Retail TouchPoints

APRIL 4, 2022

The past two years have shown us that assuming things will change is a safe bet. But as consumers, businesses and markets settle into something like a new routine, what changes will commerce experience in the year ahead? We expect to see some pandemic-era commerce developments continue with some new twists, and we’re watching some emerging commerce trends that may go strong beyond 2022 — all with the goal of creating richer, more engaging customer experiences and stronger bonds between customers

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Checkout Drop-Shipping Customer Experience Shipping 328

Retail Bound

APRIL 4, 2022

In the era of Covid induced online shopping, many product startups are asking why bother selling to retail stores at all? They muse “Isn’t it just a matter of time before brick-and-mortar stores disappear and everything is digital?” and “Besides, I can just as easily sell directly to consumers from my website, with no middleman, and probably make more money”.

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Target Market Finance Advertising Consumer 52

Retail Dive

APRIL 7, 2022

Inflation is broad based – flaring in every sector – and will probably persist longer than initially expected, the U.S. Chamber of Commerce said.

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Inside Retail

APRIL 7, 2022

Australian e-commerce retailer Kogan has branched into insurance through a new long-term agreement with OBE Insurance. Kogan has a number of subsidiary business divisions under its brand and this new addition will have QBE provide customers with home, motor and CTP insurance under the Kogan label. The insurance products will be underwritten by QBE and Kogan will earn a commission on sales of its policies.

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Marketing Consumer ATS 325

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Customer Experience

Retail TouchPoints

APRIL 5, 2022

PayPal has come a long way from the days when it was known primarily as the way to pay on eBay. Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. “Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the

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Merchant Services Payment Services Checkout Consumer 361

Tokinomo

APRIL 5, 2022

Nowadays, it’s a shopper-centric world. Unlike the 60s when customers didn’t have as many options, now, they can move from shop to shop, navigate online and purchase products from other countries. This means that retailers need to put the shopper at the center of their strategy if they want to stay on top of the competition.

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Shopping ATS Marketing 246

Inside Retail

APRIL 4, 2022

Australian households spent $62.3 billion buying physical goods online last year, according to data published by Australia Post today. The Inside Australian Shopping Report says online purchases have almost doubled pre-pandemic levels recording a 12.3 per cent increase compared to the previous period. Four in five Australian households shopped online last year across a broad range of retailers and categories.

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Shopping 277

Retail TouchPoints

APRIL 6, 2022

Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years due, in part, to an increase in online shopping and the buy online, pick up in-store response to the COVID-19 pandemic. Now that restrictions are being lifted and people are excited to visit stores again, shopping center owners and operators have an opportunity to simultaneously transform the shopper experience and maximize revenue.

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Intelligence Node

APRIL 4, 2022

Content Summary : What is a value-based pricing strategy? Two Common myths about consumer value-based pricing strategy Myth: Brand value should dictate pricing when using a value-based pricing strategy Myth: The post Setting the Record Straight about Value-based Pricing Strategy appeared first on Blog.

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Consumer 183

Cisco Retail

APRIL 6, 2022

Going Under the Hood with AppD and IWO. As noted in my previous blog, How Targets Work , the core focus of Intersight Workload Optimizer (IWO) is to ensure that workloads get the resources they need, when they need them, while simultaneously optimizing for cost and utilization – what we call Application Resource Management (ARM). However, for an application to truly perform well, it needs more than just the right physical resources at the right time; it also needs to be written and architected w

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Management ATS 145

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Inside Retail

APRIL 3, 2022

Global fast-food restaurant Subway has appointed Shane Bracken as country director for its Australia and New Zealand operations. He replaces Scott Buckman who held this role since January this year. Bracken will be responsible for driving brand evolution and increasing the profit and market share of the company in the post-Covid climate. Prior to this, Bracken held senior leadership positions in food and packaging companies such as Kerry Taste & Nutrition and Detmold Packaging with expertise

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Marketing 264

Retail TouchPoints

APRIL 4, 2022

JCPenney is celebrating its 120 th anniversary with a fresh campaign centered on retail’s return: “Shopping is Back!” The department store retailer has updated its branding in stores and online in addition to offering an anniversary discount of 30% storewide and, for reward members, an additional $10 in bonus rewards for every $50 spent through April 12.

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Shopping Department Stores Fulfillment Returns 312

Wiser

APRIL 5, 2022

Potential customers can look up reviews for any product they may come across either online or in-store. For many, what they find in those reviews could be the deciding factor in making their purchase. It’s in your company’s best interest to ensure that these reviews are managed respectfully, as your responses help build credibility and preserve your public image.

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Promotions Advertising Shipping Marketing 142

Cisco Retail

APRIL 7, 2022

Chatbots are a rising support model. With the advent of artificial intelligence and machine learning, chatbots can often provide resolutions to issues faster and more accurately than human support agents. According to Business Insider , 40% of internet users worldwide prefer interacting with chatbots instead of human agents virtually. By 2024, Insider Intelligence predicts that spending on chatbots worldwide for consumer retail alone will reach $142 billion—compared to $2.8 billion in 2019. ?

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Customer Experience Consumer ATS 145

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

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Accounting

Inside Retail

APRIL 6, 2022

Famous for its underwear and loungewear, Bonds recently launched its first ever range of homewares. Here, the brand’s head of marketing Kelly McBride shares the thinking behind the launch, and whether any other new product categories are on the horizon. . Inside Retail : Tell me about the decision to enter the homewares category. Where did the idea come from, and what was involved in launching it?

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Marketing Shopping Consumer ATS 246

Retail TouchPoints

APRIL 5, 2022

FARFETCH and Neiman Marcus Group (NMG) have entered a global strategic partnership that includes FARFETCH making a minority common equity investment of up to $200 million in NMG. The partnership aims to simultaneously build up FARFETCH’s Luxury New Retail vision and advance NMG’s effort to expand its integrated luxury retail offerings. The companies will initially focus on re-platforming the Bergdorf Goodman website and mobile application in order to expand its global capabilities and services u

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Clienteling Customer Experience Management Marketing 311

Nvidia

APRIL 6, 2022

In its debut in the industry MLPerf benchmarks, NVIDIA Orin, a low-power system-on-chip based on the NVIDIA Ampere architecture , set new records in AI inference, raising the bar in per-accelerator performance at the edge. Overall, NVIDIA with its partners continued to show the highest performance and broadest ecosystem for running all machine-learning workloads and scenarios in this fifth round of the industry metric for production AI.

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Returns ATS 141

Cisco Retail

APRIL 7, 2022

IoT Management at scale. Cisco DNA Spaces IoT Services provides tools to manage a myriad of IoT devices easily. However, the management of these IoT devices was still a manual operation. Each IoT device had to be individually onboarded and configured. If there was an error, it needed to be manually reconfigured. This becomes cumbersome as the number of managed devices increases.

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Management Location Customer Experience ATS 145

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

APRIL 6, 2022

Malaysian property developer UEM Sunrise Berhad has signed a 15-year tenancy agreement with Aurora Melbourne Central precinct to open a first-of-its-kind table tennis and dining-based entertainment concept. Called Paddle Battle, the new ‘eatertainment’ venue will take up a 1680sqm retail area on the lower ground floor of the 86-storey tower.

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Retail TouchPoints

APRIL 7, 2022

Mattress Firm has hired retail and technology veteran Mickey Mericle as its new Chief Marketing and Experience Officer. She will oversee the retailer’s marketing, advertising and customer experience initiatives as well as lead the development and execution of Mattress Firm’s brand strategy and develop a forward-thinking media strategy. Mickey Mericle.

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Marketing Advertising Customer Experience Location 306

Retail Dive

APRIL 6, 2022

In a study, the social network also found the demographic was more likely than other generations to buy a product they had experienced in AR.

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Shopping 141

Cisco Retail

APRIL 6, 2022

“I so look forward to the next firewall hardware upgrade cycle!”. – No One Ever. Always Give More. If I learned one thing from my firewall customers over the many years, it would be that they like to upgrade their hardware appliances as much as an average consumer likes to shop for a new car. No amount of flashy vendor marketing materials with the obligatory “industry-first” promises peppered all over can make up for this unglamorous exercise.

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Consumer Management Shopping ATS 145

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Customer Experience

Inside Retail

APRIL 4, 2022

Hair and beauty retailer AMR Hair & Beauty has launched a new shop in Belconnen, Canberra, which it claims is the largest beauty store in town. . First launched in Sydney in 2004 on a B2B platform, the company expanded into B2C and introduced its online store as well as its first Melbourne shop last year. . According to AMR Hair & Beauty, the brand aims to bring quality and affordable hair and beauty products to consumers and trade customers in the ACT as the demand is growing.

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Consumer Location Shopping ATS 246

Retail TouchPoints

APRIL 6, 2022

The ecommerce surge generated by COVID-19 fueled a long-standing debate within the retail industry regarding the role of brick-and-mortar. But while reports of the “death” of the physical store have been greatly exaggerated, it’s clear that while stores are still vital elements in the shopper journey, they will need to be rethought — and in some cases redesigned — to reflect consumers’ still-evolving preferences.

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Location Consumer Department Stores Returns 299

Nvidia

APRIL 8, 2022

A team of scientists have created a new AI-based tool to help lock up greenhouse gases like CO 2 in porous rock formations faster and more precisely than ever before. Carbon capture technology, also referred to as carbon sequestration, is a climate change mitigation method that redirects CO 2 emitted from power plants back underground. While doing so, scientists must avoid excessive pressure buildup caused by injecting CO 2 into the rock, which can fracture geological formations and leak carbon

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Cisco Retail

APRIL 6, 2022

Security has never been more top of mind. Perhaps it’s exacerbated by what’s going on in Ukraine and the challenges it presents to the world, including the real fears over cyberwarfare. Of course, threats becoming advanced, the move to the cloud, and hybrid work remain among our customers’ biggest challenges. Who knew that when we all left the office more than two years ago, we would be gone to for so long—let alone hybrid work and its permanence becoming part of our work-life reality?

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Returns Management ATS 144

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Marketing

Inside Retail

APRIL 5, 2022

Rebecca Quade started her career in marketing and PR for luxury brands, so when she decided to launch her own line of period underwear, Femmze, there was no question it would be a premium product. She spent over three years sourcing the fabric (luxury stretch cotton), perfecting the fit (brief, boyleg and g-string) and establishing the right visual language and tone of voice before launching the brand online last month.

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Boutique Wholesale Fashion Marketing 246

Retail TouchPoints

APRIL 6, 2022

Online retail brands devote an incredible amount of time to the creation of a polished and attention-grabbing homepage. The splashy hero image, a video on autoplay, a carousel of images for a new collection — getting these visuals right plays a huge role in influencing shoppers. Then there’s the website navigation, web accessibility, mobile friendliness and the checkout experience.

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Checkout Markdowns Apparel Promotions 299

Retail Wire

APRIL 8, 2022

Amazon.com is alleging that the Amazon Labor Union “threatened employees to coerce them into voting yes” in the recent labor election. The company has until 11:59 to file its objections with the National Labor Relations Board.

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ATS 130

Cisco Retail

APRIL 6, 2022

Part 1 of the Wi-Fi 6E and Network Access Series : Making the Access Networking Choice. When it comes time to upgrade your network, we know that there are plenty of options in the industry. But after you review those options, you’re going to realize that Cisco is the best choice when it comes to Access Networking. The global pandemic of the last two years has shifted the way that most people operate their business.

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Management Planning Consumer ATS 144

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience