Sat.May 18, 2024 - Fri.May 24, 2024

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Retail Experience: Insights into the Future of Shopping

Tokinomo

Empower Your Employees with Data-Driven Decision Making: Delivering an exceptional retail experience is paramount. It's not just about offering great products; it's about crafting an environment where customers feel valued and engaged. From personalized service to strategic inventory management, every aspect of the retail experience plays a crucial role in attracting and retaining customers.

Shopping 264
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Microsoft Believes It Has Found a Way To Put PCs Back on the Map

Retail Wire

Microsoft has taken a significant step by incorporating artificial intelligence into its Windows operating system, introducing new AI-enhanced computers designed to revive lagging PC sales.

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Can AI help shrink fast fashion’s carbon footprint? New research is promising

Inside Retail

A new study demonstrates how AI can revolutionise fast fashion by improving supply chain efficiencies and in turn reducing the industry’s carbon footprint. The fast fashion industry is valued at US$2.5 trillion and employs some 75 million people, however, its economic impact is underscored by its environmental pollution. A team of international researchers has demonstrated how the fast fashion industry can better harness AI-driven technologies for climate action and reduce its 10 per cent contri

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Shopify’s Double-Edged Sword: Tackling Accounting Complexities with Automation

Retail TouchPoints

In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. Shopify, originally a beacon for small and medium-sized enterprises, is now expanding its reach to larger corporations. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and often underestimated task of recognizing and booking revenue in the ecommerce domain.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Mango increases UK presence with a store in Angel Central

Retail Focus

CBRE Investment Management has announced Mango , one of Europe’s leading fashion brands, has opened at Angel Central , the retail and leisure destination located in the heart of Islington, as the brand continues to roll out its ambitious expansion plans. The leading retailer has opened a 3,200 sq ft unit on Angel Central’s ground floor, exclusively stocking Mango’s womenswear lines.

Fashion 147
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BMW, Jaguar Land Rover, and Volkswagen Used Banned Chinese Parts

Retail Wire

BMW, Jaguar Land Rover (JLR), and Volkswagen (VW) have been found to have utilized components from a banned Chinese firm, implicating potential ties to forced labor practices.

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More Trending

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3 Brands Making AR the Star of the Customer Experience

Retail TouchPoints

Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars. Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to Deloitte, and 66% of consumers are interested in using this tech while shopping.

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New Look invests £3.3m to upgrade Greater Manchester store estate

Retail Focus

New Look has today announced a £3.3m investment to upgrade and improve its stores in Greater Manchester, strengthening its commitment to its store estate and wider omnichannel strategy. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate.

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Citigroup Fined $79M by British Regulators for $189B Error

Retail Wire

Citigroup nearly invested $189 billion in the European market.

Marketing 298
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‘Speechless’: Aussie sportswoman Mary Fowler gets her own Barbie doll

Inside Retail

Barbie is celebrating Australian footballer Mary Fowler, alongside eight other athletes, for the fashion doll’s 65th anniversary. “When I saw myself as Barbie for the first time, it was crazy; I was honestly just a bit speechless. I never would have thought that I’d have a Barbie that looks just like me,” said Fowler. “Being a positive influence, and seeing young girls recreate my look has been so special, and to finally hold my doll and see her wear my bubble braid

Fashion 279
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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How Michaels Reconfigured its Fulfillment Models to Dramatically Enhance Ship-From-Store Performance

Retail TouchPoints

Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped nearly 3 million orders from its 1,300+ stores across the U.S. and Canada in 2023. But the lack of a systematic approach to assortment and order prioritization meant that individual stores were shipping items to too many far-away locations.

Shipping 312
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TJX, the world’s largest off-price retailer, is poised to get a lot bigger

Retail Dive

The company said it could expand its global fleet by 1,300 or more additional stores in coming years, spurred in part by department store closures.

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Chipotle 50-for-1 Stock Makes Fast-Food Chain a Wise Investment, According to Experts

Retail Wire

The Chipotle stock split back in March and has become a boon.

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Merchandise strategy pays off for Reject Shop

Inside Retail

The Reject Shop says its new merchandise strategy is showing positive results. FY24 is the first full year the strategy has been “meaningfully” deployed and the discount retailer achieved annual comp-store sales growth of 2.7 per cent and overall sales growth of 4.2 per cent. During the second half, comparable store sales rose 3.3 per cent while total sales jumped 4.1 per cent, attributed to a continuation of the positive sales momentum from the first half.

Shopping 278
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The 2024 Brand Experience Award Winners are…

Retail TouchPoints

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards , a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels. This year, we’ve identified 24 organizations that have successfully differentiated through their loyalty programs, marketing strategies, in-store experiences and even their approach to last mile and fulfillment.

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Morrisons sued by French giant over £2.5bn petrol forecourts deal

Retail Gazette

Morrisons is being sued by a subsidiary of French giant Bouygues, over its £2.5bn deal to sell its petrol forecourts. In the wake of the sale, the supermarket abandoned a EV charging agreement it had signed in 2019 with Equans EV Solutions, which is owned by the French conglomerate, which gave it exclusive rights to install chargers at 273 of its forecourts.

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US Economy Output Surges to Two-Year High With Surprising Growth

Retail Wire

The U.S. economy has outpaced expectations, showing resilience despite widespread concerns of a potential slowdown.

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Top Bunnings management depart in ‘reshaping’

Inside Retail

Four executives in Bunnings’ management team have departed the hardware chain in a move that was described as a “reshaping” rather than a restructure. Chief commercial officer Ben McIntosh, chief transformation officer Leah Balter, and GM of corporate affairs Maria McCarthy have exited the company. Jen Tucker, the director of merchandise, also decided to leave following a family bereavement.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Simon to Replace JCPenney with Luxury Apartments at San Diego’s Fashion Valley

Retail TouchPoints

Simon has unveiled plans for the next wave of redevelopment for its Fashion Valley shopping center in San Diego, which will include the addition of 850 multi-family luxury residences by AMLI Residential. Development of the residential component will begin immediately following JCPenney ‘s planned closure at the end of 2025 and is expected to be completed in late 2026.

Fashion 290
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Ollie’s wins bankruptcy bid for 11 former 99 Cents Only Stores

Retail Dive

The acquisition of the Texas stores appear to support Ollie's plans to expand its brick and mortar footprint.

Planning 130
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Power Outage Halts Amtrak Trains, Stranding Thousands

Retail Wire

A power outage halted Amtrak trains on Wednesday evening, causing thousands of passengers to be stranded — and they're not the only ones affected by the outage.

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What it takes for emerging designers to break into Australia’s fashion industry

Inside Retail

While established fashion brands are attempting to find solid ground in the current economic downturn, a new guard of Australian designers are trying to get their foot in the door. Fashion is an industry that worships breakthrough talent but gaining access to the necessary resources to innovate and disrupt is half the battle. Australian Fashion Week’s Next Gen runway spotlighted emerging brands Emily Watson, Potirakis, House of Campbell and Amy Lawrence as the industry’s next frontier.

Fashion 276
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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#RICE24 Solution Spotlight: iAdvize Copilot’s AI-Powered Chatbots Tackle Ecommerce Abandonment

Retail TouchPoints

To increase ecommerce revenue, brands and retailers need to engage online shoppers and convert them into buyers. But when consumers cannot quickly find the products they’re looking for or easily get answers to their questions, they are more likely to abandon the ecommerce site altogether. With iAdvize Copilot , iAdvize’s generative AI-powered chatbot, more than 100 online retailers and direct-to-consumer (DTC) brands are empowering customers to discover, choose and buy more — resulting in a 10X

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Pier 1, Stein Mart ownership changes hands

Retail Dive

The backers of Retail Ecommerce Ventures have acquired its IP portfolio, allowing it to avoid bankruptcy. Now they’re looking to expand.

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Oakland To Sell A’s Stadium as Team Relocates to Las Vegas

Retail Wire

In a significant development marking the end of an era, the city of Oakland has agreed to sell its stake in the stadium that has been home to the Oakland Athletics since 1968.

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LVMH-owned jeweller Fred makes Melbourne debut

Inside Retail

LVMH subsidiary and French jeweller Fred has opened its third Australian boutique at Collins Street in Melbourne. The store – its first in Melbourne – incorporates features of the Mediterranean Sea and hues of sunset, depicting the French Riviera in its interior design. Product offerings at the store include Force 10, Chance Infinie, Pretty Woman, and the brand’s High Jewelry creations.

Jewelry 277
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Consumers Use Commerce to Show They’re Global Citizens; Here’s How Brands are Responding

Retail TouchPoints

“Global citizenship” refers to the social, political and economic actions of “globally minded individuals and communities,” according to the United Nations. While that definition doesn’t sound like it has much to do with commerce, millennial and Gen Z consumers are increasingly using their wallets to make an impact. In response, emerging brands and designers seeking to embrace consumers’ heightened desire to be global citizens are not only prioritizing sustainable practices; they’re also embeddi

Consumer 277
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How Walmart is using generative AI

Retail Dive

Jon Alferness, chief product officer of Walmart U.S., spoke with Retail Dive about how the big box retailer is deploying tech to serve customers and frontline workers.

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Pedigree Dog Food Recall Over Pieces of Loose Metal

Retail Wire

The kibble recall affects the brand's 44-pound bags sold at Walmart.

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The power of Invisible PR in retail

Inside Retail

In the ever-changing world of retail, where each interaction with a customer has the power to mould perceptions of a brand, there lies a potent yet often underappreciated force: Invisible PR. In my extensive experience working with retail behemoths such as Adidas, Nike, Sneakerboy and Westfield for over two decades, I have observed the profound impact of Invisible PR on brand reputation and customer devotion.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!