Sat.Nov 05, 2022 - Fri.Nov 11, 2022

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“Unkind and inconsiderate”: Why brands are leaving Twitter in droves

Inside Retail

The last few days have been particularly embarrassing for billionaire Elon Musk. The self-proclaimed ‘complaint hotline operator’s purchase of social media Twitter is the biggest story in tech circles, and not because it has gone smoothly. . Rather, the drama that is unfolding around his takeover has led many users, as well as crucial advertisers, to question whether they should keep using the service.

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12 digital natives that have learned to love old-fashioned retail

Retail Dive

These e-retailers promised to disrupt conventional retail practices. Now, in a quest for growth, profits and maybe survival, they’re embracing them.

Fashion 132
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How to Buy a Franchise in 2022

Small Biz Trends

Buying a franchise business system can be a savvy financial strategy because you get to use an established brand and its products. According to statistics from the ADP National Employment report, franchise system businesses continue to attract a reliable stream of employees and customers. The same customers who visit a certain franchise in Texas are apt to visit another in Pennsylvania, or wherever their travels take them.

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The Importance of Accepting eWIC at Your Small Business

National Retail Solutions

Accepting eWIC cards can play a critical role for small businesses looking to serve their communities, grow their customer base, and increase revenue. eWIC is a program consisting of government-issued, electronic benefit cards focused on serving Women, Infants & Children. It is the modern-day digital equivalent of food stamps for[.]. The post The Importance of Accepting eWIC at Your Small Business appeared first on National Retail Solutions.

ATS 93
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Lululemon didn’t change activewear, it changed apparel

Retail Dive

The Canadian brand introduced retail to athleisure. Now Brooks Brothers sells stretch dress shirts and Levi’s owns a yoga business.

Apparel 121
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The Reality of the Metaverse: Debunking 3 Myths about the World(s) of Web3

Retail TouchPoints

While the initial consumer and media hype surrounding the metaverse seems to have simmered down from its 2021 highs, the virtual spaces that were the talk of the town last year continue to grow and attract visitors — consumers and brands alike. “ A lot of brands missed Web2 frankly, and those brands are the ones that are going gangbusters into Web3 ,” said Sasha Wallinger, Head of Metaverse and Web3 Strategy at innovation and design consultancy Journey in an interview with Retail TouchPoints.

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Recycling, Future of Food Retail, and Grocery Tech Graveyard- Weekly Snacks #31

Tokinomo

Campaign Corner. Beer on Netflix. Beer brands were shut down from Amazon Prime’s ads due to a recent policy that prohibits alcohol ads in several countries, including the US. However, Netflix doesn’t have this policy. The streaming platform will debut its ad-supported tier in the US and Anheuser-Busch InBev is the first to secure a slot for its beer ad.

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Dolce&Gabbana launches Holiday Market pop-up at Covent Garden

Retail Focus

Dolce&Gabbana has launched an exclusive London pop-up in the heart of the Covent Garden Piazza, as part of the estate’s wide-ranging festive shopping and dining experiences. The special Holiday Market from the luxury Italian fashion house brings colour and typical symbols of Sicilian folklore to the Piazza, with the super-Instagrammable retail pop-up now open until 15th January 2023.

Marketing 241
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In $40M Deal, Gap Sells Greater China Business to Ecommerce Provider Baozun

Retail TouchPoints

Gap will sell its Gap Greater China (GGC) business to Shanghai-based ecommerce solutions provider Baozun in a $40 million all-cash transaction. The sale is the latest move by the retailer to scale down during a difficult year that included cutting 500 corporate positions in September 2022, including roles at main offices in Asia. Baozun recently established Baozun Brand Management (BBM), through which it will use its technology portfolio to cultivate brands.

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Strand fined for fake discount claims after NZ regulatory probe

Inside Retail

Trans-Tasman retailer Strand formerly known as Strandbags has been fined $780,000 (AU $709,246) in the Auckland District Court after being convicted of misleading consumers over discounts. A Commerce Commission investigation found that between 2018 and 2020, the handbag retailer routinely advertised its products as if they were “significantly discounted or being sold at special prices” when they were not.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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FedEx says it is delivering fewer packages than expected

Retail Wire

Package volume is lower this quarter than expected at FedEx. “In the U.S., you’re seeing again, as anticipated, a bit of a reset from the e-commerce boom and the volume surges that accompany that,” FedEx CFO Michael Lenz said.”We projected to have lower volume in our fiscal first and second quarter already. It just came in lower than our initial projections were.

ATS 189
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Carnaby celebrates Christmas with a new instagrammable installation

Retail Focus

Last night, Tuesday 8 November , Shaftesbury celebrated the launch of the new Carnaby Christmas installation with a Christmas Shopping and Dining Party. Thousands of shoppers attended the free, experiential event, with over 100 retailers, restaurants and bars coming together to offer immersive in-store activations, offers, and interactive workshops.

Shopping 182
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The Future of Ecommerce Demands a Better Understanding of Online Consumer Journeys

Retail TouchPoints

Global ecommerce rose from 15% of total retail sales in 2019 to 21% in 2021. It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 trillion today to $5.4 trillion in 2026.”. Yet despite that rosy forecast, some brand marketers are asking themselves if the immense growth over the last couple of years was only due to a once

Consumer 306
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Inside Designworks’ four-pronged expansion strategy

Inside Retail

After honing its existing portfolio throughout the pandemic, Designworks is looking to harness the substantial growth it has experienced to develop its local and international presence in the years ahead. Designworks is the wholesale arm of Brand Collective, which recently merged with Pas Group to form a $600 million business in April. Its portfolio includes a mix of about 20 licensed, vertical and owned brands, including Everlast, Mossimo, Bluey, Lonsdale, Umbro and Peter Rabbit.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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What Should You Be Doing With Your Shopper Data?

Wiser

Behind every customer experience is a story. Every single product bought has reasoning and meaning behind it that, as a brand or retailer, isn’t always easy to understand at a surface-level. This is where shopper data comes in. These insights help you understand what shoppers are thinking and feeling while moving through the aisles. What led them into your store?

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KENJI launches West Midlands flagship at the Bullring

Retail Focus

Hammerson has announced that KENJI, the East-Asian-inspired homeware and stationery brand, has opened its debut location in the West Midlands at the Bullring. Located on the Bullring’s middle level, the 3,250 sq ft West Midlands flagship showcases KENJI’s full range of eclectic homeware, collectable plushies and kawaii stationery ranges, alongside the brand’s extensive selection of East-Asian snacks and confectionery. .

ATS 182
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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. retail sales. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue. Returns can be an excellent opportunity to sell something new to a known customer.

Returns 306
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Strandbags rebrands to Strand after 95 years

Inside Retail

Trans-Tasman retailer Strandbags has changed its brand name to Strand as part of a multi-year modernisation strategy to attract new customers. The company will follow up the name change by investing in improving customers’ omnichannel experiences including modernising all systems, introducing automation and streamlining operations. Strand Group CEO Felicity McGahan said the brand’s legacy needs to “evolve” and attract a new generation of shoppers.

Boutique 246
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Preparing for 2023: Retail Trends to Watch Out for

Intelligence Node

2022 has been a transformative year in retail – and a changing retail landscape means retailers and brands must step up their game if they want to thrive in 2023. The post Preparing for 2023: Retail Trends to Watch Out for appeared first on Blog.

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Newson’s Yard unveils new brands

Retail Focus

Grosvenor unveils the design and interiors brands expanding into Newson’s Yard, a new sustainable design hub housed in a re-imagined historic timber yard, as the property owner supports the growth of the renowned Pimlico Road Design District in London’s Belgravia. Designed by Stiff + Trevillion , the innovative redevelopment of the 1840s buildings celebrates their heritage and character while providing five new retail units, two food and beverage spaces and nine homes.

Boutique 182
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CNBC: Activist Investor Pressure Encouraged Kohl’s CEO to Take Levi’s Leadership Role

Retail TouchPoints

Levi Strauss & Co. (LS&Co.) CEO Chip Bergh said that pressure from activist investors encouraged Kohl’s CEO Michelle Gass to take on her upcoming role as President and eventual CEO of LS&Co. , according to CNBC. Firms have been pressuring Kohl’s to take measures that include spinning off its ecommerce business or selling itself , and while the executive team has focused on staying the course , the calls for more drastic action have not ceased.

Returns 298
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Chemist Warehouse launches new marketplace with expanded offer

Inside Retail

Australian pharmacy chain Chemist Warehouse has launched a new marketplace providing customers access to a broader range of products. Since physical stores and distribution centres are subject to limited capacity, the new marketplace provides both customers and suppliers with “unlimited digital shelf space,” says Nick Blatt, the head of e-commerce and digital customer experience at the retailer.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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The State of Boomer-Owned Small Business

Small Biz Trends

With so many young entrepreneurs making their mark in the business world, it can be easy to forget exactly how many successful business owners there are from the older generation. The State of Boomer-Owned Small Business. Millennials along with Generation X and Z can still learn a thing or two from the Baby Boomers, with 1 in 3 Americans relying on income from a Boomer-owned business.

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Fenwick Newcastle reveals Christmas window theme Clarice Bean: Think Like an Elf

Retail Focus

Fenwick revealed its much-anticipated Newcastle Christmas window theme Clarice Bean: Think Like an Elf, which magically depicts the much-loved character Clarice Bean trying ‘exceptionordinarily’ hard to save her family’s Christmas and stop the Christmas spirit completely floating away. . This year’s theme was created in partnership with award-winning children’s author and illustrator Lauren Child CBE.

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Carrefour and Publicis Join Forces to Scale Retail Media in Europe and LatAm

Retail TouchPoints

Carrefour Group — which was one of the first retailers in Europe to launch a retail media network — has created a joint venture with Publicis Groupe , with the goal of bringing the retail media market in Europe and Latin America to the same levels of scale and connectivity as in the U.S. Carrefour will hold 51% of the joint venture, with 49% held by Publicis Groupe, and it is expected to start operations in the first half of 2023.

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“Fresh, modern and relevant”: Strand CEO Felicity McGahan talks rebrand

Inside Retail

The iconic Australian fashion and travel bag company has changed its name from Strandbags to Strand as part of a modernisation strategy that will affect every element of the business. It follows 20 per cent growth for the brand compared to pre Covid-19 levels, with an eagerness to fly, as well successful initiatives, generating foot traffic and sales.

Fashion 246
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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10 Zelle Scams to Watch Out For

Small Biz Trends

In the age of online banking and money transfer apps like Zelle, it’s important to be aware of potential scams. This article will outline 10 common scams to watch out for when using Zelle to send money. By being vigilant and knowing the warning signs, you can protect yourself and your finances. Let’s get started! Can You Get Scammed Using Zelle to Transfer Money?

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RIXO opens its third store located at 44 Carnaby Street

Retail Focus

RIXO opened its third store located at 44 Carnaby Street, in the heart of Londo n ’ s busiest shopping area. The 995 square ft store opens this November. The RIXO Carnaby store is the ?rst to be curated with a design studio. The ?t out of the store will be vintage inspi r ed , keeping true to RI X O ’ s brand DNA. The store will hold all current collections and products perfect for gifting moving into the Christmas period.

Location 182
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Tuesday Morning Appoints New CEO and COO

Retail TouchPoints

Tuesday Morning , the off-price home goods retailer, has appointed Andrew T. Berger to lead the company as CEO. He replaces Fred Hand , who joined the company in May 2021. Berger’s appointment is effective immediately, following Hand’s decision to retire from the chief leadership role and the retailer’s board. At the time of Berger’s September 2022 appointment as Director of Tuesday Morning, the company had received a $32 million investment from Retail Ecommerce Ventures (REV), parent company of

Finance 290
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Coach owner Tapestry, Ralph Lauren warn of slowing holiday season demand

Inside Retail

Coach handbag maker Tapestry and Ralph Lauren Corp on Thursday warned of a slowing North American demand for high-end fashion, cementing concerns that inflation was finally catching up to US luxury companies ahead of the holiday season. Although US luxury sales have held up well this year, with companies able to pass on higher prices more easily than cheaper brands, recent data has shown Americans are now starting to cut back spending on designer handbags and clothing.

Fashion 246
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a