Retail Dive

NOVEMBER 26, 2022

With inflation looming, consumers waited until the shopping event to get deals on categories like electronics and sought out financing options such as buy now, pay later.

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Finance Consumer Shopping 138

Retail Focus

NOVEMBER 28, 2022

The retail environment has witnessed many changes during the past couple of years. Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . During and following the pandemic, retail formats have changed on several levels. On the one hand, operational changes and on the other hand, changes linked to the user experience.

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Customer Experience Management Payment Services Clienteling 246

Small Biz Trends

NOVEMBER 28, 2022

With all the changes in paid search engine marketing , it has become more difficult to get a return on your investment. This does not mean that small businesses should forget about this marketing channel. On The Small Business Radio Show this week, I tackled this subject with Andrew Warden who serves as SEMrush’s Chief Marketing Officer and leads a team of over 150 global marketing and communications professionals.

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Marketing Returns ATS 105

Retail TouchPoints

DECEMBER 1, 2022

BJ’s Wholesale Club has become the latest retailer to launch a media network, offering brands a comprehensive advertising solution to connect with its members. The new program, called BJ’s Media Edge , is being launched in partnership with Microsoft’s PromoteIQ solution. “We are thrilled to collaborate with Microsoft and offer brand partners a highly effective, omnichannel approach in order to increase brand exposure to our members,” said Rachael Vegas, EVP and Chief Merchandising Office

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Wholesale Advertising Marketing Returns 330

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Customer Experience

Inside Retail

NOVEMBER 27, 2022

Retail spending increased 12.5 per cent in October as consumers spent $35 billion both in-store and online according to new data from the Australian Bureau of Statistics (ABS). While year-on-year sales growth was strong, retail turnover fell by a marginal 0.2 per cent compared to September, marking the first month-on-month fall this year. Clothing, footwear and personal accessories sales were up 32.8 per cent while cafes, restaurants and takeaway food services increased by 35.3 per cent.

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Consumer Department Stores Accessories ATS 264

Retail Wire

NOVEMBER 30, 2022

Thirty-three companies participating in a four-day workweek study found that workers were less stressed and more productive compared to their previous five-day schedules. The companies, most of which were based in the U.S. and Ireland, saw revenues increase 38 percent year-over-year. Jon Leland, chief strategy officer for Kickstarter, which participated in the study, said, “The four-day week has been transformative for our business and our people.

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Retail TouchPoints

NOVEMBER 28, 2022

While the world may have finally emerged from the grips of the COVID-19 pandemic, customers are now grappling with record 40-year inflation highs and supply chain issues that are ushering in a host of new concerns and sentiments. Customers’ expectations are rising for the brands they do business with — whether that’s in response to an order delay or a breaking societal issue.

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Shipping Consumer Marketing Returns 318

Inside Retail

DECEMBER 1, 2022

Products shipped cross-border by Chinese online fast-fashion giant Shein have been found to contain toxic chemicals at rates twice the level allowed under EU regulations, according to a report prepared by Greenpeace in Germany. “Shein’s business model relies on the lack of enforcement of regulations designed to protect the environment, and the health and safety of workers and consumers, as the company routinely violates laws,” said the organisation.

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Fast Fashion Fashion Accessories Shipping 246

Retail Wire

NOVEMBER 30, 2022

Bass Pro Shops is a magnet for those who love to fish and hunt. Its store in Memphis, TN, now includes a hotel lodge designed to build on the brand’s mystique. “You can meet somebody at the bar and talk about the elk you shot or the bass you caught and it’s not weird,” said Jan Freitag, national director of hospitality analytics for CoStar Group.

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Shopping ATS 246

Tokinomo

NOVEMBER 28, 2022

Campaign Corner. Snowman snack. When you have great snacks, everybody wants a taste. In this commercial, PepsiCo shows that snowmen are risking melting just to get to their favorite drinks and snacks. Take a look at this heartwarming commercial for a holiday fun vibe.

