Sat.Apr 02, 2022 - Fri.Apr 08, 2022

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What are the Top Commerce Trends for 2022 and Beyond?

Retail TouchPoints

The past two years have shown us that assuming things will change is a safe bet. But as consumers, businesses and markets settle into something like a new routine, what changes will commerce experience in the year ahead? We expect to see some pandemic-era commerce developments continue with some new twists, and we’re watching some emerging commerce trends that may go strong beyond 2022 — all with the goal of creating richer, more engaging customer experiences and stronger bonds between customers

Checkout 328
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3 Reasons Product Startups Should Be Selling to Retail Stores

Retail Bound

In the era of Covid induced online shopping, many product startups are asking why bother selling to retail stores at all? They muse “Isn’t it just a matter of time before brick-and-mortar stores disappear and everything is digital?” and “Besides, I can just as easily sell directly to consumers from my website, with no middleman, and probably make more money”.

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Surging inflation compelling small businesses to raise prices

Retail Dive

Inflation is broad based – flaring in every sector – and will probably persist longer than initially expected, the U.S. Chamber of Commerce said.

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Kogan to enter insurance market with QBE

Inside Retail

Australian e-commerce retailer Kogan has branched into insurance through a new long-term agreement with OBE Insurance. Kogan has a number of subsidiary business divisions under its brand and this new addition will have QBE provide customers with home, motor and CTP insurance under the Kogan label. The insurance products will be underwritten by QBE and Kogan will earn a commission on sales of its policies.

Marketing 325
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

PayPal has come a long way from the days when it was known primarily as the way to pay on eBay. Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. “Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the

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Shopper behavior: The most important indicator for a retail strategy

Tokinomo

Nowadays, it’s a shopper-centric world. Unlike the 60s when customers didn’t have as many options, now, they can move from shop to shop, navigate online and purchase products from other countries. This means that retailers need to put the shopper at the center of their strategy if they want to stay on top of the competition.

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More Trending

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Australian online spending has almost doubled since pre-Covid era

Inside Retail

Australian households spent $62.3 billion buying physical goods online last year, according to data published by Australia Post today. The Inside Australian Shopping Report says online purchases have almost doubled pre-pandemic levels recording a 12.3 per cent increase compared to the previous period. Four in five Australian households shopped online last year across a broad range of retailers and categories.

Shopping 277
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How Data-Driven Tech Can Help Maximize Revenue for Shopping Centers

Retail TouchPoints

Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years due, in part, to an increase in online shopping and the buy online, pick up in-store response to the COVID-19 pandemic. Now that restrictions are being lifted and people are excited to visit stores again, shopping center owners and operators have an opportunity to simultaneously transform the shopper experience and maximize revenue.

Shopping 323
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Setting the Record Straight about Value-based Pricing Strategy

Intelligence Node

Content Summary : What is a value-based pricing strategy? Two Common myths about consumer value-based pricing strategy Myth: Brand value should dictate pricing when using a value-based pricing strategy Myth: The post Setting the Record Straight about Value-based Pricing Strategy appeared first on Blog.

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Intersight Workload Optimizer: How to get smarter with AppDynamics

Cisco Retail

Going Under the Hood with AppD and IWO. As noted in my previous blog, How Targets Work , the core focus of Intersight Workload Optimizer (IWO) is to ensure that workloads get the resources they need, when they need them, while simultaneously optimizing for cost and utilization – what we call Application Resource Management (ARM). However, for an application to truly perform well, it needs more than just the right physical resources at the right time; it also needs to be written and architected w

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Subway appoints new Australia and New Zealand chief

Inside Retail

Global fast-food restaurant Subway has appointed Shane Bracken as country director for its Australia and New Zealand operations. He replaces Scott Buckman who held this role since January this year. Bracken will be responsible for driving brand evolution and increasing the profit and market share of the company in the post-Covid climate. Prior to this, Bracken held senior leadership positions in food and packaging companies such as Kerry Taste & Nutrition and Detmold Packaging with expertise

Marketing 264
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JCPenney Proclaims ‘Shopping is Back!’ in New 120th Anniversary Campaign

Retail TouchPoints

JCPenney is celebrating its 120 th anniversary with a fresh campaign centered on retail’s return: “Shopping is Back!” The department store retailer has updated its branding in stores and online in addition to offering an anniversary discount of 30% storewide and, for reward members, an additional $10 in bonus rewards for every $50 spent through April 12.

Shopping 312
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Why You Should Respond to Customer Reviews—And How to Do It Right

Wiser

Potential customers can look up reviews for any product they may come across either online or in-store. For many, what they find in those reviews could be the deciding factor in making their purchase. It’s in your company’s best interest to ensure that these reviews are managed respectfully, as your responses help build credibility and preserve your public image.

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Transforming Customer Experience with Cisco AI Chatbots

Cisco Retail

Chatbots are a rising support model. With the advent of artificial intelligence and machine learning, chatbots can often provide resolutions to issues faster and more accurately than human support agents. According to Business Insider , 40% of internet users worldwide prefer interacting with chatbots instead of human agents virtually. By 2024, Insider Intelligence predicts that spending on chatbots worldwide for consumer retail alone will reach $142 billion—compared to $2.8 billion in 2019. ?

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Behind the launch of Bonds Home: ‘People want to express themselves’

Inside Retail

Famous for its underwear and loungewear, Bonds recently launched its first ever range of homewares. Here, the brand’s head of marketing Kelly McBride shares the thinking behind the launch, and whether any other new product categories are on the horizon. . Inside Retail : Tell me about the decision to enter the homewares category. Where did the idea come from, and what was involved in launching it?

Marketing 246
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FARFETCH Deepens Ties With Neiman Marcus Through $200 Million Investment

Retail TouchPoints

FARFETCH and Neiman Marcus Group (NMG) have entered a global strategic partnership that includes FARFETCH making a minority common equity investment of up to $200 million in NMG. The partnership aims to simultaneously build up FARFETCH’s Luxury New Retail vision and advance NMG’s effort to expand its integrated luxury retail offerings. The companies will initially focus on re-platforming the Bergdorf Goodman website and mobile application in order to expand its global capabilities and services u

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NVIDIA Orin Leaps Ahead in Edge AI, Boosting Leadership in MLPerf Tests

Nvidia

In its debut in the industry MLPerf benchmarks, NVIDIA Orin, a low-power system-on-chip based on the NVIDIA Ampere architecture , set new records in AI inference, raising the bar in per-accelerator performance at the edge. Overall, NVIDIA with its partners continued to show the highest performance and broadest ecosystem for running all machine-learning workloads and scenarios in this fifth round of the industry metric for production AI.

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Supercharging indoor IoT management – Cisco DNA Spaces IoT Services Policy Engine

Cisco Retail

IoT Management at scale. Cisco DNA Spaces IoT Services provides tools to manage a myriad of IoT devices easily. However, the management of these IoT devices was still a manual operation. Each IoT device had to be individually onboarded and configured. If there was an error, it needed to be manually reconfigured. This becomes cumbersome as the number of managed devices increases.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Eatertainment concept to anchor Aurora Melbourne Central

Inside Retail

Malaysian property developer UEM Sunrise Berhad has signed a 15-year tenancy agreement with Aurora Melbourne Central precinct to open a first-of-its-kind table tennis and dining-based entertainment concept. Called Paddle Battle, the new ‘eatertainment’ venue will take up a 1680sqm retail area on the lower ground floor of the 86-storey tower.

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Mattress Firm Names Target, Walmart Vet as Chief Marketing and Experience Officer

Retail TouchPoints

Mattress Firm has hired retail and technology veteran Mickey Mericle as its new Chief Marketing and Experience Officer. She will oversee the retailer’s marketing, advertising and customer experience initiatives as well as lead the development and execution of Mattress Firm’s brand strategy and develop a forward-thinking media strategy. Mickey Mericle.

Marketing 306
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Snapchat: 92% of Gen Z want to use AR for shopping

Retail Dive

In a study, the social network also found the demographic was more likely than other generations to buy a product they had experienced in AR.

Shopping 141
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The Wait is Over for Secure Firewall 3100 Series

Cisco Retail

“I so look forward to the next firewall hardware upgrade cycle!”. – No One Ever. Always Give More. If I learned one thing from my firewall customers over the many years, it would be that they like to upgrade their hardware appliances as much as an average consumer likes to shop for a new car. No amount of flashy vendor marketing materials with the obligatory “industry-first” promises peppered all over can make up for this unglamorous exercise.

Consumer 145
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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AMR Hair & Beauty opens Canberra superstore

Inside Retail

Hair and beauty retailer AMR Hair & Beauty has launched a new shop in Belconnen, Canberra, which it claims is the largest beauty store in town. . First launched in Sydney in 2004 on a B2B platform, the company expanded into B2C and introduced its online store as well as its first Melbourne shop last year. . According to AMR Hair & Beauty, the brand aims to bring quality and affordable hair and beauty products to consumers and trade customers in the ACT as the demand is growing.

Consumer 246
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Hitting the Brick-and-Mortar Mark While Blending Ecommerce Convenience into Design

Retail TouchPoints

The ecommerce surge generated by COVID-19 fueled a long-standing debate within the retail industry regarding the role of brick-and-mortar. But while reports of the “death” of the physical store have been greatly exaggerated, it’s clear that while stores are still vital elements in the shopper journey, they will need to be rethought — and in some cases redesigned — to reflect consumers’ still-evolving preferences.

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Rock On: Scientists Use AI to Improve Sequestering Carbon Underground

Nvidia

A team of scientists have created a new AI-based tool to help lock up greenhouse gases like CO 2 in porous rock formations faster and more precisely than ever before. Carbon capture technology, also referred to as carbon sequestration, is a climate change mitigation method that redirects CO 2 emitted from power plants back underground. While doing so, scientists must avoid excessive pressure buildup caused by injecting CO 2 into the rock, which can fracture geological formations and leak carbon

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Enabling Security Resilience in the Face of Unpredictable Change

Cisco Retail

Security has never been more top of mind. Perhaps it’s exacerbated by what’s going on in Ukraine and the challenges it presents to the world, including the real fears over cyberwarfare. Of course, threats becoming advanced, the move to the cloud, and hybrid work remain among our customers’ biggest challenges. Who knew that when we all left the office more than two years ago, we would be gone to for so long—let alone hybrid work and its permanence becoming part of our work-life reality?

Returns 144
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Period underwear goes premium: How Femmze aims to disrupt femcare

Inside Retail

Rebecca Quade started her career in marketing and PR for luxury brands, so when she decided to launch her own line of period underwear, Femmze, there was no question it would be a premium product. She spent over three years sourcing the fabric (luxury stretch cotton), perfecting the fit (brief, boyleg and g-string) and establishing the right visual language and tone of voice before launching the brand online last month.

Boutique 246
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How to Build Product Pages That Convert

Retail TouchPoints

Online retail brands devote an incredible amount of time to the creation of a polished and attention-grabbing homepage. The splashy hero image, a video on autoplay, a carousel of images for a new collection — getting these visuals right plays a huge role in influencing shoppers. Then there’s the website navigation, web accessibility, mobile friendliness and the checkout experience.

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Do Not Expect the Demise of a Globalized Economy

LS Retail

©iStock/Tilegen Retreat, not defeat: What Ukraine war means for globalization. But many others caution that while an era of globalization already in retreat is likely to retreat further as a result of the war, no one should expect the full demise of the globalized economy or the international liberal order that fostered it.

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Getting to “Hello, World” with the Low-Code Platform, Node-RED

Cisco Retail

In 1980, if I told you that you could program without writing code, you would have thought I was insane. But hello, it is 2022 now. The low-code/no-code revolution is real, and it’s time we all put it to work. Today I want to talk about how one low-code platform, Node-RED, is revolutionizing the job of programming Internet of Things services and devices.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!