Sat.Sep 21, 2024 - Fri.Sep 27, 2024

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Qualcomm Explores Takeover of Intel, Intel Undergoes Transformation

Retail Wire

Qualcomm recently approached struggling chipmaker Intel about a potential takeover, according to CNBC. However, it is still to early to tell if Intel has engaged in talks or what the terms might be. This information, confirmed by CNBC, was initially reported by the Wall Street Journal.

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TikTok Beefs Up Search Ads Offering Just in Time for Holiday Shopping

Retail TouchPoints

For several years now, consumers’ search behavior has been trending away from generic search engines and toward platforms like Amazon and social media sites. TikTok has noted this trend on its platform, where it says 57% of users utilize its search functionality and 23% search for something within 30 seconds of opening the TikTok app. Image courtesy TikTok Now TikTok has introduced a new way for brands to capitalize on this trend, with a new Search Ads offering that will allow brands to place th

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Bananas Will Disappear From Store Shelves if Dockworkers Go on Strike

Retail Wire

Dockworkers at major U.S. ports will walk off the job next month if contract negotiations fail.

ATS 264
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Nike’s cautionary tale: When a D2C pivot goes awry

Inside Retail

In the last five years, a bevy of brands including Nike, Levi’s, Crocs and Under Armour have turned their attention to their consumers as they looked to cut out the middleman. And it’s little wonder given that in the US alone, direct-to-consumer (D2C) e-commerce sales are expected to grow 16.4 per cent to reach US$197.11 billion this year. But pivoting an established brand to D2C is not without its challenges, as Nike can attest.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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The Cotswold Company Opens 10th UK Store in Stamford

365 Retail

The Cotswold Company , the digitally-led premium handcrafted furniture and homeware brand, has announced the opening of its 10th UK store, located in Stamford. Founded in 1996, The Cotswold Company specialises in thoughtfully designed, carefully crafted furniture and accessories, leveraging a digital-led omni-channel model. Working alongside specialist manufacturers and using traditional woodworking techniques, the brand’s products are built to last.

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Bath & Body Works Eliminates Retail President Role

Retail TouchPoints

Julie Rosen, President of Retail at Bath & Body Works , will leave the company by “mutual agreement,” as the retailer eliminates her role. Most of the functions that had reported to Rosen will now report to CEO Gina Boswell, who was named to the post in November 2022. The retailer also reaffirmed its guidance for its fiscal 2024, which will end in March 2025.

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‘Illusory’: Woolworths, Coles charged with falsifying discount promotions

Inside Retail

Woolworths and Coles are facing charges from the Australian Competition and Consumer Commission (ACCC) for allegedly misleading customers about the discounted pricing of their products. The ACCC alleged that the supermarkets increased the prices of the products by 15 per cent for a brief period before being subjected to Woolworths’ ‘Prices Dropped’ and Coles’ ‘Down Down’ promotions.

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Amazon UK paid corporation tax for first time in four years

Retail Gazette

Amazon’s UK arm has paid corporation tax for the first time in four years, after the end of a “super-deduction” tax break brought in by Rishi Sunak. The delivery giant’s UK Services paid £18.7m in “current tax” last year on its £27bn of sales, which is believed to have been largely corporation tax. Amazon paid £932m in “direct taxes” on its sales, including corporate tax and business rates, amounting to roughly 3.45% of its revenues.

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American Eagle’s Suit Against Amazon Puts ‘Dupe Culture’ in the Spotlight

Retail TouchPoints

American Eagle has filed a lawsuit against Amazon , claiming the ecommerce giant has used and manipulated trademark branding for its Aerie and Offline by Aerie lines to deceive online shoppers. The retailer is seeking a tripling of its actual damages, punitive damages and demanding that Amazon cease further infringements, according to CNBC. In the lawsuit, which was filed in a Manhattan federal court earlier this week, AEO claimed Amazon participated in “flagrant, unauthorized use” of the Aerie

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Carl’s Jr. Introduces ‘Ghost Burger’ for Those Who Have Been Ghosted

Retail Wire

Carl's Jr. is honoring all who have been ghosted or who have ghosted someone by introducing a "Ghost Burger" for a limited time at all locations.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Pandora commits to 100 per cent recycled gold, silver jewellery

Inside Retail

Pandora says it will no longer use virgin gold or silver in its jewellery products, committing to using only 100 per cent recycled gold and silver from now on. The Scandinavian manufacturer will source gold and silver from industrial waste, manufacturing scraps, old jewellery or silverware, and other materials in an initiative it hopes will save 58,000 tons of carbon dioxide per year.

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Poundland owner Pepco battles ongoing supply chain disruption

Retail Gazette

Pepco Group’s fourth-quarter like-for-like sales fell year on year due to ongoing supply chain disruption. For the 51 weeks ending September 22, the Poundland and Dealz owner saw total revenue rise 10%, driven by new store openings, but like-for-like dipped 3.1%. Disruption to shipping through the Suez Canal, due to attacks militants in the Red Sea , has continued through 2024. “Pepco has continued to be impacted by supply chain issues, affecting the consistent and timely availabilit

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Kay Jewelers to Reinvigorate Stores with Dedicated Customization Spaces

Retail TouchPoints

Through the remainder of 2024 and into 2025, Kay Jewelers plans to enhance its retail store design and customer experience. The retailer will add dedicated customization and collaboration areas in stores that are designed to provide personal, full-service experiences and are capable of hosting wedding parties, friend groups and “any other consumers looking to create memories that last,” according to a company press release.

Jewelry 283
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First-Ever Costco With Apartments Set for South Los Angeles

Retail Wire

Plans are moving forward for a new Costco development in Baldwin Village, South Los Angeles, marking the first location to feature residential apartments above the warehouse retail space.

Location 264
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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New Zealand’s Warehouse Group posts a loss after too many ‘own goals’

Inside Retail

The Warehouse Group has booked a post-tax loss of $54.2 million after sales fell 6.2 per cent to $3 billion. “Our FY24 performance is disappointing, and we’ve simply scored too many own goals,” conceded interim CEO John Journee. “Our ecosystem strategy was too ambitious, and we took our eye off the ball on product. We held onto Torpedo7 and TheMarket.com too long, reacted too slowly to changing customer spending , and fell out of step with what Kiwi families want.

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No, not all companies are abandoning diversity, equity and inclusion. Here’s why.

Retail Dive

Amid a high-profile backlash, many businesses are scrutinizing their policies. But the vast majority end up sticking with DEI, in part because it’s key to growth.

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Big Lots Looks to Bolster Lagging Sales with New Affiliate Program

Retail TouchPoints

Big Lots is moving full steam ahead despite its recent bankruptcy filing and sale. In addition to bringing back its “Black Friday Fridays” weekly holiday deals , the retailer is launching a new affiliate program to “build on its organic and grassroots popularity with bargain-savvy creators and publishers on social media and beyond.” Big Lots Fights its Way Back Big Lots has struggled to find its footing since the pandemic, with recent factors such as high inflation and interest rates continuing

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Kroger Extends Exchange Offers for Albertsons Notes as Merger Developments Unfold

Retail Wire

Recently, Kroger announced an extension of the expiration date for its exchange offers and consent solicitations regarding Albertsons Companies, Inc. notes. The new expiration date is set for September 27, 2024. This extension allows holders of Albertsons notes to exchange them for new Kroger notes and cash, as well as to consent to proposed amendments to the relevant indentures.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Choice taken to task for wasting government funding on supermarket data report

Inside Retail

Retailers have lambasted Choice for wasting $1.1 million in government funding on its recently published supermarket data, which priced a basket of just 14 items to determine the nation’s cheapest grocer. “Supermarkets range thousands of products, and Australian families are often buying triple this volume in their weekly shop,” said Paul Zahra, CEO of the Australian Retailers Association (ARA). “This report is funded by taxpayers to the tune of $1.1 milllion and disappoi

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Watch: Boots launches biggest-ever beauty campaign with over 25 new brands

Retail Gazette

Boots has launched its biggest ever beauty marketing campaign, with more than 25 new brands landing at the cosmetics giant. The ‘make more room for beauty’ campaign sees the retailer invite the nation to make more room for beauty products in their lives. It marks Boots’ first campaign specifically designed to reach an audience of under-35 beauty consumers, spanning TV, OOH, print, radio, digital display, paid and owned social, PR, email and instore marketing.

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Retailers Focus on Early Sales, Expanded Assortments to Win Holiday 2024

Retail TouchPoints

With the unofficial start to the holiday shopping season ( Amazon ’s Fall Prime Day Oct. 8 and 9) just around the corner, and consumer confidence wobbly at best, Amazon isn’t the only retailer hoping to capture some early holiday spending next month. Target , Walmart , Best Buy , Big Lots and Michaels all have announced plans for early season sales set to take place well before the traditional Black Friday kickoff to holiday shopping.

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Coca-Cola Discontinues Spiced Flavor Despite Promising Permanence

Retail Wire

Coca-Cola has decided to discontinue its recently introduced "Coca-Cola Spiced" flavor after only being on the market for less than a year.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Aussies rank retailers on customer service

Inside Retail

Aldi is Australia’s most t rusted and top-value supermarket brand, according to a recent customer satisfaction survey. Finder’s Customer Satisfaction Awards named Woolworths as the most loved brand and IGA as offering “legendary service” for the supermarket segment. Aldi was also recognised as the top-value brand for bottle shops, while First Choice Liquor received the most loved, most trusted, and legendary service titles in the category.

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Tesco gears up to relaunch F&F clothing online

Retail Gazette

Tesco is gearing up to relaunch its online F&F clothing range during the coming months, after axing its non-food website Tesco Direct in 2018. The grocer’s fashion offering, which is set to be launched later this year, will sit alongside its new marketplace, Drapers reported. It is thought that Tesco head of Woosh, Greg Bertrand, was hired as head of online for F&F earlier in the year and has been in charge of the fashion relaunch.

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JFK Retail Revamp to Bring Flavors and Feel of NYC to Terminal 6

Retail TouchPoints

JFK Millennium Partners (JMP) will work with Avolta company retailers Dufry and Hudson to operate duty-free, travel and specialty retail stores in more than 28,000 square feet of space in the new state-of-the-art Terminal 6 at JFK Airport, scheduled to open in early 2026. Products, food and beverage sourced from local New York City businesses and entrepreneurs will be available alongside a curated mix of luxury brands, perfumes and cosmetics, spirits, jewelry and accessories.

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HP Hood LLC Issues Recall for LACTAID Milk

Retail Wire

HP Hood LLC is recalling five SKUs of 96 oz containers of LACTAID® Milk after discovering that some products may contain trace amounts of almonds, which are not listed on the packaging. This poses a potential risk for individuals with almond allergies, who may experience severe or life-threatening reactions.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Premier Retail’s sales drop on weaker Smiggle, Apparel Brands’ results

Inside Retail

Premier Retail , a division of Premier Investments, booked lower sales in the last fiscal year amid weaker performances across the majority of its segments. The company’s sales declined 2.9 per cent to $1.60 billion, the second-highest sales result in the group’s history after cycling record sales in the prior fiscal year. Stationery brand Smiggle decreased 7.4 per cent to $296 million and the Apparel Brands business, which includes Just Jeans, Jay Jays, Portmans, Jacqui E and Dotti,

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TikTok Shop takes on Prime Day with ‘one-of-a-kind’ week-long UK sales event

Retail Gazette

TikTok Shop is launching its first week-long sales event in the UK which will see some of the platform’s most popular brands offering exclusive discounts on thousands of trending products. The online giant’s ‘For You Days’ event will run from 23 to 30 September, featuring shopping sessions and one-off discounts from brands including Sweaty Betty , Made by Mitchell and L’Oreal Paris, following the successful US launch of the event this summer.

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Three Tactics for Optimizing CTV Success

Retail TouchPoints

As the CTV landscape continues on its path of rapid growth since the pandemic, with giants like Netflix launching ad tiers, players like Walmart entering the space through M&A and streamers doubling down on global expansion, new challenges and opportunities are emerging. If you’re looking to experiment and thrive in the CTV space, here are three tactics for optimizing success: Crafting the Most Effective Targeting Strategy In order to get consumers to look up from their phones during a comme

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Southwest Airlines Launches ‘Even Better’ Transformation Plan, Adds Board Member

Retail Wire

Southwest Airlines announced its three-year transformation plan "Southwest. Even Better." at its Investor Day briefing in Dallas.

Planning 262
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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.