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ATS Promotions Marketing 246

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail TouchPoints

DECEMBER 2, 2022

Dollar General is continuing its rapid expansion into fiscal 2023 with plans for 1,050 new stores, following a successful Q3 2022 when sales rose 11.1% to $9.5 billion. The quarter, which ended Oct. 28, also saw a 6.8% increase in same-store sales driven by larger basket sizes and a small increase in traffic. “We are thankful to our team for their continued dedication to serving others, particularly in a challenging economic and operating environment,” said Jeff Owen, CEO of Dollar General in a

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Planning Location Consumer Store Operations 312

Inside Retail

DECEMBER 1, 2022

Luxury Australian fashion retailer Oroton Group has reported an increase in profits for the full year. For the year to July 30, sales grew 22 per cent to $97 million driven by solid growth in the Oroton brand and despite the impact of Covid lockdowns and supply chain constraints, tax-paid profits reached $2.31 million. Physical sales grew 57 per cent, aided by brand marketing and exposure at the Australian Fashion Week, while online sales increased by 31 per cent as a result of increased investm

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Fashion Apparel Shopping Marketing 246

Retail Focus

DECEMBER 1, 2022

This year’s MAPIC Awards hosted over two hundred nominated attendees and honoured winners in twelve categories—including the People’s Choice Award—for their excellence, innovation, and creativity in the retail real estate sector. A special prize, decided by public vote, was also awarded to a start-up that took part in the pitch sessions. This year’s MAPIC places sustainability front and centre, with the theme People, Planet, Profit: Navigating retail towards a more “human” world—a focus reflecte

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Shopping Marketing 182

Retail Wire

DECEMBER 2, 2022

Family Dollar is cutting prices in an effort to win over cash-strapped consumers from competitors such as Dollar General. The chain, according to analysts, has dropped its prices by around five percent since going public with its initiative in August. Family Dollar’s prices are often between 10 and 15 percent higher than Dollar General’s.

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Consumer 130

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

DECEMBER 2, 2022

At approximately 3,000 square feet, Rite Aid ’s newest store is much smaller than its average 11,000- to 15,000-square-foot location, but it’s likely to have a big impact on the community of Craigsville, Va., a town of less than 1,000 people. The retailer plans to open two more small-format stores in Virginia — one in Greenville in December and another in Scottsville early in 2023.

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Location Planning Marketing ATS 305

Inside Retail

NOVEMBER 30, 2022

Whether the Black Friday and Cyber Monday weekend was a success depends on who you ask. The US-inspired shopping event – which sees retailers across the country offer deals and discounts to tempt customers and boost sales – kicks off the peak period, and is routinely one of the busiest days on the calendar for shops, large and small. This year was set to be particularly busy and – according to early indications – customers came and shopped in droves, both online and in person.

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Fast Fashion Shopping Accessories Consumer 246

Retail Focus

NOVEMBER 30, 2022

The new NBA (National Basketball Association) flagship store is situated within the newly renovated The Playce at Potsdamer Platz, a unique shopping mall in the centre of Berlin’s dynamic community. Its purpose is to create an opportunity for fans in the region to connect and engage with the sport and each other. The real differentiator for this store is its size; at nearly 1,000 square-meters, it is the NBA’s biggest retail space in Europe.

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Shopping ATS 182

Retail Wire

DECEMBER 2, 2022

Ulta Beauty’s same-store sales were up 14.6 percent year-over-year in the latest quarter. Dave Kimbell, Ulta CEO, said that the chain saw increases in sales from customers across all income levels. “While it’s hard to know with certainty if we are starting to see consumers trade down — as the only beauty retailer that offers a wide variety of prices from entry-level mass to high-end luxury and everything in between, Ulta Beauty is uniquely positioned to capture any consumer shifts within p

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Consumer 130

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail TouchPoints

DECEMBER 1, 2022

Retailers are feeling the pinch as shoppers spend less because of the cost-of-living crisis, so now is the time to hone their marketing strategy and make sure they’re accurately measuring its effects. Latest figures from the Office for National Statistics show a 0.5% drop in spending last month, with a 1.6% decrease in food sales. But cutting marketing budgets, as suggested by the new cost-of-living tsar David Buttress, is short-sighted.

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Advertising Marketing Accounting Shopping 305

Inside Retail

NOVEMBER 29, 2022

Finnish fashion label Vain has collaborated with McDonald’s to upcycle the fast food chain’s staff uniforms to an exclusive, stylish fashion collection. Inspired by McDonald’s “cultural omnipresence”, the collection features 13 looks and 27 pieces almost entirely crafted from the brand’s used workwear. Vain described the collaboration seem like a rather unconventional combination, “the project ended up feeling very natural from a creative point of view”.

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Fashion Fulfillment ATS Accessories 246

Retail Focus

NOVEMBER 29, 2022

US fashion brand LoveShackFancy is to open its first European store in London’s Notting Hill. Founded by former Cosmopolitan fashion editor, Rebecca Hessel Cohen, in 2013, LoveShackFancy is a vintage-inspired clothing brand. The brand already has 15 stores, but the opening of its London store will be its first expansion outside North America. Advised by Bruce Gillingham Pollard, it has acquired 192 Westbourne Grove W11.

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Accessories Fashion 182

Retail Wire

DECEMBER 2, 2022

Dollar General posted a better-than-expected gain of 6.8 percent in same-store sales despite seeing a decrease in the number of items that are being purchased on shopping trips. The chain said that its gross margin declined 0.3 percent as a result of higher supply chain costs. “Customers also continued to shift spending to more affordable options such as items at our dollar price point and private brands, while also shopping closer to payday at the first of the month,” said Dollar General CEO Je

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Shopping ATS 130

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Customer Experience

Retail TouchPoints

NOVEMBER 29, 2022

Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S. stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

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Fulfillment Markdowns Store Operations Customer Experience 302

Inside Retail

NOVEMBER 29, 2022

Multibrand food chain franchisor Retail Food Group says sales across its domestic network have grown 16.5 per cent in the first 21 weeks of this year. The company owns and operates Gloria Jean’s, Crust Gourmet Pizza, Donut King, Brumby’s Bakery, Cafe2U Michel’s Patisserie, Pizza Capers and The Coffee Guy. In August, the business reported that its tax-paid profits increased threefold to $5.3 million in its full-year results.

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Planning 246

Retail Focus

NOVEMBER 28, 2022

Grosvenor has announced that exclusive footwear and apparel supplier, size?, has opened its debut store design concept at Liverpool ONE. Bolstering the destination’s premium retail line up on Peter’s Lane, the new 2,734 sq ft size? store is the third JD Group retailer to open at Liverpool ONE, joining JD Sports and Tessuti’s global flagship. . Spanning two floors, size?

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ATS Kiosk Apparel Management 182

Wiser

NOVEMBER 28, 2022

By the time most products reach the shelf, they have already traveled long distances, been in several shipping and transportation containers, and been handled by many different people just to make their way into the hands of the consumer. This can involve manufacturers, wholesalers, distributors, transportation, retailers, and the store-level employees who display the products on the shelf.

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Location Promotions Wholesale Consumer 148

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Retail TouchPoints

NOVEMBER 30, 2022

While statistics show that most types of property crime are decreasing, one important (and costly) sector — organized retail crime (ORC) — continues to rise across the country, according to the National Retail Federation. Retailers are actively seeking enhanced security technologies to mitigate risks and prevent theft before it happens. In-store measures like increased security presence and surveillance can be helpful, but law enforcement and security personnel should focus on preventing theft a

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Inside Retail

NOVEMBER 29, 2022

Global pizza chain restaurant Domino’s is set to open another 10 stores across Australia and New Zealand before the end of the year. Domino’s ANZ chief development officer, Cameron Toomey, said Australia is one of the more “mature locations” when compared to the retailer’s global markets. “We have shifted our focus from delivering the standard Domino’s store in a typical, metro location to also developing bespoke stores to get us into locations that we have not serviced.”.

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Retail Focus

NOVEMBER 30, 2022

Sovereign Centros has announced the relaunch of leading fashion brand H&M at Merry Hill. The refurbished flagship store, spanning 26,000 sq ft, has allowed H&M to expand their offer, delivering an enhanced retail experience for Merry Hill’s visitors. The store reintroduces the brand’s popular collections of womenswear, menswear, and childrenswear, brought together by a refreshed interior design.

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Checkout Fashion Customer Experience Management 147

Small Biz Trends

DECEMBER 1, 2022

Plenty of entrepreneurs have found significant success selling products online. Yet running a thriving e-commerce business takes more than just offering appealing items. In fact, one of the strategies to becoming a leading e-merchant involves choosing the right technologies. Of course, not all technologies are alike. That’s why it’s essential to be thoughtful when selecting tech tools.

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Merchant Services Payment Services Shipping Inventory Management 138

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance