Wiser

DECEMBER 12, 2022

If you work in the retail industry, you’ve likely heard of or encountered a MAP policy. Online shopping has exponentially increased the ease with which consumers can find products and compare prices between different retailers, so MAP has become a crucial aspect of product selling for many manufacturers. MAP policies can also help set an expectation for the price of certain products across the market, which is helpful for smaller businesses that are looking to sell products based on value

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Advertising Retailing Pricing Promotions Shipping 147

Retail TouchPoints

DECEMBER 14, 2022

Ever visited a retail customer service desk looking for a specific item and been told “The system says there are three in stock, but if they aren’t on the shelf, we don’t know where they are.”? Most shoppers have been in this frustrating position at least once (and most retailers, daily). While virtually every retailer uses inventory management software, they still suffer from stockouts, and often find that physical inventory counts don’t match what the software is reporting.

Inventory Management 290

Inventory Management Fulfillment Management ATS 290

Dezeen

DECEMBER 14, 2022

A fashion store filled with pillows and a furniture showroom that looks more like a luxury apartment are among our pick of the best shop interiors of the year, in the next instalment of Dezeen's review of 2022. Designers continued to play with retail conventions this year, and 2022's roundup of shop interiors also featuring a supermarket-style second-hand book store and a cosmetics brand outlet modelled on a 1970s office.

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Shopping Department Stores Supermarket Fashion 102

Retail Dive

DECEMBER 13, 2022

Financial strain and a lack of inventory led to the move, three years after Eddie Lampert-run TransformCo reacquired the home goods chain.

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Small Biz Trends

DECEMBER 14, 2022

Small business owners don’t always have access to enough resources to meet their goals. Luckily, there are many business grants and other funding programs available to help. Here’s a guide to several ways to fund projects for your small business. How Do You Get Free Money to Start a Business? Free money to start a business usually comes in the form of grants.

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Jewelry Finance Management Advertising 137

Retail TouchPoints

DECEMBER 16, 2022

Lowe’s has unveiled a new solution, developed in its Innovation Labs division, designed to combat retail theft in way that is invisible to customers through the use of RFID chips and the blockchain. Called Project Unlock , the new technology combines low-cost RFID chips and IoT sensors to activate power tools at the point of purchase while also creating a secure, publicly accessible and anonymized record of legitimate purchases on the blockchain.

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Point of Sale Customer Experience ATS Store Operations 355

Tokinomo

DECEMBER 14, 2022

The new year is just around the corner which means it’s time to plan the new year’s schedule. If you are a retail professional, you know how important it is to attend events and conferences. In this article, we’ve selected some of the best and most important retail events, conferences, and shows that you should attend in 2023.

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Retail Wire

DECEMBER 15, 2022

Rite Aid and Walgreens are among the pharmacies that have cut store hours and, in some cases, shuttered locations as a result of labor shortages in some markets around the U.S. “It becomes a vacuum where you have patients who can’t get the services they used to get,” said Cheryl Wisseh, an assistant professor of pharmacy at the University of California, Irvine. “It’s affecting older adults, those of low socioeconomic status and racial and ethnic minorities the most.

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Location Marketing ATS 246

Retail TouchPoints

DECEMBER 16, 2022

Amazon Web Services (AWS) , Meta , Microsoft and mapping and location solution TomTom are the founding members of a new collaborative effort to develop a set of shared, open and interoperable map data in order “to create a living digital record of the physical world.”. Some might argue that record already exists in the form of Google Maps , but that is largely the point of the new initiative — to take control of this important tool (used by billions of businesses and consumers every day for a mu

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Location Marketing Management Planning 345

Inside Retail

DECEMBER 13, 2022

As the name suggests, end of year burnout is when you encounter emotional and physical exhaustion and energy depletion, generally associated with the end of year and holiday season busyness. This time of year is often stressful for individuals, so when you accompany the usual Christmas festivities with added work deadlines, pressures, and expectations…for some people this can seem quite overwhelming.

Management 264

Management ATS 264

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Tokinomo

DECEMBER 12, 2022

Christmas commercials. Relaxed Christmas. Oh, the Christmas holiday! A few days off that are filled with overbuying, cooking, and time spent with friends and relatives. Sometimes, these activities can drive you nuts. Well, Lidl’s commercial depicts the “Cool Uncle” that has everything under control during the holiday season. Check out this “easy” commercial.

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Retail Marketing Marketing 246

Retail Wire

DECEMBER 12, 2022

Customers are finding that stores and restaurants are operating on shorter schedules and have fewer employees on hand to help with their questions. Mall operator Taubman Centers finds that many retail tenants are opening stores later to reduce labor costs.

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Retail TouchPoints

DECEMBER 16, 2022

It’s hard to turn a profit in ecommerce, and for a long time that didn’t matter. But as ecommerce has become a more prominent contributor to retailers’ bottom lines, and the cost of doing business online gets more expensive (think rising shipping costs and increasing returns), the mere existence of an ecommerce operation is no longer enough — retailers now have to find a way to make money online.

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Merchant Services Advertising Customer Experience Shipping 321

Inside Retail

DECEMBER 15, 2022

Private equity firm Anchorage Capital Partners is reportedly in the final stages of acquiring David Jones from Woolworths Holdings, the South African retail giant that bought the department store chain for $2.1 billion in 2014. The Australian Financial Review reported on Wednesday that Woolworths Holdings’ deal with Anchorage Capital was imminent and estimated to be between $120 million and $130 million, a fraction of what the company paid for David Jones eight years ago.

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Department Stores Fashion ATS 246

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Focus

DECEMBER 14, 2022

February can be tough for retail. The festive period is over, and the January sales are gone. With many consumers reining in spending after the excess of the previous months, an inevitable sales dip follows. Yet for businesses, there are ways sales can be boosted and crucially, ways to use the downtime effectively. Below, we give three ways to boost sales in February. .

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Accessories Consumer Planning ATS 235

Retail Wire

DECEMBER 15, 2022

The U.S. Senate has voted by unanimous consent to ban the use of TikTok on all government devices over concerns that the data accumulated by the video-sharing site could be used by China against American citizens, businesses, the military and the government. The bill, which now heads to the House of Representatives, is separate from another one introduced this week by Sen.

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Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers. Not too long ago, Wish was the top shopping app in the world , but eventually the very thing that helped it grow so large so quickly — shockingly cheap products — was also what caused it to lose favor with shoppers: when thos

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Inside Retail

DECEMBER 13, 2022

Two out of every three products in the $80 million Indigenous-style souvenirs business is made up of forgeries with no ties to Aboriginal and Torres Strait Islander people, according to data from The Productivity Commission. Aboriginal and Torres Strait Islander communities are being plundered in visual arts and crafts, says the commission, which is calling for action from the Australian Government to help the communities protect their cultures. .

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Management Consumer ATS 246

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Focus

DECEMBER 16, 2022

Landsec , part of The St David’s Partnership, has announced that Penhaligon’s have signed for their first Welsh store at St David’s Cardiff. The luxury British perfume house have launched this week in time for Christmas on The Hayes, St David’s premium retail and leisure mall. Guest experience will be the focus of Penhaligon’s new 420 sq. ft space, with a bespoke interior that is designed to inspire and delight on every visit, a fragrance sommelier bar and an engraving station for a fully custo

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ATS Accounting Location Management 182

Retail Dive

DECEMBER 16, 2022

Consumers are spending, but they are keen on getting deals, and retailers are slashing prices as the holiday season winds down.

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Promotions Consumer 142

Retail TouchPoints

DECEMBER 15, 2022

OMG! Walmart customers have a new way to shop — by text message. The retailer’s new Text to Shop capability launched Dec. 14, 2022, and is available for free on iOS and Android devices. . Once a customer enrolls, they are given a QR code that launches a text chat with Walmart on their phone. From there a customer simply texts the items they need. The retailer’s full product selection is available through the service, including items at their local store and from Walmart.com.

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Shopping ATS Customer Experience 306

Inside Retail

DECEMBER 12, 2022

Chinese-headquartered luxury fashion group Lanvin and Primavera Capital Acquisitions Corporation says shareholders have approved the combination of the two businesses and Lanvin’s debut on NYSE this week. The merger is expected to close tomorrow (December 14) and Lanvin will start trading on the stock exchange on Thursday under the ticker ‘LANV’. “Going public is a natural step for Lanvin Group right now,” said Joann Cheng, chairman and CEO of Lanvin Group.

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Fashion Marketing Management ATS 246

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Customer Experience

Retail Focus

DECEMBER 16, 2022

Goldsmiths, one of the UK’s leading luxury watch and jewellery retailers and part of the Watches of Switzerland Group, has relocated its Solihull showroom to a new larger location in the Touchwood shopping centre. . Located just nine miles east of Birmingham, Solihull has established itself as an attractive metropolitan borough with its own unique character.

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Small Biz Trends

DECEMBER 15, 2022

Zoho Desk already has achieved 45% year-over-year growth for the past five years while serving more than 100,000 businesses around the world, but it continues to launch innovative tools to enhance customer experiences. The newest Zoho Desk capabilities include Blended Conversations, a seamless combination of human-driven and bot-powered conversational service experiences, as well as refinements to the user interface to bolster accessibility.

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Payment Services Fulfillment Customer Experience Management 136

Retail TouchPoints

DECEMBER 15, 2022

Casey’s General Stores has personalized the shopper journey for its more than 5.5 million rewards loyalty members via more than 1 billion marketing messages in 2022. The convenience retailer and pizza chain’s partnership with Salesforce helped it consolidate fragmented technologies and automate its personalization strategy, allowing Casey’s to send 200 million personalized communications every month with messaging tailored to each customer’s purchasing history.

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Marketing ATS 297

Inside Retail

DECEMBER 11, 2022

The majority of retail sales courses are generic and hard to relate to. Some might have examples that relate to your business model, but that would be lucky. Compare this with a customised program that provides examples of your own team members selling your products in your stores. Although it might cost you more, customisation is a must if you expect to get top-of-the-line results.

Management 246

Management ATS 246

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Marketing

Retail Focus

DECEMBER 14, 2022

Sovereign Centros has announced the opening of Lids, a leading global retailer specialising in licensed sports and fashion-oriented headwear and apparel, at top 10 retail and leisure destination Merry Hill. The regional debut caps off a successful period, with more than 175,000 sq ft of new deals secured in the calendar year at the destination. Spanning 935 sq ft, the new Lids at Merry Hill is the retailer’s first in the West Midlands.

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ATS Apparel Fashion Management 182

Small Biz Trends

DECEMBER 12, 2022

If you are looking to start the new year as a new business owner or looking to add to your portfolio, an established business is one of the best ways to go about it. The 10 businesses for sale in December include a range of industries and price points suitable for new and experienced entrepreneurs. Why an established business? Well, for new business owners it provides a great way to gain experience without having to worry about finding a customer base and the challenges of cash flow.

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Retail TouchPoints

DECEMBER 16, 2022

Retail sales fell 0.6% in November 2022 compared to the previous month, though they were up 6.5% from November 2021, according to Commerce Department data. The decline occurred despite muted inflation of just 0.1% , according to the Bureau of Labor Statistics’ Consumer Price Index (CPI). Certain areas were hit harder than others. Department stores saw a 2.9% decline, furniture and home furnishings stores reported a 2.6% decrease and building materials and garden centers fell 2.5%.

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Returns Home Furnishings Department Stores Customer Experience 290

Inside Retail

DECEMBER 14, 2022

Property investment and development firm Mintus has acquired Brisbane’s Beenleigh Marketplace for $85 million. Simon Rooney, head of retail capital markets, CBRE (commercial real estate services), negotiated the off-market sale of the centre on behalf of Dexus following the recent purchase of Shepparton Marketplace in Victoria for $88.1 million. Rooney said investors were attracted by the centre’s combined sales performance and the income security of its major tenants – Woolworths and Big W – to

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience