Sat.Jun 19, 2021 - Fri.Jun 25, 2021

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Australia’s disloyal shoppers: most will change brands to save money

Inside Retail

Aussie consumers’ loyalty is primarily influenced by the price tag, however emotional connection and ethical values will become key loyalty drivers, according to a consumer research by Emarsys. . About 65 per cent of 1000 Australian consumers surveyed said they will choose other brands if a cheaper option is available. More than half of respondents said consistently low prices are the top reason for staying loyal to a retailer. .

Consumer 299
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The Department Store dilemma

Retail Focus

Unfortunately for many department stores, the pandemic has been a final blow in the battle with online retail, spiralling real estate costs and difficulty serving up physical retail that is consistently experiential, engaging and adaptable. Stores that we thought would be with us for generations to come are shuttering their doors permanently, with Debenhams among the latest casualties.

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Google’s First-Ever Physical Store Offers Multiple Hands-On Experiences

Retail TouchPoints

Google has officially opened its first brick-and-mortar retail store in New York’s Chelsea neighborhood, where the company has an urban campus that is home to many of its 11,000+ Google NYC employees. The new Google Store provides customers with hands-on interaction with its lineup of devices and services — from Pixel phones and Nest products to Fitbit wearables and Pixelbooks.

Location 306
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Why do old-school in-store advertising tools no longer work?

Tokinomo

In-store advertising is essential for both brands and retailers. FMCG brands have the opportunity to promote their products, to capture the attention of customers and to increase brand awareness. Retailers want to sell more and increase their profit per square meter.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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“Self-service kept the nation fed”: How Co-op UK leaned on tech during Covid

Inside Retail

Co-op UK, Britain’s fifth biggest food retailer, is using technology to drive a better shopping experience for its customers in bricks-and-mortar retail. Speaking at a webinar, hosted by Inside Retail , Andrew Hoff, head of technology for retail at Co-op UK, highlighted the importance of self-service as a quick and safe checkout option, particularly at the height of the pandemic.

Checkout 246
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Selfridges launch Garden Centre

Retail Focus

Today, 21 June, Selfridges launches its Garden Centre, a playful response to a boom in outdoor appreciation, as part of Good Nature, Selfridges’ creative theme for 2021. Figures from the Horticultural Trades Association show that over 3 million people started gardening in 2020 as a result of more time spent at home since the first lockdown. Pictured, botanical artist Carly Rogers at Selfridges, London, UK.

Outdoor 344

More Trending

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Price Optimization – An eCommerce Necessity or Just Another Passing Trend?

Intelligence Node

Businesses often spend an inadequate amount of time strategically thinking about their product prices. But price strategy deserves a lot more attention, especially for online brands and retailers. According to Oberlo, there will be more than 2.1 billion online shoppers in 2021. It is a given that they will comparison-shop. This means if the products […].

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Stable retail sales data belies plight of small businesses, says ARA chief

Inside Retail

Stable retail sales data for May have been welcomed by the Australian Retailers Association – but the body warns smaller businesses are still vulnerable to the impacts of Covid-19. According to Australian Bureau of Statistics (ABS) figures released today, Australian retail sales were up 7.4 per cent on the same month last year – and by 0.1 per cent month on month – to $31 billion. .

Location 246
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Zürcher Kantonalbank reimagines the banking experience for the new era

Retail Focus

Dalziel & Pow developed a new strategic vision for Zürcher Kantonalbank in response to evolving customer needs and aspirations, the exponential growth of digital platforms and tools, and the changing attitudes towards traditional advertising and marketing channels. The vision is to inspire personal progress and financial wellbeing, helping people feel inspired and motivated about their future – from saving and investing, to progressing in life, work and business.

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Glossier to Open New Physical Stores in U.S. and Abroad

Retail TouchPoints

DTC beauty brand Glossier is aiming to reclaim its physical retail presence as the world begins to emerge from the throes of the pandemic, with plans to open new stores in 2021 and 2022. Glossier Founder and CEO Emily Weiss wrote on its site that the brand is “ready to exist again in 3D,” revealing that the company will open three all-new permanent stores, starting in Seattle in August 2021, followed by Los Angeles in the fall, London in the winter (its first permanent international flagship) an

Returns 264
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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As Fast as One Can Gogh: Turn Sketches Into Stunning Landscapes with NVIDIA Canvas

Nvidia

Turning doodles into stunning landscapes — there’s an app for that. The NVIDIA Canvas app, now available as a free beta, brings the real-time painting tool GauGAN to anyone with an NVIDIA RTX GPU. Developed by the NVIDIA Research team, GauGAN has wowed creative communities at trade shows around the world by using deep learning models to turn rough sketches into stunning scenes.

ATS 142
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“Tipping point”: Why Coles is pumping millions into tech

Inside Retail

Coles’ decision to up capital investment in FY22 to $1.4 billion is focused mainly on improving efficiency within the business, primarily through automation. At Coles’ Strategy Day on Thursday, the company said this will account for about 60 per cent of capital expenditure (capex), while 20 per cent will go towards 50 store renewals and 20 new stores.

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Sports Direct opens new London flagship

Retail Focus

Sports Direct is reopening its flagship store, following a £10m refurbishment. Located in the heart of London has undergone a complete overhaul with a modern, innovative, and sleek new look that brings the brand’s elevation strategy and fresh approach to the iconic retail space. Th e store , whic h firs t opene d i n 2014 , span s ove r 50,00 0 sq. ft. an d wil l b e th e pinnacl e o f Sport s Direct’ s retai l offering.

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Innovation is Just the Start: Retailers also Require Speed, Scalability and a Shopper-Focused Mindset

Retail TouchPoints

Times of crisis such as the COVID-19 pandemic present an excellent opportunity to drive innovation, according to the Connecting The Dots: Driving Change Through Innovation webinar, hosted by NetElixir. Jerry Wind, Professor at the Wharton School at the University of Pennsylvania, laid out three steps retailers should follow to focus their efforts as they develop new ways to improve the business— whether that means pivoting during an emergency or simply perfecting an existing strategy.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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66% of Consumers Expect Free Shipping on Every Purchase

Small Biz Trends

A large majority of consumers (66%) expect free shipping on every purchase they make online. An even larger number (80%) expect free shipping when ordering a certain dollar amount on online products. These were some key insights of the Q2 2021 Consumer Trends Report issued by Jungle Scout. Jungle Scout, Amazon research tool providers, conducted an anonymous survey of 1,066 US consumers.

Shipping 141
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Hired the wrong person? Here’s what to do

Inside Retail

It’s a big responsibility and commitment when you’re hiring someone new, and a decision rarely taken lightly. There’s excitement and anticipation about the problems they’ll solve, the extra help they’ll provide or the growth they can help you achieve. As a business leader, optimism, whether it comes naturally or has been learnt, has to be part of how you operate.

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Hublot brings an unique UEFA Euro 2020™ experience to Harrods

Retail Focus

To celebrate their role as Official Watch of the UEFA EURO 2020TM, Hublot is unveiling its Big Bang e UEFA Euro 2020TM connected watch and bringing the celebrations to Harrods. The innovative and experiential installation will take over the Harrods atrium from June 11th to July 11th, and features a dramatic rendering of a football in LED lights which houses the Big Bang e UEFA EURO 2020TM connected watch and immerses the customer into the world of Hublot.

Boutique 204
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Pixel Perfection is Retail’s Missing Ecommerce Link

Retail TouchPoints

Take a moment to step into the shopper’s shoes when they’re shopping. Consider all the different brand messages they are receiving — good and bad. Have you ever clicked on a beautiful ad that led to an outdated, terrible-looking ecommerce site? Or have you seen an ad for a product you were initially interested in that was so poorly designed that you decided to look elsewhere?

Consumer 262
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Nisa retailers introduce new £5 frozen deal

Talking Retail

Nisa retailers are today (23 June) introducing a new £5 frozen deal. The offer is supported by dedicated in-store POS, as well as activity on Nisa’s consumer-facing website and social media pages. The deal includes a Goodfella’s Stone Baked Pizza 452g, McCain Lightly Spiced Wedges 650g, Co-op Garlic Baguettes 2 pk, Birds Eye Wholegrain Nuggets. This story continues at Nisa retailers introduce new £5 frozen deal.

Consumer 137
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Witchery joins GlamCorner amid workwear rental boom

Inside Retail

Garments from Australian fashion brand Witchery will now be available for rental exclusively through GlamCorner’s subscription membership. The deal is a “milestone” for the Australian fashion industry, as it continues to push to be more circular and find ways to reduce its waste footprint, according to Witchery head of marketing Nicky Rowsell. “[We’re] delighted to be aligning with GlamCorner to provide everyday outfitting solutions and 24/7 style to their loyal customers,” Rowsell said.

Fashion 245
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Tesla Unveils Top AV Training Supercomputer Powered by NVIDIA A100 GPUs

Nvidia

Tackling one of the largest computing challenges of this lifetime requires larger than life computing. At CVPR this week , Andrej Karpathy, senior director of AI at Tesla, unveiled the in-house supercomputer the automaker is using to train deep neural networks for Autopilot and self-driving capabilities. The cluster uses 720 nodes of 8x NVIDIA A100 Tensor Core GPUs (5,760 GPUs total) to achieve an unparalleled 1.8 exaflops of performance.

ATS 134
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Brij Helps Brands Connect Products to Digital Benefits Without Needing an App

Retail TouchPoints

Brij , a platform for connecting physical products to digital experiences, is designed to power one-touch product registration and reorder options. The platform helps brands build tailored digital experiences for each of their products with QR codes that let shoppers register, reorder and view relevant content about the items, anytime and anywhere. The platform can help shoppers access relevant product information without the need for an app.

Returns 258
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Search begins for High Street Champions

Talking Retail

The team behind Local Rewards, the service that aims to help retailers recover from the impact of the pandemic, is searching for 3,600 people to become the champions of their local high streets. Local Rewards enables participating retailers to cross-promote and support their high street neighbours to create an online network of connected traders or.

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Distillery Road Market outlines weekend events to come in 2021

Inside Retail

Upcoming Queensland dining precinct Distillery Road Market has announced it will expand its market offering into weekend markets, allowing a more accessible food-centric experience for visitors. The market-focused offering, which will open in Eagleby, Queensland in mid-2021 , looks to recreate the success of international food marketplaces such as Chelsea Market in New York and Borough Market in London, as well as local markets The Grounds of Alexandria in Sydney and the South Melbourne Markets.

Marketing 244
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Clearpay hits 2m UK customers in two years and celebrates very first UK brand campaign

Retail Times

Clearpay, a leader in “Buy Now, Pay Later” payments known as Afterpay outside the U.K. and Europe, has announced it has reached two million active UK customers, showing the continued rise of the BNPL service as it reaches its second anniversary in the UK.

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Five Below Expands Same-Day Delivery to 1,100 Locations in Preparation for Summer Rush

Retail TouchPoints

Five Below will partner with Instacart to expand same-day delivery from 400 to 1,100 locations. The expansion builds on a pilot the companies launched in December 2020 that initially served Baltimore, Buffalo, N.Y., Chicago, Cleveland and Detroit, as well as locations in Florida, California and Texas. Five Below is expanding the partnership in time for the summer season to provide shoppers access to fast delivery on items including pool floats, beach towels, outdoor games and sports equipment.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Brixton Brewery unveils first out-of-home advertising campaign

Talking Retail

Craft beer brand Brixton Brewery has launched its first out-of-home advertising campaign. The “Get a Taste of Brixton” campaign “celebrates the birthplace of the brand” and appears across digital platforms and 48, 16 and four sheets throughout London, with a national roll-out scheduled for 2022. Each advert features QR codes and direct links which, once.

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Adairs pays $45m to fast-track Mocka acquisition

Inside Retail

Adairs will pull the settlement of its acquisition of online furniture firm Mocka forward by a year after the business performed well ahead of expectations. The pureplay business blossomed in the last year due to the ongoing changes to consumer behaviour due to the Covid-19 pandemic – with online furniture and homewares having seen a huge spike in uptake.

Consumer 244
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Let’s talk about API monetization

Mulesoft

In today’s business environment, with customer expectations changing at an unprecedented rate, more organizations are using APIs to expand their digital ecosystems to reach new customers. Although APIs are ubiquitous, capturing the value of an API in a business model and monetizing those APIs is not an easy task. The most difficult part about monetization […].

ATS 125
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As Ecommerce Booms, Brands Must Boost App Stability

Retail TouchPoints

As a result of the COVID pandemic, the digital experience has become more important for almost every industry over the last year. Lockdowns and social distancing have driven more and more customers to interact with brands via their apps, dramatically accelerating digital transformation. However, 2020 was an inflection point for one sector in particular: ecommerce.

Checkout 243
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a