Sat.Aug 05, 2023 - Fri.Aug 11, 2023

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Enhancing Retail Experiences: The Power of In-Store Media Networks

Tokinomo

In today's rapidly evolving retail landscape, technology continues to reshape the way consumers interact with brands and products. One innovation that's gaining traction is the concept of in-store media networks.

Consumer 246
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3 Ways Brands are Reimagining Loyalty Programs

Retail TouchPoints

Sure, points and coupons are great, but today’s consumers are expecting far more from branded loyalty programs. While dollar savings may be top-of-mind for many shoppers today, “value” can have a very different meaning for others. That is why consumers are looking for more diverse and robust programs that provide value in different ways. In fact, research from PwC indicates that 43% of consumers want programs to be more flexible in the rewards and benefits they offer.

Consumer 226
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The competitive advantage of early AI adoption for retailers

Retail Dive

Tapping into the capabilities of AI and ML will soon become required just to achieve the status quo. All it takes is one competitor to set the bar.

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Back to School 2023: A Playbook to Win the Market

Intelligence Node

The buzz of the back-to-school season has swept across the United States again, with retailers and consumers alike in the midst of one of the most significant shopping periods of. The post Back to School 2023: A Playbook to Win the Market appeared first on Blog.

Marketing 104
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Different Things to Consider Outsourcing in Your Retail Business (and Why)

Retail Focus

Running a successful retail business involves juggling multiple tasks and responsibilities. As an astute business owner, you must strategically allocate resources to focus on core competencies while delegating certain functions to external experts. This is where outsourcing comes into play. Outsourcing allows you to partner with specialized service providers, saving time, reducing costs, and improving overall efficiency.

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We All Know What CX Means, But What about EX, WX, DX, UX and More?

Hyken

CX is the abbreviation for customer experience. Somehow, someone decided X is a better abbreviation for experience than E is. Regardless, I’ve started seeing the X being used in other ways. For example, there is UX, or user experience , which is the experience the customer has with your products and services. Here are some others that you may have heard of: EX is to employees as CX is to customers.

More Trending

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‘We want all the brands the customer is used to’: How the Army & Air Force Exchange Service approaches retail

Retail Dive

The Exchange, which is celebrating its 128th birthday, forges partnerships with retailers like Old Navy and The Home Depot — making for a loyal military customer base.

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Stop: Your Customer Journey isn’t Benefitting Your Customer

Retail TouchPoints

The online shopping industry has surpassed 2.6 billion digital shoppers in the first half of 2023, with 33% of the globe now considered an online shopper. That said, there is still substantial untapped opportunity within ecommerce, and one of the biggest barriers to online shopping is completely in control of the retailers themselves. Right now, retailers are selfishly positioning their customer journey to benefit their marketing efforts, not the end consumer.

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Inflation Still Concerns Global Small Business Owners

LS Retail

©iStock/Yellow Man Inflation is the single most important problem for many global small-business owners, the National Federation of Independent Business (NFIB) said, despite price rises slowing to their lowest level in two years in June. Many owners are also reporting a struggle to fill job openings, the federation said. The percentage of owners expecting an improvement in business conditions in the next six months rose by 10 points to a net negative 30, the highest reading in nearly two years b

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Capri, Tapestry set for mega fashion merger

Inside Retail

Coach’s parent company, Tapestry, is nearing a deal to acquire luxury fashion giant Capri Holdings, marking one of the biggest fashion tie-ups this year, according to the Wall Street Journal. In a deal expected to be announced as soon as tomorrow, Tapestry will add Capri Holdings’ three luxury fashion labels – Michael Kors, Jimmy Choo and Versace – to its portfolio, where they will join Coach, Kate Spade New York and Stuart Weitzman.

Fashion 246
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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The Robots Are Coming — And the Companies Building Them Are Looking For Workers

Retail Wire

As automation is expected to impact certain jobs in the future, companies adopting robots in manufacturing, kitchens, and delivery are creating opportunities for workers to participate in building and implementing technology. Both humanoid and nonhumanoid robots are predicted to influence employment, with companies projecting growth, displacement, or a neutral effect due to technology, according to.

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J.Crew Pulls in Retail Heavyweight to Lead Madewell

Retail TouchPoints

J.Crew Group has appointed former Intermix and Ann Taylor executive Adrienne Lazarus as President of Madewell , effective September 2023. Lazarus will report to J.Crew Group CEO Libby Wadle. Throughout her more than 30 -year career, Lazarus has led high-growth, well-established brands in the luxury and contemporary space, including vertical, multi-brand and direct-to-consumer retail.

Consumer 246
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Expanding the Boundaries of Luxury: Navigating Experiences Beyond Traditional Retail

Retail Focus

Ghalia BOUSTANI. Senior Retail Consultant at Univers Retail | Published Author | Visiting Lecturer. In the ever-evolving landscape of luxury retail, traditional brick-and-mortar boutiques are no longer the sole representation of opulence. Luxury brands are progressively expanding their horizons by venturing into unconventional spaces such as hotels, coffee kiosks, bakeries, restaurants, spas, and gyms.

Kiosk 130
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Sport and retail: How brands can leverage the buzz around the Matilda’s

Inside Retail

Retail has long capitalised on social and cultural events in order to generate sales. This can be seen in the countless marketing campaigns that were launched in the leadup to the Barbie movie, which stimulated huge activity for hundreds of brands. Sporting events have also proven to be invaluable for brands as a means of aligning themselves with and engaging the public.

Planning 246
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Dynamic pricing, Gen Z, and Financial burdens - Weekly Snacks #66

Tokinomo

Campaign corner Better with. Pepsi and agency Alma were recognized by the industry for their outstanding 2021 "Better With Pepsi" campaign. This creative initiative revealed the brand's logo cleverly concealed within crumpled burger wrappers from fast-food chains that didn't offer Pepsi. In the newest version of the campaign, the Pepsi logo ingeniously blends into Captain Morgan and Bacardi branding, urging consumers to reconsider their usual rum and Coke preference.

Consumer 130
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NRF Hot 25 List Spotlights Fastest-Growing Retailers

Retail TouchPoints

Mexican grocer Chedraui , Raley’s Supermarkets and Primark Stores have topped the National Retail Federation’s 2023 Hot 25 Retailers list, which ranks the fastest-growing retail companies in the U.S. The annual ranking is compiled by global marketing consultancy Kantar and is determined by comparing year-over-year increases in domestic sales (in the case of the 2023 list, this means 2021 versus 2022).

Grocer 246
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From Concept to Reality: How PR Can Help Bring Your Live Event to Life

Retail Focus

Do you know how PR can change the dimension of your sales regardless of what product or service you are offering during and after a life event? It can help your business to grow by showing the consumer why your service is more unique than your competitors. When it comes to attracting new consumers, you need to understand that the PR team is the one that coordinates every strategy after communicating with different departments to create a buzz-worthy ad campaign.

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The big business of Barbie: how the 60-year-old brand is taking over retail

Inside Retail

In the ever-changing landscape of retail, few toys have the name recognition and star appeal of Barbie. Since its introduction at the New York Toy Fair in 1959, Barbie has evolved into a cultural phenomenon, influencing not only toy design and manufacturing but also fashion, popular culture and marketing. The hype has reached a crescendo in recent months, building up to the recent release of the live-action Barbie film, produced by and starring Australian actor Margot Robbie.

Fashion 246
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Disney Posts Mixed Results for Quarter Plagued by Streaming Woes, Restructuring Costs

Retail Wire

Despite ongoing streaming challenges and restructuring costs, Disney reported mixed results for its fiscal third quarter. The company experienced a 7.4% decline in Disney+ subscribers, with most losses coming from Disney+ Hotstar due to the loss of Indian Premier League cricket rights. Disney also recorded $2.65 billion in one-time charges and impairments, leading to a.

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Advance Auto Parts Offers College Students Chance to Win a ‘Fuel Ride’

Retail TouchPoints

Advance Auto Parts will provide free gasoline for four years to 10 winners of its “Fuel Ride to College” sweepstakes, with 20 additional winners of the sweepstakes receiving a $100 Advance gift card. The retailer also is offering students and their parents a range of “off to campus” in-store services at its stores nationwide including free battery testing and installation, wiper blade installation and check engine light scanning.

