Retail Wire

JULY 8, 2024

The Environmental International journal published a recent study that found more than a dozen toxic metals, including arsenic and lead, in a variety of tampons sold in the U.S. and Europe.

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Retail TouchPoints

JULY 8, 2024

Citing “extremely low volumes” of customers using personal checks, Target will stop accepting checks for in-store payments on July 15, 2024, as reported in the Minneapolis Star-Tribune and confirmed by Target. The retailer joins several supermarket retailers that have stopped accepting checks, including Aldi , Whole Foods Market and Lidl. “Target is committed to creating an easy and convenient checkout experience, and that includes providing our guests with numerous ways to pay, including our ne

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Payment Services Supermarket Checkout Marketing 290

Inside Retail

JULY 8, 2024

KFC is creating Christmas in July this year by opening its first Colonel’s Lodge. The fast food chain is offering three two-night stays in the festive-themed KFC lodge. With every purchase of $30 or more in the KFC app this month customers can enter the draw to win a trip for four people. The winners will enjoy an unlimited supply of KFC Christmas spreads and the services of a KFC lodge butler.

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ATS Promotions Marketing 290

Inside Retail

JULY 7, 2024

Online Asian supermarket Ebest is relaunching its website and offering free eggs and milk for first-time customers, in a move to attract buyers amid the cost-of-living crisis. The free premium brand eggs or 1.5 litres of milk are being offered on a rotating basis to customers’ first order, along with a $10 off and complementary delivery for orders over $59. “We invite customers to explore our offerings and discover the value and variety available at an online grocer like ours,”

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Grocer Supermarket ATS Marketing 276

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Customer Experience

Retail Wire

JULY 7, 2024

Sam's Club has quietly implemented a policy that requires shoppers to pay extra for access during designated hours, a revelation that sparked discussions among concerned consumers across various social platforms.

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Consumer 299

Retail TouchPoints

JULY 12, 2024

There are two types of customers: those who buy and those who keep coming back. Success in ecommerce, and retail in general, depends on the latter. For VCs backing ecommerce upstarts, exponential growth and expansion often focuses on speed and a “growth at any price” mindset. On the other hand, traditional retailers must reinvent their playbook to keep up with a customer experience driven by tech that evolves quickly enough to meet consumers’ rising expectations.

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Shipping Customer Experience Consumer Returns 286

Inside Retail

JULY 10, 2024

JB Hi-Fi’s subsidiary The Good Guys is facing legal action from the Australian Competition and Consumer Commission (ACCC) for alleged deceptive misrepresentations around its ‘StoreCash’ promotions. The ACCC said that The Good Guys ran 116 promotions between July 2019 and August last year, offering consumers a store credit or StoreCash if they spent a certain amount on qualifying products in its online or physical stores.

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Promotions Consumer Location Marketing 298

Retail Wire

JULY 7, 2024

A Trader Joe's receipt from a California family has sparked a viral discussion on social media about grocery costs and shopping choices for large families who are on a budget.

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Shopping 278

Retail TouchPoints

JULY 9, 2024

UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately 2,400 food stores and provides products to more than 6,000 other stores, will implement the Store Assist solution from Walmart Commerce Technologies to improve the ease, speed and convenience of its online grocery operations.

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Grocer Fulfillment Shipping Shopping 286

Retail Gazette

JULY 9, 2024

Timpson CEO James Timpson has resigned from the business to focus on his new role as minster for prisons, parole and probation. In a statement shared on LinkedIn, his father, Sir John Timpson said he will spend more time with the key cutting and shoe repair specialist while his son carries out his “important job” Sir John said: “I will rely on support from Paresh Majithia, who becomes our acting group managing director, to pick up the detail normally overseen by James. “W

Supermarket 124

Supermarket Returns Planning Management 124

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Accounting

Inside Retail

JULY 11, 2024

Booktopia’s administrators have called for a meeting with creditors on July 15. However, creditors will not be allowed to attend in person and can only access the meeting through teleconference and webinar. A creditor must not vote in respect of an unliquidated debt, a contingent debt, an unliquidated or a contingent claim, or a debt the value of which is not established unless a just estimate of it has been made.

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Retail Wire

JULY 6, 2024

A new retail platform has emerged in Oklahoma and Alabama: AI-powered vending machines that dispense bullets. These machines, developed by American Rounds, are located in supermarkets and use advanced technologies like artificial intelligence and facial recognition to ensure buyers meet legal age requirements. Other than that, they operate like any other generic vending machine that would have normally stocked and dispensed toys, candy, snacks, drinks, and other similar fare.

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Supermarket Location 279

Retail TouchPoints

JULY 11, 2024

Adtech has been in the AI and automation business for far longer than the current AI revolution. The use of LLMs (large language models) to enable the optimization and maximization of ROAS for programmatic advertising predates generative AI by many years. Still, as the technology becomes more advanced, it’s important to pause and really understand the ramifications of LLMs in adtech, particularly for creating a competitive, equitable and inclusive advertising ecosystem.

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Advertising Marketing Accounting Customer Experience 284

Hyken

JULY 8, 2024

I couldn’t hold back. I told an employee to stop complaining about her fellow employees in front of us, her customers. Here’s the story. My wife and I were at a restaurant. The server seemed pleasant and professional, but as our food was delivered, we saw a different side of her. There was a mistake in the order. The side dishes we received were not the ones we chose.

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Accounting Customer Experience Employee Engagement Management 121

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

JULY 9, 2024

Lush is extending its all-year-round closed-loop packaging incentive to allow customers to bring even non-Lush plastic cosmetics packaging for its recycling program – but only for a limited time. Lush will deduct $1 from a customer’s purchase for every plastic cosmetics packaging piece brought to its stores as the company seeks to minimise its plastic footprint.

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Retail Wire

JULY 6, 2024

Costco has agreed to a $2 million settlement in response to a class action lawsuit alleging the false advertising of its Kirkland Signature Moist Flushable Wipes. The lawsuit, representing customers who purchased the wipes in New York between July 1, 2011, and May 31, 2017, claims that the wipes were not actually flushable and instead ended up causing significant damage to people's plumbing and septic systems.

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Advertising 278

Retail TouchPoints

JULY 12, 2024

Supermarket chain Hy-Vee has invested heavily in its digital transformation over the last two years — and its latest adoption of digital shelf tags and post-purchase offers powered by its retail media network are designed to further improve the omnichannel grocery shopping experience. Digital Shelf Tags Improve Store Efficiency and Sustainability Through a partnership with VusionGroup , Hy-Vee is rolling out digital shelf tags in more than 230 stores to enable real-time updates to product inform

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Advertising Checkout Promotions Supermarket 277

Retail Gazette

JULY 11, 2024

Carpetright has put itself up for sale as it struggles amid increased competition and a slowdown in demand. The floorings specialist has drafted in advisers at PwC to launch a formal sale process, The Times reported. Sources said a sale was likely to be completed via a pre-pack deal or company voluntary arrangement, which could leave customers, suppliers, subcontractors and landlords out of pocket.

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Finance ATS 119

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Inside Retail

JULY 9, 2024

In the touristy Saint-Ouen flea market, not far from the Stade de France where athletes will compete in this summer’s Paris Olympics, police officers swarmed in at dawn on April 3 and shut down 11 stores selling counterfeit bags and shoes. They confiscated 63,000 items of clothing, shoes and leather goods, including fake Louis Vuitton and Nike products, and threw them into garbage compactor trucks on the spot.

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Fashion Marketing ATS Consumer 273

Retail Wire

JULY 12, 2024

Kohl's is simplifying back-to-school shopping with affordable, trendy items, featuring new brands like Limited Too, Aéropostale, and Madden Girl. Families can find essentials such as t-shirts, sneakers, and backpacks at low prices, and save more with Kohl’s Cash® coupons and Kohl's Rewards®.

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Shopping ATS Apparel 270

Retail TouchPoints

JULY 11, 2024

Oil and gas giant BP has signed a deal to bring electric vehicle (EV) charging hubs under its BP Pulse banner to 75 Simon Property Group sites across the U.S. This deal will include more than 900 ultra-fast Gigahub charging bays that support nearly every make and model of EV, with the first locations opening to the public in early 2026. The specific Simon locations that will be included weren’t announced, but Richard Bartlett, CEO of BP Pulse said that Simon’s portfolio of shopping, dining and e

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Location Planning ATS Marketing 278

Retail Gazette

JULY 11, 2024

M&S has unveiled plans to bolster its convenience store footprint this year as it looks to grow the £1bn business. With its franchise partners, the retailer said it will open at least 10 new stores and renew up to 50 existing convenience locations across the UK. M&S said that by the end of the year, it will have a presence in over 40 UK train stations as well as in hospitals and airports.

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Shopping Location Planning ATS 119

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

JULY 8, 2024

Automotive parts distributor Bapcor has rejected Bain Capital’s proposal to acquire all its shares for $5.40 apiece, equivalent to about $1.83 billion. Bapcor said the proposal does not represent fair value and is not in the best interest of its shareholders. In a separate announcement, Bapcor said it has appointed 7-Eleven CEO and MD Angus McKay as its new executive chairman and CEO, effective August 22.

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Net Profit 267

Retail Wire

JULY 9, 2024

Although Walmart's members-only sales event has ended and Amazon's Prime Day is still a week away, the fierce competition between these two retail giants continues at full speed.

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ATS 268

Retail TouchPoints

JULY 11, 2024

Ebay is working to better support its sellers with a revamped advertising experience as well as a new Business Cash Advance offering that gives sellers quick access to revenue-based loans. New Ebay Cash Advance Offers Sellers Fast Access to up to $1 Million Ebay has launched a new Business Cash Advance offering, a revenue-based financing product that will give eligible U.S.

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Advertising Payment Services Finance Promotions 277

Retail Gazette

JULY 11, 2024

Since launching in 2012, Gymshark has captured the hearts, minds and wallets of fitness obsessed consumers across the globe with its practical products and community-centric approach. As the gymwear giant prepares to open its second store in Westfield Stratford this weekend, CEO Ben Francis speaks to Retail Gazette on his expansion plans as he looks to make Gymshark “a globally iconic brand” Learnings from its first store Gymshark first entered the world of bricks and mortar back in

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Wholesale Location Planning Department Stores 119

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Inside Retail

JULY 10, 2024

Simon Griffiths is the CEO and co-founder of the pr o fit-for-purpose business Who Gives a Crap , which donates 50 per cent of profits to global hygiene projects to ensure everyone in the world has access to a toilet and sanitation. Philanthropy has always been in Griffiths’s DNA. Before Who Gives a Crap, hospitality was the training ground for his business brain.

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Shipping Consumer Marketing ATS 264

Retail Wire

JULY 9, 2024

On July 11, 2024, the convenience store retailer 7-Eleven is offering a special promotion on its aptly named Slurpee Day, coinciding with the date's numerical significance of 7/11.

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Promotions 264

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. As a result, the category as a whole appears to be headed toward a period of consolidation: Saks parent company HBC recently paid $2.65 billion for Neiman Marcus Group , and activist investors recently raised their bid to buy out Macy’s , according to the Wall Street Journal.

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Point of Sale Payment Services Customer Experience Department Stores 279

Retail Gazette

JULY 11, 2024

Frasers Group has upped its stake in Hugo Boss once again, taking its investment in the company to around £415m (€490m) at the shares’ most recent closing price. The owner of Sports Direct said it now owned 5.6m shares, 7.99% of Hugo Boss’s total share capital, as well as 13.81%, via the sale of put options. The update comes after Frasers increased its financial exposure in the fashion brand in May, bringing its total shares in the company to £305m.

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Fashion ATS 118

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance