Retail TouchPoints
JANUARY 31, 2025
At their very core, brick-and-mortar stores are meant to be the physical manifestation of a brand a distillation of its promise and the experience it aims to create for shoppers and associates alike. Now, as new marketing and advertising formats venture further into the store, store teams must work more thoughtfully to ensure these touch points are intentionally integrated into their designs.
Retail Gazette
JANUARY 28, 2025
Shoppers across the UK are expressing growing concerns over the impact of the governments recent Budget, with many fearing job losses and price increases in the retail sector. New research by the Retail Technology Show (RTS) found 62% of consumers worry that rising labour costs, triggered by National Insurance and National Minimum Wage hikes, will lead to fewer staff in stores.
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Inside Retail
JANUARY 27, 2025
We expect 2025 to be a pivotal year for the development of AI, with many GenAI projects seeing deployment, predicts advisory firm Coresight Research. At this point, any retail executive worth their salt is aware of the rising value, monetary and otherwise, of integrating artificial intelligence into their business operations. More specifically, generative AI (GenAI) enables machines to create original content, including text, images, music and computer code, and agentic AI, which enables softwar
Retail Focus
JANUARY 31, 2025
The Visual Merchandising and Display Show returns to London on 9th and 10th April 2025 , offering a two-day showcase of the latest innovations, trends, and solutions for retail professionals. Taking place at the Business Design Centre , just two minutes from Angel station and well-connected to major transport hubs, this highly anticipated event combines accessibility, education, and inspirationall with free entry.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Tokinomo
JANUARY 27, 2025
Millennials are reaching middle age, and baby boomers are retiring. Enter Gen Z and Gen Alpha, the customers of tomorrow. These digitally native generations are reshaping the retail landscape with their unique preferences, values, and behaviors. How can brands effectively connect with them while maintaining their appeal across all generations?
Retail TouchPoints
JANUARY 29, 2025
In the highly competitive world of retail and ecommerce, brands must deliver personalized and relevant customer experiences to stay ahead. Tailoring product descriptions, marketing campaigns and customer service to align with varying consumer preferences across regions and languages not only increases conversion rates but also drives trust and credibility, thereby building long-term customer loyalty.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
JANUARY 29, 2025
Burger King is offering a steep discount on its fan-favorite goodies.
Retail Focus
JANUARY 29, 2025
Railpen, one of the largest pension managers in the UK, has announced Caledonia Park, its premium designer outlet village in Scotland, has experienced a record-breaking year for sales and performance. The destination introduced seven new brands and secured a series of long-term renewals, demonstrating the success of Railpens strategic asset management.
Retail TouchPoints
JANUARY 31, 2025
Costco has raised the salary for most store employees to $30 per hour, according to reporting by Bloomberg and other media outlets. The pay raises, which will take effect in March, apply to the warehouse club retailers non-union locations. The company will add $1 per hour at the top end of its pay scale to reach $30 , and $0.50 per hour at the bottom, raising these wages to $20 per hour.
Inside Retail
JANUARY 26, 2025
Kogan has returned to strong top-line growth in the fiscal first half, which was fuelled by solid holiday sales. The company reported gross sales of $492.5 million during the July-December period, a 10.3 per cent increase year-on-year. Revenue also grew 9.9 per cent to $272.7 million. On the bottom line, gross profit rose 18.3 per cent to $106 million and adjusted EBITDA improved 17.5 per cent to $25.3 million.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Retail Wire
JANUARY 29, 2025
Verizon Business exec Mark Tina spoke to his company's current efforts in partnering with retailers.
Retail Focus
JANUARY 29, 2025
El Departamento has created Fake Gods’ first flagship store in central Madrid. Inspired by a contemporary reinterpretation of the Garden of Eden, this store merges digital, physical, and symbolic elements. Technological materials, immersive design and biblical narrative transform the space into the brand’s new meeting point for its growing community.
Retail TouchPoints
JANUARY 29, 2025
California supermarket chain Stater Bros. is rolling out an AI-powered ordering solution from Afresh in the produce department at all 169 of its stores following a successful pilot. By replacing its previous manual ordering process, Stater Bros. will be able to reduce overstock, prevent excess inventory from sitting in the backroom and ensure the sales floor remains freshly stocked.
Inside Retail
JANUARY 28, 2025
Long-running Australian fashion labels Millers and Noni B are to be closed down after the receivers of parent company Mosaic Brands failed to find a buyer. About 930 staff will lose their jobs. Today’s announcement means all Mosaic brands will be closed, none of them of sufficient interest to attract a white knight investor to ensure their survival.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
Retail Wire
JANUARY 28, 2025
To deter theft, CVS stores lock up various items, but some customers can get around that.
Retail Gazette
JANUARY 29, 2025
Lidl has been granted permission by a High Court to open its very first pub in Northern Ireland. The German grocery giant will be able to go ahead with its plans to launch the pub inside its Dundonald store, based near Belfast, after a judge dismissed an appeal raised by another trader. During the ruling on Monday (27 January), Mr Justice Colton said he saw “no good reason for refusing the application” The discounter’s proposals involve opening a pub, seating roughly 45 custome
Retail TouchPoints
JANUARY 29, 2025
Following the debut of a line of adaptive womens underwear in 2024, Primark has expanded its offerings of clothing for disabled people into womenswear, menswear, underwear and nightwear. The retailer worked with designer Victoria Jenkins, founder of the Unhidden brand and a leading advocate for disability inclusion, to create 49 options that include features such as magnetic zips, pockets with tube access, belts attached at the side seam and extra-large pockets for devices.
Inside Retail
JANUARY 27, 2025
Coffee roaster Tobys Estate has launched its Fitzroy flagship cafe in Melbourne, adding to the brands retail portfolio, which includes Sydney, Brisbane, and Singapore. The coffee store features a central bar with wood panelling and rich plum-red tones. It offers an array of coffees, including single-origin, flavour-focused blends (flavour savours) and frozen coffee options.
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In today's digital world, your online reputation can make or break your business. Protecting it requires proactive strategies, from monitoring customer reviews and social media mentions to responding professionally and showcasing positive feedback. This guide will help you establish a strong online presence, address negative comments effectively, and leverage SEO to highlight your best qualities.
Retail Wire
JANUARY 30, 2025
UPS is moving away from Amazon shipments in favor of more profitable customers.
Retail Gazette
JANUARY 29, 2025
Morrisons boss Rami Baitih said its been a year urgent reinvigoration as the supermarket reported its strongest quarter since the start of 2021. The chief executive noted that the grocer had made positive progressive against its turnaround strategy as it grew market share and made switching gains from its competitors. The supermarket reported a 4.1% rise in group like-for-like sales to 15.3bn in the year to 27 October, as fourth quarter sales climbed 4.9% to 3.8bn.
Retail TouchPoints
JANUARY 29, 2025
Following the success of its licensed product collection with the National Football League , Abercrombie & Fitch is planning a one-day Abercrombie House pop-up in New Orleans leading up to Super Bowl LIX. On Saturday, Feb. 8 from 10 a.m. to 6 p.m., Abercrombie House will feature merchandise for Super Bowl LIX alongside apparel for the Philadelphia Eagles and the Kansas City Chiefs who will face off the next day, Feb. 9 as well as hometown team the New Orleans Saints.
Inside Retail
JANUARY 28, 2025
Adore Beautys earnings more than doubled in the fiscal first half, which management says reflects the early phase of the companys growth strategy. The companys earnings before interest and taxes (EBIT) for the six months ended December 31 jumped 118 per cent to $2.7 million. Earnings before interest, taxes, depreciation, and amortization (EBITDA) rose 94 per cent to $4.6 million.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
Retail Wire
JANUARY 29, 2025
The story about the American Airlines crash is developing.
Cisco Retail
JANUARY 30, 2025
Unlock the power of Cisco and Nutanix with this new integration. Simplify HCI management with unified dashboard, detailed insights, and proactive alerts.
Retail TouchPoints
JANUARY 31, 2025
Retailers face a growing list of competing priorities when making decisions on their packaging, and sustainability continues to climb up the ranks. Regulatory developments are nudging businesses away from plastic packaging and toward paper, but this plastic is bad, paper is good narrative does a disservice to our complex landscape of environmental issues.
Inside Retail
JANUARY 29, 2025
The shareholders of both Sigma Healthcare and Chemist Warehouse approved the two companies’ merger during separate meetings on Wednesday. The second meeting, of about 40 Chemist Warehouse shareholders and franchisees in Melbourne, ended at 6.16pm with overwhelming approval. At the earlier meeting, more than 97 per cent of Sigma proxies voted in favour of the deal, surpassing the regulatory requirement of at least a 75 per cent approval rate.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail Wire
JANUARY 27, 2025
Super Bowl fans can use Melinda's Hot Sauce to make special wings for the big game.
Cisco Retail
JANUARY 30, 2025
By partnering with Cisco and harnessing the power of our Mobility Services Platform, CSPs elevate their connectivity to deliver end-to-end enterprise value and use cases that solve real-world business problems.
Retail TouchPoints
JANUARY 30, 2025
As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty and the risks of losing it are at the top of every business leader’s mind. Speed, consistent uptime and outstanding UX have emerged as non-negotiable elements for survival in todays fast-paced market. 73% of retailers report that downtime during high volume moments would have serious consequences for their business.
Inside Retail
JANUARY 30, 2025
Activewear brand Lorna Jane’s profit nearly doubled in the last fiscal year thanks to a strong boom in post-pandemic demand. Lorna Janes profit for the 12 months ended June 30 rose to $21.3 million from $11.6 million in the prior year, the Australian Financial Review reported, citing accounts filed by the company. Revenues for the period was $199.6 million, up from $198.3 million a year earlier.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
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