Finance 246
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The 2024 VM and Display Awards Await Your Entries

Retail Focus

The prestigious VM and Display Awards have officially opened their doors for entries, providing a unique opportunity for retailers, suppliers, and agencies to demonstrate their creative prowess and innovative solutions in the retail industry. Once again the Awards are free to enter and you can enter as many projects into as many different categories as you wish.

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David Jones to cull 100 jobs in store operations review

Inside Retail

David Jones is expected to axe as many as 100 jobs as its department store operations are being reviewed under the new owner. The company is in the process of improving store efficiency and eliminating tasks such as preparing sales reports for stores and office tasks, which can increasingly be done with the use of technology. As a result, there will be redundancies within the business.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Oscar Health Reports a Loss and Fewer Members Despite Operating in a Robust Obamacare Market

Retail Wire

Oscar Health, a major provider of individual health insurance coverage under the Affordable Care Act (Obamacare), reported a quarterly loss of $15 million along with a decline in membership. The company’s health plan membership dropped to 970,543 in the second quarter, down from nearly 1.04 million members in the previous year. Despite narrowing its losses.

Marketing 100
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Wolverine Worldwide CEO Departs Following Disappointing Quarterly Results

Retail TouchPoints

Wolverine Worldwide ’s Board of Directors has terminated President and CEO Brendan Hoffman and he has formally stepped down as a director of the company. The announcement coincides with the footwear manufacturer’s Q2 financial results, which saw a 17.4% revenue drop year-over-year. Christopher E. Hufnagel, who has served as President of the company since June, will take the helm as CEO and serve on the Board.

Wholesale 245
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Premium pet retailer to expand in the UK and Internationally

Retail Focus

A pet care retailer headquartered in West Sussex has secured an eight-figure funding package from HSBC UK to support its growth nationally and internationally, and to create up to 320 jobs nationwide. Pet Family, which operates 150 stores across London and the South East of England under its Pets Corner brand , is using the multi-million pound funding to open ten new stores throughout England including in Chelmsford, Ascot, East Grinstead, Newbury and Colchester by the end of the year with more

Planning 130
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Frasers plans $50 million shopping centre in Mambourin, west Melbourne

Inside Retail

Frasers Property Australia has won permit approval for the first stage of a retail complex in Melbourne’s burgeoning western suburb Mambourin. Mambourin Marketplace, which will be anchored by a major supermarket operator, will feature 7200sqm of retail space, including a planned medical area, pharmacy, and up to 25 specialised retailers including fresh food grocers, cafes, and restaurants.

Planning 246
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Alibaba Reports Solid Earnings Beat, Revenue Rises Most Since Sept. 2021

Retail Wire

Chinese e-commerce giant Alibaba has reported a solid earnings beat, with a 14% year-on-year growth in revenue for the quarter ending June 30. This marks the largest annual increase in sales since the September 2021 quarter. The company’s push into overseas markets was successful, evidenced by a 60% year-on-year surge in revenue from international commerce.

Marketing 100
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As Mobile Sales Surge, Retailers Double Down on the App Experience

Retail TouchPoints

Insider Intelligence predicts that mobile commerce sales will account for 43.4% of total U.S. retail ecommerce sales — and 6.5% of all U.S. retail sales — in 2023. Although standard m-commerce sites offer ease and convenience, more consumers are spending more time in mobile apps, especially those that offer seamless and immersive brand experiences. In fact, a survey of more than 600 consumers found that nearly 90% have at least one mobile shopping app installed on their phone, and half of those

Consumer 246
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Gibson Garage the ultimate guitar experience to open in historic London, early 2024

Retail Focus

Gibson , the iconic and leading American instrument brand, has shaped sound across generations and genres of music, becoming one of the most relevant, played, and loved guitar brands around the world. Gibson is proud to announce it will officially open a new Gibson Garage in London. The Gibson Garage is the ultimate guitar experience and destination for music lovers across the globe, and the place to explore Gibson’s 130-year music history.

Apparel 130
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Not all last-mile deliveries are equal – here’s why

Inside Retail

In a crowded last-mile delivery market, dominated by a single major player, it might seem counterintuitive to launch a new entrant. But Mark McGinley and Hoy Yen Hooper, co-founders of delivery startup Parca, have identified a space that is underserved despite growing demand from businesses and consumers alike for a solution: the last-mile delivery of big and bulky items.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.