI impact study, conducted with Hobson & Company (H&C), is for decision-makers in large retail organizations who are responsible for building the business case for transitioning from a legacy or homegrown merchandise planning system to an automated, integrated, and intelligent merchandise optimization solution.
Retail Technology Review
JULY 22, 2020
American outdoor clothing brand Woolrich has chosen Fluent Commerce, the global distributed?order management platform to boost its capability in Europe to fulfil itsecommerce orders in the most convenient way for the customer and most efficient for Woolrich.
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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.
Store Growers
JULY 22, 2020
Let’s face it, Google Ads aren’t very sexy. Read any article about the newest darlings of the ecommerce world, and Facebook Ads, Snap Ads and even TikTok Ads, take up most of the coverage. But if you look at the stats for the top acquisition channels , paid search has held its position for a long time. So behind the scenes, most of these brands are quietly cranking away on Google Ads.
Retail TouchPoints
JULY 20, 2020
In a planned leadership transition, Michael Witynski has been named CEO of Dollar Tree. Gary Philbin, the company’s CEO since September 2017, is retiring but will serve as a member of the board through September 23, 2020. In December, Witynski was promoted from President and COO to a newly created position of Enterprise President. Witynski, who joined Dollar Tree as SVP of Stores in 2010, became COO in 2015.
M19 Retail
JULY 22, 2020
Who is this document for? This ROI impact study, conducted with Hobson & Company (H&C), is for decision-makers in large retail organizations who are responsible for building the business case for transitioning from a legacy or homegrown Merchandising system to an automated, integrated, and intelligent merchandising platform. What will I learn about?
Retail Technology Review
JULY 21, 2020
Macfarlane Packaging, the supplier of protective packaging, launched its fifth annual ‘unboxing’* survey to UK consumers on 13 July. The results are expected to further help online retailers to tailor their packaging to meet the needs of their customers.
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Retail TouchPoints
JULY 24, 2020
Consumers today want to know exactly what they’re buying — and many of them want to know how it was sourced, made, packaged, distributed and will be disposed. People are increasingly interested in contributing to a more sustainable, circular economy by choosing products that align with their personal values. They have become savvy enough to look beyond slogans and taglines for evidence to support product claims, and may even have specific criteria in mind when considering a product’s sustainabil
Retail TouchPoints
JULY 20, 2020
When the staff in Lovesac ‘s Stamford, Conn. headquarters and 91 retail showrooms began to work from home under COVID-19 shelter-in-place orders, people had many things on their minds, but they didn’t have to worry about how to easily and efficiently communicate within the organization. “I think they went home feeling very comfortable that they had an information conduit that gave them the ability to continue business as much as was necessary,” said David Jensen, CIO/CTO at Lovesac in an i
Retail TouchPoints
JULY 21, 2020
Walmart Canada is planning a $3.5 billion (Canadian) investment over the next five years that will impact every aspect of its business. The equivalent in U.S. dollars is $2.58 billion. At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technolog
Retail TouchPoints
JULY 24, 2020
Direct shopper interactions are a powerful sales driver, even online: fielding questions directly and offering specific product suggestions upsells in a way that even the most powerful personalization engines can’t match. However, customer service agents can only do so much through live chat. “For a long time we had live chat on the site, but it was truly just a customer outreach opportunity,” said Robbi Webb, Senior Director of e-Commerce at Heat Makes Sense, the parent company of hair care bra
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail TouchPoints
JULY 21, 2020
The uncertainty created by COVID-19 and the gradually loosening lockdowns mean it’s harder than ever for online retailers to know how and where to focus their energies when it comes to search. But with socially distancing consumers continuing to spend more time online, and e-Commerce increasing in many sectors due to restricted brick-and-mortar shopping, the opportunities are out there.
Retail TouchPoints
JULY 24, 2020
Just 16 months after its first New York City store debuted as the anchor for the brand-new Hudson Yards retail and residential complex, Neiman Marcus announced it would close the 188,000-square-foot store. The iconic department store retailer, which filed for bankruptcy in May, also will close stores in Fort Lauderdale and Palm Beach, Fla. and Bellevue, Wash. as part of its Chapter 11 proceedings.
Retail TouchPoints
JULY 22, 2020
Nords trom has laid out ambitious goals for environmental sustainability, human rights and corporate philanthropy in its 2019 Corporate Social Responsibility report. By 2025, the retailer intends to: Produce 90% of Nordstrom Made products in factories that invest in women’s empowerment; Reduce single-use plastic in its value chain by 50% ; Take back 100 tons of beauty packaging to ensure it is recycled; Disclose traceability to the factory for 90% of Nordstrom Made products; and Invest more than
Retail TouchPoints
JULY 20, 2020
Without leaving their email inboxes, Yahoo Mail users will now be able to browse, add to cart and purchase essential groceries from Walmart and pick them up at a nearby store. Online grocery shopping has surged since COVID-19 made consumers wary about visiting brick-and-mortar locations in person, and this new partnership was established to help make the process easier for customers.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
JULY 22, 2020
The retail industry is reeling from COVID-19. If it were a boxer, it would be against the ropes, close to a technical knockout by an opponent adept at dealing blows to the body. And what makes the fight particularly unfair is that the retail industry had arrived in the ring already battered, barely surviving its round with e-Commerce — over 9,300 stores closed last year alone.
Retail TouchPoints
JULY 23, 2020
Values-based buying — consumers consciously selecting products and companies that support environmental sustainability, social justice movements and a range of other causes — was already a growing force in retail before this year’s unique combination of COVID-19 and Black Lives Matter protests. A few brands, notably Nike with its Colin Kaepernick ad in September 2018, have gained media attention and even increased sales based on their public stands on controversial issues.
Retail TouchPoints
JULY 20, 2020
From supply chain disruptions to shifting seasonality and evolving fashion trends, a majority of America’s leading retail brands are constantly left with excess inventory that simply won’t sell. Excess inventory is typically viewed in a negative light considering it equates to poor sales and low profits. While the latter may be true, excess inventory also has a silver lining of hidden pathways to optimizing excess inventory that lead straight to your bottom line through distribution in the off-p
Retail TouchPoints
JULY 23, 2020
Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos. A. Bank , Moores Clothing for Men and K&G brands — have returned to operation after closing due to the pandemic.
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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.
Retail TouchPoints
JULY 23, 2020
ScreenMeet , a provider of support software for remote control, video chat and other software, has released ScreenMeet Live, a suite of browser-based remote customer engagement tools designed to help retailers transition their face-to-face, personalized shopping and customer support services to an online environment. ScreenMeet’s newest release helps customer service agents and sellers interact with customers online through voice, video chat and screen share.
Retail TouchPoints
JULY 23, 2020
Catchpoint , a digital experience solution provider, has added a “user sentiment” capability to its monitoring platform. The option combines with the software’s Synthetic, Network, Endpoint and Real User Monitoring capabilities to help retailers discover broader insights into the overall health and performance of their digital services and applications.
Retail TouchPoints
JULY 23, 2020
The new Zebra MotionWorks Proximity solution can assist retailers with contact tracing by creating a record of proximity events for reporting purposes. Additionally, MotionWorks Proximity can proactively remind associates to maintain social distancing. Proximity events are generated when employees are in close proximity over a period of five minutes, and the solution captures sensing data including duration and associated identities for each event.
Retail TouchPoints
JULY 22, 2020
Many essential retailers received a crash course in contactless services during COVID-19, but dispensaries faced a particular challenge: both medical and recreational cannabis sales emphasize conversations with well-educated associates and heavy curation in order to accurately discover and fulfill shoppers’ needs. Larger players like Curaleaf also face additional regulatory pressure: the company operates dispensaries in 18 states, which meant navigating a patchwork of 18 different COVID-19 respo
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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