Sat.Nov 19, 2022 - Fri.Nov 25, 2022

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78% of Black Friday Shoppers Want Products That Last

Small Biz Trends

Shopify have published its Black Friday Cyber Monday global research survey, and one of its main revelations is that shoppers are demanding products that last. 78% of Black Friday Shoppers Want Products That Last. The results also showed that businesses are seeking a connection with customers across more channels, while consumers are becoming much more climate-conscious in their shopping habits.

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One-third of customers ‘will spend less this Christmas’

Talking Retail

Efforts to predict the likely pattern of Christmas spending increased this week, with three different surveys suggesting consumers plan to spend less on food and other products. Despite this, the latest NielsenIQ consumer insights study said more than 60% of UK consumers are Christmas enthusiasts and will not change their Christmas plans despite economic challenges.

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The Ins and Outs of Market Research

Wiser

It’s no secret that introducing a new product to the market can be extremely difficult. Coming up with the product idea feels like the first big hurdle, but the true challenge comes from a different step—doing your homework. It’s important that you gain a deep understanding of your customer base. Who are they? Are they happy with your products?

Marketing 147
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Simon, Leap aim to bring more DTC brands to malls

Retail Dive

To start, the two will open four stores in California and Florida for ThirdLove, Sugarfina and others.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Why industry experts think “Christmas is going to be good for food retail”

Inside Retail

After several years of impacted Christmas holiday periods, retailers are now gearing up for the first peak period in some time when consumers won’t be in lockdown or self-isolating due to Covid-19. This change, while important for the retail industry overall, is incredibly important for the grocery sector, which benefits most from the Christmas tradition of getting together with family and friends for long breakfasts that turn into lunch, and then turn into dinner.

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TalkShopLive to Translate Window Shopping into Streetside Purchasing in NYC

Retail TouchPoints

Window shopping is a time-honored New York tradition, especially around the holidays when retailers pull out all the stops. And while window shoppers typically have to enter the store to make actual purchases, this year livestreaming network TalkShopLive is making it possible for shoppers to buy what they see right there on the street. In partnership with FrontRunner Technologies, TalkShopLive is bringing a “live commerce window shopping experience” to NYC.

Shopping 328

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Top 7 Best Retail Marketing Books for Brands and Retailers

Tokinomo

Retail is a challenging industry, considering how much it changed in the last few years. That’s why it is important to keep up with the latest trends. In this article, we are going to present the best 7 retail marketing books.

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How Sam Walton’s sundown rule makes me a better leader: Andy Chen, Comvita

Inside Retail

Before joining New Zealand healthcare brand Comvita , Andy Chen worked in HR and project management at Walmart for 10 years. We recently sat down with him to learn about his career highlights, best leadership tips and how he approaches the work-life balance conundrum in this day and age. Inside Retail : Tell me about your career journey. How did you get into the industry, what are some of the different roles you’ve held along the way?

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Target Expands Curbside Convenience with Starbucks Ordering Option at Nearly 250 More Stores

Retail TouchPoints

Target is adding Starbucks options to its Drive Up curbside service at 240 stores in California, Delaware, Minnesota, New Jersey, New York, Pennsylvania, Texas, Washington and West Virginia. Shoppers can place orders and have their food and beverages delivered to them alongside their other items. . Starbucks orders can be placed after the Target customer receives confirmation that their standard order is ready.

ATS 324
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Victorinox returns to London with new design concept

Retail Focus

Victorinox unveils its London flagship store featuring the new design concept. As the Swiss brand celebrates the 125 th anniversary of the iconic Swiss Army Knife, it returns to London with a brand-new flagship store opening on 388 Oxford Street, featuring products across the full offering. The move to Oxford Street reflects the brand’s growing influence in the UK retail space, whilst the new store with the revamped design concept brings together the Victorinox values of quality, functionality,

Returns 305
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Purpose Marketing, Metaverse, and Facial recognition - Weekly Snacks #33

Tokinomo

Campaign scoop. Purpose Marketing. What if a raccoon recycled more than you? Well, this might be true considering the latest purpose-driven marketing campaign Mentos implemented. To promote their latest paperboard gum bottles which are 90% recyclable, resorted to training raccoons to recycle since only 32% of Americans recycle. If a raccoon can do it, so can you!

Marketing 246
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Australia’s new Fashion Laureates revealed

Inside Retail

Camilla Freeman-Topper and Marc Freeman have been named Designers of the Year for their Camilla and Marc label in this year’s IMG Australian Fashion Laureate awards event in Sydney. The awards are considered to be Australian fashion’s “highest accolades” with finalists chosen by a panel of industry leaders including Australian Fashion Laureate alumni, creatives, top fashion journalists and retail executives.

Fashion 278
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AP: Amazon Ordered to End Retaliation Against Organizing Employees in Mixed Ruling

Retail TouchPoints

A federal judge has reportedly ordered Amazon to stop retaliating against employees engaged in workplace activism, according to the Associated Press. The ruling is part of a court case the National Labor Relations Board (NLRB) brought against Amazon in March 2022 seeking the reinstatement of an employee who was involved in organizing a warehouse on Staten Island , N.Y.

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Four new flagships for Seven Dials

Retail Focus

Shaftesbury has announced the opening of four new flagship stores on Neal Street, Seven Dials. Minimalistic clothing brand, Absence of Colour, lifestyle brand, Rockett St George, independent watch retailer, Mr Jones Watches, and a creative activation run by community organisation, My Runway Group, have joined Seven Dials’ diverse array of creative and aspirational brands, located in the heart of London’s West End. .

Fashion 296
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Does Your Business Need a Refresh? Experts Share Their Top Tips

Small Biz Trends

If you’ve been running your business for a while, you probably have lots of well-established processes in place. While these can improve efficiency, they can also make things a little stagnant. If your business could use a refresh this season, read on for tips from members of the online small business community. Freshen Up Your Business. It’s easy for business owners to get stuck in a rut when working on day-to-day operations.

Marketing 132
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City of Sydney confirms Chinatown revamp

Inside Retail

The City of Sydney council has approved a new plan to upgrade Dixon Street Mall in the Chinatown precinct, including spending $5 million on public amenities. The reinvigoration will include restoring its framed gates, and installing new seats and lighting overlays along with improved services to support events. Lord Mayor Clover Moore said the local community breathes “new life” into the historic area and the renewal is important for the city to work with.

Returns 264
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Want to Create Better Experiences for Customers? Embrace These Technologies

Retail TouchPoints

Incredible digital user experiences sit at the heart of a successful retail brand. Subpar shopping experiences won’t be tolerated by today’s digitally savvy consumers: 69% of online shopping carts are abandoned, and whilst the reasons for abandonment are wide and varied, many relate back to poor user experience. Brands can’t afford to ignore any factors that drive their customers to the competition.

Consumer 311
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Is the retail sector struggling or thriving in 2022? 

Retail Focus

With the likes of EY and Goldman Sachs predicting the UK will be in recession until at least the middle of next year, investors, workers, and bosses have all eyes on the economy. One area being watched with baited breath is the retail sector. In 2020, retailers were hit hard by the pandemic, but those that adapted to ecommerce and home delivery fared well throughout lockdowns and into the post-Covid recovery period.

Consumer 263
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Macy’s to host Thanksgiving Day Parade in the metaverse with NFT design contest

Retail Dive

The retailer has been integrating NFTs into its holiday celebrations and will make the winning design into a real-life balloon for its 2023 parade.

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Ikea Australia to open sustainable living stores across network

Inside Retail

Ikea Australia will launch its new Sustainable Living Shop, an initiative to help consumers live more sustainably while potentially saving money on household expenses. The Sustainable Living Shop is a new retail store-in-store concept that will open in all 10 Ikea locations across the country by early next year. Customers can purchase products that help them minimise their carbon footprint at home by using less energy and producing less waste, potentially saving them money in the long run.

Shopping 264
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Business Success Begins with Employee Training and Empowerment

Retail TouchPoints

Customer experience in retail is more important than ever before, but businesses are struggling to meet the expectations of the modern consumer. Numerous socioeconomic and macroeconomic factors have created a perfect storm of challenges that has business leaders feeling the heat. Issues such as inflation and the ongoing supply chain crisis don’t seem to be going away, so businesses only have so much control over material and product shortages.

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‘Must-see Moments’ for MAPIC 2022: Conference Programme, Events & Speakers

Retail Focus

The 2022 MAPIC Conference Programme has been released. As denoted by the central theme of this year’s conference, People, Planet, Profit: Navigating retail towards a more ‘human’ world, the focus will be on two central ideas: sustainability and new business models that integrate flexibility, prioritising human beings, their needs, new behaviours, and new ways of living.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Federal judge orders Amazon to cease and desist anti-labor practices

Retail Dive

But U.S. District Judge Diane Gujarati declined to reinstate a worker fired following his activism at a now-unionized Staten Island facility.

ATS 131
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Melbourne cafe Puzzle Coffee makes overseas debut, in Singapore

Inside Retail

Melbourne-based Puzzle Coffee has moved abroad, making its Singapore debut. . Puzzle Coffee is set to open its first cafe in the bustling Ion Orchard Shopping Centre, marking its international debut after opening three stores at home. The brand also plans to add a new store in Melbourne’s Chadstone Shopping Centre. . The cafe design features wooden aesthetic elements.

Planning 246
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Bloomingdale’s Features Chanel, Ralph Lauren in Multi-Brand Virtual Holiday Store

Retail TouchPoints

Bloomingdale’s has launched a multi-brand virtual shopping experience for the holidays with dedicated spaces featuring Chanel , Ralph Lauren and Nespresso. Developed by Emperia , the virtual store is available via the Bloomingdale’s website on desktop and mobile. Ralph Lauren “floor” in the Bloomingdale’s virtual store. Chanel, Ralph Lauren and Nespresso each have their own dedicated “floor” in the virtual store that users can transition between by using the virtual elevator.

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Victoria Leeds Shopping Centre celebrates iconic local architecture in Christmas window

Retail Focus

Design4Retail has been commissioned by film and event production service company, Beautiful Productions, to deliver an awe-inspiring, stand-alone Christmas window display for Victoria Leeds Shopping Centre. Located in the beautiful Victoria Quarter – a historically-rich shopping district adorned with high-end boutiques – the big reveal of this magical Christmas activation on the 19 th of November marked the first of a new tradition for the shopping centre of a Christmas window unveiling ceremony

Shopping 182
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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Americans are willing to spend to keep Thanksgiving traditions

Retail Wire

It costs more to travel than last year. It also costs more for a Thanksgiving meal. These inflation-driven realities do not appear to be deterring Americans in any significant way from their annual traditions.

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How La Nina and climate change are hitting Aussie retailers

Inside Retail

Reusable water bottle company Rolla Bottle calls the summer months ‘water bottle season.’. Director Katy Reed explains that the silicone product – which is sold online, and stocked across Australia – is a year-long product, with sales typically increasing in summer as people go on holidays, and enjoy the outdoors. But, as Australia faces its third consecutive La Nina weather event, the weather has been colder and wetter than normal across large parts of the country.

Outdoor 246
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Lowe’s Creates a Shoppable Holiday ‘Home’ for Stranded Travelers this Thanksgiving Eve

Retail TouchPoints

Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. In the spirit of giving, and to fine-tune some of its brand messaging, Lowe’s is partnering with Wyndham Hotels & Resorts to create a home away from home with their Holiday Home Layover experience, specifically for travelers whose holiday travel plans

Shopping 304
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Ted Baker leads four retail openings at Merry Hill

Retail Focus

Sovereign Centros has announced a series of openings at Merry Hill. Four brands have launched a total of 8,740 sq ft of retail space, further diversifying the large array of shopping options available to Merry Hill visitors. Located on Merry Hill’s upper level, Ted Baker ’s newly opened 2,500 sq ft store stocks its signature collections of womenswear and menswear, including a unique range of iconic prints and styles.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt