Retail TouchPoints

SEPTEMBER 21, 2020

New York City has selected Mercato to serve as an e-Commerce marketplace that will connect underserved communities with local grocery stores. The partnerships will let select shops in each of the five boroughs begin offering their inventory online and via local delivery, a functionality they didn’t previously have. The arrangement will let shoppers order from several stores at once within each neighborhood.

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Grocer Consumer Shopping Marketing 311

Wiser

SEPTEMBER 22, 2020

There are countless pricing strategies at your disposal, but not all are created equal. Some strategies are much more effective than others at increasing margins, moving inventory, and keeping customers happy. To cut through the noise, we’ve created a glossary of some of the best pricing strategies that you need to know—complete with definitions and tips to help you flawlessly execute them.

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RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Managing a jewelry store or a fast-growing retail operation is already a daunting task when you don’t have a smart Jewelry business software system to tame the day to day operations; let alone coping with the changing dynamics of consumer trends and markets in the disruptive times. Despite the plummeting jewelry sales during the first period of confinement between March and April of 2020, the mood is on the up-swing again.

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Jewelry Point of Sale Management Consumer 120

Intelligence Node

SEPTEMBER 23, 2020

The year 2020 has been a rollercoaster ride for retailers, with the COVID-19 pandemic disrupting global businesses and pushing economies into recession, tit-for-tat tariffs, growing counterfeit market and the accelerated adoption of e-commerce shopping. The onset of the pandemic resulted in the enforcement of home quarantines and lockdowns across countries, coaxing people to order online, […].

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Customer Experience

Retail TouchPoints

SEPTEMBER 23, 2020

Walmart plans to hire 20,000 seasonal associates at fulfillment centers across the country, at starting hourly rates ranging from $15.75 up to $23.75 based on location, position and schedule. The retail giant also is extending the length of its Black Friday sales and expanding its inventory in several categories to prepare for the holiday rush. These new hires will build on an earlier effort that has added 500,000 new associates to Walmart’s team since March, up from the initially announced 150,

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Dezeen

SEPTEMBER 21, 2020

Woodwork form the frame of a gabled house inside this clothing store in New York designed by Japanese architect Taichi Kuma. Tokyo-based Kuma designed the store cn the city's Soho neighbourhood for Japanese clothing brand Nanamica. Large mirrors reflect the gabled structure. Marking its second outpost following another in Tokyo, the store was designed to draw on the brand's Nanamica, which means house of seven seas.

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RepslyBlog

SEPTEMBER 24, 2020

For CPG brands, the battle for market share is as old as time. But in an era where most shopper decisions are made in-store at the fixture and shelf space continues to decrease as new brands emerge, growing your brand’s market share has never been more difficult.

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Retail TouchPoints

SEPTEMBER 23, 2020

Consumers love environmentally conscious companies. Research from Accenture shows that consumers are buying 72% more environmentally friendly products than they were five years ago, while IBM and the National Retail Federation found buyers are willing to pay around 35% more money for products from eco-friendly brands. The age of waste is over; the age of responsible business has begun.

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Shipping Consumer Location Management 287

Dezeen

SEPTEMBER 23, 2020

Fashion brand Off-White 's first store in Milan uses natural materials to add warmth to a paired-back store that has white walls broken by Patagonia granite cabinets. Located on Via Verri in Milan, the 400-square-metre Off-White store opened in September and will sell menswear, womenswear and homeware. According to the brand, which is led by fashion designer Virgil Abloh , the boutique "embraces earthy yet elegant minimalism".

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Shopper Motion

SEPTEMBER 23, 2020

As we described in our previous post , in-store analytics can be applied in a wide variety of businesses, including shopping malls. It allows us to analyze the behavior of customers to understand their shopping trends and habits, but the analytical capacity isn’t limited to this alone. We can measure other activities that take place within malls using shopping mall traffic analysis.

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I Vend

SEPTEMBER 23, 2020

September 23, 2020 – CitiXsys, developer of the enterprise retail management solution, iVend Retail, is being recognised for supporting the global retail community with a 2020 Tech Cares Award from TrustRadius. The Tech Cares Award celebrates companies that have gone above and beyond to provide their communities, clients, and front line workers with support during the COVID-19 crisis.

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Retail TouchPoints

SEPTEMBER 22, 2020

design:retail , a trusted voice for retail designers in the brick-and-mortar space, will be migrating its content to an all-digital format as part of Retail TouchPoints. Both publications are owned by Emerald. “The retail design industry, the publishing world and the global economy are all going through unprecedented historic turbulence simultaneously,” said Alison Embrey Medina, VP of Content at Emerald.

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Dezeen

SEPTEMBER 21, 2020

Concrete , steel and fluted glass merge inside this shop that design studio Linehouse has created for fashion brand JNBY in Xiamen, China. Chinese cities were a key point of reference for Linehouse , which has decked out JNBY's Xiamen store with materials often seen in dense urban settings – concrete, glass and steel. The interior aesthetic of this JNBY store will be rolled out across all of the brand's future locations in China – one branch has already opened in Chengdu , and another is set to

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Accessories Fashion Shopping Location 91

Secure Retail

SEPTEMBER 21, 2020

The chances are that you’ll use Secure Retail’s products and services at least once today. We’re behind some of the world’s biggest brands, providing the hardware, software and infrastructure to ensure your payments are fast, reliable and above all, secure. We have over 300,000 payment terminals deployed in the UK and Europe and sit behind some of the largest brands across the retail, hospitality, leisure and infrastructure sectors.

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Merchant Services Payment Services ATS Point of Sale 52

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Accounting

Retalon

SEPTEMBER 23, 2020

Why should retailers care about data analytics? It’s really quite simple. Today’s retailers are facing a bevy of new challenges, including declining sales, fierce competition from online-only stores, and changing consumer preferences. In the digital age, there are a million things retailers have to stay on top of, and simply not enough time in the day.

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Retail TouchPoints

SEPTEMBER 21, 2020

The challenges of COVID-19 have impacted everything, from the way we shop, eat, behave and live. During our annual 36|86 Festival in August, a panel of experts and founders across the retail industry came together (virtually) to address what trends and consumer habits have changed specifically, how they’ve adapted to serving customers, and what the outlook looks like for the future for small businesses, e-Commerce and logistics.

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RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Managing a jewelry store or a fast-growing retail operation is already a daunting task when you don’t have a smart Jewelry business software system to tame the day to day operations; let alone coping with the changing dynamics of consumer trends and markets in the disruptive times. Despite the plummeting jewelry sales during the first period of confinement between March and April of 2020, the mood is on the up-swing again.

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Jewelry Point of Sale Management Consumer 40

Secure Retail

SEPTEMBER 22, 2020

Payment devices are electronic devices that need to be cleaned with care, especially when using cleaning and sanitising fluids. Our suppliers have issued the guidelines below with regard to cleaning of their payment devices. Please refer to this information to ensure that they are cleaned in the most appropriate way for your device. Secure Retail cannot take responsibility for any device that has been cleaned incorrectly.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retalon

SEPTEMBER 24, 2020

At first look, it may seem like the Covid-19 pandemic (and the limitations it has placed on brick and mortar operations) has been responsible for fashion’s digital transformation in 2020 (e.g. moving to e-commerce and digitizing their operations). In truth, while the need for these drastic changes may have been highlighted by the pandemic, the retail industry has been decisively moving to adapt new technology for a while.

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Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year. While Party City operated approximately 275 temporary Halloween locations last year, it plans only about 25 this year. However, the scale of Party City’s seasonal hiring indicates the Halloween holiday will take center stage in its approximately 850 owned and franchised

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Planning Payment Services Location Shopping 264

Retail Technology Review

SEPTEMBER 23, 2020

Naveo Commerce has launched as a new company, following the merger of operations between Digital Goodie and Maginus.

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Dezeen

SEPTEMBER 19, 2020

Coffee roasting and tasting takes place in this industrial-style coffee shop in Vancouver , which local studio Alice D'Andrea has designed inside a historic factory building. Located in Vancouver's Railtown neighbourhood, the space was built in 1923 as the Settlement Building, a steel foundry for manufacturing machinery parts, and then later used as a warehouse for lighting company Bocci.

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Customer Experience Location Shopping ATS 98

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Customer Experience

Retail TouchPoints

SEPTEMBER 22, 2020

Lowe’s will install pickup lockers at all its U.S. stores by the end of March 2021. The initiative will increase the availability of buy online, pick up in-store (BOPIS) options available for Lowe’s shoppers by giving them an additional method of collecting same-day orders. Shoppers can access their items using a one-time barcode within an automated email notification sent after an associate fulfills their order.

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Supply Chain Management Fulfillment Management Shopping 264

Retail TouchPoints

SEPTEMBER 22, 2020

The holiday season delivers a hefty chunk of annual retail sales. With fall around the corner, many retailers are wondering how this holiday season will be affected by the pandemic. Conventional wisdom suggests a weakened season, but this recession is far from conventional. As we’ve seen, it’s more of a series of micro-recessions and micro-recoveries.

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Retail TouchPoints

SEPTEMBER 21, 2020

Walmart and Oracle have received tentative approval from the government to acquire 20% of the newly formed TikTok Global business, which will be responsible for providing all TikTok services in the U.S. and most of the rest of the world. The deal also makes Oracle TikTok’s secure cloud provider, while Walmart will bring its omnichannel retail capabilities to the platform.

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Retail TouchPoints

SEPTEMBER 21, 2020

It started in the runup to the 2018 midterm elections: Hundreds of companies, including many retailers, joined nonpartisan efforts to encourage voter participation through a business-led coalition called Time to Vote. More than 300 companies , including Patagonia , The Gap , DICK’S Sporting Goods and Walmart committed to removing some of the logistical barriers that often keep workers from voting.

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Sporting Goods Department Stores Apparel Fulfillment 264

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Marketing

Retail TouchPoints

SEPTEMBER 22, 2020

Pottery Barn has partnered with The Renewal Workshop to responsibly clean, repair and renew the brand’s imperfect and returned items, which will be sold under the Pottery Barn Renewed brand. Textiles offered via the program will span categories including bedding, bath, curtains, pillows, throws, table linens and robes. The products are available on The Renewal Workshop web site , along with merchandise from other brand partners such as apparel companies Osprey and Carhartt and Coyuchi , a specia

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Home Furnishings Specialty Retailers Marketing Apparel 264

Retail TouchPoints

SEPTEMBER 24, 2020

Commerce Signals , a source for consumer spending insights, has launched the Commerce Signals Merchant Tracker, a solution that can help businesses understand where consumers are spending and how their own sales compare to other merchants. The tool can benchmark sales and market share versus other named merchants at a county level, and break out spending trends between online and in-store sales.

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Retail TouchPoints

SEPTEMBER 22, 2020

All retail businesses felt the aftershocks of COVID-19 — whether in the form of stalled business, forced layoffs or seismic shifts in consumer behaviors. However, companies like ThirdLove were able to tap into their core competencies and find new ways to serve customer needs. A clear leader in the direct-to-consumer (DTC) space, ThirdLove is no stranger to innovation.

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Retail TouchPoints

SEPTEMBER 24, 2020

Prime Day 2020 is reportedly scheduled for Oct. 13 and 14, according to an internal Amazon email seen by The Verge. The publication also reportedly saw a separate email informing Amazon warehouse workers that no vacation requestions would be accepted between Oct. 13 and Oct. 20, suggesting that the e-Commerce giant is preparing for a massive sales spike.

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Promotions 244

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience