Retail TouchPoints
OCTOBER 1, 2020
Bed Bath & Beyond achieved a 6% sales increase in Q2 2020, its first growth since Q4 2016, driven by an 89% jump in ecommerce sales. The online growth offset a 12% decline in same-store sales, bringing net sales to $2.7 billion. The retailer credited the improvements to its expansion of omnichannel offerings such as buy online, pick up in-store (BOPIS) and curbside pickup during the pandemic.
Retail Prophet
SEPTEMBER 30, 2020
Watch Doug Stephens, Founder and CEO of Retail Prophet and special guest Michael Zakkour, author of ‘New Retail Born in China Going Global’, as they do a deep-dive into China’s “New Retail” business model. What is it? Why was it vital in enabling Chinese retailers survival of COVID-19? And what can western retailers learn from its success?
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Dezeen
OCTOBER 2, 2020
Passersby can perch in the facade of Italian marble brand Marsotto 's new showroom in Milan , which has been designed by multidisciplinary studio Nendo. From afar, the front of Marsotto 's showroom in Milan's Brera district looks as if it's sealed up by blocks of veiny white marble. To achieve this, Nendo lined the entire facade – including the flush front door – in marble tiles, being careful to set them in line with the existing stonework on the building.
Wiser
SEPTEMBER 29, 2020
Everyone loves the weekend. For brands, however, there’s cause for concern when the work week officially ends. Weekends are prime sales hours, but many brands have a difficult time getting visibility into what’s going on on the retail side of things during the weekend sales rush. Gaining insights into sales, customer experience, and retailer compliance on weekends can be the difference between making the most of these days and leaving money on the table.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
OCTOBER 1, 2020
The 2020 holiday season will be dominated by uncertainty, a sharp contrast to the relatively steady growth in spending and ecommerce traffic that retailers enjoyed over the past several years. Retailers will have to forge ahead without reliable historic data to guide them — but looking at the events of the past six months and results from recent surveys can help center their perspective.
Retail Adventures
SEPTEMBER 28, 2020
Click HERE or on the photo above to watch the video. Who doesn’t love a bargain? There are plenty to be found during the pandemic if you know where to look. Georganne recently shared where to find the best deals with Tricia Kean of KTNV 13 Action News Las Vegas. Here are even more easy ways to save money during the pandemic and beyond: Shop when the entire store is on sale: These days it’s crazy to pay full price when so many stores are running sales.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
RepslyBlog
OCTOBER 2, 2020
Repsly is proud to celebrate our 10th year in business providing retail execution to thousands of brands that record more than 5 million activities per month.
Retail TouchPoints
SEPTEMBER 29, 2020
In anticipation of customer demand for more and faster delivery options during the holidays, Bed Bath & Beyond has launched multiple options for same-day home delivery. Customers selecting home delivery on the Bed Bath & Beyond and buybuy BABY websites will have their orders fulfilled in stores by personal shoppers working with Shipt , a division of Target.
Store Growers
OCTOBER 2, 2020
Last Updated on November 27, 2020. Structured snippets are a type of ad extensions in Google Ads. They allow you to add extra information about your products to your Search Ads. This helps you to grab more real estate and push your competitors further down the page. In this article, I’ll look at the basics of structured snippets, how to add them to your campaigns, and how to get the best results from them!
Secure Retail
SEPTEMBER 29, 2020
Secure Retail has worked with our partners, Ergonomic Solutions, the creators of SpacePole, on a whitepaper with Retail Gazette journalists, on how the coronavirus changed retail forever, and what to expect in the future. The Innovation in Retail Payments whitepaper reveals the importance for retailers to embrace new technologies that make shopping experiences safer, quicker and more convenient.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Jamf on Retail
OCTOBER 1, 2020
Security incidents happen, even on Mac. In this session, we detected malicious behavior on macOS, responded to an active attack and used Jamf Protect and Jamf Pro to piece together what happened on the system and remediate it.
Retail TouchPoints
SEPTEMBER 30, 2020
David’s Bridal has launched an immersive commerce experience that brings wedding attire directly into shoppers’ homes through 3D and augmented reality (AR). The technology, developed in partnership with Vertebrae , enables customers to view bridal gowns and bridesmaids’ dresses at a full 360-degree angle. Customers browsing on the David’s Bridal website can access 3D and AR visualizations of the brand’s 50-plus. best-selling dresses directly from product pages without needing to download a se
Wiser
OCTOBER 2, 2020
Do have questions around how to improve in-store execution? How to get better visibility into retailers? What can be done to optimize shelf conditions such as availability, planogram compliance, display compliance, and more? We have answers in this webinar, held on September 25th, 2020, and hosted by the Category Management Association. Listen in to hear from Tom Vieira, Wiser’s Director of Product, In-Store, and Casey Berns, Associate Director Shopper Insights and Category Advisory Servic
Retail TouchPoints
SEPTEMBER 30, 2020
Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. Developed through a customer-centric lens and using a sleek design aesthetic, the updated stores feature a layout that spotlights products and offers end-to-end digital navigation that guides customers throughout their journeys.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail TouchPoints
SEPTEMBER 30, 2020
Target is preparing for the extended holiday season with a combination of long-term and short-term deals. While the company plans on offering Black Friday pricing throughout November, matching Walmart ’s holiday plans , it will bring back Target Deal Days on Oct. 13 and 14 only — putting the promotion in direct competition with the delayed Amazon Prime Day.
Retail TouchPoints
SEPTEMBER 28, 2020
Patagonia has named Ryan Gellert CEO of Patagonia Works, the retailer’s holding company. Gellert has overseen Patagonia’s European, Middle Eastern and African business since 2014. The retailer also will elevate Lisa Williams to the role of Head of Innovation, Design and Merchandising, and Jenna Johnson to Head of Patagonia Inc. Gellert has a history of supporting Patagonia’s commitment to environmental activism, and he helped the retailer position itself as a leader of outdoor causes in Europe.
Retail TouchPoints
SEPTEMBER 30, 2020
After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The women’s apparel and fashion accessories retailer plans to open additional store locations in markets across the country through the rest of 2020 and into early 2021.
Retail TouchPoints
SEPTEMBER 29, 2020
Last Mile Autonomous Delivery ( LMAD ) , a startup launched by EIT Digital , has developed a software platform to operate multiple types of autonomous delivery robots (ADRs). Following a test in Paris last year, LMAD recently successfully operated it in Finland. In August, the solution was piloted at Aalto University Campus, home to a student village with more than 4,000 residents.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail TouchPoints
OCTOBER 2, 2020
Walmart will sell a majority stake in the UK-based grocery retailer Asda to the Issa brothers, the co-CEOs of EG Group , and TDR Capital for an enterprise value of $8.8 billion. The Issa brothers and TDR Capital will acquire equal shareholdings, while Walmart will retain an equity investment in the retailer with an ongoing commercial relationship and a seat on the board.
Retail TouchPoints
OCTOBER 1, 2020
Epson has launched the PowerLite 805F for digital signage applications, a solution designed to boost engagement and deliver informational content. The PowerLite 805F offers user-friendly software, robust connectivity and flexible installation. The projector can wirelessly display content using Miracast via Epson’s iProjection app and can also handle mirror device photos, videos and apps.
Retail TouchPoints
SEPTEMBER 30, 2020
Poshmark has submitted a draft registration statement for an IPO to the SEC, putting the retailer on the path to becoming a publicly traded company. Poshmark has not yet revealed the number of shares to be offered or the price range it is seeking. The IPO may be cashing in on increased interest in second-hand clothing, particularly among younger shoppers: used items now take up 14% of consumers’ closet space, rising to 16.5% among Gen Z, according to a Poshmark study from February 2020.
Retail TouchPoints
SEPTEMBER 29, 2020
Self-checkout is already a big part of how customers shop — according to RBR’s report, “EPOS and Self Checkout in 2020” , shipments of self-checkout solutions increased by 52% in 2019 to a new record high. But as the new normal continues to evolve and shoppers are seeking low-contact checkout options, self-checkout is going to continue to play a major role in how customers pay for their purchases.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail TouchPoints
SEPTEMBER 30, 2020
Launching a successful premium loyalty program can be a matter of finding the right pitch: 70% of shoppers who don’t belong to a program would join one if the benefits were valuable, according to a study by Clarus Commerce. Getting this aspect right is a worthwhile effort for retailers, as 88% of respondents said they’d shop at a retailer with a premium loyalty program they belong to versus a competitor that is offering a lower price.
Retail TouchPoints
SEPTEMBER 29, 2020
Sycamore Partners has reportedly made a preliminary bid to acquire assets from Ascena Retail Group , including the Ann Taylor , Loft and Lane Bryant brands, people familiar with the matter told Bloomberg. The offer is non-binding and negotiations will continue until a final bid is submitted to the bankruptcy court. Representatives for Sycamore and Ascena declined to comment on the matter, according to Bloomberg.
Retail TouchPoints
SEPTEMBER 29, 2020
Having recently expanded its lines to include knitwear and footwear, Italian luxury outerwear brand Herno has invested in a fashion-specific PLM solution from Centric Software in order to enrich its product collections while also closely controlling product quality. Centric Software provides enterprise solutions to fashion, retail, footwear, outdoor, luxury, consumer goods and home décor companies to achieve strategic and operational digital transformation goals.
Retail TouchPoints
SEPTEMBER 28, 2020
With the coronavirus pandemic forcing businesses to shutter their brick-and-mortar outlets and target customers online to simply stay afloat, many have had to drastically increase their digital marketing spend. However, with the crisis decimating so many companies, most don’t have the funds to do so. Fortunately, not long into the crisis, search behemoth Google paid attention to these companies’ needs, announcing in April that merchants would be able to list products on its Google Shopping platf
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail TouchPoints
SEPTEMBER 28, 2020
Bed Bath & Beyond has named Anu Gupta as Chief Strategy and Transformation Officer. Gupta will be responsible for the company’s comprehensive strategy and transformation program, including continuing to develop and implement strategic growth initiatives. Gupta’s role will be to help modernize the company’s operating model, enhance the digital-first, omni-always shopping experience for customers and increase profitability across the business.
Retail TouchPoints
OCTOBER 2, 2020
In early (pre-pandemic) 2020, Jonathan Adler was poised to have a good year. The home décor and furniture retailer had just deployed a suite of personalization solutions from Listrak in October 2019, and plans were in the works to launch a loyalty program. But while COVID-19 was disastrous for many retailers, it actually served to boost business for Jonathan Adler.
Retail TouchPoints
OCTOBER 1, 2020
Nordstrom has launched BEAUTYCYCLE, a recycling program that allows customers to bring their empty beauty product packaging to any of the retailer’s full-line stores or Nordstrom Local service hubs in the continental U.S. Through the initiative, Nordstrom aims to take back 100 tons of hard-to-recycle beauty packaging by 2025. Each year, more than 120 billion units of plastic packaging are produced by the beauty industry, according to Zero Waste Week , but according to the Environmental Protectio
Retail TouchPoints
SEPTEMBER 30, 2020
Companies are constantly trying to master the art of a perfectly organized retail shelf. From optimizing placement heights and facings to pinpointing the proper arrangements for aesthetic appeal, companies leverage planograms that instruct store-level stockers exactly how to set up their shelves and displays for customer satisfaction, vendor terms and conditions, on-shelf availability and more.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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