Sat.Oct 03, 2020 - Fri.Oct 09, 2020

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Dollar General Dives Into Rotating Seasonal Products with New Pop-Up Store Concept

Retail TouchPoints

Dollar General has launched the popshelf store concept — smaller locations focusing on on-trend seasonal goods, with 95% of items priced at $5 or less. The first two popshelf locations will open in Hendersonville and Clarksville, Tenn. in fall 2020. Each popshelf will occupy approximately 9,000 square feet and continually refresh merchandise across categories including health and beauty, cleaning supplies and party goods.

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50 Statistics to Understand the Online Consumer in 2020 and Beyond

Intelligence Node

2020 has brought with it a host of unforeseen changes in the day-to-day life of a typical American shopper and a massive shift in behavior, priorities, and sentiments concerning his/her consumption patterns. So far this has meant that long-established, strong, and seemingly evergreen knowledge of consumer behavior trends has been turned on its head to […].

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Pinocchio is a tiny bakery in Japan decorated in the colours of bread

Dezeen

Design studio I IN has used warm, golden hues to decorate the Pinocchio bakery in Yokohama, Japan , which displays bread and pastries on minimalist shelves. Measuring at just 4.2 metres wide, Pinocchio sits in front of Oguchi train station and has been decorated to match the delicacies sold within. The tiny bakery project, which I IN also calls Small Icon, has been shortlisted for Dezeen Awards 2020 in the small retail interior category.

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Grafton firm develops health screening kiosk

Frank Mayer

This article appeared in the October 1, 2020 issue of the Ozaukee Press and has been reprinted with permission. Frank Mayer unveils temperature and health kiosk to help employees return to work safely. By JOE POIRIER, Ozaukee Press staff. Frank Mayer and Associates, Inc. in Grafton recently developed a temperature and health-screening kiosk to help employees safely return to work during the coronavirus pandemic.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Staples Enables Contactless Returns in 1,000+ Stores

Retail TouchPoints

Staples will launch contactless returns for online purchases in more than 1,000 of its stores across the U.S. The retailer has partnered with Optoro , which will deploy its contactless Express Returns system that gives retailers access to a nationwide network of unpackaged return drop-off points. The offering allows retailers to seamlessly process their own in-store returns using a simple QR code, enabling customers to avoid lines and providing a safer experience for associates.

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What Are Inelastic Products and How Do They Impact Pricing Strategy?

Wiser

Have you ever loved a product so much that you would buy it at any price? Would you be willing to go without soap if the price increased 100 percent? Have you ever spent more than you’ll admit to your friends for a luxury item from your favorite brand? If you answered “yes” to any of the above, you already know intuitively what an inelastic product is.

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How to Increase Chain Penetration with Data

RepslyBlog

Mastering the retail channel is a massive opportunity for CPG brands, but those who have played in the space before know it takes a committed investment to reap the benefits. To make the most of that investment, CPG sales and marketing teams are putting data at the forefront of their retail execution efforts, unlocking the insight they need by prioritizing and maximizing high-opportunity initiatives.

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RFID Journal Award Honors Brazilian Cosmetics Retailer Grupo Boticário

Retail TouchPoints

Grupo Boticário was named a winner in the category of Best RFID Retail Implementation as part of the 14th annual RFID Journal Awards. The recognition is in honor of an RFID solution Grupo Boticário deployed to boost traceability and address other challenges in its supply chain. The RFID Journal Awards, which were announced last week during the RFID Journal Virtually LIVE!

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NAHANCO… Still Going Strong in 2020!

Nahanco

Are you ready to hear a success story for a change? By now, most people who work in the retail industry have heard enough about the negative effects of the Covid-19 pandemic. Every one of us has been affected in some capacity or another. Here at NAHANCO, we have certainly had to weather some challenges; but we are still going strong. Here are the steps we have taken to ensure we are able to support a full retail recovery.

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Counter Displays: 7 Design Principles

Medallion Retail

The objective of any POS display is to win the hearts and minds of customers by way of effective branding while selling more product. Successful point-of-purchase display design is the result of a careful decision-making process that combines marketing strategy, The post Counter Displays: 7 Design Principles appeared first on Medallion Retail.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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#RetailProphetAMA: The Future of Shopping Centers In A Post-Pandemic World

Retail Prophet

The COVID-19 pandemic is projected to annihilate 50-60% of retail tenants in American malls and 50% of department stores over the next 12-18 months. Is the shopping center a thing of the past or is it being completely redefined for the digital age? What are the new expectations of consumers that will reshape retail of the future? Mark Toro has been on the front line of retail transformation for over 30 years and is the visionary behind the development of Avalon, one of America’s premier mixed us

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

With the COVID-19 pandemic escalating the adoption of online shopping across all categories, the home goods sector in particular has seen a notable spike in ecommerce. Even as stores begin to slowly reopen, ecommerce demand remains elevated. To take its online presence to the next level and meet shoppers’ needs in the virtual world, CITY Furniture overhauled its ecommerce approach by building its own headless platform, designed to integrate with modular partner solutions as needed.

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The Importance of Customer Experience this Holiday Season

Retail Next

The COVID-19 pandemic has thrown much of what we thought we knew about consumers’ shopping habits into somewhat of a whirlwind. The high street is still suffering from the fallout of a three-month hiatus and now the hospitality industry has experienced a further blow in the past week following the Prime Minister’s announcement to implement a 10pm curfew for closing time.

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7 Expert Tips Guaranteed to Reduce Inventory Costs (2020)

Retalon

More expensive than real estate, merchandising, or even labor — inventory is the largest investment your company makes. But getting the biggest return on that investment, especially in today’s tough retail environment, requires a more nuanced, data-driven approach to inventory management than most retailers are used to. Below, we’ll describe 7 guaranteed inventory reduction ideas in some detail.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Retailers set for Christmas scramble as second wave of COVID-19 drives consumers online only

Retail Technology Review

Online sales will be critical to retailers’ survival over the festive period, as the second-wave of COVID-19 measures hit, according to new research from logistics platform 7bridges and YouGov.

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Survey: 11% of Americans Subscribed to Walmart+ in its First Two Weeks

Retail TouchPoints

The Walmart+ loyalty program has clearly made a major splash: 11% of Americans subscribed within two weeks of its launch, according to a survey by Piplsay. This puts Walmart at more than 30 million subscribers — well below the 150 million Prime members confirmed by Amazon in Q4 2019, but undeniably massive growth in a very short time. Walmart+ may be poised to grow even further in the near future: 53% of those polled had at least heard of the program, and another 27% were considering joining soo

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Ecommerce Glitches Frustrate 40% of Shoppers, But Clearer, Proactive Guidance Can Mitigate Problems

Retail TouchPoints

Friction is an ecommerce sales killer, and retailers have room to improve: 40% of shoppers have recently struggled to complete a transaction online, according to a survey by GoMoxie. Among these customers, 62% abandoned the shopping experience and 52% went on to visit a competitor — a dangerous precedent to set in the current ecommerce-dominated atmosphere.

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GameStop-Microsoft Partnership Will Standardize Retail Tech Stack and Connected Associate Devices

Retail TouchPoints

GameStop has entered a partnership with Microsoft to enhance its backend and in-store solutions, empower associates with mobile devices and offer shoppers the Xbox All Access pass. GameStop plans to expand its physical and digital video game offerings as well as enhance its retail technology infrastructure through the deal. As part of the agreement, GameStop will standardize its solutions on Dynamics 365, Microsoft’s portfolio of cloud-based business applications and customer data platform.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Holiday Shopping in the New Normal

Retail TouchPoints

The holiday shopping season seems to get bigger every year. The introduction of ecommerce has allowed consumers to shop the big sales from the comfort of their own home, avoiding the crowds and offering increased convenience and variety. As a result, online sales have grown consistently during the holidays. In 2019, Black Friday online sales totaled $5.4 billion, up more than 22% from the year before, and Cyber Monday sales increased $1.5 billion from 2018, totaling $9.4 billion.

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How to Develop a Retail Marketing Personalization Roadmap in 5 Steps

Retail TouchPoints

A Boston Consulting Group study encompassing over 50 companies across 10 industries found that the lack of a plan was one of the leading reasons organizations were unable to achieve the level of personalization they desired for their customers. Luckily, developing a plan for personalization doesn’t mean uprooting your organization or investing in expensive solutions right off the bat.

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Carrefour Taps Customer Insights Platform to Improve Collaboration With Suppliers

Retail TouchPoints

Carrefour will harness a new customer insight program created by Majid al Futtaim , a shopping mall and retail operator in the Middle East, Africa and Asia, and dunnhumby. The software will help Carrefour and its suppliers better meet shoppers’ needs and accelerate growth plans by providing them with greater insight. Majid Al Futtaim will help Carrefour gain a deeper understanding of its customers and translate these insights into actions at the store level.

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ShopperTrak Forecasts 25% Drop in Brick-and-Mortar Holiday Traffic

Retail TouchPoints

In-store traffic during the six biggest weeks of the holiday season will be down 22% to 25% compared to 2019, according to ShopperTrak data from Sensormatic Solutions. The company expects the 10 busiest days to account for just 34.2% of all holiday traffic, compared to 46.5% in 2019, with sales spreading out across the holiday season. Even though this holiday forecast is gloomy, it actually represents ongoing recovery from the worst days of the pandemic, according to Bjoern Petersen, President o

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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J.Jill Names Retail Veteran as New CEO

Retail TouchPoints

Claire Spofford, once the SVP and Chief Marketing Officer of J.Jill , will hold the top spot at the women’s apparel retailer beginning Feb. 15, 2021. Jim Scully will remain as Interim CEO to ensure a smooth transition. Spofford, a 20-year retail veteran, was most recently President of Cornerstone Brands , a portfolio of four home and apparel lifestyle brands owned by the Qurate Retail Group.

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Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions. Flooid will also support Hudson’s ecommerce initiatives in the future.

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Macy’s Invests in Flexible Payment Solution Provider

Retail TouchPoints

Macy’s has partnered with global payment and shopping service Klarna to offer its ecommerce customers flexible payment options. The five-year partnership will allow Macy’s online customers to pay in four equal interest-free installments. Following the trend of retailers investing in tech companies, Macy’s also has invested in Klarna. “With a strong focus on digital agility and innovation, Macy’s continually seeks strategic partnerships that enable us to provide our customers with the best possib

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H&M to Shutter 250 Stores in 2021

Retail TouchPoints

Fast-fashion retailer H& M announced plans to close approximately 250 stores next year as it seeks to step up the pace of its transformation via digital investments, store portfolio optimization and increasingly integrated channels. Approximately 25% of the H&M Group’s stores have a contractual right to renegotiate or exit their leases each year.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Orbitvu Fashion Studio Enables Consistent Workflows for Creating Product Imagery

Retail TouchPoints

Orbitvu Fashion Studio offers an integrated photography studio solution that can create high-quality still and video content for use on ecommerce, social media and digital advertising platforms. The solution is designed to help retailers automate and streamline their image creation efforts. The Fashion Studio enables retailers to create a productive and consistent workflow with their own (or predefined) templates in order to preserve their unique look through every shot.

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GlobalPost Offers Retailers Scalable Shipping Solutions

Retail TouchPoints

GlobalPost , a shipping technology solution provider, offers domestic and international shipping solutions designed to simplify parcel shipping and save retailers money. The company seeks to combine customer service, easy-to-use technology and seamless integrations with top shipping platforms in order to help ecommerce and warehouse sellers succeed domestically and around the world.

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Shipt to Add 100,000 Shoppers for Holiday Season

Retail TouchPoints

In anticipation of an ecommerce-heavy holiday season, Shipt plans to add an additional 100,000 shoppers, bringing the company’s personal shopper base to more than 300,000. The personal shopping and delivery service is actively seeking shoppers in all markets where it operates, in particular Detroit, Grand Rapids, Mich., Minneapolis/St. Paul, New York, San Francisco, Los Angeles, Houston and Chicago. “We’re embarking on a holiday season like none before, and taking proactive ste

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Take a Step Outside: How Collaboration Enables Retailers to Understand Customer Context

Retail TouchPoints

The 360-degree customer view is the Holy Grail of today’s retail industry. Consumers are increasingly demanding personalized, seamless experiences, and organizations need to act promptly to stay ahead of these expectations. Customers are more willing than ever before to share their data if they are confident it will enhance their experience. Shoppers value personalization just as much (if not more so) than merchants, and will happily tell brands what they want to know if it results in a better e

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!