Sat.Sep 16, 2023 - Fri.Sep 22, 2023

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Revealed: The best retailers for work wellbeing

Retail Gazette

The Entertainer, The Body Shop, and Clarks have been named as the top retailers for work wellbeing by employment website Indeed. The brand’s Better Work Awards, which this year focuses on the top companies for work wellbeing, are based on the world’s largest study of the category, as well as insights from workers who rate and review their employer on Indeed each year.

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Holiday Retail Forecasts and Predictions 2023

RIS News

For retailers, the holiday season is here. Succeeding in the next few months and into 2024 requires analyzing and understanding shoppers. Here to help retailers strategize, RIS presents our fourth annual guide to peak selling season.

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Gen Alpha Consumers: Characteristics and tactics that will help you attract this generation

Tokinomo

We’ve talked about Millennials and Gen Z , but what about the youngest generation? In this article, we are going to focus on Gen Alpha. We will talk about the characteristics of this generation and how retailers and brands can change to adapt to the new shoppers.

Consumer 264
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Inventory Accuracy: The Not-so-Secret Ingredient for Holiday Sales Success

Retail TouchPoints

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par. Spencer Hewett, Founder and CEO of Radar , shares how retailers can get their operations in top shape in time for the inevitable holiday rush.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Walmart, Target follow Amazon with early start to holiday sales

Retail Dive

Consumer electronics retailer Best Buy has also stepped up, with deals set to start several weeks ahead of Black Friday and Cyber Monday.

Consumer 134
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Retail Content Marketing: 4 Steps To Grow your Audience

Shopify

What if you didn’t need to pay to market your business? What if your ideal customers came straight to you — and in fact, were eager and excited to hear from you? Traditional marketing strategies require you to go out and find your customers first. Then you need to interrupt what they were doing in some way. If they read a magazine, for example, that interruption comes in the form of a page dedicated to advertising your product (that you paid to promote).

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Co-op: Real cost of shoplifting is to physical and mental safety of staff

Retail Gazette

The Co-op has claimed the real cost of shoplifting is to the “physical and mental safety” of its staff, despite the high leakage costs experienced by the food business. Co-op group CEO Shirine Khoury-Haq highlighted leakage costs to the food business, including factor fraud, were around £33m in each one. However, she reiterated colleagues in stores had to face these issues everyday, and that it “should not be part of their job” The executive said: “We’ve been

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Mastercard Forecasts ‘Solid’ Holiday as Consumers ‘Recoup Their Power’

Retail TouchPoints

This holiday season, U.S. retail sales from Nov. 1 to Dec. 24 (excluding automotive) are forecast to increase 3.7% from last year, according to Mastercard SpendingPulse , the marketing intelligence firm of Mastercard , which measures in-store and online retail sales across all forms of payment. “It’s going to be a solid holiday season,” said Steve Sadove, a senior advisor for Mastercard and former CEO and Chairman of Saks Inc. in a briefing.

Consumer 263
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Same-day delivery, Holiday spending, and omnichannel retailing - Weekly Snacks #72

Tokinomo

Campaign corner Dog owners understand. When a dog snores loudly, its owner willingly gives up valuable bed space to ensure their furry friend enjoys a peaceful slumber. This may appear unconventional to some, but Jinx understands that true dog enthusiasts can relate. The pet company proudly presents its eco-friendly salmon dog food, guaranteeing it as the ideal selection for genuine dog lovers.

Marketing 278
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Westfield Knox reveals tenant lineup for new fashion retail precinct

Inside Retail

Westfield Knox in Victoria will open a new fashion retail precinct later this year, which will serve as home to popular brands including Uniqlo, JD Sports, Glue Store, and General Pants Co. “We’re very pleased to be part of Westfield Knox’s exciting redevelopment and investment into the local community, and we are excited to finally share that we will be opening a Uniqlo store in Westfield Knox later this year,” said a Uniqlo spokesperson. “We are excited to present our u

Fashion 290
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Retail Sales Up Slightly for August as Consumers Spend on Socialization and Wellness

Retail Wire

In August, U.S. retail sales saw a 0.6% increase compared to July, indicating ongoing consumer spending despite economic concerns. Back-to-school shopping and strong apparel sales contributed to increased mall traffic, with lifestyle centers and outlets outperforming enclosed malls. Additionally, consumer spending trends show a surge in cat-related supplies, a growing demand for massage therapy, and.

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What to Expect and What to Wish for from Retailers this Holiday Season

Retail TouchPoints

Last holiday season would have marked a certain “post-pandemic” normalcy, but extreme excess inventory and inflation significantly impeded any anticipated recalibration. This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers.

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Independent food market Kiki & Miumiu to double footprint at Elephant Park following significant success

Retail Focus

Lendlease has announced that Kiki and Miumiu, the independent food market specialising in pan-Asian produce which started its business at Elephant Park , is to upsize on Walworth Road at the thriving Zone 1 London neighbourhood, more than doubling its footprint at the destination. Extending into the adjacent unit, the new larger store will cover 4,745 sq ft and elevate Kiki and Miumiu’s offer, also bringing in Taiwanese bubble tea concept, T4.

Marketing 147
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JD Sports sees Australia as principal market in Asia Pacific

Inside Retail

JD Sports Fashion said it considers Australia a principal market in Asia Pacific on the back of the inauguration of the flagship store in Sydney, which the company says is its most successful new store opening globally. The UK-headquartered sports fashion retailer opened the flagship store in Sydney in August and said it is on track to relocate its Sydney distribution centre to a new expanded site in FY24, as it anticipates the next stage of growth.

Marketing 264
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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See Chipotle’s New Robots That Can Crank Out Nearly 200 Burrito Bowls an Hour

Retail Wire

Chipotle is partnering with Hyphen, a food tech startup, to test an automated kitchen line capable of producing up to 180 bowls per hour, boosting the efficiency of its digital orders, which accounted for over $3 billion in sales last year. While one person can manually prepare 20 to 30 bowls per hour, Hyphen’s system.

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It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Retail TouchPoints

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago. It’s true that the character of Amazon has seen some dramatic shifts in the last decade: 10 years ago third-party sellers represented 40% of sales on Amazon; now those scales have tipped in the other dir

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Scurri announces partnership with ArrowXL extending two-person and bulky delivery options

Retail Focus

Scurri , the next-generation delivery management platform, today announces a strategic partnership with ArrowXL – the UK’s largest and longest established two-person home delivery specialist – allowing retailers on the Scurri platform to deliver bulky and larger size online orders across the country. With over 40 years of experience in the UK logistics sector ArrowXL make over two million deliveries on average each year.

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Why brands are struggling to take a stance on the Voice

Inside Retail

The upcoming referendum on whether Australia should enshrine a constitutional Voice to Parliament is looking more and more divisive each day. And, while businesses have thrown their full support behind such social causes in the past, such as with Australia’s marriage equality vote and the Black Lives Matter movement, on the Voice it seems that fewer retailers are weighing in, and engaging.

Fashion 264
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Fog Is the Latest Tool Retailers Are Deploying To Fight Theft

Retail Wire

U.S. retailers are turning to innovative security measures to combat rising concerns over smash-and-grab robberies, with some installing fog-based security systems. The Density Security Fogger emits a dense, dry fog that quickly fills a store, drastically reducing visibility and disorienting potential thieves. According to Mike Egel, president of DensityUSA, this fogger is significantly more effective.

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TikTok Launches First-Party Measurement Solution for Advertisers

Retail TouchPoints

TikTok has launched Attribution Analytics , a first-party measurement solution designed to help marketing teams understand the bottom-line impact of the social network’s advertising solutions. The immersive nature of the TikTok feed means that consumers often see content that inspires them — but they don’t act upon that inspiration until much later, according to the company.

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Wiser Insights: Navigating 2023’s Online Back-to-School Retail Trends

Wiser

The back-to-school season signals change and growth for students and presents a significant sales opportunity for retailers. It’s not just about selling basic school supplies anymore. The emergence of eCommerce has transformed traditional shopping habits, with a growing number of parents and students turning to online platforms to fulfill their annual back-to-school shopping needs.

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Successful experimentation can double your signups and boost online margins

Inside Retail

Not that long ago, online retailers would have had a website designed and built, then launched and prayed. But these days they have a new tool to rely on that takes away the guesswork: Experimentation shortens the time it takes to go to market and speeds the improvement process. That, says Paul Tannock, head of ANZ and emerging markets with Niteco, can double visitor signups, increase margins and – best of all – boost sales because experimentation, as a process, can deliver real-time intelligenc

Checkout 264
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Volvo to End Diesel Car Production by Early 2024

Retail Wire

Volvo Cars has announced plans to cease production of any remaining diesel models by early 2024 as part of its transition toward becoming an all-electric car manufacturer. This move positions Volvo among the first traditional automakers to take such a step.

Planning 188
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For Better Customer Experience, Make Your Website Easier to Search

Retail TouchPoints

Customer experience (CX) optimization is a necessity for ecommerce retailers and other online businesses that want to convert visitors, drive sales and cultivate customer loyalty. And while CX optimization strategies can take time to map, plan and implement, there are smaller changes retailers can make in the short term that have an immediate impact on CX.

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Utilizing SWOT Analysis to Unleash Your Brand’s Potential

Wiser

SWOT analysis, an acronym for Strengths, Weaknesses, Opportunities, and Threats, is a strategic planning technique that can provide valuable insights for your business by analyzing internal and external factors. Its simplicity and effectiveness make it a favorite amongst businesses of all sizes, helping them to understand their internal and external landscape better.

Marketing 144
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Kathmandu parent KMD Brands sees sales, net profit increase

Inside Retail

Outdoor apparel retailer KMD Brands has witnessed an increase in sales and net profit in FY23 on the back of improved performance across all its businesses – with the Rip Curl and Oboz brands achieving record sales. Sales grew 12.6 per cent to $1.01 billion, with earnings before interest, taxes, depreciation and amortisation (EBITDA) rising 15.1 per cent to $97.4 million and net profit after tax jumping 8.6 per cent to $39.8 million.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Wilko: Administrators to conduct review over £77m dividend payouts

Retail Gazette

Wilko’s administrators PwC are set to grill majority shareholder Lisa Wilkinson on the distribution of £77m in dividends to investors during the decade leading up to the discount retailer’s demise. This inquiry comes amid growing demands for the Wilkinson family to address a £56m deficit in the pension funds of the company’s employees. The Times reports that PwC will hold a review into the dividends paid out to the Wilkinson family and the retailer’s other directors as part of a broa

Planning 134
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The Story Behind Coachtopia, Coach’s New Vision for Circular Fashion

Retail TouchPoints

In the U.S. alone, up to 85% of all textiles end up in landfills every year, largely driven by inefficient and outdated practices during the product design and development stages. At the same time, global consumption of fashion has increased by 400%, while overall usage of products has dropped by about 40%. These are all realities that Coach has had to face head on as one of the top fashion and leather goods brands in the world.

Fashion 286
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Playing to Win in Customer Service

Hyken

One of the more enjoyable activities in my life is playing hockey. When I’m in town – not out speaking at conferences – I lace up the skates several times a week to play in a friendly hockey game. In close games, when my team is up by one or two goals, I remember my school days when our coaches encouraged us to continue playing to score, even when we were winning, versus switching to more defensive play to prevent the other team from scoring.

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Georg Jensen bought by Royal Copenhagen parent

Inside Retail

Fiskars Group has signed an agreement to acquire the parent company of Danish design house Georg Jensen from Investcorp for EUR151.5 million (US$161 million). Fiskars Group is a global home of design-driven brands for indoor and outdoor living including Fiskars, Gerber, Iittala, Royal Copenhagen, Moomin Arabia, Waterford, and Wedgwood, with presence in more than 100 countries.

Outdoor 264
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a