Retail Customer Experience

JUNE 27, 2023

Automating online grocery selection can bring savings for food markets and consumers and drive a more rewarding customer experience.

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Grocer Consumer Customer Experience Marketing 111

Tokinomo

JUNE 28, 2023

It's time to dive into the world of data analytics and how it can supercharge brick-and-mortar stores. In this article, we're going to explore why data analytics is an absolute game-changer for physical retailers. While online stores have been riding the data wave for quite some time, it's high time we shed some light on how traditional stores can leverage data to their advantage.

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Retail Marketing Marketing 246

Shopify

JUNE 28, 2023

Learn the basics of a ship-from-store strategy, discover its six main benefits, and, if you’re a retailer considering your options, how to make an informed decision on whether ship from store suits your business.

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Shipping 98

Retail Focus

JUNE 29, 2023

The store is now the channel where consumers are most likely to make impulse purchases, according to the latest research from ADvendio , the leading omnichannel advertising solution provider. Original research of over 1,000 UK shoppers by ADvendio showed that over half (54%) of UK shoppers say they are most likely to impulse buy in-store, compared to 41% who make unplanned purchases when shopping online and 10% who bought on impulse on social media platforms.

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Gazette

JUNE 25, 2023

Morrisons has followed Sainsbury’s by introducing barriers to exit its self-checkout area. The feature, which makes customers scan their receipts before they can leave the store, has been brought into several supermarkets as an additional security measure, amid rising levels of shoplifting across the retail sector. A Morrisons spokesperson told The Sun : “Any customers who haven’t made a purchase simply need to ask the Morrisons customer assistant manning the self-service tills to op

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Small Biz Trends

JUNE 29, 2023

A successful small business can be compared to a successful crew team. In this sport, eight athletes work together with the sole goal of going fast. Yet each seat is filled strategically with an athlete who can perform a specific task. Some are responsible for setting the pace of the boat while others are in charge of steering or creating traction in the water.

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Employee Engagement ATS 98

Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Groundbreaking at the time, but now sorely outdated, UPCs are finally getting a facelift and moving into the 21st century thanks to the GS1 Sunrise 2027 initiative. Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data t

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Merchant Services Inventory Management Grocer Customer Experience 279

Retail Dive

JUNE 29, 2023

The online-only retailer is moving quickly to remake itself with a name it says better resonates with customers and vendors.

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Retail Focus

JUNE 28, 2023

The VM and Display Show has announced the dates for their eagerly anticipated 2024 event. The show will take place on April 16th to 17th, 2024, at the esteemed Business Design Centre in London. It’s a vibrant opportunity that retail professionals should enthusiastically mark in their diaries. The VM and Display Show is not merely an event; it’s an experience that offers a fusion of learning, inspiration, and networking.

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Visual Merchandising ATS Shopping 147

Inside Retail

JUNE 28, 2023

In a significant move towards improved animal welfare, more than 200 brands have pledged their support to Humane Society International (HSI) Australia’s campaign to eliminate mulesing in the wool industry. The growing list of brands can be found in HSI’s Better Wool Guide for 2023. Mulesing is the controversial practice of removing strips of the skin of a lamb’s rear and is often done without pain relief.

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Consumer Marketing Accessories Fashion 264

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail TouchPoints

JUNE 30, 2023

French fashion brand Lacoste is expanding the utility of its UNDW3 NFT collection, first released in June 2022, to include a Web3-based loyalty program that will allow members to earn rewards and co-create, multiple sources report. Owners of one of the company’s 11,212 “Genesis Pass” UNDW3 (pronounced “underwater”) NFTs can now convert those digital tokens into an UNDW3 Card, and connect their wallets to a new dedicated site where they will gain access to “creative sessions, contests, vid

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Fashion ATS Marketing 347

Retail Wire

JUNE 27, 2023

Shein has faced criticism for forced labor and poor working conditions at the Chinese factories that make the cheap goods it sells to American consumers. The company pushed back against that narrative by arranging for social media influencers to tour its facilities in Guangzhou, China. The influencers came away singing Shein’s praises.

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Consumer ATS 249

Retail Focus

JUNE 26, 2023

Online businesses will live or die depending on their SEO strategy as the ruthless toll of the cost of living crisis means almost a third of businesses went to the wall, reveals the latest government statistics. You need to throw everything you can to make your business work in this climate, even just to survive, and one weapon for e-commerce business must be SEO.

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Marketing Consumer Returns Planning 246

Inside Retail

JUNE 27, 2023

Burger brand Grill’d has opened its first drive-thru location in Brisbane’s Mt Ommaney area, marking the brand’s 165th local location. Customers can get a Simon Says, Simply Grill’d, or Big Queenslander from their cars from today onwards. Grill’d says it plans to build a drive-thru network, offering Aussies quick convenience food on the go with healthy options.

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Location Planning 264

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail TouchPoints

JUNE 30, 2023

Fenty Beauty ’s new Roblox activation will feature interactive scavenger hunts, mazes and other opportunities to learn about the inspirations for, and ingredients from, some of the company’s products. The event, called The Fenty Beauty + Skin Experience , launched on June 30 and will run through July 30, 2023. The metaverse experience will reportedly teach shoppers about popular products, including Fenty Skin Melt Awf Jelly Oil Makeup-Melting Cleanser, Fenty Eau de Parfum and Fenty Beauty Gloss

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Fashion Marketing Shopping 327

Tokinomo

JUNE 26, 2023

Campaign scoop Press Play. Rockstar, the energy drink, plans to recruit several musicians as brand ambassadors in order to expand its customer base. The initial ambassador announced is Stormzy, a Mercury Prize-winning artist, who will be the main act at the digital concert experience on the brand's app. The concert experience, titled " Press Play ," organized by Rockstar, a brand owned by PepsiCo, will make its debut on Spotify and will be headlined by Stormzy.

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Planning ATS Marketing 246

Retail Wire

JUNE 29, 2023

Retail associates are initially reluctant to embrace recommendations from artificial intelligence technology when performing their jobs. Most come to learn the benefits of the new tech but communication is key, according to companies such as Sam’s Club that use AI to improve in-store performance.

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Inside Retail

JUNE 30, 2023

Lifestyle brand Thankyou has opened a 12-week pop-up called Inside Store in Melbourne’s CBD to increase consumer awareness of its newly relaunched product lines. The pop-up store is located at Emporium Melbourne and will be open until September 24. Thankyou’s new home cleaning and personal care products range – Thankyou Reimagined, which the brand says will become its hero items – will feature at the Inside Store.

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ATS Apparel Location Consumer 246

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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

Advertising

Retail TouchPoints

JUNE 29, 2023

Temu offers Next-Gen Manufacturing (NGM) to help retailers and marketplace sellers increase visibility of demand so that they can improve their product fit and match market conditions. By connecting sellers and buyers directly, NGM aims to shorten the supply chain and improve interactions between buyer and seller, so that upstream manufacturers can be more responsive to the changing needs of the downstream consumer.

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Marketing Consumer ATS 306

Retail Dive

JUNE 29, 2023

With sales down in part due to lower demand for COVID-19 vaccines and tests, the retailer is also closing 300 stores in the U.K.

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Retail Wire

JUNE 29, 2023

A lawsuit against OpenAI, the company behind ChatGPT, claims that it violates people’s copyrights and personal privacy across the Internet when it uses scraped data to make its technology smarter.

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ATS 203

Inside Retail

JUNE 30, 2023

Dior will open its first store in Perth late next year, at 277 Murray Street in Wesley Quarter. The 850sqm store spans two levels and aims to offer customers an “immersive” Dior experience. “The demand for luxury products continues, and the Perth CBD will see the biggest change in its retailing landscape in the last 30 years,” said Lease Equity MD Jim Tsagalis.

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Boutique Retail Trends Marketing ATS 246

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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

Retail TouchPoints

JUNE 26, 2023

JD.com reportedly plans to combine its 7Fresh supermarket chain with other online services, creating an independent company selling fresh food and groceries to millions of people throughout China, according to Bloomberg and other media outlets. China’s second-largest ecommerce company after Alibaba is planning an “Innovative Retail” operation that will include the 7Fresh supermarkets, the group buying platform Pinpin and other on-demand services, according to a person familiar with the matter.

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Supermarket Net Profit Planning Store Operations 305

Retail Gazette

JUNE 26, 2023

// Primark owner ABF upgrades profit forecast thanks to solid sales from the value fashion giant // Total group sales came in 16% higher year-on-year at £4.7bn in the third quarter Primark owner Associated British Foods has upgraded its profit forecast for the full year after the fashion retailer posted surging sales. Primark total sales jumped 13% to £1.99bn as like-for-like sales grew 7%, which it credited to “higher average selling prices” and soaring inflation.

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Beauty and Health Fast Fashion Accessories Fashion 133

Retail Wire

JUNE 26, 2023

Amazon.com plans to work with thousands of small businesses, including bodegas and florists, to deliver its packages. The retail, logistics and technology giant is recruiting small businesses in 23 states including Alabama, Alaska, Arkansas, California, Florida, Iowa, Indiana, Illinois, Massachusetts, Minnesota, North Carolina, North Dakota, New Jersey, New York, Ohio, South Dakota, and Washington.

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Planning 189

Inside Retail

JUNE 29, 2023

Many brands are getting so caught up with trends like AI or the latest social media platform, they’re overlooking the importance of the customer experience, contends an expert in experiential retail. Speaking to Amie Larter for Inside Retail’s podcast series Retail Untangled, Michael Tutek founder and CEO at retail experience platform Preezie, says every engagement a customer has with a brand contributes to its overall reputation and impression.

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Customer Experience Returns Checkout Advertising 246

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

ATS

Retail TouchPoints

JUNE 28, 2023

GNC has partnered with autonomous delivery system Zipline to begin offering fully electric drone delivery in select markets in the U.S. Beginning in Salt Lake City this summer, GNC will work with Zipline to offer residential product deliveries. Customers who want to use the Zipline service in Salt Lake County must first sign up with Zipline to confirm their delivery address is eligible.

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Retail Focus

JUNE 28, 2023

No matter what sort of retail environment you are working in, there will be some sort of surface available to you. Be it wall spaces in large high street shops and boutique stores, or simple countertops in smaller, even pop-up, locations, surfaces are a blank canvas for retailers to utilise in the most effective manner possible. What is perhaps most surprising is the amount of these areas that go underutilised.

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Outdoor Promotions Boutique Point of Sale 130

Retail Wire

JUNE 30, 2023

A TikTok trend that shows people posting videos of themselves playing dead and covered in McDonald’s purple “Grimace shakes” has led to a surge in sales for the new beverage.

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Marketing 180

Inside Retail

JUNE 29, 2023

Following a career spanning public and foreign policy, as well as nuclear diplomacy, Katrina Van De Ven decided to focus on her other love: fashion. Over a 12 month period, Van De Van created what is now one of Australia’s most exciting plus-sized fashion offers: LükBook. Here, we spoke to Van De Ven about that journey, as well as challenges she’s overcome to get where she is today.

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Fashion Marketing Management Shopping 246

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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