Is Curbside the New Holiday Retail Battleground?
Retail TouchPoints
DECEMBER 1, 2020
While health and safety concerns and local restrictions have prompted many retail operators to expand their businesses to the curbside, the longer-term story behind that shift is as much about convenience. Retail has been using alternative shopping methods for years, including curbside pickup , lockers and drive-through windows; the pandemic has just accelerated that shift.
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