Inside Retail

JUNE 21, 2021

Aussie consumers’ loyalty is primarily influenced by the price tag, however emotional connection and ethical values will become key loyalty drivers, according to a consumer research by Emarsys. . About 65 per cent of 1000 Australian consumers surveyed said they will choose other brands if a cheaper option is available. More than half of respondents said consistently low prices are the top reason for staying loyal to a retailer. .

Consumer 299

Consumer Shopping ATS 299

Retail Focus

JUNE 22, 2021

Unfortunately for many department stores, the pandemic has been a final blow in the battle with online retail, spiralling real estate costs and difficulty serving up physical retail that is consistently experiential, engaging and adaptable. Stores that we thought would be with us for generations to come are shuttering their doors permanently, with Debenhams among the latest casualties.

Department Stores 211

Department Stores Outdoor Accounting Planning 211

Retail TouchPoints

JUNE 21, 2021

Google has officially opened its first brick-and-mortar retail store in New York’s Chelsea neighborhood, where the company has an urban campus that is home to many of its 11,000+ Google NYC employees. The new Google Store provides customers with hands-on interaction with its lineup of devices and services — from Pixel phones and Nest products to Fitbit wearables and Pixelbooks.

Location 306

Location ATS Shopping 306

Tokinomo

JUNE 21, 2021

In-store advertising is essential for both brands and retailers. FMCG brands have the opportunity to promote their products, to capture the attention of customers and to increase brand awareness. Retailers want to sell more and increase their profit per square meter.

Advertising 246

Advertising Promotions 246

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Inside Retail

JUNE 21, 2021

Co-op UK, Britain’s fifth biggest food retailer, is using technology to drive a better shopping experience for its customers in bricks-and-mortar retail. Speaking at a webinar, hosted by Inside Retail , Andrew Hoff, head of technology for retail at Co-op UK, highlighted the importance of self-service as a quick and safe checkout option, particularly at the height of the pandemic.

Checkout 246

Checkout Point of Sale Shopping Consumer 246

Retail Focus

JUNE 21, 2021

Today, 21 June, Selfridges launches its Garden Centre, a playful response to a boom in outdoor appreciation, as part of Good Nature, Selfridges’ creative theme for 2021. Figures from the Horticultural Trades Association show that over 3 million people started gardening in 2020 as a result of more time spent at home since the first lockdown. Pictured, botanical artist Carly Rogers at Selfridges, London, UK.

Outdoor 344

Outdoor Fashion Promotions Shopping 344

Intelligence Node

JUNE 22, 2021

Businesses often spend an inadequate amount of time strategically thinking about their product prices. But price strategy deserves a lot more attention, especially for online brands and retailers. According to Oberlo, there will be more than 2.1 billion online shoppers in 2021. It is a given that they will comparison-shop. This means if the products […].

Comparison Shopping 173

Comparison Shopping Shopping 173

Inside Retail

JUNE 20, 2021

Stable retail sales data for May have been welcomed by the Australian Retailers Association – but the body warns smaller businesses are still vulnerable to the impacts of Covid-19. According to Australian Bureau of Statistics (ABS) figures released today, Australian retail sales were up 7.4 per cent on the same month last year – and by 0.1 per cent month on month – to $31 billion. .

Location 246

Location ATS 246

Retail Focus

JUNE 23, 2021

Dalziel & Pow developed a new strategic vision for Zürcher Kantonalbank in response to evolving customer needs and aspirations, the exponential growth of digital platforms and tools, and the changing attitudes towards traditional advertising and marketing channels. The vision is to inspire personal progress and financial wellbeing, helping people feel inspired and motivated about their future – from saving and investing, to progressing in life, work and business.

Advertising 274

Advertising Location Marketing Planning 274

Retail TouchPoints

JUNE 21, 2021

DTC beauty brand Glossier is aiming to reclaim its physical retail presence as the world begins to emerge from the throes of the pandemic, with plans to open new stores in 2021 and 2022. Glossier Founder and CEO Emily Weiss wrote on its site that the brand is “ready to exist again in 3D,” revealing that the company will open three all-new permanent stores, starting in Seattle in August 2021, followed by Los Angeles in the fall, London in the winter (its first permanent international flagship) an

Returns 264

Returns Location Planning Shopping 264

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Nvidia

JUNE 23, 2021

Turning doodles into stunning landscapes — there’s an app for that. The NVIDIA Canvas app, now available as a free beta, brings the real-time painting tool GauGAN to anyone with an NVIDIA RTX GPU. Developed by the NVIDIA Research team, GauGAN has wowed creative communities at trade shows around the world by using deep learning models to turn rough sketches into stunning scenes.

ATS 142

ATS 142

Inside Retail

JUNE 20, 2021

Coles’ decision to up capital investment in FY22 to $1.4 billion is focused mainly on improving efficiency within the business, primarily through automation. At Coles’ Strategy Day on Thursday, the company said this will account for about 60 per cent of capital expenditure (capex), while 20 per cent will go towards 50 store renewals and 20 new stores.

Fulfillment 246

Fulfillment Supermarket Customer Experience Shopping 246

Retail Focus

JUNE 24, 2021

Sports Direct is reopening its flagship store, following a £10m refurbishment. Located in the heart of London has undergone a complete overhaul with a modern, innovative, and sleek new look that brings the brand’s elevation strategy and fresh approach to the iconic retail space. Th e store , whic h firs t opene d i n 2014 , span s ove r 50,00 0 sq. ft. an d wil l b e th e pinnacl e o f Sport s Direct’ s retai l offering.

Location 240

Location Consumer ATS Fashion 240

Retail TouchPoints

JUNE 21, 2021

Times of crisis such as the COVID-19 pandemic present an excellent opportunity to drive innovation, according to the Connecting The Dots: Driving Change Through Innovation webinar, hosted by NetElixir. Jerry Wind, Professor at the Wharton School at the University of Pennsylvania, laid out three steps retailers should follow to focus their efforts as they develop new ways to improve the business— whether that means pivoting during an emergency or simply perfecting an existing strategy.

Department Stores 264

Department Stores Customer Experience Accounting Management 264

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Small Biz Trends

JUNE 23, 2021

A large majority of consumers (66%) expect free shipping on every purchase they make online. An even larger number (80%) expect free shipping when ordering a certain dollar amount on online products. These were some key insights of the Q2 2021 Consumer Trends Report issued by Jungle Scout. Jungle Scout, Amazon research tool providers, conducted an anonymous survey of 1,066 US consumers.

Shipping 141

Shipping Consumer Shopping Retail Trends 141

Inside Retail

JUNE 24, 2021

It’s a big responsibility and commitment when you’re hiring someone new, and a decision rarely taken lightly. There’s excitement and anticipation about the problems they’ll solve, the extra help they’ll provide or the growth they can help you achieve. As a business leader, optimism, whether it comes naturally or has been learnt, has to be part of how you operate.

245

245

Retail Focus

JUNE 21, 2021

To celebrate their role as Official Watch of the UEFA EURO 2020TM, Hublot is unveiling its Big Bang e UEFA Euro 2020TM connected watch and bringing the celebrations to Harrods. The innovative and experiential installation will take over the Harrods atrium from June 11th to July 11th, and features a dramatic rendering of a football in LED lights which houses the Big Bang e UEFA EURO 2020TM connected watch and immerses the customer into the world of Hublot.

Boutique 204

Boutique Management Marketing ATS 204

Retail TouchPoints

JUNE 21, 2021

Take a moment to step into the shopper’s shoes when they’re shopping. Consider all the different brand messages they are receiving — good and bad. Have you ever clicked on a beautiful ad that led to an outdated, terrible-looking ecommerce site? Or have you seen an ad for a product you were initially interested in that was so poorly designed that you decided to look elsewhere?

Consumer 262

Consumer Marketing Shopping Promotions 262

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Cisco Retail

JUNE 22, 2021

Coming off an amazing Cisco Future Cloud launch, we have now redefined and elevated the scope of opportunity for our Partners. Now what has changed? Well, the last 18 months have made a few things crystal clear…. Work is no longer a place you go to but something you can do from anywhere. Some may never return to the office and be permanently remote.

Returns 141

Returns Management Marketing ATS 141

Inside Retail

JUNE 21, 2021

Garments from Australian fashion brand Witchery will now be available for rental exclusively through GlamCorner’s subscription membership. The deal is a “milestone” for the Australian fashion industry, as it continues to push to be more circular and find ways to reduce its waste footprint, according to Witchery head of marketing Nicky Rowsell. “[We’re] delighted to be aligning with GlamCorner to provide everyday outfitting solutions and 24/7 style to their loyal customers,” Rowsell said.

Fashion 245

Fashion Marketing Accessories 245

Retail Focus

JUNE 24, 2021

Hexcite Group, a leading provider of design, communication, brand activation, signage, display and merchandising products and services for major brand owners and retailers, is delighted to announce it has appointed Wes Mulligan as Group Chief Executive. Wes has led a number of businesses across retail, leisure and support services sectors. In recent years, as CEO of Danwood, he led the turnaround and exit of the UK’s largest independent supplier of printers and photocopiers.

Visual Merchandising 173

Visual Merchandising Marketing ATS 173

Retail TouchPoints

JUNE 24, 2021

Brij , a platform for connecting physical products to digital experiences, is designed to power one-touch product registration and reorder options. The platform helps brands build tailored digital experiences for each of their products with QR codes that let shoppers register, reorder and view relevant content about the items, anytime and anywhere. The platform can help shoppers access relevant product information without the need for an app.

Returns 258

Returns Marketing 258

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Dive

JUNE 24, 2021

The big-box retailer and other brands have joined the space in hopes consumers find the perfect fit before purchase.

Fashion 140

Fashion Consumer 140

Inside Retail

JUNE 24, 2021

Upcoming Queensland dining precinct Distillery Road Market has announced it will expand its market offering into weekend markets, allowing a more accessible food-centric experience for visitors. The market-focused offering, which will open in Eagleby, Queensland in mid-2021 , looks to recreate the success of international food marketplaces such as Chelsea Market in New York and Borough Market in London, as well as local markets The Grounds of Alexandria in Sydney and the South Melbourne Markets.

Marketing 244

Marketing Outdoor Shopping 244

Retail Focus

JUNE 24, 2021

With excitement in the air at Wembley Park as it embarks on an events-filled summer, London Designer Outlet is adding to the neighbourhood’s celebrations with the announcement that British menswear brand Lyle & Scott is joining its premium fashion offering. The heritage label will occupy more than 800 sq ft in the capital’s leading fashion and lifestyle outlet centre, which will be the fashion retailer’s only destination in London and the brand’s only outlet store to open in 2021 in the UK.

ATS 162

ATS Fashion Accessories Location 162

Retail TouchPoints

JUNE 25, 2021

Five Below will partner with Instacart to expand same-day delivery from 400 to 1,100 locations. The expansion builds on a pilot the companies launched in December 2020 that initially served Baltimore, Buffalo, N.Y., Chicago, Cleveland and Detroit, as well as locations in Florida, California and Texas. Five Below is expanding the partnership in time for the summer season to provide shoppers access to fast delivery on items including pool floats, beach towels, outdoor games and sports equipment.

Location 245

Location Outdoor Marketing Fulfillment 245

Advertisement

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Dive

JUNE 23, 2021

The partnership expands the department store's men's category with made-to-measure suiting.

Apparel 139

Apparel Department Stores Shopping 139

Inside Retail

JUNE 21, 2021

Adairs will pull the settlement of its acquisition of online furniture firm Mocka forward by a year after the business performed well ahead of expectations. The pureplay business blossomed in the last year due to the ongoing changes to consumer behaviour due to the Covid-19 pandemic – with online furniture and homewares having seen a huge spike in uptake.

Consumer 244

Consumer 244

Retail Focus

JUNE 24, 2021

Shaftesbury have announced the arrival of Nobody’s Child , a responsible womenswear fashion brand opening at 50 Carnaby Street, this week. The store contributes to the diverse array of independent brands in London’s most directional shopping location. Samantha Bain-Mollison, Retail Director, Shaftesbury says: “We are delighted to welcome Nobody’s Child to Carnaby.

ATS 162

ATS Fashion Location Shopping 162

Retail TouchPoints

JUNE 22, 2021

As a result of the COVID pandemic, the digital experience has become more important for almost every industry over the last year. Lockdowns and social distancing have driven more and more customers to interact with brands via their apps, dramatically accelerating digital transformation. However, 2020 was an inflection point for one sector in particular: ecommerce.

Checkout 243

Checkout Shopping Management Consumer 243

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience