Sat.May 18, 2024 - Fri.May 24, 2024

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Retail Experience: Insights into the Future of Shopping

Tokinomo

Empower Your Employees with Data-Driven Decision Making: Delivering an exceptional retail experience is paramount. It's not just about offering great products; it's about crafting an environment where customers feel valued and engaged. From personalized service to strategic inventory management, every aspect of the retail experience plays a crucial role in attracting and retaining customers.

Shopping 264
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Microsoft Believes It Has Found a Way To Put PCs Back on the Map

Retail Wire

Microsoft has taken a significant step by incorporating artificial intelligence into its Windows operating system, introducing new AI-enhanced computers designed to revive lagging PC sales.

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Can AI help shrink fast fashion’s carbon footprint? New research is promising

Inside Retail

A new study demonstrates how AI can revolutionise fast fashion by improving supply chain efficiencies and in turn reducing the industry’s carbon footprint. The fast fashion industry is valued at US$2.5 trillion and employs some 75 million people, however, its economic impact is underscored by its environmental pollution. A team of international researchers has demonstrated how the fast fashion industry can better harness AI-driven technologies for climate action and reduce its 10 per cent contri

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Shopify’s Double-Edged Sword: Tackling Accounting Complexities with Automation

Retail TouchPoints

In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. Shopify, originally a beacon for small and medium-sized enterprises, is now expanding its reach to larger corporations. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and often underestimated task of recognizing and booking revenue in the ecommerce domain.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Mango increases UK presence with a store in Angel Central

Retail Focus

CBRE Investment Management has announced Mango , one of Europe’s leading fashion brands, has opened at Angel Central , the retail and leisure destination located in the heart of Islington, as the brand continues to roll out its ambitious expansion plans. The leading retailer has opened a 3,200 sq ft unit on Angel Central’s ground floor, exclusively stocking Mango’s womenswear lines.

Fashion 147
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BMW, Jaguar Land Rover, and Volkswagen Used Banned Chinese Parts

Retail Wire

BMW, Jaguar Land Rover (JLR), and Volkswagen (VW) have been found to have utilized components from a banned Chinese firm, implicating potential ties to forced labor practices.

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More Trending

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Simon to Replace JCPenney with Luxury Apartments at San Diego’s Fashion Valley

Retail TouchPoints

Simon has unveiled plans for the next wave of redevelopment for its Fashion Valley shopping center in San Diego, which will include the addition of 850 multi-family luxury residences by AMLI Residential. Development of the residential component will begin immediately following JCPenney ‘s planned closure at the end of 2025 and is expected to be completed in late 2026.

Fashion 283
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New Look invests £3.3m to upgrade Greater Manchester store estate

Retail Focus

New Look has today announced a £3.3m investment to upgrade and improve its stores in Greater Manchester, strengthening its commitment to its store estate and wider omnichannel strategy. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate.

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Citigroup Fined $79M by British Regulators for $189B Error

Retail Wire

Citigroup nearly invested $189 billion in the European market.

Marketing 298
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‘Speechless’: Aussie sportswoman Mary Fowler gets her own Barbie doll

Inside Retail

Barbie is celebrating Australian footballer Mary Fowler, alongside eight other athletes, for the fashion doll’s 65th anniversary. “When I saw myself as Barbie for the first time, it was crazy; I was honestly just a bit speechless. I never would have thought that I’d have a Barbie that looks just like me,” said Fowler. “Being a positive influence, and seeing young girls recreate my look has been so special, and to finally hold my doll and see her wear my bubble braid

Fashion 279
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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3 Brands Making AR the Star of the Customer Experience

Retail TouchPoints

Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars. Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to Deloitte, and 66% of consumers are interested in using this tech while shopping.

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TJX, the world’s largest off-price retailer, is poised to get a lot bigger

Retail Dive

The company said it could expand its global fleet by 1,300 or more additional stores in coming years, spurred in part by department store closures.

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Chipotle 50-for-1 Stock Makes Fast-Food Chain a Wise Investment, According to Experts

Retail Wire

The Chipotle stock split back in March and has become a boon.

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Merchandise strategy pays off for Reject Shop

Inside Retail

The Reject Shop says its new merchandise strategy is showing positive results. FY24 is the first full year the strategy has been “meaningfully” deployed and the discount retailer achieved annual comp-store sales growth of 2.7 per cent and overall sales growth of 4.2 per cent. During the second half, comparable store sales rose 3.3 per cent while total sales jumped 4.1 per cent, attributed to a continuation of the positive sales momentum from the first half.

Shrinkage 278
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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The 2024 Brand Experience Award Winners are…

Retail TouchPoints

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards , a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels. This year, we’ve identified 24 organizations that have successfully differentiated through their loyalty programs, marketing strategies, in-store experiences and even their approach to last mile and fulfillment.

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Morrisons sued by French giant over £2.5bn petrol forecourts deal

Retail Gazette

Morrisons is being sued by a subsidiary of French giant Bouygues, over its £2.5bn deal to sell its petrol forecourts. In the wake of the sale, the supermarket abandoned a EV charging agreement it had signed in 2019 with Equans EV Solutions, which is owned by the French conglomerate, which gave it exclusive rights to install chargers at 273 of its forecourts.

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US Economy Output Surges to Two-Year High With Surprising Growth

Retail Wire

The U.S. economy has outpaced expectations, showing resilience despite widespread concerns of a potential slowdown.

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Top Bunnings management depart in ‘reshaping’

Inside Retail

Four executives in Bunnings’ management team have departed the hardware chain in a move that was described as a “reshaping” rather than a restructure. Chief commercial officer Ben McIntosh, chief transformation officer Leah Balter, and GM of corporate affairs Maria McCarthy have exited the company. Jen Tucker, the director of merchandise, also decided to leave following a family bereavement.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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#RICE24 Solution Spotlight: iAdvize Copilot’s AI-Powered Chatbots Tackle Ecommerce Abandonment

Retail TouchPoints

To increase ecommerce revenue, brands and retailers need to engage online shoppers and convert them into buyers. But when consumers cannot quickly find the products they’re looking for or easily get answers to their questions, they are more likely to abandon the ecommerce site altogether. With iAdvize Copilot , iAdvize’s generative AI-powered chatbot, more than 100 online retailers and direct-to-consumer (DTC) brands are empowering customers to discover, choose and buy more — resulting in a 10X

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Entertainment Options to Keep You Energised on a Long Shopping Day

Retail Focus

Shopping can be an exhilarating experience, but even the most avid shopper needs a break after hours of walking and browsing through endless aisles of products. Whether you’re shopping alone, with friends, or with family, incorporating moments of relaxation and entertainment can transform a tiring shopping day into a delightful adventure. It’s not just about making purchases; it’s about enjoying the journey.

Shopping 130
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Power Outage Halts Amtrak Trains, Stranding Thousands

Retail Wire

A power outage halted Amtrak trains on Wednesday evening, causing thousands of passengers to be stranded — and they're not the only ones affected by the outage.

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What it takes for emerging designers to break into Australia’s fashion industry

Inside Retail

While established fashion brands are attempting to find solid ground in the current economic downturn, a new guard of Australian designers are trying to get their foot in the door. Fashion is an industry that worships breakthrough talent but gaining access to the necessary resources to innovate and disrupt is half the battle. Australian Fashion Week’s Next Gen runway spotlighted emerging brands Emily Watson, Potirakis, House of Campbell and Amy Lawrence as the industry’s next frontier.

Fashion 276
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Ebay Recommerce Report Finds that Buying Used is Becoming a Lifestyle Choice

Retail TouchPoints

Ebay , the OG of online resale, has released its fourth annual Recommerce Report highlighting what many of us already know anecdotally — that the sale of secondhand goods is growing across categories and channels, especially as economic conditions continue to push consumers to seek out value pricing. In fact, saving money was the number one reason consumers indicated for purchasing “pre-loved” goods, with 62% ranking it as their top driver, followed by: Sustainability /environmental benefits ( 2

Consumer 238
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Target Q1 sales drop 3%

Retail Dive

The retailer is losing ground in grocery and household items as customers shop for less elsewhere, according to analysts.

Shopping 124
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Oakland To Sell A’s Stadium as Team Relocates to Las Vegas

Retail Wire

In a significant development marking the end of an era, the city of Oakland has agreed to sell its stake in the stadium that has been home to the Oakland Athletics since 1968.

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LVMH-owned jeweller Fred makes Melbourne debut

Inside Retail

LVMH subsidiary and French jeweller Fred has opened its third Australian boutique at Collins Street in Melbourne. The store – its first in Melbourne – incorporates features of the Mediterranean Sea and hues of sunset, depicting the French Riviera in its interior design. Product offerings at the store include Force 10, Chance Infinie, Pretty Woman, and the brand’s High Jewelry creations.

Jewelry 277
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Here’s the Scoop: Petco Now Offers Dog-Friendly Ice Cream

Retail TouchPoints

Petco , partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie , will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at petco.com for BOPIS orders. Additionally, customers starting an Ollie subscription from June 3-13 will receive a free pint with their purchase.

Location 238
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Victorian Plumbing acquires Victoria Plum for £22.5m

Retail Gazette

Victorian Plumbing has acquired online only UK bathroom retailer Victoria Plum as it looks to accelerate its growth. The bathroom specialist snapped up its rival for £22.5m, which it said represents 0.5x the company’s estimated annual revenue and “reflects the significant strategic value of the Victoria Plum brand and its associated intellectual property”.

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Pedigree Dog Food Recall Over Pieces of Loose Metal

Retail Wire

The kibble recall affects the brand's 44-pound bags sold at Walmart.

ATS 279
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The power of Invisible PR in retail

Inside Retail

In the ever-changing world of retail, where each interaction with a customer has the power to mould perceptions of a brand, there lies a potent yet often underappreciated force: Invisible PR. In my extensive experience working with retail behemoths such as Adidas, Nike, Sneakerboy and Westfield for over two decades, I have observed the profound impact of Invisible PR on brand reputation and customer devotion.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.