Sat.Nov 25, 2023 - Fri.Dec 01, 2023

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Gamification can revolutionise retailers’ loyalty strategies

Inside Retail

Most people have a natural desire to win – whether through collecting points, completing a journey or simply having their customer loyalty recognised. Retailers are turning to gamification to satisfy the fundamental human desires to achieve recognition and rewards and gain status and achievements. At the same time, gamification encourages engagement and amplifies marketing results.

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Winners and losers of Black Friday 2023

Retail Dive

Data shows consumers turned to mobile to shop, while some analysts lowered their forecast for the season.

Consumer 142
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POP Display Costs: Navigating the Economics of In-Store Promotion

Tokinomo

POP displays are used by retailers and brands to promote their products and attract the attention of shoppers. However, how much does a POP display cost? In this article, we will show you the different things that impact POP display costs, so that you can make an informed decision.

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Trade Promotion vs Consumer Promotion: A Comparative Analysis

Wiser

Understanding the difference between trade promotion and consumer promotion is crucial for any business seeking to maximize its market impact and sales potential. These two promotional strategies, while aiming to stimulate demand and increase sales, target distinct audiences and employ different methods. Trade promotions are directed toward the intermediaries involved in the distribution process, such as wholesalers, distributors, or retailers.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Thinking outside the box with visual merchandising

Retail Focus

Retailers have been using visual merchandising to appeal to and connect with shoppers for many years now. Be this simply placing items from a new range of clothes on a group of mannequins or coming up with a creative and colourful window display to draw in those passing by, visual merchandising plays a key role in many retail strategies. The primary challenge for retailers in the current market is how to evolve these tried and tested methods to appeal more to modern shoppers.

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Touchland CEO Reveals 5 Social Media Best Practices for the Holidays

Retail TouchPoints

This is Part 3 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach? Check out Part 1, which focused on improving CX and Part 2, which focused on empowering store associates. Touchland is more than just a hand sanitizer brand — it’s a self-care brand, according to Andrea Lisbona, the company’s Founder and CEO.

Consumer 239

More Trending

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Easy Is in the Eye of the B?e?h?o?l?d?e?r? User

Hyken

I recently bought a software solution. The advertising said, “Easy to install and easy to use.” It was half right. I had no problem installing the software. However, using it was a different story. The good news is that when I reached out to technical support, I had a response within minutes. Despite the quick service, after I followed the instructions, the software still wasn’t working, and the entire process was confusing.

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PepsiCo C-Suite Execs Reveal Strategies for Engaging Time-Starved Shoppers

Retail TouchPoints

The PepsiCo portfolio has evolved to include some of the most recognized, even beloved, food and beverage brands in the world. From the cola brand in its name to Lay’s , Cheetos and even Quaker , these brands have not only quenched our thirst and satiated our appetites; they have helped define our culture. The innate connections we have with food and beverage brands, especially those we have grown up with, create a built-in opportunity for companies like PepsiCo to drive customer retention and l

Consumer 250
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MAPIC 2023 Awards Spotlight Excellence in Retail Real Estate

365 Retail

The 2023 MAPIC Awards recognised outstanding achievements in retail real estate, spotlighting innovative concepts and sustainable initiatives that are shaping the future of the industry. The awards, which took place in Cannes, celebrated excellence across thirteen core categories, along with the People’s Choice categories and the winners of the MAPIC Academy, sponsored by Nhood.

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Retail Food Group to acquire Beefy’s Pies for $10 million

Inside Retail

Beefy’s Pies may soon be available for franchising after an agreement was reached for the retail chain’s acquisition by listed cafe operator Retail Food Group (RFG) for $10 million. RFG is a global food and beverage company headquartered in Queensland which owns Gloria Jean’s, Donut King, Brumby’s Bakery, Michel’s Patisserie, Crust Gourmet Pizza, Pizza Capers, Rack ’em Bones BBQ Ribs, Cafe2U and The Coffee Guy brands.

ATS 290
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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SHEIN Quietly Goes Public and Readies for High-Value US IPO

Retail Wire

SHEIN has discreetly filed for an IPO in the U.S., stirring anticipation of one of the largest IPOs in recent years.

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Holiday Shopping Tool, Black Friday Sales, and Sampling - Weekly Snacks #82

Tokinomo

Campaign corner Friendsgiving. To commemorate the 18th anniversary of the theatrical release of “Just Friends” on November 23, the same day Thanksgiving is celebrated this year, Reynolds and Smart collaborated to create an advertisement titled "Just Friendsgiving." Viewers have the opportunity to witness the current status of the characters' relationship.

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Record Cyber Monday Sales Carry Glad Tidings for the Season

Retail TouchPoints

Consumer spending on Cyber Monday surpassed initial projections to reach $12.4 billion — both a 9.6% year-over-year increase and the biggest online shopping day of all time , according to Adobe Analytics. Monday’s sales capped off a banner Cyber Week, which saw record spending every day from Thanksgiving through Cyber Monday and brought in a total of $38 billion in sales overall (up 7.8% YoY).

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Australian 7-Eleven business sold for $1.71 billion

Inside Retail

The 7-Eleven Australia convenience store chain has been sold for $1.71 billion to 7-Eleven International (7IN) a joint venture of the brand’s Japanese-listed parent Seven & I and the US business. The Withers and Barlow families which own 7-Eleven in Australia have been looking to sell the business since early this year and there were reports they were hoping to secure as much as $2 billion for it.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Foot Locker Surprises With Stronger Earnings and Sales

Retail Wire

Foot Locker takes steps in the right direction.

Apparel 289
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Aptos survey: 88% of Gen Z shoppers in UK plan to visit a physical store this Golden Quarter

Retail Focus

Aptos , a leader in unified commerce solutions, today announced the findings of its 2023 Golden Quarter Consumer Survey. The report found that the majority of Gen Z shoppers plan to spend more or the same on Christmas gifts compared to last year and that visiting stores during the festive period is a top priority. The survey of 2,000 UK consumers aged 16 to 26 was conducted in October 2023 and sought to identify the shopping habits and preferences of older Gen Z shoppers during the Golden Qu

Planning 173
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Black Friday Football Post-Game Report: A Win for Amazon, but Room for Growth

Retail TouchPoints

Our Editor’s Perspectives columns offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Remember the Black Fridays of yore? Frenzied masses lined up in the cold, then a stampeding rush to be the first to get at the discount TVs? Well, those days seem to be largely gone, and likely for the better — I don’t think anyone misses what was once an annual bodily injury count on the Saturday after Black Friday.

Shopping 254
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Six must-have email marketing flows to elevate your customer journey

Inside Retail

Email marketing flows are crucial for crafting a seamless and personalised customer journey. From the initial welcome series that set the tone for a customer relationship through to re-engagement campaigns that reignite interest and post-purchase flows that build loyalty, establishing an email marketing flow is critical to the success of a retailer-customer relationship.

Marketing 287
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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$25 Flights for Amazon Prime College Students

Retail Wire

While traveling across the country can cause a dent in a student's budget, there's hope on the horizon this year with $25 flights for Amazon Prime college students.

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Caledonia Park welcomes British duo Hobbs and Phase Eight

Retail Focus

Railpen , one of the largest pension managers in the UK, has announced Hobbs and Phase Eight have opened in Caledonia Park, Scotland’s premium designer outlet village , marking Hobbs ’ first outlet in Scotland and Phase Eight’s second. Hobbs and Phase Eight have opened a 3,0 00 sq ft unit with a dual fascia at Caledonia Park, located centrally within the scheme next to premium brand s such as POLO Ralph Lauren , kate spade new york , Radley London, and recent additions Tommy Hilfiger and Calvin

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Vivaia Tests Physical Retail Waters with Second U.S. Pop-Up

Retail TouchPoints

Photo courtesy Vivaia Photo courtesy Vivaia Photo courtesy Vivaia Photo courtesy Vivaia Photo courtesy Vivaia Photo courtesy Vivaia Celeb-favorite footwear brand Vivaia has opened its second U.S. pop-up shop, at the Glendale Galleria in Los Angeles. The 500-square-foot store will be open Nov. 24 to Dec. 31, 2023. The eco-friendly brand aims to “redefine women’s footwear” with its range of shoes made from recycled plastic and designed for comfort without sacrificing style.

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Circular economy retailer Circonomy opens purpose-built store in Melbourne

Inside Retail

Circonomy has established a purpose-built ‘re-commerce’ store in Reservoir, Victoria, to provide shoppers with economical and sustainable options in the face of escalating living costs. In collaboration with national companies including Catch, Officeworks, David Jones, and Azura, Circonomy provides consumers and businesses with a retail experience, with new products arriving weekly or daily.

Shopping 278
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Southwest Airlines Nears Agreement with Pilots Union on Contract

Retail Wire

Southwest Airlines, along with its pilots union, is nearing an agreement on a new contract that intends to increase salaries for over 11,000 pilots.

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Webinar — Cleaning Up Retail Lighting

Retail Focus

With just one week to go, here is a quick reminder of your exclusive opportunity to join Shoplight on their webinar, An Industry Challenged — Our Solution to Cleaning Up Retail Lighting. Explore how innovative bioplastics can revolutionise retail lighting, reduce carbon emissions, and drive sustainability in the retail construction sector. Learn about the thinking behind Shoplight’s circular economy lighting solution and what that means for the future of retail lighting together with innovative

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A Proactive Way to Address Loitering, Crime and Unhoused Populations in Retail Locations

Retail TouchPoints

When addressing concerns relating to homelessness, it’s generally considered critical that those engaging in these discussions take an approach rooted in empathy and understanding. After all, most of these individuals are regular citizens who have fallen on hard times — and with inflation recently reaching a historic 9.1% , it is not difficult to imagine why homelessness is becoming an epidemic that affects virtually every region in the United States.

Location 246
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Retailers hope sales recover at Christmas after slow October growth

Inside Retail

Retailers are hoping the Reserve Bank of Australia (RBA) will hold interest rates as they look toward a recovery in Christmas after experiencing minimal sales growth in October, driven by food-related purchases. Australian Bureau of Statistics (ABS) data showed that retail turnover amounted to $35.77 billion during the month, up 1.2 per cent from the year-ago period.

ATS 279
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Doom Spending By US Consumers Results From Financial Stress

Retail Wire

Don't let doom spending ruin your finances.

Finance 264
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Modern Lighting Solutions Ensure Plants Shine Regardless of Daylight Hours

Retail Focus

In April 2023, Mrówka Greenhouse, the flagship garden centre of the esteemed Mrówka PSB DIY chain, opened its doors in Międzyrzecz, Poland, showcasing a cutting-edge lighting design by TRILUX. The expansive 1,200 sqm Dutch greenhouse, nestled under a glazed roof, boasts an impressive display of traditional and collectable plants alongside the existing 2,500 sqm of retail space.

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Best Buy Adds DoorDash as On-Demand Delivery Partner

Retail TouchPoints

Best Buy has partnered with DoorDash to offer delivery of its consumer electronics products in under one hour, on average. The retailer, which has been shifting its store fleet to feature more small-format and outlet stores, had partnered with DoorDash rival Instacart for on-demand deliveries in November 2020 , a relationship that has continued. Like Instacart , DoorDash has been expanding its retailer relationships beyond food deliveries, adding Lush Cosmetics and Victoria’s Secret in March 202

Consumer 239
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Australian 7-Eleven business sold for $1.71 billion

Inside Retail

The 7-Eleven Australia convenience store chain has been sold for $1.71 billion to 7-Eleven International (7IN) a joint venture of the brand’s Japanese-listed parent Seven & I and the US business. The Withers and Barlow families which own 7-Eleven in Australia have been looking to sell the business since early this year and there were reports they were hoping to secure as much as $2 billion for it.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.